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Castillo Surfista Hostel

Certificate of Excellence
Maria Luisa Santander 0329, Santiago 011291, Chile
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Castillo Surfista Hostel
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Castillo Surfista Hostel
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107 Reviews from our TripAdvisor Community

Traveler rating
    76
    23
    7
    1
    0
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2
36
32
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Colombo, Sri Lanka
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed two nights with my sister in a private room with a shared bathroom. Neither the room nor bathroom were particularly clean - our bedroom wasn't serviced during the day and we paid to rent old ripped towels. Wifi and cell coverage were spotty. Service was friendly, but to enter and exit you need a key for the front... More 

Was this review helpful? Yes
Jonathan M, Owner at Castillo Surfista Hostel, responded to this review

Thanks for the review. I apologize for the towel. We recently discovered the hostel dog invaded the laundry room and when we disposed of the damaged items we missed this one. We would have disposed of it and given you a new towel immediately of course. Regarding the breakfast, there is a misunderstanding. These are frozen waffles that you need... More 

Exeter
Top Contributor
74 reviews 74 reviews
50 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My sister and I had a twin room and think God we did because it was lovely! The room was clean and spacious and the beds were the most comfortable beds we have had in South America so far and they even have 2 pillows on! The hostel is clean and cosy with a nice TV room with sofas as... More 

Was this review helpful? Yes
Jonathan M, Owner at Castillo Surfista Hostel, responded to this review

Thanks for the compliments!!! Safe travels! More 

Santiago, Chile
1 review
5 of 5 stars Reviewed 3 weeks ago

I've been in santiago three times and i always come back to this hostel. Its cozy and relaxed atmosphere makes you feel like home, which is exactly what I need when traveling for months. The staff is super friendly and always ready to help you, and is easy to see they are always trying to improve the place. The place... More 

Was this review helpful? Yes
Jonathan M, Owner at Castillo Surfista Hostel, responded to this review

Thanks for the compliments! Safe travels!! More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

During my stay at Castillo Surfista I felt like home. The house is very comfy. The staff was very welcoming and always helpful. The hostel is located in a safe area and in walking distance to the downtown and bellavista. Duke the hostel dog is a cutie. But be careful with your food, he is a professional food thief!

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London
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 18, 2015

We enjoyed our stay here. The staff were very friendly and helpful and the room and toilets were clean. Our double bed was awesome. The hostel is in a quiet street but is close to a great central metro station which is handy and a short walk to the 'main' areas visited in the city. The downfall for us was... More 

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Belfast, United Kingdom
2 reviews
5 of 5 stars Reviewed April 16, 2015

Don't stay in dorm room 7 if you don't want to stay up most nights until 5 am drinking Chilean wine with their staff, they're always up for the craic! Special mention for Lauren, the cause of so many hangovers.

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

Loved this hostel, lots of fun with helpful and entertaining staff. Great hostel to meet people and chill in an open entertaining area and warm lounge room :-) Special thanks to Amie and Lauren for the laughs and great cooking.

Was this review helpful? Yes 1
Dundee, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

Castillo Surfista is one of the most relaxed and friendly hostels I've been to in South America. It's in a beautiful old house in a really nice, safe neighbourhood. The metro is only a few minutes away so it's a great base to explore the city. The rooms are very clean, the staff are friendly, there's a really nice outdoor... More 

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Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 13, 2015

Nice quiet hostel, very friendly staff, beautiful neighbourhood. Breakfast is basic but nice. Good wifi, kitchen and areas to chill out. The dorm room was comfortable, plenty of bathrooms with excellent showers. Not much more you can ask - definitely recommend it.

Was this review helpful? Yes
Jonathan M, Owner at Castillo Surfista Hostel, responded to this review

thanks for the compliments! Safe travels! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015 via mobile

My boyfriend and me stayed two times in this hostel during our travels in Chile. It's a cozy place with nice people, friendly staff a kitchen and comfy beds. We could leave our stuff while going to Valparaiso which was really great and had a great time hanging out in the lovely backyard. It's also pretty close to everything to... More 

Was this review helpful? Yes
Jonathan M, Owner at Castillo Surfista Hostel, responded to this review

Thanks for the compliments! Safe travels! More 

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