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Hilton Garden Inn Santiago Airport

#35 of 180 Hotels in Santiago
Certificate of Excellence
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Americo Vespucio Ave 1292, Santiago 9020000 , Chile
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Hilton Garden Inn Santiago Airport
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Hilton Garden Inn Santiago Airport
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560 Reviews from our TripAdvisor Community

Traveler rating
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    230
    48
    18
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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There are newer reviews for Hilton Garden Inn Santiago Airport
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Vienna
Top Contributor
123 reviews 123 reviews
66 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 15, 2014

15 Minutes distance from the Airport, shuttle service ,location rather "triste",but a nice view to the mountains, our room for us perfect (of course safe,mini bar)enaugh space, restaurant good quality, service in any respect very good, so was the wine selection. For us it was the perfect place for an overnight stay- by the way: they got smokers rooms as... More 

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reggio emilia, Italy
1 review
4 of 5 stars Reviewed May 14, 2014

well located and good service, excellent for business a and for leisure. Easy to access out of chaotic towns. My first time in this hotel was satisfactory and I surely will suggest it to friends. Very convenient for all business person that do not want to waist time to go in and out of town spending time in the traffic.

Review collected in partnership with Hilton Garden Inn

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Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review
Google Translation

La ringraziamo per il tempo che ha dedicato alla compilazione del questionario. I suoi commenti positivi ci danno nuova linfa... More 

Brisbane
Top Contributor
242 reviews 242 reviews
77 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed April 24, 2014

TRANSPORTATION - There is a free shuttle bus service from the Airport to the Hotel which you need to book at the airport (upon arrival) with "TRANSVIP". (Thanks to the earlier posts for the tip). If transportation is required back to the airport from the hotel, simply book at reception 2 hours before needed and their own shuttle bus will... More 

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Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

On behalf of the Hilton Garden Inn Santiago Airport Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. . We do hope to welcome you again as a guest at Hilton... More 

Cuenca, Ecuador
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 18, 2014

The Hilton Garden Inn at the airport in Santiago, Chile, is a great, modern hotel with excellent staff. They have a large breakfast buffet, that includes to-order omelets. The only drawback, if you are going into the city, is that the cab fare is approx. $30.00 one way.

Review collected in partnership with Hilton Garden Inn

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Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

On behalf of the Hilton Garden Inn Santiago Airport thank you for sharing your comments and suggestions with us, they are always very important to us, help us to improve the quality of our services to make your stay pleasant always. Our goal is to satisfy each of the expectations of our guests. We look forward to welcoming you to... More 

IJsselstein, The Netherlands
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2014

Nice hotel, very close to airport just 5 minutes ride. You need to pick up a van transport from Transvip company before and free of charge (no need taxi). hotel very modern, free internet and nice lobby. the room is very clean same the bathroom. very comfortable, nice TV. breakfast with not a lot of choice and if you want... More 

Review collected in partnership with Hilton Garden Inn

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Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

On behalf of the Hilton Garden Inn Santiago Airport thank you for sharing your comments and suggestions with us, they are always very important to us, help us to improve the quality of our services to make your stay pleasant always. Our goal is to satisfy each of the expectations of our guests. We look forward to welcoming you to... More 

Pretoria, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2014

We selected tis hotel to specifcally be close to the airport. It is a bus trip away from town and tourist attractions. This hotel had exellent, clean, spacious, well furnished, comfortable rooms. The wifi worked well. The free shuttle service to and from the airport at any time worked very well. Only complaint was that the breads and pastries at... More 

Review collected in partnership with Hilton Garden Inn

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Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you.Team Members are grateful to take your time to answer this survey and evaluate our services, to us is very important comments and suggestions. Our goal is to satisfy each of the individual expectations of our guests. We look forward to welcoming you soon to our... More 

Elizabethtown, United States
1 review
4 of 5 stars Reviewed April 7, 2014

Excellent staff & good value . Nice amenities w pool, exercise room. Quick shuttle to and from airport and Metro. You can charge your taxi charges to your room which is convenient. Staff is extremely friendly and accommodating. One small issue with the shower head not functioning properly, but no big deal as shower also has hand held shower heads.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

Thank you very much for choosing Hilton Garden Inn Santiago Airport. We appreciate your time to answer this survey and evaluate our services, for us is very important comments and suggestions. Our goal is to satisfy each individual expectations of our guests. We look forward to welcoming you to our Hilton Garden Inn Santiago Airport. Best Regards Natalia Urbina Executive... More 

Bangor, Maine
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 6, 2014

We checked in early in the morning after an overnight flight. They had a room ready for us which was much appreciated! The restaurant had a varied menu. The pool and gym were very nice. The staff was extremely helpful. When we had a problem with a transfer to Valparaiso , they went out of their way to help resolve... More 

Was this review helpful? Yes
Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

On behalf of the Hilton Garden Inn Santiago Airport Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. . We do hope to welcome you again as a guest at Hilton... More 

Bergvik, Gävleborgs Län, Sweden
Top Contributor
67 reviews 67 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 1, 2014

The rooms are very nice, but this is an airport hotel far from downtown. The service in the restaurant sucked when I was there... The area around the hotel is a dirty construction site. But if you need quick access to the airport...

Was this review helpful? Yes 1
Natalia U, Assistant at Hilton Garden Inn Santiago Airport, responded to this review

On behalf of the Hilton Garden Inn Santiago Airport thank you for sharing your comments and suggestions with us, they are always very important to us, help us to improve the quality of our services to make your stay pleasant always. We extend our apologies for our service in our restaurant, we inform our Food and Beverage Department for situations... More 

New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 30, 2014

Nice new hotel, but expensive compared with similar values in town. If your flight is at night, and traffic is not a concern, it's just as easy, and far more pleasant to stay in town. The shuttle service from the hotel is OK, but it's only every 30 minutes, and it's a roundabout way of getting to the hotel. The... More 

Was this review helpful? Yes 1
Natalia U, Assitant at Hilton Garden Inn Santiago Airport, responded to this review

On behalf of the Hilton Garden Inn Santiago Airport thank you for sharing your comments and suggestions with us, they are always very important to us, help us to improve the quality of our services to make your stay pleasant always. We regret and apologize for the Service Desk, hopefully another time we can reverse this situation Our goal is... More 

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