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All 170 Santiago hotels

Hotel Rugendas

3.5 of 5 Hotel   |   Callao 3123 | Las Condes, Santiago, Chile
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73%
Ranked #85 of 170 hotels in Santiago
A recent review
3 of 5 stars Reviewed May 7, 2014
Rainer S Munich, Germany
  • Overview
  • Reviews (79)
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79 people have reviewed this hotel

Traveler rating
    18
    38
    19
    2
    2
See reviews for
5
24
8
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Munich, Germany
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 7, 2014

nice hotel in a quite area of Santiago. In walking distance you may reach some business districts with several bars + restaurants. Rooms are small but ok, internet access is sufficient and nice atmosphere. I found the breakfeast in the morning a bit overloaded, it happened several times that food was out or plates were missing. The quality of the... More

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Nashville, Tennessee
Top Contributor
58 reviews 58 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 23, 2014

I stayed here for 4 nights total on each end of a 10 day trip to Chile. Superbly friendly staff, centrally located in El Golf section of Santiago, and easy walking o wonderful restaurants, subway, hotels and the new Costnera Center. You won't go wrong staying here. They even stored some of my luggage for me for free while I... More

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Pardes Hannah
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2014

Ask for an omelette during breakfast, or else you will never know that they serve it. My colleagues really enjoyed it :-) The free WiFi Internet connection is stable throughout the hotel, and the speed is good. The single-bed room is a bit crowded, but it has a very warm feeling, and it was well equipped. The staff was very... More

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San Francisco, California
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 10, 2014

The hotel is very close the El Golf station and also walking distance from the Costanera center. We spent two nights at the hotel, and our last night at the hotel we had the a/c not working. The room got pretty hot and unfortunately the front desk personnel could not get the a/c working during night so we had to... More

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Montreal
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 5, 2013

Room is clean enough and this is an excellent location. But the AC in my room did not work so it never got colder than 27C. Staff was unhelpful and that's a polite way to put it. It took a lot of back and forth to finally get a new room. The internet is really slow- not a great hotel... More

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 12, 2013 via mobile

Service was quite nice here but that's about it. Wifi was not great and the elevators wet teeny tiny. I stayed during the summer there and the hallway smelled quite disgustingly of sewage, thankfully the smell did not enter our room but our friend was also a guest in a different floor and their room smelled appalling. Breakfast was a... More

Was this review helpful? Yes 2
Alburquerque, Philippines
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 24, 2013

Hi I stayed at the hotel for 4 nights in very warm reception people's buttons and spoke better English than some people who are managers and receptionists, there is no parking at the hotel, internet too poor, comfortable rooms

Was this review helpful? Yes 2
Mexico City
Top Contributor
50 reviews 50 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 22, 2013

The hotel is small and has basic amenities. Rooms are quite small, lighting is not very good and windows are single-paned and don't close very well. The heating (I was there in winter) took forever to heat up the room and the type of windows didn't help. There happened to be a construction site next door, so it was quite... More

Was this review helpful? Yes 2
Essex UK
Top Contributor
308 reviews 308 reviews
141 hotel reviews
343 helpful votes 343 helpful votes
3 of 5 stars Reviewed April 1, 2013

Stayed here for 2 nights at the start of our South America Tour. It is a very comfortable hotel. The room size is good. The location is great, just 5 mins form El Golf Metro and 10 mins from restaurants along Isidora Goyenchea. Welcome drink was lovely, we had a pisco sour - delicous. Breakfast buffet good, eggs cooked to... More

Was this review helpful? Yes 5
Chichester, United Kingdom
Top Contributor
101 reviews 101 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed February 28, 2013

After a long flight it was a pleasure to find ourselves staying in this friendly, quiet yet central hotel. All the staff were determined to make our stay enjoyable. The rooms are comfortable with either twin or double beds. We had lunch and an evening meal in the hotel. Both were good and the accompanying wine excellent. The bar staff... More

Was this review helpful? Yes 1
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Additional Information about Hotel Rugendas

Address: Callao 3123 | Las Condes, Santiago, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Rugendas 3.5*
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Also Known As:
Rugendas Hotel Santiago

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
51

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