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The Ritz Carlton

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El Alcalde 15 | Las Condes, Santiago, Chile
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Best prices for: 1 room 1 guest
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The Ritz Carlton
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The Ritz Carlton
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755 reviews from our community

Traveler rating
    477
    186
    53
    24
    15
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105
293
31
203
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, District of Columbia, United States
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

I visited the Ritz Santiago on my first trip to Chile and over my birthday weekend. I could not have been happier with our selection. The staff at this hotel provides the outstanding level of service that one expects from the Ritz. I was warmly greeted by multiple people whenever I exited or returned to the property. The concierge provided... More 

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New York City, New York
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent an evening on way to New York from Easter Island.The hotel is conviently located in the business district with many restaurants and shops nearby..The city is easy to get around and you can explore most areas by cab witinn 20 minutes.Nothing special about the lobby, but the small restaurant served good food.Room service was prompt with the chicken soup... More 

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
66 reviews 66 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed five nights and would definitely stay again because of the fantastic service everywhere we went, from the concierge, desk staff, room service and the cheerful girls in the coffee shop. Rooms are maybe a little tired and the shower could have been more powerful but the bed was very comfortable. Rooftop pool and gym were great. All in all... More 

Was this review helpful? Yes 2
Melbourne, Oz
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in an Executive Suite, which gave easy access to the Executive Club. We had a beautiful King Sized Bed, and the room was very large and included a writing desk and a lounge chair. The bathroom was excellent, and huge, and had a separate shower - Yay! There was also a spa bath in the bathroom. Executive Club... More 

Was this review helpful? Yes 1
Sao Paulo, SP
Top Contributor
78 reviews 78 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location right next to the metro; walking distance to the mall, many restaurants close by in the area, fantastic staff and service. Highly recommended for both business and pleasure! My new favorite hotel in Santiago.

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Sao Paulo, SP
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I recent stayed at the RC Santiago celebrating our wedding anniversary. The only problem was not staying longer. Fantastic staff ( reservation staff, Maria Helena and Ingrid e Nicole, Pina - Housekeeping - Valentina from the Estro, the Guest Relations team who left a surprise for us in the room ( Our suite was an upgraded room,... More 

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Rhode Island
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at other Ritz Carlton properties and have always been impressed with the quality of service. We expected a similar level of excellent service in Santiago, but the hotel staff far surpassed even those lofty expectations. The hotel is located in the financial district of downtown Santiago, and it is clearly a business hotel. However, the personal service... More 

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Saint Augustine, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

For the most part all the staff spoke english as well as spanish, so it was very easy to communicate with them. They were extremely friendly and helpful. The property is beautiful and in a very nice location. The rooms and facilities were all very clean and well cared for. But I can't stress enough that the staff made our... More 

Was this review helpful? Yes 1
Jupiter, Florida
Top Contributor
81 reviews 81 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 19, 2015

We stayed here at the beginning of a wine tourism vacation in Chile. This is a great location for touring Santiago with the El Golf Metro station 1/2 block away. All the staff went above and beyond the call of duty with excellent English. The concierge level was fantastic with good food and beer and wine provided. Would definitely stay... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed April 19, 2015

My friend and I ended up changing our flights and got into Santiago 14 hours before check in (2am), so we went to the hotel expecting to leave our bags and find a 24 hour coffee shop to lounge in. However, the front desk staff told us that they were doing everything they could to get our room ready as... More 

Was this review helpful? Yes 2
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