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Castillo Surfista Hostel

Certificate of Excellence
Maria Luisa Santander 0329, Santiago 011291, Chile
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Castillo Surfista Hostel
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (42)
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    (20)
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    (16)
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    (32)
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Miami, Florida
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This old house makes a great place to spend some time. Big dining room, living room and kitchen are good for meeting other guests. Bedrooms are also big and clean. The location is a little... residential. You'll end up walking quite a bit, but the lodging is great.

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London, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 27, 2015

My boyfriend and I stayed here just for one night before we flew out of Santiago and for this purpose it was fine although I wouldn't have wanted to stay longer. The staff (all gringos) were super friendly and nice but unfortunately there were no doubles available so we had to go for a twin and the room was really... More 

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Jonathan M, Owner at Castillo Surfista Hostel, responded to this review

Thanks for your input. We definitely are a unique in that our goal is for guests to feel like they are at home instead of a huge "factory hostel." Regarding your criticisms, I would ask readers to have a look at our previous reviews which mostly say the contrary. Most guests believe the room you stayed in is quite big... More 

Bath, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 20, 2015

We are two girls travelling around South America and decided to book this hostel for our first night in SA before we left home. It is very easy to find from Baquedano metro station and only a 10/15 minute walk. We stayed in a private twin room on our first night and chose to stay another night, as that room... More 

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Jonathan M, Owner at Castillo Surfista Hostel, responded to this review

Thanks for the compliments and safe travels!!! More 

Colombo, Sri Lanka
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 28, 2015

I stayed two nights with my sister in a private room with a shared bathroom. Neither the room nor bathroom were particularly clean - our bedroom wasn't serviced during the day and we paid to rent old ripped towels. Wifi and cell coverage were spotty. Service was friendly, but to enter and exit you need a key for the front... More 

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Jonathan M, Owner at Castillo Surfista Hostel, responded to this review

Thanks for the review. I apologize for the towel. We recently discovered the hostel dog invaded the laundry room and when we disposed of the damaged items we missed this one. We would have disposed of it and given you a new towel immediately of course. Regarding the breakfast, there is a misunderstanding. These are frozen waffles that you need... More 

Exeter
Level Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed May 14, 2015

My sister and I had a twin room and think God we did because it was lovely! The room was clean and spacious and the beds were the most comfortable beds we have had in South America so far and they even have 2 pillows on! The hostel is clean and cosy with a nice TV room with sofas as... More 

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Jonathan M, Owner at Castillo Surfista Hostel, responded to this review

Thanks for the compliments!!! Safe travels! More 

Santiago, Chile
1 review
5 of 5 stars Reviewed May 11, 2015

I've been in santiago three times and i always come back to this hostel. Its cozy and relaxed atmosphere makes you feel like home, which is exactly what I need when traveling for months. The staff is super friendly and always ready to help you, and is easy to see they are always trying to improve the place. The place... More 

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Jonathan M, Owner at Castillo Surfista Hostel, responded to this review

Thanks for the compliments! Safe travels!! More 

Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed May 7, 2015 via mobile

During my stay at Castillo Surfista I felt like home. The house is very comfy. The staff was very welcoming and always helpful. The hostel is located in a safe area and in walking distance to the downtown and bellavista. Duke the hostel dog is a cutie. But be careful with your food, he is a professional food thief!

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Melbourne, Australia
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 18, 2015

We enjoyed our stay here. The staff were very friendly and helpful and the room and toilets were clean. Our double bed was awesome. The hostel is in a quiet street but is close to a great central metro station which is handy and a short walk to the 'main' areas visited in the city. The downfall for us was... More 

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Belfast, United Kingdom
2 reviews
5 of 5 stars Reviewed April 16, 2015

Don't stay in dorm room 7 if you don't want to stay up most nights until 5 am drinking Chilean wine with their staff, they're always up for the craic! Special mention for Lauren, the cause of so many hangovers.

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Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

Loved this hostel, lots of fun with helpful and entertaining staff. Great hostel to meet people and chill in an open entertaining area and warm lounge room :-) Special thanks to Amie and Lauren for the laughs and great cooking.

Was this review helpful? Yes 2
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