Let me start by saying that the hostel is nice, all the rooms including the kitchen and bathroom are kept clean and there is a good choice of films/TV to watch in the lounge area. The location is pretty central, most tourist attractions are within walking distance. The room is good value for money, however the service is not! I... More

My friend and I stayed here for 4 nights after it was recommended by a friend. The hostel is small and Cozy with a real homely feel to it. The owner is lovely and will help you with anything you may need. We had bbq's in the evening with other guests and if you fancy just hanging out there's a... More

Location is good...near a supermarket and metro. Some restaurants. Staff were available help with things, Etc We stayed here for 3 nights in twin room 1. The room was incredibly cold( The worst I have experienced during our travels). Think this room may be the worst as couple of the others seemed better. It was not far from the temperature... More

This is one of the best hostels I've ever stayed at. The rooms, bathroom, kitchen, the whole place in general is super clean. The multilingual staff are really friendly and very knowledgable about local attractions. Also if you're a surfer, Jon the owner is more than helpful to give surf spot advice. Two thumbs up for this place! Stay here,... More

Couldn't fault this place. The owners were lovely. Everyone I met here were down to earth and nice. It was a decent price. The beds were comfy :) My first place that I stayed in in South America. Internet and wifi clocked at a good speed too. Highly recommended.

As a seasoned traveler, I usually regard staying in hostels as a necessary evil, but in the case of Castillo Surfista I could not have been more pleasantly surprised. The people were friendly, the ambiance was relaxed and the beds are comfortable - I got a good night's sleep every single night I was there. Perhaps most importantly, Jonathan is... More

We stayed our first 3 nights in South America at Castillo Surfista and had a great time. Good location in safe neighbourhood, close to metro station and supermarket.it was also an easy walk into the centre of town and the Bellavista district for food and entertainment. It was especially good for us as we knew little to no Spanish when... More

This must be the best place to stay in Santiago. The location, the neighbourhood and of course the staff are amazing. Superfriendly and laid back. I ran into some trouble and I have had everything done by Jonathan and Gaby and many others to help me out. Fantastic you guys! The area is super central, the hostel organises surf trips... More

We arrived in Santiago from Chicago, experienced nothing but issues and delays with American Airlines (they are the worst btw) but Jonathan was willing to help us out in every way and was the most gracious host. He also has an excellent staff, all of them very nice and helpful (AA even lost our baggage and it was the staff... More