I thought that the staff here were super friendly and helpful. The hotel is nicely located -there are a lot of lively restaurants around and a market nearby. There is also a large park nearby for running, walking or just people and dog watching. My room was very clean and had everything I needed, including a "real" coffee maker. The... More

I enjoyed my stay at Crowne Plaza. It is well located in the historic city centre and right next to a subway station. If you are a tourist exploring Santiago's history, this is a good place to stay. If you are looking modern shops and restaurants however, I think Las Condes and Providencia are better locations. The hotel itself is... More

The staff were extremely helpful and friendly. You recognise you're in a Crowne Plaza but the place, whilst perfectly clean, looks a little tired. Having not been to Santiago for many years I chose this hotel for convenience for my business meeting nearby but I am sorry to say it was grossly over- priced and there are better hotels to... More

We enjoyed our stay here for 4 nights. Our room was clean, comfortable & spacious. The buffet breakfast was plentiful and the room service meals delicious. The staff were terrific and we were not left feeling neglected once. They helped us book our tours and it is well located to walk to the cities sightseeing highlights. More

I stayed here for one night in November 2011. This is a typical chain hotel - professinally run, medium-size rooms, abundant breakfast buffet, friendly staff, and all at an "upper middle class" price (if you're lucky enoough to have booked onlinje and not to have to pay the prices that are shown on the plaque at the reception, which would... More

The Ritz ran out of rooms and we had to move. We came here and were pretty happy. The checkin was efficient and we were given free wifi for our stay, which was a nice touch. The rooms were pretty old, but very clean and large. The bed was comfortable and the AC was quiet. I went to the gym... More

This must have been nice at one time, and it has been relatively well maintained, but the lobby and common areas are very dated. Rooms were OK, although wifi barely reached mine. Breakfast buffet was fairly poor - canned fruit salad and bad coffee, together with runny eggs. The staff were very helpful though, and the hotel is not far... More

The hotel is strategically located in the downtown, close to restaurants and access to transportation. Service is excellent and warm, with the concierge personnel instantly remembering your name and room. The only improvement I've suggested was that the room heater should be warmer. Beside this, is a place to recommend! And breakfasts are superb! More

We stayed three nights at the Crowne Plaza Hotel and in fact we didn´t like it very much. In fact I don´t like an hotel when at the reception they ask too much for the internet and the bellboy offers the user name and password for free... But before it, as I have the Priority Club Card, I asked if... More