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The Ritz Carlton

5.0 of 5 El Alcalde 15 | Las Condes, Santiago, Chile
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The Ritz Carlton
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702 reviews from our community

Traveler rating
    440
    171
    53
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102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charleston, South Carolina
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel in Santiago was just as great as the one we have been to on Amelia Island, Florida. We opted to have the five presentations of food while we were there. We never needed to explore restaurants in a city we did not know.. We were there for two nights becsuse of weather problems which caused us to miss... More 

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Lexington, Kentucky
Top Contributor
85 reviews 85 reviews
80 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our stay at the Ritz Carlton Santiago was wonderful. Everything about the hotel is top quality. We were able to check in early after an overnight flight. The room was large, quiet, with all of the luxury conveniences you would need. Breakfast was superb. The area around the hotel is easy to walk around and there are great restaurants nearby.... More 

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Rio de Janeiro, RJ
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It is the trird time i stay here and it feels fresh and cozy as ever. Breakfast is delicious. Service is warm and friendly. It makes you feel at home. Shower could be stronger though. Amenities are very nice. This is my favorite hotel in Santiago.

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London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is the first of three visits to this hotel. We are using it as a base for our visits up and down Chile. The hotel is one of contrasts - colonial and wood in the lobby and modernist in the restaurant. All I can say is the staff were superb; not just one or two. - the whole team.... More 

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London, England
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Ritz in Santiago after a long haul flight from Europe and the last thing you want to have is any issues with your first night when you are tired. The Ritz is reliable with check-in efficient and smooth. Rooms are what you would expect though it feels more like a business hotel. Style is traditional so... More 

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Sydney, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is exactly what you would expect of a Ritz Carlton - smart, professional and very relaxing. The Club Lounge provides a great selection of food services throughout the day, but a little patience is required for refills. The Estro restaurant was exquisite with some of the very best food I have eaten anywhere in the world - the... More 

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Luxembourg
Top Contributor
114 reviews 114 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything could be perfect if the air condition system had not been so noisy in our room. All staff was very helpfull and professional and the club lounge is very pleasant (tables are maybe too little). But all went fine. The area is safe and easily accessible. Warmly recommended.

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Senior Contributor
28 reviews 28 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we had two stays here in the past month. Staff are helpful and energetic. The hotel rooms are relatively basic, and the beds need some updating: on both stays the edges of the bed were a danger zone, one could roll right off. The tapas restaurant has closed down, leaving a restaurant with pleasant outdoor seating. The menu struck me... More 

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High Wycombe, United Kingdom
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel with fabulous big rooms, top class food, free wi fi, first class service and a free drink on arrival. Big flat screen TV. Good trendy location. Managed to check in early after a long haul flight from the UK, excellent English spoken and very helpfully check in staff. Would use this again as no complaints

Was this review helpful? Yes 2
Connecticut
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for a 6 night trip to explore Santiago. Staying here was our first smart decision. I can't say enough about the wonderful people who work here. Enrique at the front desk who went out of his way to make sure the Ritz Carlton was like a home away from home for us, Claudio the... More 

Was this review helpful? Yes 1
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Additional Information about The Ritz Carlton

Address: El Alcalde 15 | Las Condes, Santiago, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz Carlton 5*
Number of rooms: 205
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Also Known As:
The Ritz-Carlton Santiago Hotel Santiago
Santiago Ritz Carlton
Ritz Santiago
Hotel Style:
#2 Spa Hotel in Santiago
#2 Family Hotel in Santiago
#3 Romantic Hotel in Santiago
#4 Business Hotel in Santiago
#5 Luxury Hotel in Santiago

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