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San Cristobal Tower, a Luxury Collection Hotel, Santiago

5.0 of 5 Josefina Edwards De Ferrari 0100, Santiago, Chile
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Certificate of Excellence 2014
San Cristobal Tower, a Luxury Collection Hotel, Santiago
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San Cristobal Tower, a Luxury Collection Hotel, Santiago
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230 reviews from our community

Traveler rating
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34
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81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband I took a delayed honeymoon to Santiago, Mendoza, and BA. We used Starwood points at the San Cristobal Tower in Santiago. The suite we received was exceptional (18th floor). It was very quiet, clean, and large. Furthermore, the service we received (bar, dining area, reception, bell service) was outstanding. We were able to use the hotel car to... More

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Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is attached the Sheraton just off the main highway. It has great view of the Andes and is in a nice area that is very walkable. The hotel offers breakfast and happy hour. The main hotel staff speak English and are more than happy to show you how to do things or get to places. The Sheraton is... More

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Calgary, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first hotel in Santiago and we thrilled with the room and service. As Platinum SPG member I was able to use a Suite Night to upgrade to a suite which must have been at least 60 square metres with very large bedroom, living and dining area. The views from the 20th floor and the club on 21st... More

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Washington, DC
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Came here on business. Got confused and tried to check in at the Sheraton next door. Wasted an hour and came to the much nicer hotel. Everything was great except the breakfast. The breakfast was awful. Tang instead of juice, gross watery scrambled eggs, stale bread. Was not expecting that at a hotel of this caliber. Service was good -... More

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Cecilia N, General Manager at San Cristobal Tower, a Luxury Collection Hotel, Santiago, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. I am glad that you enjoyed our location and our Staff at the concierge. Regarding the breakfast, I have already shared this information with the Supervisor in charge, so she can take corrective actions about this issue. Sincerely, Howie Brown General Manager More

Rosario, Argentina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

First of all, let me tell you that i have 100 nights in that hotel, I’m a business traveler, i travel a lot to Chile in the last six years, knowing pretty much every hotel around, including the new shining W, I can tell you this is one of the best hotels in Latin America, when you arrive to your... More

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Cecilia N, Manager at San Cristobal Tower, a Luxury Collection Hotel, Santiago, responded to this review

Dear Guest, I appreciate very much your nice comments regarding your stay with us at San Cristóbal Tower. I am happy to hear that you enjoyed our hotel and our staff made you feel like at home. Sincerely, Howie Brown General Manager More

Oak Hill, Virginia, United States
1 review
5 of 5 stars Reviewed September 16, 2014

The San Cristobal Tower exceeded my expectations. The personal attention provided by the general manager (Howie) and the consierge (in particular Marco) was excellent. I was fortunate to have a high level room (17th floor - thanks!) and this offered one of the best views anywhere. I have stayed in many hotels in Santiago and this one is the best.... More

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HowieBrown206, General Manager at San Cristobal Tower, a Luxury Collection Hotel, Santiago, responded to this review

Dear Guest, Thank you four your wonderfull coments regarding your reacent stay. It's our pleasure to serve you. We will be waiting for you to visit us again.. Sincerely Howie Brown General Manager More

Minneapolis, Kansas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 17, 2014

The room and amenities are superb, top quality, clean spacious , and fit for a king. Seriously top quality rooms. I also enjoyed eating at the 2 main restaurants, the food was excellent. Make sure you ask for a high floor room, the view is much better.

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HowieBrown206, General Manager at San Cristobal Tower, a Luxury Collection Hotel, Santiago, responded to this review

Dear Guest, I sincerely appreciate your comments about your stay and the great feedback you have provided. It is always great to hear that our guest enjoy our hotel, our facilities. and also the surroundings. The hotel is located in a privileged area of the city and as you mentioned, very safe and clean too. I hope to have you... More

Panama City, Panama
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 14, 2014

I traveled to Chile with my daughter to see the 1D concert in Santiago. I had heard that this was one of the best hotels in town and relatively close to the venue. The rooms are kind of dark, and old fashioned. The sofa's upholstery is visibly damaged. Bathrooms is clean but again, decoration is very old. I was seriously... More

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HowieBrown206, General Manager at San Cristobal Tower, a Luxury Collection Hotel, Santiago, responded to this review

Dear Guest, Thanks for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations. One of the major purposes of online reviews is to highlight areas for improvement. I would like the chance to speak with you about your experience, so please feel free to contact me at my email... More

Lausanne, Switzerland
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 9, 2014

Stayed in the San Cristobal Tower attending a conference. The hotel is pretty much seperated from the adjacent Sheraton hotel but shares the grounds. The rooms are very spacious and are stylish in a very classic way. The bed is comfortable and the bathroom has everything you need with a shower and bath. The tower lounge is perfect for breakfast... More

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HowieBrown206, General Manager at San Cristobal Tower, a Luxury Collection Hotel, Santiago, responded to this review

Dear Guest, I am glad that we fulfilled your expectations regarding your stay at san cristobal tower. Hope that you can visit us again. Sincerely, Howie Brown General Manager More

London, England, United Kingdom
Top Contributor
63 reviews 63 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed here for two nights on business trip. The hotel have a separate lobby from the Sheraton and also a separate entrance. The main lobby look very elegant with the marble floor and chandelier. But could not say the same about the room. The room is definitely spacious. but the furniture and decorate look a bit dull. You can see... More

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HowieBrown206, General Manager at San Cristobal Tower, a Luxury Collection Hotel, Santiago, responded to this review

Dear guest, Thank you for your comments about your recent stay with us. San Cristóbal Tower has an amazing 21 floor witch you can enjoy the wonderful view of Santiago and San Cristóbal Hill. Regarding the decoration, we are in plans of a renovation in 2015. Hope that you can visit us again. Sincerely General Manager More

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Additional Information about San Cristobal Tower, a Luxury Collection Hotel, Santiago

Address: Josefina Edwards De Ferrari 0100, Santiago, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — San Cristobal Tower, a Luxury Collection Hotel, Santiago 5*
Number of rooms: 139
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Also Known As:
San Cristobal Tower Hotel Santiago
San Cristobal Hotel
San Cristobal Santiago

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