I stayed in this hotel for 3 nights- whilst I was on-transit from Australia to Brazil. It was on the weekend of Mother's day 2011 and the Hotel's restaurants were all decorated throughout. There was even live music with real bbq on the restaurant by the pool. The service was outstanding!!! The food was absolutely gorgeous and the room was... More

Barbeque buffets poolside are not to be missed, breakfast is a little weak, but the atmosphere more than compensates. My only problem was the freezing pool. It'll make a man out of you. That's the only reason I didn't give it 5 stars. More

Providencia, Santiago, Chile Overrated, overpriced First night (room 335) facing San Cristobal Hill Inspite of profile, given a queen size bed instead king Room has only a half of closet w/only 3 hangers; & earplugs? 1.5 liter water in room is $7 versus on the street for $1.25 Found out the earplugs are for the construction noise In the morning... More

It is one of the best hotels in the Sheraton, where I have been. The staff is simply excellent, the building is very modern and I know it when the smiles are genuine. All employees attended our demands at all times. Thanks guys!! More

What a great hotel! My wife and I stayed at the Sheraton for three nights recently. The back courtyard of the hotel has a beautiful swimming pool, beautifully lit at night, that is surrounded by very attractive (and comfortable) lounge chairs. Just beyond the chairs are two dining areas that are open air (at least with nice weather), as well... More

We stayed at the Sherton, Santiago for 2 nights in January after returning from Easter Island and before flying to Mendoza. We were upgraded to the Cristobal Tower so had a lovely room. We like the El Cid restaurant very much and were not disappointed this time. The buffet restaurant by the pool does a superb lunch. The staff were... More

The staff is rude, indifferent, and inefficient. You have to call for everything for your room. Iron, ironing board, adapters. Carpet was dirty in my room. My crew and I were delayed and hour or so getting here and STILL had to wait for our room. The breakfast was mostly bread products, eggs, and under cooked (looking) sausages. GROSS! I... More

We stayed at this hotel coming in and out of Santiago, our base. Overall the hotel looks nice on the outside however I'd say the rooms aren't that nice. I used Starwood points here and that's the main reason we stayed at this location. It was way too far from the main attractions of the city and the only taxis... More

Travellers who prefer to stay in luxurious five-star hotels will appreciate the Sheraton Asuncion Hotel, only 10 minutes from the airport. All rooms at the Sheraton Asuncion have a DVD player and wheelchair access on top of the regular facilities that can be expected from a hotel of this calibre. Guests can also visit the spa, fitness centre, or the... More