Crowne Plaza Hotel Santiago (Chile) - Hotel Reviews

Address: 136 Avenido B O'Higgins | P.O. BOX 488-correo 21, Santiago, Chile

Phone Number:

Region: Chile > Santiago Metropolitan Region > Santiago > Santa Lucia

Amenities:

Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#10 Luxury Hotels in Santiago

#16 Family Hotels in Santiago

#22 Business Hotels in Santiago

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Crowne Plaza Santiago Hotel is ideally located in midtown Santiago at the entrance to Providencia and the principal stree area, the business and cultural center of the city. Our rooms offer spectacular views of the city and the Andean Mountain Range. Rooms are equipped with high speed internet dataports upon request, WI-FI, two-line telephone, coffee-maker, iron and ironing board. Only minutes away from the Downtown area we are ideally located close to shopping and business, government offices, very close to the Presidential Palace 'La Moneda'. Two blocks away from the Metro Station and Santiago's best tourist areas. Come visit us, at the Crowne Plaza Santiago Hotel and enjoy our five star service, whether on business or leisure, we will make your stay an unforgettable one. Bienvenidos a su casa en el Crowne Plaza Santiago. ... more less

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Also Known As:: Crowne Plaza Santiago; Santiago Crowne Plaza

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321 reviews from our community

See which rooms travelers prefer - 38 traveler tips

Chris J

Epsom, United Kingdom

Senior Contributor

35 reviews

31 hotel reviews

Reviews in 24 cities

13 helpful votes

“Perfectly acceptable short stay”

Reviewed June 6, 2013

Friendly staff, good location and good sized rooms make this a very pleasant hotel. Check-in was smooth and the staff friendly. We had an executive room which was a good size, had a good bathroom and generous toiletries. Nice views over the city from the our room. The lounge was modest but alcoholic drinks were available late into the evening... More

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Dear Chris J, Thank you for writing your comments about your experience at our hotel. We truly appreciate that you liked our facilities and service. Also, we are sorry to hear that you had problems with the transportation service, we are sharing this review with them, in order to improve their service and this kind of situation will not happen... More

Rugbybee222

Australia

31 reviews

15 hotel reviews

Reviews in 19 cities

25 helpful votes

“Old school class”

Reviewed May 30, 2013 via mobile

Stayed at this hotel for our last 2 days of a 10 day tour of Chile from Australia organised by Chimu Adventures. I highly recommend Chimu for travel anywhere in SA (well organised & cheapest). This hotel is old school class. Beautiful decor which makes you feel like your mingling with the rich & famous even if its only for... More

Was this review helpful? Yes 1

Dear Rugbybee222, We truly appreciate your review about your recent stay at our hotel. We are pleased to read that you enjoyed your time with us, and you liked our hotel and service. I really hope you can come back to our property and enjoy again all our facilities and our staff. King regards, More

Maher H

Indianapolis, Indiana, United States

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Excellent service, the hotel has a very customer service oriented manager”

Reviewed May 19, 2013

I stayed with my family in the Crown Plaza for 5 nights last month, what impressed me the most was the attention and help I received from the hotel manager Mr. Antonio Mansilla, although he was on vacation he took the time to answer my emails promptly and took care of my request. A very friendly hotel crew from the... More

Dear Maher H, Thank you for your wonderful comments, we are delighted that you had a great experience in our hotel. I will forward your thanks to Antonio and the rest of the team, they will be pleased to hear that they go beyond your expectations. We look forward to welcome you again! Best regards, More

trvladdict8171

Universal City, Texas

3 hotel reviews

“Superior Service throughout”

Reviewed May 18, 2013

This hotel has a great location near some of the best attractions, museums, and restaurants. While the hotel has been a part of Santiago for many years it is best known for it's outstanding service, huge amounts of meeting space and excellent restaurant and room service. The food here is outstanding compared to other restaurants in the city making it... More

Dear tvladdict8171, Thank you for your excellent review and for sharing your experience of your stay with us and the travelers. We are pleased to read that you enjoyed our service, location and facilities. Also, our Chef and his team will be glad to know that you liked their work. We hope to welcome back again sometime soon. Sincerely, More

Lyndaanne16

Auckland Region, New Zealand

Senior Reviewer

9 reviews

2 helpful votes

“Convienient and Comfortable.”

Reviewed May 8, 2013

A nice and comfortable room with interesting views of the city and Andes Mountains. We arrived early in the morning and were taken to our room straight away. Lovely to be able to freshen up and get off sightseeing. The decore was a little tired, but clean and everything worked. The buffet breakfasts were great with lots of variety of... More

See 4 more reviews by Lyndaanne16 for Santiago

Dear Lyndaanne16, Thank you for posting you review of your recent stay in our hotel, we are delighted that you enjoy our location and the attractions near by. Our Chef will be glad that you like our breakfast, and I will share your comments with his team. We hope that we can host you in a near future. Best regards, More

RoRo2013

Auckland, Auckland, New Zealand

Contributor

13 reviews

9 hotel reviews

Reviews in 8 cities

“Excellent”

Reviewed May 5, 2013

As a result of air travel disruption arrived here and very late. Even though we were 'budget' guest as the airline was paying for basic costs we were treated so well. All employees were terrific, food delicious, location ideal.

Dear RoRo2013, We truly appreciate your positive review about your recent stay at our hotel. We will share your fantastic comments with our staff; it will encourage them to continue providing the excellent level of service that you experienced. Thank you for sharing your comments and we look forward to welcome you again! King regards, More

Anster

Perth, United Kingdom

Top Contributor

62 reviews

30 hotel reviews

Reviews in 29 cities

82 helpful votes

“Professional courtesy”

Reviewed April 28, 2013

After a long flight from the UK , it was blessed relief to be welcomed on arrival at 10am by a smiling receptionist with the words " we have a room already made up so you are welcome, as a professional courtesy, to check in now." Check in was super efficient. The room is large, with a big comfortable bed,... More

Dear Anster, We would like to thank you for you feedback about your recent stay at Crowne Plaza Santiago. We are pleased that you had a positive experience in our hotel and that you find our staff professional and courteous. Also, I already share your comments with the team in order to improve the items where we did not meat... More

robandshelley01

Mt Martha, Australia

47 reviews

24 hotel reviews

Reviews in 25 cities

37 helpful votes

“Average for this standard of hotel”

Reviewed April 17, 2013

We booked into the Crowne Plaza after a long haul flight from Auckland, New Zealand. The hotel had spacious comfortable room with twin double beds. The location was very convenient in the centre of the CBD and easy walking distance to Providencia. The staff were professional but impersonal. The restaurant was like a large cafeteria with no atmosphere and was... More

See 3 more reviews by robandshelley01 for Santiago

Dear robandshelley01, Thank you for posting your experience at Crowne Plaza Santiago, we feel very disappointed when we are not able to exceed our guest’s expectation, and we will work hard in order to improve it. We hope that you can give us the opportunity to welcome you back in the future to show our efforts. Sincerely, More

Walk_in_Beauty

Vancouver, Canada

30 reviews

25 hotel reviews

Reviews in 22 cities

34 helpful votes

“Watch out for extra charges!”

Reviewed April 9, 2013

My only complaint about this hotel is the extra charges: about $10 US per day for Wi-Fi in room, $20 per 24 hours for parking, and $20 per person for breakfast buffet. My wife and I stayed here for 3 nights at the end of 3 months travelling in Chile and Peru. This is the most expensive hotel we stayed... More

See 2 more reviews by Walk_in_Beauty for Santiago

Dear Walk_in_Beauty, We want to sincerely thank you for taking the time to write your comments about your recent stay at our hotel. We feel very pleased that you enjoyed our facilities and location. And in reference to the extra charges that you mentioned we will share your observations with our management team in order to continue improvement. Once again... More

pvtsms

Madison, Indiana

29 reviews

11 hotel reviews

Reviews in 12 cities

16 helpful votes

“Great location”

Reviewed April 8, 2013

We stayed in this hotel in order to attend to attend Lollapalooza Chile 2013. It was a fantastic chocie. I had originally booked the W, but the prices were outrageous. The beds are comfy, well located - restaurants and metro only blocks away. As gold members, we received water and a bottle of wine. A nice touch. Each employee we... More

Was this review helpful? Yes 2

Dera pvtsms, First of all we would like to thank you for taking the time to share with us such positive observations about your recent stay at our hotel, our staff will be pleased with your comments and encourage them to keep providing a good service. Also…wait for July news about new benefits for our elite members, you will be... More

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Crowne Plaza Hotel Santiago

Crowne Plaza Hotel Santiago

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