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All 170 Santiago hotels

The Ritz-Carlton Santiago

5.0 of 5 Hotel   |   Calle El Alcalde No. 15 | Las Condes, Santiago, Chile
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Ranked #14 of 170 hotels in Santiago
A recent review
4 of 5 stars reviewed yesterday
A H Jiuzhaigou County, China
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537 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Jiuzhaigou County, China
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is in a good location. The room was spacious and with nice amenities. The staff was fine and helpful (but could not get us a reservation at a popular restaurant which rather destroyed my illusion of what concierges can do). We were there during national elections so one day, everything and I mean everything, was closed so the... More

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Certainly the best place in Santiago for business or leisure. I would recommended to book a Club room (floors 10-11) which grants access to the executive lounge. Compared to other around the world, this lounge feels homier (nice classic, very Ritz-Carlton furnitures) and the complementary food services are upscale (gourmet small sandwiches, soup and salads at lunch time and hot... More

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Brooklyn, New York
11 reviews 11 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent four nights here and had a terrific experience overall. The rooms could use a bit of an update—especially the worn carpet—but the service is terrific, the pool/gym area are very nice, and the location of the hotel is great. We would return for sure. What sets this hotel apart, though, is the club lounge. If you can make... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The human dimension of the service and consistent attention to detail makes the Ritz-Carlton one my favorite hotels. As a return customer they make you feel welcome and appreciated from the moment you walk in the door. The spectacular views of the Andes along with the upgraded facilities makes going to the gym less of a chore. The spa is... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Tapas was lovely. Nice outside drinking area. Good Spa, Gym and pool. Service was fantastic. Rooms a little tired but overall a super experience. Safe area. Concierge very helpful with local tips and recos.

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Los Angeles, California
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect place. Everything I had heard about the place was true. Usually hotels are sold better than what they really are, but this hotel was great to me. I had high expectations being the heart of the business district of Santiago, Chile. The service was great and the facilities even better. My favorite thing was the conference room, I totally... More

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Sao Paulo
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 13, 2014

We stayed four days at Ritz coming back from Bora Bora and the hotel its incredible! All the thinks are perfects, the employees are so friendly, helpfull, attentive and respectful. For sure when we back to Chile will stay at Ritz. Good location and food. The club level is the best. Thanks the employees Gabriela, Emilio and Kenza.

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed June 12, 2014

Excellent service!! Friendly staff! Very attentive. Go see Marjorie in the lobby bar. She is outstanding!!!! My group had great massages and enjoyed the pool and hot tub! The rooms were beautiful and the bed was soooo comfortable! I hope I have the opportunity to come back so I can stay here again! FYI charge everything to your room, an... More

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Fort Worth, Texas
Top Contributor
53 reviews 53 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 7, 2014

I stayed here on business and it was a great place to catch up on work, quiet night sleep, access to great restaurants, and a great place to entertain clients for a beverage. I highly recommend this Ritz for your business stay.

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 6, 2014

Although from the outside the hotel did not look like much, once inside the character of the hotel created a warm welcome and very cozy atmosphere. The bar area was spacious, full of old world charm and wonderfully decorated. The staff were welcoming and helpful. The room I was given was spacious and classically decorated but not over the top.... More

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Additional Information about The Ritz-Carlton Santiago

Address: Calle El Alcalde No. 15 | Las Condes, Santiago, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Santiago 5*
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Also Known As:
The Ritz-Carlton Santiago Hotel Santiago
Santiago Ritz Carlton
Ritz Santiago

426 photos of this hotel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#4 Spa Hotel in Santiago #5 Business Hotel in Santiago #7 Romantic Hotel in Santiago #9 Luxury Hotel in Santiago #16 Family Hotel in Santiago
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the exclusive business district, El Golf. 205 elegant appointed rooms, including 52 Ritz Carlton Club level rooms and 15 Executive Suites. Meeting facilities includes 8500 sq ft of flexible space and Technology Concierge. ... more   less 
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