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The Ritz Carlton

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El Alcalde 15 | Las Condes, Santiago, Chile
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Complimentary Breakfast
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The Ritz Carlton
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790 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Louis, Missouri
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in March/April for our anniversary. We booked free nights (8) on the concierge floor with Marriott points. I cannot say enough good things about our accommodations, the concierge lounge, the wonderful staff and location! We were walking distance from numerous and wonderful restaurants. I have stayed in other parts of the city...but this the preferred location for... More 

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Baltimore, Maryland
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 5 days at the Ritz while on a delegation to several Latin American Countries. While the officials of the delegation were in meetings, us spouses were on adventures. It was terrific to return to the Ritz each evening. Highlights: very welcoming door attendants, very helpful concierge and spectacular rooftop terrace, pool and hot tub. Morning breakfast was top... More 

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Tucson, Arizona
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

what a lovely, relaxing place and you'd never know you're right in a metropolitan city, as it's quiet and relaxing, yet easy access to restaurants, shopping, the metro, etc. The staff are professional, friendly and helpful. We were there for business but also got to enjoy the gym and pool....the restaurant has a terrific menu and outstanding quality of food....

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Peoria, Illinois
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is truly amazing. We stayed here on two different occasions and the service was really amazing. We were truly served with the best help and the staff was the friendliest we had in all of South America. The hotel is in the Golf region of Santiago and is very centrally located. We were able to take a 30... More 

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Mexico
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel is located in a very nice neighborhood, everything was very good. Especially in Chile where the service is not very good. The size of the suite was good, and the food at the concierge level was ok.

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Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 28, 2015

On my first visit to Santiago I have stayed at the Ritz and the experience was very good. The service was impeccable, the room followed the ritz Carlton way by the book and the breakfast was as expected. Can't complain! The price was high but the hotel delivered.

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 27, 2015

We stayed for 4 days Very nice modern ritz stiles Perfect bed, bathroom, very silent, quality of food is perfect, I will say the best of the last hotels i have'd stayed Very modern neighborhood elegant quiet near at costanera shopping 40 mts from the airport

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Centerville, Massachusetts
Level Contributor
260 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed June 18, 2015

My husband was in Santiago on business and I was along for the ride. We were lucky enough to be on the club level, which we highly recommend. We would like to name particular names, however every person we encountered in the club was just fantastic. From welcoming us, to planning a trip to an organic winery, to remembering the... More 

Was this review helpful? Yes 1
Miami Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

staying here you will enjoy the city and the country .the Andes are about two hours away which feels like noting when you have one of the amazing driver from the hotel to talk to.from any room you have a view of the Mounties . man activities to do for adults and families. stay here and you will not regret... More 

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Where to next?
Level Contributor
259 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed June 6, 2015

I had a very enjoyable four-night stay at the Ritz-Carlton. It is a classy establishment, and well located in a safe and up-market part of Santiago. My room was spacious and clean, and the service throughout the hotel was excellent. I felt that the $100 surcharge to stay on the Club Floor was a bit excessive; the Club Lounge is... More 

Was this review helpful? Yes 4
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