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All 170 Santiago hotels

Radisson Plaza Santiago Hotel

4.0 of 5 Hotel   |   Avenida Vitacura 2610 | Las Condes, Santiago 6760197, Chile
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Ranked #17 of 170 Hotels in Santiago
A recent review
3 of 5 stars reviewed yesterday
Eva H Zug, Switzerland
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715 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Zug, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The hotel is rather old and the rooms are run-down. Especially the bathrooms should be renovated. The carpets are very old and dirty. The location close to the new mall is very good. The taxis that are offered by the hotel are extremely expensive. Do not take them. The breakfast is not recommendable. You actually need to beg for coffee.

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Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently stayed at the Radisson, Vitacura for 2 nights. There was initially some confusion upon arrival with respect to my booking which was rectified. I travelled for leisure and the hotel's facilities were good, good gym/pool on top floor with nice views. The ambiance was provided at night by a skilful pianist in the lobby area. The main counter... More

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Nashville, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Even though early check in requests were made several times; in writing and via the phone, the front desk check in person insisted no one could have their key or access until 3p. Rooms were ready and waiting, guests were exhausted from international flights and the Radisson employees made everyone wait until 3p. Why would you make "guests" wait when... More

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CarlsonRezidor, Online Customer Support at Radisson Plaza Santiago Hotel, responded to this review

Thank you for taking the time to reach out and write a review on your experience. We are not able to guarantee early check-in ahead of time because it is dependent upon what time the guests staying in the hotel the previous night end up checking out of their room. However, if rooms are available, guests should be accommodated on... More

Arequipa, Peru
1 review
4 of 5 stars Reviewed 1 week ago

I had a very pleasant stay at this hotel in Santiago. It is opposite the Gran Torre and the Costanera Center and is very convenient for shopping. There are several good restuarants within walking distance of the hotel. I checked in early and my room was not yet ready so I was offered breakfast and coffee in the hotel restaurant... More

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SOBRAL, Brazil
1 review
5 of 5 stars Reviewed 1 week ago

employees attentive, clean, fragrant, good internet, room service great,well located, close to metro,mall, new hotel,room could be clearer, lamps low, hotel excellent,I be back next year for sure with the family

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Houston, Texas
Top Contributor
59 reviews 59 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Centrally located in the best part of Santiago. Awesome views ask for mountain view. Extremely comfortable beds and sizable rooms, Great service. Great Food at both resturuants, Great Bar.Room Svc good.

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Mississauga, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a 5 night stay at the Radisson Santiago. What a great experience. The entire staff were outstanding...from check-in to check-out. Everyone greeted us with a smile, warmth, and unwavering professionalism. The hotel is in a perfect location - across the street from a super-sized shopping mall, very close to a Metro station, and surrounded by numerous restaurants... More

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London, United Kingdom
Top Contributor
78 reviews 78 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed in many hotels in many places and the customer service at the Radisson Plaza takes some beating. From arrival the staff took a genuine interest in helping us however they could in a friendly and professional manner. I was particularly impressed with the staff at breakfast - special call out to Macarena, who took the trouble to remember... More

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Liege, Belgium
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Special request for early check-in should be cancelled if the hotel is not prepared to offer this service. When I booked the room, I was invited to register for special request to an early check(around 10am). But when I checked in, I was told that no such service, or I must pay one more day in order to check in... More

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Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Radisson Plaza Santiago Hotel, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We can assure you that this is not the level of service that we at Radisson pride ourselves upon. The only time early check-in is not available is if the hotel is fully booked the night before you arrive, and if the guests from that night happen... More

Bucharest, Romania
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are not a light sleeper, the hotel is very good. It looks gorgeous from the outside, is a little tired on the inside, but quite acceptable though. The problem is that the windows are not phonically insulated and we felt like having the bed placed in the middle of the crossroads not in the 11th floor of a... More

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Additional Information about Radisson Plaza Santiago Hotel

Address: Avenida Vitacura 2610 | Las Condes, Santiago 6760197, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Plaza Santiago Hotel 4*
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Also Known As:
Radisson Santiago
Santiago Radisson

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