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All 173 Santiago hotels

Hilton Garden Inn Santiago Airport

3.5 of 5 Hotel   |   Americo Vespucio Ave 1292, Santiago 9020000 , Chile
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Ranked #29 of 173 Hotels in Santiago
A recent review
3 of 5 stars Reviewed August 3, 2014
Kat C Valdivia, Chile
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434 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Santiago Airport
See the most recent reviews
Valdivia, Chile
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 3, 2014

I stayed here with my family from the US and you would think that a Hilton would be one of the top hotels. However, we were a bit disappointed. The first night we arrived, I just wanted to take a bath. I have lived here for 5 months in a house with no bathtub so I longed to just soak... More

Was this review helpful? Yes 3
Salta
Top Contributor
150 reviews 150 reviews
58 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed July 29, 2014

I stayed at the Hilton Inn Garden Inn prior to a morning flight to Argentina. It is a modern, standard business hotel. Personnel is extremely friendly and effective. Check-in and check-out were swift and no problem. The room is nice and wifi works fine. The restaurant's menu is a bit limited but items served are very good and service impeccable.... More

Was this review helpful? Yes 1
Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

On behalf of the Hilton Garden Inn Santiago Airport Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. . We do hope to welcome you again as a guest at Hilton... More

Munich, Germany
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 20, 2014

We had 2 nights in Santiago, flying in late evening, then staying for a day, and flying out early next morning. We chose the Hilton Garden Inn due to its proximity to the airport and the free shuttle they offer. It turned out to be a perfect choice: - Shuttle from and to the airport without hazzle - Restaurant opened... More

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Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

Thank you very much for choosing Hilton Garden Inn Santiago Airport. We appreciate your time to answer this survey and evaluate our services, for us is very important comments and suggestions. Our goal is to satisfy each individual expectations of our guests. We look forward to welcoming you to our Hilton Garden Inn Santiago Airport. Best Regards Natalia Urbina Executive... More

Cowes, Australia
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 20, 2014

My wife and I arrived in Santiago airport after a very ling delay in Rio at 3am. After a very bad experience with a rogue masquerading as a taxi diver, we arrived at the hotel. The staff could not have been more helpful in getting us in and later listening to our problems (and solving them). Later that morning, when... More

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Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

On behalf of the Hilton Garden Inn Santiago Airport Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. . We do hope to welcome you again as a guest at Hilton... More

1 review
4 of 5 stars Reviewed July 15, 2014

Excellent location for Santiago airport, but don't expect to be able to stroll around the town - it's a 30 min cab ride. All facilities high standard, cooking smells in room occasionally, but not a real issue. Very helpful staff. This hotel is ideal for the business traveller but don't choose for a romantic break.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

Thank you very much for choosing Hilton Garden Inn Santiago Airport. We appreciate your time to answer this survey and evaluate our services, for us is very important comments and suggestions. Our goal is to satisfy each individual expectations of our guests. We look forward to welcoming you to our Hilton Garden Inn Santiago Airport. Best Regards Natalia Urbina Executive... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 14, 2014 via mobile

Although the hotel itself is quite good, the staff here were absolutely shocking. Upon seeing our driver unloading our bags outside the front door, the porter blatantly turned his back on us and walked off. Check-in was fine, but the staff were not at all friendly. This we could have overlooked, but unfortunately it was all downhill from here. Having... More

Was this review helpful? Yes 2
Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

Thank you for choosing Hilton Garden Inn Santiago Airport and thank you for taking your time in giving us your important opinion about your stay. Your comments were brought to the attention and discussed with the entire Team in order to help us to improve every day and to give a much better service and experience to all of our... More

Cusco, Peru
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 14, 2014

The hotel was great and the staff went above and beyond to help you out! It's really close to the hotel and to downtown. It's easy to get around by taxi, shared transfers, or public transport! This hotel is great for a quick layover. It's a safe area and the rooms are very comfortable and the beds are super comfy!

Was this review helpful? Yes
Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

On behalf of the Hilton Garden Inn Santiago Airport Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. . We do hope to welcome you again as a guest at Hilton... More

Toronto, Canada
1 review
5 of 5 stars Reviewed July 9, 2014

This hotel is stunning. By far the nicest business hotel I have stayed in - in South or North America. The staff were really friendly, their English was perfect, and the food quality was supreme. Congratulations on your hotel, the hard work shows.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

On behalf of the Hilton Garden Inn Santiago Airport Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. . We do hope to welcome you again as a guest at Hilton... More

Atlanta, GA
1 review
4 of 5 stars Reviewed July 9, 2014

My flight home from Santiago was cancelled so I had to stay an extra day. Convenient access from the airport and great pool, jacuzzi, sauna are available here if you find yourself in need of last minute accommodations. The internet in rooms is sufficient to sustain VOIP calls in the event you need to work remotely.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Natalia U, Assitant at Hilton Garden Inn Santiago Airport, responded to this review

Thank you for preferring Hilton Garden Inn Santiago Airport. We appreciate your comments and suggestions, since they help us to improve our service and make your stay wonderful experience.We are looking forward to hosting you again soon in our Hotel. Natalia Urbina Executive Assistant More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 4, 2014 via mobile

I stay at the hotel for 2 nights every tree months and the service is always the same, good service, good rooms, an a really relaxing place to stay. The food is good but the service from the staff is awesome. The breakfast could have a bit more of options. I will come back with out a doubt.

Was this review helpful? Yes 2
Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you.Team Members are grateful to take your time to answer this survey and evaluate our services, to us is very important comments and suggestions. Our goal is to satisfy each of the individual expectations of our guests. We look forward to welcoming you soon to our... More

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Additional Information about Hilton Garden Inn Santiago Airport

Address: Americo Vespucio Ave 1292, Santiago 9020000 , Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Santiago Airport 3.5*
Number of rooms: 144
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