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All 171 Santiago hotels

The Ritz-Carlton Santiago

5.0 of 5 Hotel   |   Calle El Alcalde No. 15 | Las Condes, Santiago, Chile
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Ranked #16 of 171 Hotels in Santiago
A recent review
3 of 5 stars reviewed yesterday
DennisDK Singapore
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601 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

As others said, the staff here is great. Also the bed is very comfortable. Unfortunately, those are the only positive points and we were left a bit dissappointed.... The carpet was ripped and stained. Wifi is charged at usd24 a day (every single other hotel on our 3 week trip has free wifi, you would expect a top hotel like... More

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Dallas, Texas, United States
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is ideally located in the El Golf neighborhood. This was my first visit to Santiago and we traveled with a large group. Our room was a classic Ritz Carlton property. A bit more modern than most other RCs I've visited and we were very pleased. The amenities were what you would expect although I was surprised there was... More

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New York City, New York
Top Contributor
66 reviews 66 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

On a Tauck tour which originates here in Santiago. Hotel is good with decent restaurants close by, but to me, this is not a vacation destination. God bless the chileans, and I wish the country continued prosperity, but there is nothing to see of interest here in this city. Many of my fellow travelers on this tour, share my sentiments.

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RCSTGO, Director of Operations at The Ritz-Carlton Santiago, responded to this review

Dear Guest, Thank you for choosing us during your Tauck tour. I am glad you appreciate our exclusive location in El Golf and it's marvelous restaurants. I am sorry to hear that you didn't enjoy that much Santiago, I hope you have liked the further destinations in your tour and that you had a wonderful experience in South America. Kind... More

High Springs, Florida
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been traveling for more than 15 years though I've never stayed at a Ritz-Carlton. I've had business events at RCs in different locations. In my years of travel, I've felt that Marriott Hotels set the standard for basic hotel service. I maintain that however I realize that it can go to a different level. I really never understood the... More

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Richmond, Virginia
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This really is a first-class hotel, not just because of the beautiful rooms, but the wonderful service. I stayed here for three nights while on business in Santiago, and all of the employees were friendly, hospitable, and went out of their way to be helpful. We had to check out at 4:30 am on our last day because we had... More

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Hong Kong, China
Top Contributor
77 reviews 77 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the first two nights of our honeymoon in an executive suite. We arrived in a taxi from the airport, the concierge opened the door of the taxi and greated me by name (I have no idea how they knew who we were), we were then whisked off to the club lounge for check-in. All the staff... More

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Having read the other reviews for this hotel I really feel like we missed out. We were only here for one night as part of our honeymoon and were really excited. First the good things - the lady who greeted us when we arrived was great and very helpful. The room we had was well appointed and the bathroom particularly... More

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RCSTGO, Director of Operations at The Ritz-Carlton Santiago, responded to this review

Dear Mr. Howell, Thank you very much for your feedback and your kind words to our receptionist. I am sincerely sorry that your experience was not up to the excellent standards we are known for at The Ritz-Carlton, Santiago. Specially in a such important occasion for you. I truly apologize for that. I regret that in the attempt of anticipating... More

London, United Kingdom
Top Contributor
79 reviews 79 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel for nearly a month for work. This is a classical old Ritz standard compared to the cold gaudy Ritz in Moscow. Fabulous things about this hotel; 1. Staff welcoming you by name and always being friendly and helpful irrespective of what time of day it is. 2. Old world elegance in your room -... More

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New York, New York
20 reviews 20 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a week in September 2014 and had an absolutely fantastic time. The hotel is beautiful and in a very safe and walkable area of the city, and located right off of the metro. It has a gorgeous and relaxing rooftop spa (the massages are incredible and highly recommended). Arola is delicious and serves authentic and also... More

Was this review helpful? Yes 1
Top Contributor
83 reviews 83 reviews
41 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Ritz Carlton is in the financial district of Santiago and within a short and safe walking distance of many restaurants, shops and the hop-on-hop-off bus. The are was very quiet at night. Our room had a bird's eye view of the fabulous National Holiday parade, so there was no need to battle with the crowds. The staff was exceptional... More

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Additional Information about The Ritz-Carlton Santiago

Address: Calle El Alcalde No. 15 | Las Condes, Santiago, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Santiago 5*
Number of rooms: 205
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Also Known As:
The Ritz-Carlton Santiago Hotel Santiago
Santiago Ritz Carlton
Ritz Santiago

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