We stayed in this hotel at the beginning and end of our trip to Torres del Paine. Prior to going to Chile, we booked our transports to and from the airport and a couple of day trips (city tour/wine country and valparaiso/vina del mar) thru the onsite tour company--Arianna was very easy to work with. The hotel is in the... more

We stayed here for a total of four nights in a 17 night tour of Chile. I wouldn’t recommend it particularly. It’s between half an hour and an hour’s drive from the airport depending on the time of day. We arrived early, after an overnight flight from Europe and our room wasn’t ready. As we had been travelling for 24... more

This hotel is a great place to stay in Santiago. It is very convenient to the subway that makes getting around convenient and reasonable. In the neighborhood there are many restaurants featuring local cuisine, coffee shops and many stores for shopping. The hotel has a restaurant and if you have breakfast included it is a good deal. The staff is... more

stayed one night in feb 09 ,really a very nice hotel for a short stay staff very nice ,rooms very clean and nice ,located a fair distance from the center of santiago but in a very nice location pleany of shops ,food locations ect ,shuttle bus to main area ,price was excellent all in all i would stay again alan more

Truly loved the area and spirit of this hotel. Staff was truly warm and the concierge (Juan) went out of his way to find us everything we asked for...spending a lot of time on the phone to get all the latest information on the green bike evening tours and then lots of information about the Metro which is less than... more

I read the reviews here before booking this hotel and agree with the positive comments. The staff was friendly, very accomodating, and most spoke English. The hotel was quite on Sunday and Monday nights. However, there is a strip of clubs very near the hotel, which might create noise during a weekend or party nite. The hotel was just about... more

We arrived at the Sheraton 4 points for a one night stay berfore our return flight to the US. They were great about organizing transfers, wonderful storing our luggage....but when we arrived at 4 p.m. they didn't have a room for us. We waited for over an hour (with our young daughter) , the front desk was clearly avoiding our... more

If You are a tourist that wants to be in a great localization (just 2 blocks to Los Leones subway station) in great Providencia (the best region to a tourist, near to nice restaurants, bars and just 5 minuts to downtown using subway) that wants to meet the Santiago's region during the day and come back to a big, cozy... more

We were traveling through Santiago to get to Easter Island and the Chilean coast. We stayed at the four points for 2 nights total, but only overnight each time. Rooms are spacious and clean, and location is good. We were happy we stayed here over the Sheraton/Cristoball for our purpose as we wouldn't have time to make use of their... more