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NH Ciudad de Santiago

4.0 of 5 Avda. Condell, 40 | Providencia, Santiago 11100, Chile
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#37 of 170 Hotels in Santiago
473 Reviews 4 of 5 stars
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Certificate of Excellence 2014
NH Ciudad de Santiago
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NH Ciudad de Santiago
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473 reviews from our community

Traveler rating
    180
    187
    82
    16
    8
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87
154
20
143
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
newcastle
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have stayed in many hotels during my trip to South America, and this hotel I would not recommend at all. First night I arrived late, and our room booking was for a twin room, which was not to be. The room that they allocated to us, desperately needs refurbishing. It had a dreadful odour as if some sort of... More

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 15, 2014

TONS of space and a great quality for the price I found on Trip Advisor! The shower had a weird set-up and I got water all over the bathroom each time I used the shower, and that would be my only complaint. The breakfast selection was wonderful, the staff friendly and helpful (providing me a map and directions for my... More

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Brisbane, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 30, 2014

NH Ciudad de Santiago, an average hotel suitable for business travelers. Located just outside the city center but to far to walk to shops and restaurants. The hotel needs refurbishing. The rooms are big and clean but in need of a make-over. We dined in the hotel restaurant and found the quality of the meals very good but overpriced.

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Buenos Aires, Argentina
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 21, 2014

I stayed at the hotel only for a couple of days but it perfectly suited all my professional needs. It's well located, has a good restaurant and the service is perfectly fine. Ther restaurants around are delicious so it is recommended to have dinner in the area instead of staying at the hotel's restaurant.

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Canberra
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

The rooms in this hotel were fantastic, large bedroom, bathroom and a lounge area, very comfortable. The staff were very friendly and helpful, it is located a short walk from bella vista area with lots of restaurants and bars, also within walking distance of CBD and train station.

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Sydney, Australia
Top Contributor
131 reviews 131 reviews
42 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed June 25, 2014

There's nothing wrong with this hotel as far as the rooms go other than they are a bit tired. They are clean and comfortable but the hotel overall is let down by staff who are not very friendly. You could walk to the 'touristy' restaurant area but it was quite a long walk so we cabbed back to the hotel... More

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Birmingham, Alabama, United States
Top Contributor
143 reviews 143 reviews
50 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 5, 2014

This is a typical NH hotel, but it is also different, especially in some of the upper level rooms. Ours was very large with great views if the city and the mountain. The staff us great and they arranged for a couple inexpensive private day trips.

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London, United Kingdom
Top Contributor
104 reviews 104 reviews
99 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed May 29, 2014

Reception a little slow for both check in and out. Room was enormous and comfortable. Well appointed. Now showing its age but for the price it was very good value. For us it was well located. Good parking with very helpful attendant. Good restaurants within walking distance. Generous breakfast

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Dubbo, Australia
Top Contributor
70 reviews 70 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 28, 2014

The hotel was excellent but it was a bit of a walk to get to the city unless you wanted to catch the subway. Would be better to stay closer to the city with easy access to tourist attractions and restaurants

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Madrid, Spain
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 20, 2014

Hotel room and bathroom very poor and old. Bed was not confortable. Price paid was not fare. This NH is not according to NH standard in Spain. Staff and breakfast saved the experience. This hotel must invest and improve a little bit.

Review collected in partnership with NH Hotels

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Additional Information about NH Ciudad de Santiago

Address: Avda. Condell, 40 | Providencia, Santiago 11100, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago > Providencia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Ciudad de Santiago 4*
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Also Known As:
Nh Ciudad De Santiago Hotel Santiago
Nh Hotels Santiago
Nh Hotel Santiago

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#19 Business Hotel in #21 Luxury Hotel in #26 Family Hotel in #33 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
NH Ciudad de Santiago is an elegant four-star hotel that offers an excellent location in the Chilean capital, just steps away from Avenida Providence, one of the city's main arteries, and just one block from the nearest metro line. ... more   less 
Number of rooms
122

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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