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All 170 Santiago hotels

Santiago Marriott Hotel

4.5 of 5 Hotel   |   Av Presidente Kennedy 5741, Santiago, Chile
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Ranked #14 of 170 hotels in Santiago
A recent review
4 of 5 stars reviewed 2 days ago
Dryfly0618 Bethany Beach, Delaware
  • Reviews (556)
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  • Room tips (99)
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556 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Bethany Beach, Delaware
Top Contributor
61 reviews 61 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was an excellent hotel for either a business stay or for vacation. Amenities include a beautiful pool and outdoor spaces. The restaurant offered good food, and wonderful service. The outdoor breakfast buffet was outstanding. Truly a wonderful hotel, in a beautiful city.

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San Francisco, California
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Pros: • Conveniently located by massive shopping center in a safe neighborhood • Clean, comfortable room • Top-notch customer service that equals that of higher-end JW Marriott Cons: • Breakfast at restaurant is not served until 6:30am, which can be a bit too late for early morning flight. However you can still arrange for a room service earlier. • Wi-Fi... More

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We are very pleased to know your opinion about the customer service you received at Santiago Marriott. We value your comments and hope to welcome you back on your next trip to our city. Kind regards, Victor P. General Manager Santiago Marriott Hotel More

North Ogden, Utah
1 review
5 of 5 stars Reviewed 1 week ago

I've been at this Marriott for almost three weeks, practically living here. The staff is very friendly and the service is very good. The bellmen have been at my beck and call during my entire stay. They have hailed my cabs, opened doors, carried my stuff - helped me find medicine, dry cleaners...everything. This crew is good enough to name... More

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We feel very fortunate to have this wonderful team at Santiago Marriott and we know your kind words will inspire them to keep on delivering excellent service to all guests. We will share your comments with all our staff and we will give special recognition to the staff members you named, thank you for your great review. We... More

Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago

From the opening of the front door, the service was professional, attentive and pleasant. There was nothing that we lacked when our family stayed at the Santiago Marriott. Congratulations to all on wonderful service and your property.

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We take pride in what we do and it is always pleasant to hear these efforts do not go unnoticed. Thank your great review, we look forward to welcome you and your family again. Kind regards, Victor P. General Manager Santiago Marriott Hotel More

Sao Paulo, SP
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property is a landmark in Santiago's nice district named Las Condes. Tall and modern, the building is very distinct and elegant. The front desk and entrance with the lounge bar playing electronic music sounds fashion during this World Cup season. Two decent restaurants (Cafe Med for breakfast and Latin Grill for dining) facing an artificial cascade complete the good... More

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Silvio, Thank you for choosing Santiago Marriott, we are glad to hear that we were able to meet your expectations. We value your comments about the food quality and service and we will share them with our staff to encourage them to keep the good work. We hope to welcome you back again many more times. Kind regards, Victor... More

Levittown, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Santiago Marriott for business and was there for 3 nights. My room was clean, but they did not service my room until around 4-5pm every day. It was not a problem for me as I was in meetings, just something to note. Wifi is not free at the hotel but it is VERY good quality. I've... More

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Stephanie, It is good to hear that you had a great experience while staying with us and we much appreciate the time taken to share your thoughts. Thank you for choosing Santiago Marriott, we hope to see soon. Kind regards, Victor Parada General Manager Santiago Marriott Hotel More

Southampton, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I would not return! The room was dirty, (other than the concierge) service abysmal and the hotel badly cared for. The toiletries had been water down and could not be used. The only saving grace was the breakfast which was really good and staffed by very friendly and helpful staff.

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Santiago_Marriott, Guest Relations Manager at Santiago Marriott Hotel, responded to this review

Dear Guest, Please accept our sincere apologies for have not provided you the high quality service that we promise to all of our guests and we will follow up on your comments. We appreciate the time taken to share your thoughts about your experience because it helps us to avoid inconveniences from happening again and if we can have the... More

South Australia
Senior Contributor
47 reviews 47 reviews
45 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Marriott with a tour group for 2 nights. The hotel was comfortable and provided excellent sleep quality. Everything in our room was perfect except for the bath soap which failed to lather at all. The breakfast buffet provided a great start to day but I did wonder why the Spanish speaking waiters gave us accounts to... More

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, Glad to hear that we were able to meet your expectations and that you enjoyed your stay with us. In regards to your comment about signing a check at breakfast, this is simply an internal procedure so that we can verify name and room numbers, we hope this caused no inconvenience to you. Thank you for choosing to... More

Rio de Janeiro, RJ
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Typical Marriott. Nice hotel, clean rooms, good breakfast, and nicely located right next to one of the largest shopping center. I always stay here for business and have a great experience. I also stay here when I ski and drive up to Valle Nevado and return in the evenings... I recommend the hotel if you can get a room since... More

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear James, Thank you for recommending us to the Tripadvisor users. We appreciate your preference and thank you for your feedback. We hope to have you stay with us many times in the future. Kind regards, Victor Parada General Manager Santiago Marriott Hotel More

Geneva, Geneve, Switzerland
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very large hotel, very well located in the new commercial and financial area of Santiago. Across from many shops and restaurants. Far from downtown but very well connected to it. Beautiful neighbourhood and extremely safe are. Rooms are large and with typical american deco. Lounge is very pleasant and views amazing. Prices in Santiago are worst than in Switzerland. Very... More

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Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Ignacio, Good to hear that you found the hotel comfortable and the location convenient. We really appreciate your time in sharing with us your comments. We hope to welcome you back. Kind regards, Victor Parada General Manager Santiago Marriott Hotel More

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Additional Information about Santiago Marriott Hotel

Address: Av Presidente Kennedy 5741, Santiago, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Santiago Marriott Hotel 4.5*
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Also Known As:
Marriott Santiago
Santiago Marriott

217 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Santiago #5 Business Hotel in Santiago #9 Luxury Hotel in Santiago #15 Romantic Hotel in Santiago
Hotel Class
Number of rooms
280

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