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Novotel Santiago Vitacura

#57 of 187 Hotels in Santiago
Certificate of Excellence
Av. Americo Vespucio Norte 1630 | Vitacura, Santiago 7630340, Chile
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1 room 1 adult
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Novotel Santiago Vitacura
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698 Reviews from our TripAdvisor Community

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Sao Paulo, Brazil
1 review
4 of 5 stars Reviewed 1 week ago

Very good Hotel, support, attention and location, near to supermarkets, restaurants and Parque Arauco Mall, recommended for trip and for vacation. A little bit far from downtown but can visit using Turistik services.

Review collected in partnership with Accorhotels.com

Helpful?
Thank stsato74
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

stsato74, thank you very mucho for your comments. Luiz Segala More 

San Diego, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel. The rooms are clean and large enough for 2 people. The staff is what made this such a nice visit. They were very helpful and made the stay very comfortable. We had one of our best meals of our vacation at the restaurant here. I was very surprised to find such great food here,... More 

Helpful?
Thank JohnHimebaugh
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

We are very happy with your comments and presence at NOVOTEL SANTIAGO. Thank you Luiz More 

Argentina, South America
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is well located near shopping (Parque Aurauco) and restaurants. Room and bathroom were clean and staff super friendly. The breakfast buffet was great, too. The parking garage underneath the hotel (included) was very convenient.

Review collected in partnership with Accorhotels.com

Helpful?
Thank emmeyoh
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Dear emmeyoh, thank you very much for your comments. Luiz More 

Taipei, Taiwan
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 25, 2015

The hotel is in Las Condes, not downtown Santiago. Although quite a distance from the metro station (about 30+ min walk), and the room decoration is not like that of more recent Novotel ones, the hotel is still quite nice. All the staff members (from the front desk to the restaurant) were all very courteous, and were able to communicate... More 

Helpful?
Thank YCW7
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Dear YCW7, thank you very much for your comments about Novotel Santiago. We are very happy and motivated with your words of incentive. Best Regards Luiz More 

Brazil
Level Contributor
113 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed December 6, 2015

Back in Novotel Vitacura after two years...the hotel is still the same, well kept and managed, without major signs of decay or wear and tear. Lots of positive aspects about this hotel: great neighborhood, nice and polite staff, great bed and good bedroom, with modern but still cosy decor and a wonderful Spa (the jacuzzi pool is not to be... More 

Helpful?
Thank AlexPira
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review
Google Translation

AlexPira, muito obrigado por haver regressado ao nosso NOVOTEL SANTIAGO, passados 2 anos. Isso é motivo de orgulho e motivacao... More 

Level Contributor
84 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 15, 2015

If you know how Ibis, Mercure and Pullman can be, you will be a bit disappointed by this one. Pros: good and new hall, good breakfast and food at the restaurant, nice neighborhood. Cons: bathroom design, bad traffic at Vespucio and 1 taxi driver that would complain every possible time.

Helpful?
Thank Junsjc
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Junsjc, thank you very much for your opinión. Luiz Segala More 

Nahariya, Israel
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 30, 2015 via mobile

Very good hotel, excellent location. Clean and big rooms. Free Wifi. Very good breakfast. They dont change currency, the closest place is at Parque Arauco Mall, 15 min. walk, and change at the mall doesnt have local currency all the time. Parque Arauco Mall is big and very nice, a lot of restaurants to choose.

Helpful?
Thank Mabsurfing
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Mabsurfin, thank you very much for your comments about our hotel NOVOTEL SANTIAGO. We are very happy with your positive evaluation. Have a good day. Regards from Chile, Luiz Segala More 

Brussels, Belgium
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

Well this hotel is located in one of the fanciest area of Santiago. You just have to walk 5 minutes and find tens of restaurants, proposing different types of food (Spanish, local, asians,...) The staff in the hotel is polite and helpful; restaurant is decent (but walk outside to get more of it!) The sport facilities are small but will... More 

Helpful?
Thank Lo1108
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

LO1108, thank you very much for your presence in our hotel Novotel Santiago. Your comments is very important for us. Regards, Luiz Segala More 

Colchester, United Kingdom
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 18, 2015

Stayed here for one night recently. Not the worst place I have stayed at in Santiago. Lobby and restaurant is quite pretty, modern style, and the food I had during my stay was good. Breakfast buffet had sufficient quality/variety and the meal I had for dinner was fine. But, for me the room did not really match up to the... More 

Helpful?
Thank MGinUK
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

MGinUK, thank you very mucho for your comments. We will work next year in a renovation our rooms. Regards, Luiz Segala More 

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