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NH Ciudad de Santiago

#59 of 187 Hotels in Santiago
Certificate of Excellence
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Avenida Condell 40 | Providencia, Santiago 11100, Chile
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1 room 1 adult
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NH Ciudad de Santiago
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1,008 Reviews from our TripAdvisor Community

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New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Amazing stay . Stayed there from Jan. 18- 20 with 4 of our friends. . We thoroughly enjoyed our visit . Great location. Check in was superb. Very helpful at the front desk. Walking distance to all major attractions. If I was to pick one thing to improve it would be to lower food costs in the restaurant. Young boy... More 

Review collected in partnership with NH Hotels

Helpful?
1 Thank Marilyn D
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Mrs, Marilyn: First of all on behalf of the staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We always deliver to each of our guests an excellent service where professionalism delivery from our hotel staff to our guests is our daily motivation. Therefore I hope that your next stay your experience can be much... More 

Calgary, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in an excellent location to get around Santiago. Close to the metro and close enough to the downtown to walk. Great breakfast buffet of both hot and cold items. Large rooms with comfortable furnishings. Bathroom could have been a little nicer, but it was clean and functional.

Review collected in partnership with NH Hotels

Helpful?
1 Thank Lynda P
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Lynda: First of all on behalf of all staff of NH Ciudad de Santiago Hotel,, I thank you for your comments. Our team makes every effort to deliver an excellent service to our guests, this is our daily motivation. Thank you again for those comments and I hope to receive you personally on your next visit. Regards Esteban Mondaca... More 

Ushuaia, Argentina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I traveled with my wife to Santiago for holidays and meeting . The attention of all the staff was always very good . The facilities are first, comfortable rooms, the staff keeps them optinmas condition and full breakfast.

Review collected in partnership with NH Hotels

Helpful?
1 Thank vic2roscarc
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff the NH Ciudad de Santiago Hotel, I thank you for your comments. Our team makes every effort to deliver an excellent service to our guests, this is our daily motivation. Thank you again for those comments and I hope to receive you personally on your next visit. Regards Esteban Mondaca... More 

Northfield, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If your travels take you to Santiago, Chile, I would strongly encourage you to consider the NH hotel referenced in this title. It is perfectly located to everything. And the accommodations are very comfortable; the attention given to you by the staff will make you feel right at home and wanting to come back; just like I do.

Review collected in partnership with NH Hotels

Helpful?
1 Thank Geoffrey C
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Geoffey: First of all on behalf of all the staff of NH Ciudad de Santiago Hotel, I thank you for your comments. Our team makes every effort to deliver an excellent service to our guests, this is our daily motivation. Thank you again for those comments and I hope to receive you personally on your next visit. Regards Esteban... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived before check-in time and staff were not very accommodating. Yes they stored our bags but were not forthcoming with any relevant information about the area or things to do while we were there. Once checked in we had to keep asking questions about everything from breakfast times, restaurant times, places to eat, attractions and generally everything related to the... More 

Helpful?
1 Thank Bruce B
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Bruce: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We always deliver and each of our guests an excellent service where professionalism and delivery of the hotel staff... More 

hanover, pa
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

We arrived early and they were less than friendly. The front desk did assist with making some arrangements but did have some attitude in doing so. The hotel itself was nice and accommodates acceptable. Breakfast staff was more friendly.

Review collected in partnership with NH Hotels

Helpful?
Thank mooneylaw
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest, especially in the front desk attitude. Our professionalism and service delivery from the hotel staff to our guests is... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

This was my first time staying at this hotel. I love the location, size of the rooms, and the staff is friendly and helpful. The location in Providencia is convenient for walking to the park, local bars, restaurants, and safe at night. The rooms are clean and large. My only con is that is has a small gym. I will... More 

Helpful?
Thank Jtrotman1
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Sr: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. Thank you for your kind comments, I'm sure our staff will be very happy with them. In relation to the gym this year we will make some changes which I am sure will improve the facilities. We sincerely... More 

Voorschoten, The Netherlands
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 30, 2015

A very pleasant hotel with nice people; They gave me a very nice suite with Nespresso and view on the Andes! People were very kind to help me and the breakfast buffet is super! Central to metro station My advise: book NH Ciudad Santiago!

Helpful?
Thank A M
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

First of all on behalf of all staff the NH Ciudad de Santiago Hotel, I thank you for your comments. We always deliver and each of our guests an excellent service where professionalism and delivery of the hotel staff to our guests is our daily motivation. We therefore hope that your next stay in your experience that much better. Regards... More 

Tinton Falls, New Jersey
2 reviews
5 of 5 stars Reviewed December 30, 2015

We enjoyed a wonderful stay at the NH Ciudad de Santiago. The service from the HotelStaff and quality of the Hotel appointments were Top Notch. The wife particularly enjoyed the Breakfast Buffet in the morning, she enjoys local cuisine which were plentifully available.

Review collected in partnership with NH Hotels

Helpful?
Thank Art F
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of Nh Ciudad de Santiago Hotel, I thank you for your comments, We always deliver and each of our guests an excellent service where professionalism and delivery of the hotel staff to our guests is our daily motivation. We therefore hope that your next stay in your experience that much... More 

Rio de Janeiro, RJ
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 24, 2015

The rooms are extremely confortable, have a lot of space, good structure, and are very clean. If you are lucky to stay in a high floor in a good orientation, you can get a very nice view from Santiago. The staff is very helpful and nice. The location is also good.

Helpful?
Thank mariamalburg
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Mrs Maria: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments, We are delighted that the stay in our hotel has been good, we hope that on your next visit your experience can be much better. Regards Esteban Mondaca Hotel Director More 

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