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All 170 Santiago hotels

InterContinental Santiago

4.5 of 5 Hotel   |   Av. Vitacura 2885 | Las Condes, Santiago 7550024, Chile
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69%
Ranked #55 of 170 Hotels in Santiago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Lidia B Bucharest, Romania
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403 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We changed hotel to the Intercontinental after one loud sleepless night in the Radisson Plaza. While both hotels share the same great location and the same a bit tired rooms, the sleep quality, breakfast and staff were net superior in the Intercontinental. We asked for a quiet room and they offered us one towards the back side of the hotel,... More

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SCLHA, Guest Relations Manager at InterContinental Santiago, responded to this review

Dear Guest Lidia B, Along with greeting you, I would like to personally thank you for the time taken to write this great review on our TripAdvisor page. We are fully pleased to hear that you have found our Hotel as a place where you will get the rest needed and acknowledged that the staff is trained and our goal... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Intercontinental for a long weekend before heading to the mountains to Ski. The hotel was immaculate, the staff very professional. Booked "club" level rooms and enjoyed the complimentary breakfasts and evening snacks. Hotel is in the financial district but a block from the main drag of restaurants - some fabulous places to eat with both local and... More

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SCLHA, Supervisor at InterContinental Santiago, responded to this review

Dear guest Thank you for taking your valuable time to comment about your stay. We are pleased to hear that you like our staff and enjoyed the complimentary breakfast and evening snacks, also that you liked our international menus. I will inform the concierge about your kind words. Thank you for staying in our hotel. We hope you had an... More

San Francisco, California
Contributor
20 reviews 20 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are updated, and all other services are outstanding. However, the staff stood out. Extremely helpful and professional. Well located, close to many excellent dining options ... definitely recommend

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SCLHA, Guest Relations Manager at InterContinental Santiago, responded to this review

Dear Guest Thank you for taking your valuable time to comment on your experience staying in our hotel. Thank you for taking notice in our location, we thank you for your kind words. We hope to see you soon again. Kind regards Luis Retamales Guest Service Supervisor More

Katy, Texas
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited Santiago for business and stay a couple of nights at this hotel; I really enjoyed it, the rooms are nice and well distributed, the bathrooms are also very nice and spacious and loaded with all the bathroom stuff that they put in hotels. We assisted to a party in one of the salons below and what a nice set... More

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SCLHA, Guest Service Supervisor at InterContinental Santiago, responded to this review

Dear Sir. Oscar We would like to express our sincerest gratitude for your comments which allow us to confirm that our efforts for the well-being of our guests have been met. We would also like to thank you for your comments regarding the bathrooms, we are very grateful that you took your time to comment about our salons and there... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I chose this hotel because of its great location but also the service and care displayed by their well trained and motivated staff. Good value and large rooms a great attraction. Wonderful Latin ambience in the spacious lobby equipped with convenient coffee bar. Italian Restaurant in the Tower offers exceptional food at very affordable prices.

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SCLHA, Guest Relations Manager at InterContinental Santiago, responded to this review

Dear guest Scully01503 Along with greeting you, I wanted to personally thank you for the time you have taken to write this comment about our hotel. It is always comforting when our guests enjoy their stay in our hotel. It gives us gratitude to know that you have found our staff motivated and that we have served you well. I... More

Santiago, Chile
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

No points in my IHG - Sem pontos no meu IHG - Sin puntos in mi IHG No hot water - had to change the room, but only after 1 hour complaining - Sem agua quente - tive que trocar de quarto, mas apenas 1 hora depois de reclamar - Sin agua caliente - tuve que cambiar de habitacion, pero... More

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SCLHA, Guest Relations Manager at InterContinental Santiago, responded to this review

Dear Guest Danilocla, Along with greeting you, I would like to thank you for the time taken to write this review on our tripadvisor site. Also I would like to personally apologize for the issues you have experienced during your stay. I have spoken with the maintenance manager regarding the issues with the hot water. Also I have shown the... More

Various
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed at intercontinental for 4 nights on a biz trip. Location is good for biz trip and about 15-20 mins away from the airport. A pretty standard intercontinental the biz traveler is used to. Big plus is the several restaurant nearby. Also one shopping mall is located just less than kilometer away. My room was average, a bit old and... More

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SCLHA, Guest Service Supervisor at InterContinental Santiago, responded to this review

Dear Guest Thank you for taking your valuable time to comment on your experience staying in our hotel. Thank you for taking notice in our location, we thank you for your kind words. The rooms will be renewed in the nearest future. We hope to see you soon again. Kind regards Alan Carrasco Guest Service Supervisor More

Charleston, South Carolina
Top Contributor
92 reviews 92 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 8, 2014

Our five night stay at the Intercontinental Hotel was everything you expect from a stellar hotel. Beautiful lobby, facilities, restaurants, pool, spa etc. The location is located in the business district and very convenient to two metro lines. The hotel staff were hospitable, friendly and very professional. I want to acknowledge the exceptional above and beyond service of Fernando Sanchez.... More

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SCLHA, Supervisor at InterContinental Santiago, responded to this review

Dear guest Thank you for taking your time to comment. I also want to thank you for your kind words. It really pleases us to know you had an above and beyond experience staying in our hotel. Our Staff will be informed about your comments regarding their good services that they provided with, thank you for taking notice in our... More

Glasgow, Scotland, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2014

All around this was a great stay. Got a corner view room for no particular reason. Concierge Humberto was really helpful, booked dinner show and wine tour despite some trouble from the company as it was after hours. The area is great, lots of restaurants in walking distance.

Was this review helpful? Yes
SCLHA, Guest Relations Manager at InterContinental Santiago, responded to this review

Dear guest bvaler, Along with greeting you, I would like to personally thank you for the valuable time spent in writing this review. It is always good to hear our guests comment on how great their stay has been. I will let Humberto and his manager know about the great service that he has provided to you. Once again, I... More

London
Top Contributor
56 reviews 56 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 28, 2014

Not situated in the centre of the city, but in the Los Condes area, where restaurants and cafes abound. Close to Metro and the Jumbo supermarket/Mall, the Intercontinental Santiago hotel is always welcoming, with it's airy lobby and friendly check in staff. Amazing breakfast, in the convivial restaurant, always pleases. The lobby bar not only serves as a watering hole... More

Was this review helpful? Yes 1
SCLHA, Guest Relations Manager at InterContinental Santiago, responded to this review

Dear Guest TravellerQF, I would like to personally thank you for the precious time you have taken to write this great review about your stay. It is always comforting to hear that we have met our guests’ expectations. We are located in Las Condes, close to different types of cafes, restaurants and shops also with a metro station near by.... More

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Additional Information about InterContinental Santiago

Address: Av. Vitacura 2885 | Las Condes, Santiago 7550024, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Santiago 4.5*
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Also Known As:
Intercontinental Santiago Hotel Santiago

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