My wife and I stayed at this hotel for a few days in April and May 2013. It is well located within walking distance to shopping precinct and tourist facilities in Santiago. Very friendly and helpful staff. Excellent restaurant and bar facilities - you must try Romerson's special Pisco Sour in the bar! Can recommend this hotel whether you are... More

This hotel is very centrally located in Santiago, so you are at wlaking distance of a couple major attractions. Yet it is a quiet place. Very charming, they have Moai (giant statues) from Easter Island in the hotel; not the real ones, so you can actually touch them. The layout of the building is somewhat strange, lobby on the ground... More

This hotel was a refreshing change from the usual chain hotels. The ambience was quite nice. The hotel was quiet, even though located on a busy street. Breakfast buffet was excellent. Rooms were comfortable. I can't really explain it, but the place just felt "homey". We would stay here again.

My husband and I and our two children stayed here for 3 nights. The beds and pillows were soft, the hotel quiet and the buffet breakfasts excellent. We were particularly impressed by the waiters in the restaurant. They couldn't have done more to help, and answered the questions w had. Well done, guys!

After a long flight from Ushuaia via Buenos Aires, it was very pleasant to arrive to a simple check-in and to relax in the room. The facilities are excellent, the bed king-size and comfortable and the bathroom well-appointed and spacious. The air-conditioner was rather ancient and noisy but was able to be turned off without the room getting hot. The... More

Stayed here ,on way to Antartica, LAN Chile lost my luggage and the hotel staff were fab , phoning thr airlaine 3times a day to check And they did not charge me for phone calls So enjoyed staying here Pool is great taking a dip after a day in SAntiago

After our long flight from London it was good to be based here for 3 nights at the start of our South American Tour. Hotel was well situated for siteseeing,parks and shops. The reception area was a bit cramped and dark,and there were two lifts up to the bedrooms (always had to wait as the hotel was busy) Room was... More

This big hotel has extremely good location with tons of restaurants and stores around. 1 minute walk leads you to the busiest streets in Satiago. The room is spacious and well equipped.Breakfast has good choices and quality is goo. What impressed me most was the service--from the doormen,who were very responsive and helpful to me who doesn't speak a single... More

We spent a day in Santiago on our way to Valparaiso to board the. cruise ship. This hotel has a lovely lounge outside the restaurant, the food was superb. However the rooms are a little small needs more light. The food & service in the restaurant made up for the room size