Located In Los Condes, centrally located for business meetings. Large rooms, three different options of onsite dining. Large pool. Tip: upgrade to the club floor you will be given upgrades to rooms and included food and food credits. more

Hotel is good and located close to the best mall in town. However you question the value as there are other nearby hotels. The pool side is good and the spa is best. Take advantage of that if you are going to pay this much. Please don't take the taxi service from the hotel. Very expensive. Walk few steps and... more

Get any promises they make to you in writing. Our South American cruise final port was delayed by one day due to a storm the captain could not avoid. I had booked a post cruise stay at this hotel and was looking forward to seeing it. The cruise staff refused to adjust my itinerary and they cancelled the hotel assuring... more

Place is beautiful - but that is what suckers you into the rip off. They will charge you for dearly for everything especially for internet use. We were told that breakfast was included when we checked in - then were charged $30/day for it when we checked out (Management would not back off -and liteally argued with me - so... more

I do not have enough words in my vocabulary to describe this place. We stayed here at the end of our cruise for a day and a half and it was wonderful. We were greeted at check in with awesome fresh OJ and had a nice lunch in the lobby. The rooms on the higher floors, if you have one... more

This modern, soaring, center-atrium hotel is a good choice, on the upper (but not luxury) end of hotels. It is in the booming (much construction) northern side of the city. It is necessary to take a taxi to other locations in the city, but they were always available, and were reasonable. (The hotel doorman asked when we returned twice what... more

Have jst returned from a 4 night stay at the Hyatt in Santiago. A breathtaking property - unfortunately the only positive. Service is lax (to put it nicely). Room was not cleaned on one of the nights and after we requested the service had to wait for over one hour. Front desk staff and concierge are rude and were not... more

I stayed here 7 nights for a business conference, and it was the ideal choice of hotels, having everything you could possibly need. The rooms were large, and had great views over the Andes. Even though it was not near the centre of Santiago, there was a large shopping centre only a 5 minute walk away , which had a... more

We stayed at the Grand Hyatt Santiago in January 2008. The hotel was an atrium with very nice decor. The rooms were very nice and very large with a lounge/TV area, desk and the usual bedroom, approximately twice the size of Hyatt rooms we stayed at in other parts of the world. The breakfasts were very good and the service... more