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Four Points by Sheraton Santiago

3.5 of 5 Santa Magdalena 111, Santiago 99999, Chile
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Certificate of Excellence 2014
Four Points by Sheraton Santiago
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Four Points by Sheraton Santiago
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361 reviews from our community

Traveler rating
    80
    205
    57
    14
    5
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80
118
15
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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There are newer reviews for Four Points by Sheraton Santiago
See the most recent reviews
Adelaide, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 1, 2014

I had an amazing time in the whole South America but something really bad happened at the hotel Four Pints by Sheraton in Santiago. I had a Tiffany little blue bag with earrings and a necklace in my jewelry box and the little bag disappear. I contacted the hotel and they didn't do anything about it. I was traveling for... More

Was this review helpful? Yes 1
Fabian C, Four Points by Sheraton Santiago at Four Points by Sheraton Santiago, responded to this review

Dear Vanessa, Thank you for taking the time to write a comment . I am sorry to hear about of your experience in our hotel . I would welcome the opportunity to speak with you directly .Please contact me by email to fabian. ciangherotti@sheraton.com , so we may discuss this further. Sincerely yours, Fabián Ciangherotti More

Sao Paulo, SP
Top Contributor
54 reviews 54 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 18, 2014 via mobile

Located one block from metro, close to Costanera center, restaurants, including giratorio restaurant and Hard Rock Cafe. The staff is very kind and attentive. The rooms are confortable, and very clean.

Was this review helpful? Yes 2
Giovanna V, Hotel Staff at Four Points by Sheraton Santiago, responded to this review

Dear Penelope, We appreciatte the time to post a positive comments about our location in Providencia neighborhood. it’s always great to hear that our guests enjoy themselves during their travels. Thank you for your review, and we look forward to welcoming you back in the future! More

Atlanta
Top Contributor
382 reviews 382 reviews
85 hotel reviews
232 helpful votes 232 helpful votes
3 of 5 stars Reviewed March 13, 2014

This hotel most likely just makes it as a Sheraton brand. The rooms are very tired with dated furniture. Their was supposed to be free water each night, but the water was not replenished unless a call was made. The inside of the door lock is awful, looks very dirty.Picture is attached.The lock is so dated that half the time... More

Was this review helpful? Yes 1
Giovanna V, Four Points by Sheraton Santiago at Four Points by Sheraton Santiago, responded to this review

Dear Dealmaker, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. We hope... More

São Paulo, Sao Paulo, Brazil
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 13, 2014

The hotel is located in the midle of Providecia neighboorhood , close to excelents restaurantes, commerce, the new Costanera Shopping Center, and to the business district, and a subway station. At night you can go to the restaurants walking, and during the day you can use the subway to get around

Was this review helpful? Yes 2
Giovanna V, Four Points by Sheraton Santiago at Four Points by Sheraton Santiago, responded to this review

Dear AlejandroP370, Thank you for taking the time to post a comments of our hotel. We really appreciate your positive comments about our excellent location in Providencia neighborhood , near to commerce, restaurant and costanera shopping mall. We really appreciate the room tip to other travellers. Thank you for your review, and we look forward to welcoming you back in... More

Buenos Aires, Argentina
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 6, 2014

My first visit to this hotel. It is a little dated but is clean and well appointed. Staff are pleasant and helpful. Internet and breakfast are extra which in a business hotel is no longer acceptable. Very well located in nice part of Santiago.

Was this review helpful? Yes
Giovanna V, Hotel Four Points by Sheraton Santiago at Four Points by Sheraton Santiago, responded to this review

Dear Gateway -SA, Thank you for posting your feedback from your visit with us, we really appreciate your comments about our staff and location. We will strive to improve on the aspects you mentioned in each of the areas of our hotel. We hope to see you soon again, Yours sincerely, Fabian Ciangherotti Four Points by Sheraton Santiago More

Athens, Greece
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 1, 2014

This is a very good value for money. The hotel is located in Providencia, a nice and lively suburb of Santiago full of shops and restaurants. It is located in a quiet street just a stone's throw away from Providencia avenue. It is located just five minutes walk from the Los Leones metro station which will give quick and efficient... More

Was this review helpful? Yes 1
Giovanna V, Four Points by Sheraton Santiago at Four Points by Sheraton Santiago, responded to this review

Dear Nikos 146, Thank you for the great feedback you have provided. This level of detail is important for us. We try to have a cozy Hotel and focus on good service to offer you a sensational stay. We will strive to improve on the aspects you mentioned in each of the areas of our hotel. We hope to see... More

Minneapolis, MN
Top Contributor
128 reviews 128 reviews
49 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed February 28, 2014

We walked all over the area, but always came back to within a block of the hotel for bars and restaurants. It's pretty much a standard four points. The roof top pool leaves a bit to be desired, but was serviceable and had nice views of the area.

Was this review helpful? Yes
West Palm Beach, Florida
Top Contributor
64 reviews 64 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 15, 2014

sometimes the four points don't offer the amenities that a full Sheraton can offer..but for the price and in this instance the location is wonderful. Location, close to shops, restaurants, bars, access to public transportation its great. If you come for leisure its also great as the hotel is very quiet. If you come for business it offer service for... More

Was this review helpful? Yes
Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 31, 2014

Easy to book. Good sized rooms. Very good bed, clean and very friendly staff speaking Spanish and English. Location is excellent. Meals were ok. Heaps of surrounding restaurants for a good bite. Inner city living so shopping, tour sites, public transport are all nearby!

Was this review helpful? Yes
Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 27, 2014

There are some great things about this hotel but also some things they really need to work on. Let's start out with the good stuff: The location is great - there are 3 really good restaurants right across the road, there's a metro station at the end of the road, etc. This was super convenient for me as I didn't... More

Was this review helpful? Yes 2
Angela H, Four Points by Sheraton Santiago at Four Points by Sheraton Santiago, responded to this review

Dear Guest, We appreciate you taking the time to write to us and give us your feedback. We aim to excel every day and to achieve this we need to have feedback from our customers. We try to have a cozy Hotel and focus on good service to offer you a sensational stay. We will strive to improve on the... More

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Additional Information about Four Points by Sheraton Santiago

Address: Santa Magdalena 111, Santiago 99999, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Santiago 3.5*
Number of rooms: 128
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Also Known As:
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Sheraton Santiago
Four Points Santiago
Santiago Sheraton
Santiago Four Points

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