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Radisson Plaza Santiago Hotel

Travelers' Choice award winner
Avenida Vitacura 2610 | Las Condes, Santiago 7550098, Chile
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Radisson Plaza Santiago Hotel
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Ranked #26 of 180 Hotels in Santiago
A recent review
4 of 5 stars reviewed yesterday
Varana Johannesburg, South Africa
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Contributor
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

My family and I stayed at the Radisson plaza hotel. Everything in the room was excellent.housekeeping was brilliant and staff very helpful and friendly. This hotel is close to costanera center.....cross two streets and you're there. We had my toddler with and it was nice taking her there for some fun in the play area at the mall. The breakfast... More 

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Buenos Aires, Argentina
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent staff and facilities. The room was big, clean and will fit all the needs you might have during a stay. Great breakfast in the Brick restaurant, with several options for all. And also great service at the Brick restaurant to get lunch or dinner. Good options and a good price.

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Paris, France
Top Contributor
69 reviews 69 reviews
69 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed 7 nights and I slept very well except 1 night when the alarm of car went off in the street and it sounded like it was in my room. The nice thing about this hotel is that it takes less than a minute to go from the main entrance to your room. The rooms are ideally distributed, no... More 

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CarlsonRezidor, Online Customer Support at Radisson Plaza Santiago Hotel, responded to this review

Thank you for reaching out and writing your review. We apologize you were not satisfied with the hotel and your room during your stay, in regards to the lack of room amenities, pool smell, and outside noise. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards. More 

Epsom, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This place basically needs a refburshiment. Besides the lobby this place needs a refresh. My room was looking old, damaged and not cleaned properly. Also not sure if they have double glazing as a lot of noise from outside was coming in. I put in washing for express service and when I came into my room at the end of... More 

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CarlsonRezidor, Online Customer Support at Radisson Plaza Santiago Hotel, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. More 

Los Angeles, California
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 8, 2015

The reception staff was terrible; very rude and not helpful. The room was okay but not great. The price was reasonable for the room condition. The housekeeping staff was very nice. The concierge helped me with maps, directions and transportation to the airport. The location is the best attribute of this hotel but I would not stay here again.

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Dublin
Top Contributor
68 reviews 68 reviews
33 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed April 7, 2015

Stayed here for 2 nights in early April. Warm welcome from the front desk set the tone for a wonderful stay. Room was large, bed was very comfortable and view from my window had a great view of the city and mountains. Breakfast was first class and every time I dealt with a member of staff left me with a... More 

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Sao Paulo, SP
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2015

This hotel locates near the tallest building in Santiago, with big shopping center. Only 30minutes from airport and the station of metro is quite easy to access. This metro line directly access to the old town area. The room is clean and tidy with enough facilities.

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