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All 170 Santiago hotels

InterContinental Santiago

4.5 of 5 Hotel   |   Av. Vitacura 2885 | Las Condes, Santiago 7550024, Chile
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InterContinental Santiago
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Ranked #55 of 170 hotels in Santiago
A recent review
4 of 5 stars reviewed 6 days ago
DFarls Boston, Massachusetts
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Top Contributor
77 reviews 77 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a quick stay at the Santiago InterCont, and it was a very good experience. Rooms were a good size, clean, beds comfortable. Took in the breakfast, which had plenty of options and was well done. All good things, but the stand out was the service of the staff. While front desk and concierge were all good, the team in... More

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SCLHA, Guest Relations Manager at InterContinental Santiago, responded to this review

Dear Guest We appreciate that you took the time to write about your stay. As a Business Hotel it is very important that our Business Center works around the clock so we can assist you the best way possible in order to make you feel as if you were in your own office. We are delighted that we were able... More

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights, the room was modern, spacious, clean & very comfortable, the bed & pillows were like sleeping on a cloud. All the staff very friendly, always smiling and helpful. We stayed in the second tower (possibly newer rooms) compared to some other reviews. The swimming pool is in the first tower, be warned there is no... More

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SCLHA, Guest Relations Manager at InterContinental Santiago, responded to this review

Dear Guest Thank you for choosing our hotel and for taking the time to share your experience with us. It is wonderful to know that we were able to fill your expectations during your stay. We strive to serve our guest the best way possible. We will share your comments with our staff as an incentive to keep improving our... More

Fountain Valley, California
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband & I stayed 2 nights (pre cruise) at this hotel. Great location, lovely amenities and wonderful help. A BIG shoutout to Miguel Gonzalez (concierge) for all the assistance he provided before and during our stay. I would highly recommend this hotel to anyone.

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SCLHA, Guest Relations Manager at InterContinental Santiago, responded to this review

Dear Guest Thank you for taking the time to share with us your delightful experience in our Hotel. Your beautiful comments make us feel proud and it is a reward of our efforts for serving you. We will share your comments with Miguel Gonzalez and his manager, so he can share his knowledge with other, so all our guest can... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Terrific hotel! Entire staff is very kind and efficient on trouble shooting. Hotel is clean an tidy. Not sooo well located as any others, but there is a Mall and a subway station nearby. I'll Recommend to everyone!

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SCLHA, Guest Relations Manager at InterContinental Santiago, responded to this review

Dear guest Thank you for taking the time to comment about your experience in our Hotel. It is always gratifying to receive positive comments about our staff that were able to assist and you and were able to enjoy our services. Our goal is to give our guest the best experience so they can enjoy the overall the there trip.... More

Newnan, Georgia, United States
Top Contributor
83 reviews 83 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was probably the most disappointing of our trip. Our expectations were very high due to the reputation on the Intercontinental chain, however the rooms here are very tired and in need of an overhaul. Bathroom plumbing was shaky and leaked water over the floor. Much of the common area looked good, but the private areas need work. Also,... More

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SCLHA, Guest Service Supervisor at InterContinental Santiago, responded to this review

Dear Mr. William Thank you for taking your time to comment about your experience. We apologize for the inconvenience; it’s very disappointing to hear that about our services and our hotel. We will inform our manager so action can be taken. In my time as a guest service manager we have not received a single complain regarding the attitude from... More

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for 8 days there, a very long stay for my weekly travels. When I first arrived, they put in a room that was so bad and smelly that I went next morning to cancel the booking. Then they moved me to the newer building in the hotel, which was cleaner. However, the overall experience was not great, although... More

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SCLHA, Guest Service Supervisor at InterContinental Santiago, responded to this review

Dear Mr. Mohamed Mahfooz First of all I thank you for taking your time to comment and for staying in our hotel. We apologize for the inconvenience, we apologize about the problems you had with the room. Our manager will be informed about this. It is very important for us to receive this type of feedbacks so we can improve... More

Des Moines, Iowa
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The best part of this hotel is the location. It is conveinently located just off Isidora Goyenechea where there are many restaurants and bars. If you are a runner or outdoor ethusiast there is the Parque de las Americas right down the street. It is great for running or just hanging out in. Lots of green space around this hotel... More

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SCLHA, Guest Service Supervisor at InterContinental Santiago, responded to this review

Dear Mr.Dave Thank you for taking your time to comment about your stay. We are pleased to hear that you enjoyed our location. Yes sir, we do have the famous street close by “Isidora Goyenechea” with a lot of bars and restaurants, we have 3 types of restaurants in our hotel. Pasta & Basta “Italian cosine” Grill “BBQ meat cosine”... More

Orange Mound
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here Feb 2014...They have an old tower and a new tower. I have never stayed @ the new tower but it was recently renovated and I have heard nothing but nice things about it. The tower I stayed in was old and it looked like it. The lobby is nice, the wifi works well throughout the hotel and... More

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SCLHA, General Manager at InterContinental Santiago, responded to this review

Dear Guest Thank you for taking the time to make us aware of your experience during your stay in our Hotel. We always take in consideration the positive and negative comments from our guests so we can improve our services. We apologies for not meeting up with you full expectations, regarding the room ambiance. We sent your comments to our... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently spent a week at the Intercontinental Hotel in Santiago which is located in the new business center of the city, I traveled with a group. During my stay, I ate at their restaurants and held meetings and experienced their banquets and catering staff also. My room was in the newest tower and I also had access to the... More

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SCLHA, Guest Service Supervisor at InterContinental Santiago, responded to this review

Dear guest Thank you for taking your time to comment about your stay, I am pleased to hear that you had a satisfying stay, overall. We are also pleased to hear you enjoyed eating in our restaurants. We do take pride in providing service to our guests, our location is safe, beautiful and filled with attractions. About the tower "Costanera"... More

Pretoria
Top Contributor
55 reviews 55 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel shows signs of ageing. Carpets are well-worn on some floors (ie the 10th floor). However, rooms are spacious with all your basic needs covered. Bathrooms have ample space for baths and showers. Breakfast is a good spread of all foods and the fruits are delicious and super fresh ! You can ask to have fresh juice made from... More

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SCLHA, Guest Service Supervisor at InterContinental Santiago, responded to this review

Dear guest First of all, thank you for giving us such a detailed and well informed feedback. We do appreciate that you took you valuable time to inform us about your stay. We do have a more “aged” part in the hotel and we do have a future plan of an upgrade in the nearest future. Thank you for recognizing... More

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Additional Information about InterContinental Santiago

Also Known As:
Intercontinental Santiago Hotel Santiago
Intercontinental Santiago Hotel
Address: Av. Vitacura 2885 | Las Condes, Santiago 7550024, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Luxury Hotel in Santiago
#33 Business Hotel in Santiago
#46 Family Hotel in Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Santiago 4.5*
Official Description (provided by the hotel):
FASHIONABLE ELEGANCE IN PRESTIGIOUS EL GOLF The new financial district is a fitting locale for InterContinental Santiago, one of the city's most elegant hotels. Upscale shops and restaurants share the neighborhood, and top attractions such as San Cristobal Hill, Plaza de Armas and La Moneda Presidential Palace are nearby. You can be skiing in under an hour or sailing the ocean in less than two. ... more   less 
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