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All 170 Santiago hotels

NH Ciudad de Santiago

4.0 of 5 Hotel   |   Avenida Condell, 40, Santiago 11000 , Chile (Providencia)
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NH Ciudad de Santiago
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Ranked #39 of 170 hotels in Santiago
Certificate of Excellence 2013
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359 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 28, 2014

We took a bath but it flooded the bathroom. The plug was off the chain which always heralds some disaster but we had not noticed that the bath had a hole in! The water went under the adjacent parquet floor and oozed out when you walked on it. Next day we got a second room, checked out the bathroom before... More

Was this review helpful? Yes 1
Quincy, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 24, 2014

This hotel leaves a lot to be desired. The only upside was that the location was good and we could walk to most places we wanted to go. The room was very large but out dated, old furniture, old TV's. The bed was very firm and not very comfortable. The room was not clean, the floors were filthy. The shower... More

Was this review helpful? Yes 1
Madison, WI
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2014

Room was quiet, comfortable beds and clean. Breakfast was good. Front desk staff was friendly and helpful. Only two negatives, pool was closed while we were there and the laminate floor was damaged next to the bathroom in our room, I am assuming from a severe water overflow from the tub. Didn't effect our stay, just an observation. We would... More

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Sao Paulo, SP
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 26, 2014

This hotel looks much prettier at the website than what really is. It is a old, torn hotel which renovation could not do much. The gym has weights and equipments from the 70's, it is small and the air conditioning does not work because the heated pool that is just by. When asked about the AC, staff said "it can... More

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Frankfurt am Main, Deutschland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 19, 2014

I chose the NH for a business trip just because it was located very well in Santiago (very central, you can walk to many places and have the metro Baquedano near by) and also as I was expecting an unpretentious standard NH is known to offer. This NH has only suites, i.e. bedroom, living room with desk for work and... More

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Rio de Janeiro, RJ
2 reviews
4 of 5 stars Reviewed January 8, 2014 via mobile

Continental breakfast, Free parking, near downtown, kindeness staff, but internet is really bad. We were no vacation and we used to plan next day trip during the night, but on the floor, we were it wasn't so easy.

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Washington DC
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 27, 2013

My family just stayed after their cruise, online it was very well recommended,never again, staff one of the worst ever encountered in all travels around the world and my family has traveled extensively. Coming from Aruba used to a high level a service and friendliness, which was all lacking from this hotel, front desk people were just lacking of professionalism,... More

Was this review helpful? Yes 1
Montreal, Canada
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 26, 2013

This hotel is conveniently located near the bella vista neighbourhood. The hotel staff is friendly and helpful, and the rooms are comfortable and clean. This is a good hotel for a family stay in Santiago.

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Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2013

Our stay in NH Santiago Chile was perfection. The staff, the room, the food and the location could not have been better. I would gladly return and stay there again. I highly recommend the breakfast buffet which is free with the room. It's quite extensive. Since it is put on by the restaurant which is in the hotel, it is... More

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Was this review helpful? Yes 1
Sao Paulo, SP
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 18, 2013

Overall hotel is good by its location and nice staff, but rooms need a renew. Pros: 1) Very good location, as mentioned above, 15 to 20 minutes walking to the main attractions in the city, 2) Very nice staff, always available to help, 3) Free wifi, 4) Free parking-lot. Cons: 1) Definitely rooms need a renew, 2) Poor wifi signal,... More

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Additional Information about NH Ciudad de Santiago

Also Known As:
Nh Ciudad De Santiago Hotel Santiago
Nh Ciudad De Santiago Hotel
Nh Hotels Santiago
Nh Hotel Santiago
Address: Avenida Condell, 40, Santiago 11000 , Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago > Providencia
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Santiago
#20 Business Hotel in Santiago
#29 Family Hotel in Santiago
#40 Romantic Hotel in Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Ciudad de Santiago 4*
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