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Santiago Marriott Hotel

4.5 of 5 Avenida Presidente Kennedy 5741, Santiago, Chile
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Santiago Marriott Hotel
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Santiago Marriott Hotel
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744 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
121 reviews 121 reviews
34 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a marvelous seven night stay at the Santiago Marriott hotel. The entire staff was very friendly and helpful. The hotel exterior and interior is luxurious. We stayed for 5 nights then returned for another 2 nights . Our first room on the 24 floor was terrific , very long and spacious, with a breathtaking view , corner extra... More 

Was this review helpful? Yes
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, What a pleasure to read such a thorough and wonderful review of your recent stay with us. We are delighted to see that you had a great experience and that you enjoyed every aspect of your stay. Thank you so much for taking the time to share your feedback, we strive to provide excellent service to all of... More 

Houston, Texas
Top Contributor
110 reviews 110 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Very typical Marriott property. Great, gracious staff eager to assist. Large old-style rooms, but the carpets are stained. The rooms seemed to have been upgraded not too long ago, however, they didn't seem to include new carpeting. Marble floors in the bathroom and a great tub for baths. The rooms have a large TV with a lot of channels and... More 

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, Thank you for posting your review on Tripadvisor, everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We appreciate your kind words about our staff and are very pleased that you enjoy our location and breakfast buffett. We look forward to your return. Kind regards, Victor P. General... More 

New York City, New York
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Eight nights is a long stay in a hotel to experience its best and its worst sides. Happily, I have nothing negative to report about the Santiago Marriott at all! From the moment of arrival to the departure everything was smooth and efficient. The staff on all levels was friendly and very helpful. We had a great room on the... More 

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Alfred, It is a great pleasure to read such a nice comment on Tripadvisor. We strive to make sure that all of our guests needs are met and it is reassuring to hear everything during your stay was smooth an efficient and that you found our staff friendly and very helpful. On behalf of all the team, thank you... More 

Atlanta GA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This has been one of my best hotel experiences. I stayed in the 25 floor, the view was incredible. I was able to see astonishing sunsets every afternoon. The room was huge and the window took the hole wall. Gym, pool, sauna and Jacuzzi were great as part of the room price. Good wifi connection all over the hotel area.... More 

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Matias, It makes us very happy to know that you had one of your best hotel experiences while staying with us. Thank you for your kind words about our team, we will share your comments with them. The activities for kids you mentioned, are offered to the guests and customers as part of the Sunday Family Lunch at Café... More 

UK
Top Contributor
66 reviews 66 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

City centre hotel. Well located. Fantastic service and all staff very helpful. Food very good. Rooms fairly standard but clean and tidy. Good value. Bit of a distance from main shopping area. If you get a cab try not to use the hotel recommended firm as this will be 4 times the real price. Would stay there if ever in... More 

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We are delighted that your stay with us was enjoyable, thank you for taking the time to rate our Hotel on Tripadvisor. We hope your travel plans bring you back to Santiago so you can visit us again. Kind regards, Victor P. General Manager More 

Celebration FL
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel have a perfect location, close to the mayor attractions and side to a very nice shopping center. The service is excelent, staff very professional and educated. Chile people are very nice and helpfull. Chile is very safe and prosper. Very recommended!!!

Was this review helpful? Yes
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, Thanks for your recommendation and for writing such nice things about us. It makes us really happy to learn that you enjoyed our location and appreciate the service provided by our staff. We look forward to welcome you back in the near future. Kind regards, Victor P. General Manager More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Checking out of this disaster today - what a joke of a hotel! THE GOOD: - nice beds - decently clean - large bathroom THE BAD: - arrived at the hotel only to be robbed by the cab driver. Not hotels fault, but then they pointed out that I should have requested a cab from them. Ummm ok - it... More 

Was this review helpful? Yes 1
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We are pleased that you appreciate the bed, bathroom and cleanliness of our property but also we are very sorry to hear that your stay was not as pleasant as should have been. We value your feedback and comments, as they will help us to provide you and all our future guests a higher quality of service. Thank... More 

San Antonio, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have experienced many hotels around the world in past 30+++ years. This Marriott Hotel is excellent and the staff really works hard to make your stay a very pleasant one. Best bellman HANS..I asked him a for a box for gifts and had it within 20 minutes.....then Marcela in the Lobby Bar was always smiling and happy person helping... More 

Was this review helpful? Yes 1
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, Your feedback is much appreciated and it is great to read that you had a pleasant stay with us. Thank you for calling attention to the professionalism and kindness of Hans, Marcela and Sonia. We are very proud of our staff and it means a lot to us when a guest takes notice of the work they do.... More 

Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent a night at the Santiago Marriott just before Christmas. It has a great location near a shopping mall, in an upscale part of the city. The best feature is the executive lounge, where they furnish a very nice spread, for breakfast, lunch, and dinner. If you are inclined not to eat out, you can get your fill in... More 

Was this review helpful? Yes
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We are glad to hear that you had a great stay and enjoyed the Executive Lounge and the suite upgrade. Thank you very much for taking the time to share your thoughts with us, our goal is to react on guests comments to make sure we keep trying to improve our product. We hope to welcome you again... More 

Coon Rapids, Minnesota
1 review
5 of 5 stars Reviewed December 21, 2014

1st off this hotel is super nice and the help we received from Marriott employee Anthony Phillips was awesome we were able to maximize a full day of exploration to Valparisio because of him. If it wasn't for his help we would have wasted the last day of out trip

Was this review helpful? Yes
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We are delighted to know that you enjoyed your trip to Valparaíso and we will congratulate Anthony for doing such a good job. Thank you for your feedback, we hope to see soon. Kind regards, Victor P. General Manager More 

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Additional Information about Santiago Marriott Hotel

Address: Avenida Presidente Kennedy 5741, Santiago, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Santiago Marriott Hotel 4.5*
Number of rooms: 280
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Also Known As:
Marriott Santiago
Santiago Marriott
Hotel Style:
#1 Business Hotel in Santiago
#7 Family Hotel in Santiago
#8 Luxury Hotel in Santiago
#14 Romantic Hotel in Santiago

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