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Novotel Santiago Vitacura

#45 of 180 Hotels in Santiago
Certificate of Excellence
Av. Americo Vespucio Norte 1630 | Vitacura, Santiago 7630340, Chile
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1 room 1 guest
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Novotel Santiago Vitacura
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645 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (148)
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Sao Paulo, SP
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 weeks on a business trip. I got a room at 6th floor with a King Size Bed, plenty of space, a sliding desk for in-room work, a frigobar and a restroom with shower and tub. Hotel is clean and comfortable, has fitness area and a warm swimming pool with a jacuzzi, providing towels... More 

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Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review
Google Translation

Carla S, em meu nome e de toda equipe de funcionarios do Novotel Santiago quero agradecer por sua presenca em... More 

Miami, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Novotel in Vitacura is very good for business travelers. The rooms are spacious and clean. The service is very customer-friendly. They have a late check-out option at no charge until 4pm. The breakfast offers a fairly large selection with good quality. The service is genuinely friendly and helpful. There is a nice area in the lobby where you can... More 

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Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Traveltow, thank you very much for your comments about Novotel Santiago. Best Regards, Luiz More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just perfect. Very clean hotel, the staff is very friendly and profesional. I will be back for sure. I stay in novotel for 13 nights and i enjoy every one of them. I love the balcony on the 8th floor. Perfect to relax in the evening and drink something.

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Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Dear Yosef309, we are very happy with your positive comment about our product and service at NOVOTEL SANTIAGO. Best Regards from Chile, Luiz More 

Bangkok, Thailand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Front desk staff was well- manned which is typical Novotel style...the room n bedding was very good which made my stay comfortable.. Special Thanks to Mr Flávio who helped me contact international Police to confirm I could re-print my lost tourist card for departure and been attentive to arrange transportation for me to airport

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Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Dear BensonT, thank you very much for yours comments in TRipadvisor. We are very happy. Regards from Chile, Luiz More 

Argentina, South America
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed there on a weekend trip although it seems to be more targeted towards business travelers. But the location is great for shopping as well and you are a short walk away from restaurants and bars in Vitacura. The room was clean with beautiful mountain views. It has the typical Novotel rooms with a big movable desk in case... More 

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Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review
Google Translation

Emmeyho, muchas gracias por haber dejado sus comentarios positivos sobre Novotel Santiago. Estamos muy contentos en saber que logramos llegar... More 

Sao Paulo, SP
Level Contributor
10 reviews
5 hotel reviews
4 of 5 stars Reviewed June 15, 2015

Novotel, situaded in Vitacura is a very good Accor Hotel, with nice people and excellent services. They also have a internal pool. It is easy to have public transportation. Very good breakfast options.

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Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review
Google Translation

BrunoAmic, muito obrigado por haver deixado sua opiniao sobre o NOVOTEL SANTIAGO, no site do Tripadvisor. Sempre é bom receber... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 29, 2015

First trip to Santiago for business. This hotel is in good location and good neighborhood. Clean, quiet and good size room. Very comfortable. The breakfast was decent with choice of hot and cold buffet style.

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Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

JPT2808, thank you very mucho for yours comments about NOVOTEL SANTIAGO. We are very happy and motivated with that. Regards Luiz More 

Brasilia, DF
Level Contributor
4 reviews
5 of 5 stars Reviewed May 21, 2015

Very good hotel in a nice neighborhood. Away from the center but close to Arauco Shopping Park. Modern facilities and good breakfast. It is recommended to rent a car to visit the most popular city's attractions.

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Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review
Google Translation

Leo P, muito obrigado por sua presenca no NOVOTEL SANTIAGO e também pelos comentarios positivos que voce fez no Tripadvisor.... More 

Atlanta, Georgia
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 5, 2015

The only reason that I'm giving this hotel 3 dots is because it is dog friendly and the staff is nice, other than that this place is expensive for the service. Pros: dog friendly, well located, excellent breakfast, nice spa Cons: small rooms, bathroom are for small people, minimalist spaces, noisy, lack of cleaning, expensive restaurant, old mattress, bad pillows.... More 

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Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Dear JST, thank you very much for your comments about NOVOTEL. You opinión is very important for us. We will work for a better product and service. Best Regards Luiz Segala More 

Curitiba, PR
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed April 22, 2015

Conveniently located (walking distance from Arauco Shoping Center), this hotel is practical, and the service is very friendly. However two things prevent me from giving a better evaluation: first the breakfast: no fresh juices, no unsalted butter, no margarine… and second: the shower in the rooms (I tried two different rooms), are definitely bad, low pressure, little water.

Was this review helpful? Yes
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review
Google Translation

Artur7777, muito obrigado por deixar seus comentarios no Tripadvisor. Sempre é importante conhecer a opiniao de nossos hóspedes. Relativamente aos... More 

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