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All 313 Santiago accommodations

Premium Tours & Lodging Lyon

Av. 11 de Septiembre 2170 | Providencia, Santiago 7500000, Chile
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84%
Ranked #45 of 313 Specialty lodging in Santiago
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 16, 2014
Lucas V
  • Reviews (53)
  • Photos (46)
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53 people have reviewed this hotel

Traveler rating
    28
    17
    6
    0
    2
See reviews for
17
22
1
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2014

Rooms are very attractive and clean, very quiet and comfortable. There a lot of stores around, starbucks and costanera shopping mall. If you like to be in an apartment instead of a hotel, this is for you (The staff cleans the room everyday). The neighborhood of the hotel is also very good.

Was this review helpful? Yes
New York City, New York
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 11, 2013

It's been my worst experience in an apartment or hotel. Once arrived I found out that the window didn't lock and since the balcony was easily accessible and Santiago doesn't look like a very safe city I asked to fix it or change my apartment. The management was helpful on this. But since then I always had problems with dirty... More

Was this review helpful? Yes 2
Pedro F, Public Relations Manager at Premium Tours & Lodging Lyon, responded to this review

Dear guest, First of all we would like to thank you for sharing your experience with the TripAdvisor community. We regret to hear that your experience at our hotel wasn't up to your expectations. Comments like yours are a very valuable tool since it helps us to improve our service and quality every day. Regarding safety, Santiago is one of... More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2012

Comfortable, quiet enough, spacious, safe. There is a 24/7 doorman, but the staff work normal hours. There is a little convenience store on the same block to get groceries etc. Rooms have a toaster, kettle, fridge, freezer, cooking utensils, and a basket of food goodies each day. Makes it cosy. Cable TV. Rooms are clean, just a little dusty. Beds... More

Was this review helpful? Yes 1
Pedro F, Public Relations Manager at Premium Tours & Lodging Lyon, responded to this review

Hi, Thanks for sharing your comments with the TripAdvisor community. We are very glad you enjoyed your stay with us. Indeed we try to make you feel at home rather than at a standard hotel, that's always our goal. We hope to see you back in the near future. Very best, Premium PR Management More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2012

I have been to Chile 3 times before and have always had a stressful experience, from the crazy drivers, to lack of customer service and horrible help of directions. Everything has now changed by staying at Premium Tours and lodging on Avenida 11 de Septiembre. I had emailed Soraya regarding reservations 2 weeks prior to my trip. She was so... More

Was this review helpful? Yes 1
Pedro F, Public Relations Manager at Premium Tours & Lodging Lyon, responded to this review

Hi Rogano, Thanks for your kind words. We will definitely pass your compliments to Soraya who we are sure will be thrilled to hear from you. We truly hope to see you back in the near future. Very best, Premium PR Management More

Buenos Aires, Argentina
Top Contributor
56 reviews 56 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 5, 2012

Spent a long week end with my daughter, the apartment was very comfortable and well located. We didn't know there was no maid service on Sundays, so it was a bad surprise when we came back from a long cycling tour to find out that the apartment hadn's been cleaned up. Besides that, all other services were ok, at a... More

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peflores, Public Relations Manager at Premium Tours & Lodging Lyon, responded to this review

Hi Pedro, Thanks for your review and your comments. We are very glad you had a good experience at our hotel. As for maid service on sundays, we will make sure to better inform the guests from now on. Very best, Premium Tours Lodging PR Management More

Ulcinj, Montenegro
Top Contributor
51 reviews 51 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 18, 2012

The "Premium Tours & Lodging Lyon" is a company that manage some apartments in an apartments building in Santiago. So, you must know, it's not a hotel or an apart-hotel, you'll rent an one bedroom apartment for the days you've payed. The location is amazing, really close to the subway, two supermarkets and to a lot of eating options (McDonald's,... More

Was this review helpful? Yes 1
peflores, Public Relations Manager at Premium Tours & Lodging Lyon, responded to this review

Hi Eric, Thanks for your comments. We take them very seriously. Yes, you are right, we are not a standard hotel. We offer upscale accommodation in one of the best locations in Santiago. We hope to have you back in the near future. Best, Premium Tours Lodging PR Management More

Florence
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2012

I was in Santiago several weeks ago and i found this site through the internet, It was a wonderful experience, the bed is perfect, cable tv, the bathroom clean and nice. the services is a must. The locations is probably the best part, in the middle of everything in Providencia district, for the price I just paid everything was perfect.... More

Was this review helpful? Yes 1
peflores, Public Relations Manager at Premium Tours & Lodging Lyon, responded to this review

Hi Max, Thanks for your kind words. We are very glad you enjoyed your stay with us. We hope to see you back in the near future. Very best, Premium Tours Lodging PR Management More

Recife, PE
Top Contributor
60 reviews 60 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 7, 2012

What a pleasant surprise this flat proved to be! The room is clean and well furnished, equipped kitchen, friendly staff. But the big difference was the location: close to markets, exchange houses, department stores, restaurants and subway (this one is really close!!!). All this at an attractive price. I surely indicate this flat.

Was this review helpful? Yes 1
peflores, Public Relations Manager at Premium Tours & Lodging Lyon, responded to this review

Hi Lilian, Thanks for your comments. We appreciate the time you took to share your experience with the rest of the TripAdvisor users. We hope to see you back in the near future. Very best, Premium Tours Lodging PR Management More

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Additional Information about Premium Tours & Lodging Lyon

Address: Av. 11 de Septiembre 2170 | Providencia, Santiago 7500000, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com and BookingOdigeoWL so you can book your Premium Tours & Lodging Lyon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

46 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Fully furnished modern apartment in the heart of Santiago, just steps away from the Manuel Montt subway station. We also offer premium apartments in the beautiful coastal city of Viña del Mar, just an hour away from Santiago. ... more   less 
Number of rooms
10

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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