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Hilton Garden Inn Santiago Airport

#34 of 179 Hotels in Santiago
Certificate of Excellence
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Americo Vespucio Ave 1292, Santiago 9020000 , Chile
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Hilton Garden Inn Santiago Airport
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Hilton Garden Inn Santiago Airport
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541 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

My family and I had a wonderful experience at the Hilton Garden inn. The hotel facilities are fantastic and the staff were extremely helpful. Highly recommend it! It was very convenient as we had to catch the flight and the hotel has shutters to and from the airport.

Review collected in partnership with Hilton Garden Inn

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Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Most airport hotels are dreary,but this is wonderful a fantastic fitness centre, worth the visit for the jacuzzi, very large quiet area too with access to a great outdoor area to dry off too and to take in the sun. The rooms were large well appointed and great bathroom, there were 3of us sharing so we needed to ring reception... More 

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New York City, New York
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I landed in Santiago around 8 am, and were able to check-in early so that we could nap before heading out to see Santiago. The hotel is in a somewhat random area, but it's close to the airport, very clean, and the service is good. We arranged for a 4:30 am pickup to take us back to... More 

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Mariela M, Gerente at Hilton Garden Inn Santiago Airport, responded to this review

Dear Melanie, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services; to us are very important comments and suggestions. It is our commitment to give you and all of our guests a service with excellence and we realize... More 

Tumby Bay, Australia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is only 5 minutes from the airport by a free VIP shuttle. It was much cheaper than the hotel located right at the airport. Altho breakfast was not included ( $20 each) there is tea and coffee making facilities in the room . There is also a very innovative Pantry in the foyer. Where you can purchase snacks,... More 

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Mariela M, Gerente at Hilton Garden Inn Santiago Airport, responded to this review
Google Translation

Estimado Sr. Sepulveda, Después de leer sus comentarios en TripAdvisor, quería ante todo darle las gracias por tomar parte de... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

We usually stay a night in Santiago on way back from Brazil to break the trip up. Excellent location close to the airport. Free Shuttle to and from the airport and the local shopping mall during your stay if needed. New hotel, great facilities and outstanding service from the staff. One of the best places we have stayed in Santiago.

Review collected in partnership with Hilton Garden Inn

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Mariela M, Gerente at Hilton Garden Inn Santiago Airport, responded to this review

Dear Dave, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services, to us is very important comments and suggestions. We are pleased to know that you have enjoyed your stay at Hilton Garden Inn Santiago Airport and we... More 

los angeles, california
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Doesn't feel like an airport hotel. We got there late and they gave my husband and I each chocolates and free water. Nice buffet breakfast too. Price was very reasonable and again didn't feel like an airport hotel, they take pride in their customer service and facility.

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Mariela M, Gerente at Hilton Garden Inn Santiago Airport, responded to this review

Dear Diana, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services; to us are very important comments and suggestions. It is our commitment to give you and all of our guests a service with excellence and we realize... More 

Hanover, New Hampshire, United States
Senior Reviewer
6 reviews 6 reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was a great hotel with wonderful service, but I cannot give it 4 or 5 stars because of how incredibly difficult it is to get there. My dad and I got very lost getting there AND leaving the next morning for our flight out of Santiago. The freeways are VERY confusing around the hotel, and if you miss your... More 

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Mariela M, Gerente at Hilton Garden Inn Santiago Airport, responded to this review

Dear Laura H, Thank you for choosing Hilton Garden Inn Santiago Airport and thank you for the information provided regarding your stay. As per your comments, we are truly sorry for any inconvenience that this might have caused you, and we will do our best to keep our Hilton Garden Inn Promise to make your next stay with us the... More 

Chicago
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this Hilton for four days! I recommend it very highly. It is one of the Hilton's I have stayed at with the best customer service personnel. Everyone in this hotel seems to want to help with your needs and requirements. Front desk personnel (Hernan) are attentive and efficient. The restaurant staff for the morning breakfast buffet are... More 

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Mariela M, Gerente at Hilton Garden Inn Santiago Airport, responded to this review

Dear Mr. Steve, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you.Team Members are grateful to take your time to answer this survey and evaluate our services, to us is very important comments and suggestions. Our goal is to satisfy each of the individual expectations of our guests. We look forward to welcoming you... More 

Philadelphia
Top Contributor
50 reviews 50 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 28, 2015

We chose this location for point redemption. The rooms are very clean, large, and quite. We would have rated the hotel a five circle, but the restaurant had draw backs. This is a business type hotel so we weren't expecting world class meals. The food is merely average and the prices are as expected elevated. They have an outdoor space... More 

Was this review helpful? Yes 1
Mariela M, Gerente at Hilton Garden Inn Santiago Airport, responded to this review

Dear, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services, to us is very important comments and suggestions. We are pleased to know that you have enjoyed your stay at Hilton Garden Inn Santiago Airport and we look... More 

Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed March 25, 2015

After a long flight I had a fast bus to the hotel, where everthing was arranged. Check in was quick and the room was feeling like home. I am very content about my treatment there. The people really give me the feeling welcome and home. Available when I need them. It was also nice to speak in Dutch for a... More 

Was this review helpful? Yes
Mariela M, Gerente at Hilton Garden Inn Santiago Airport, responded to this review

Dear, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services; to us are very important comments and suggestions. It is our commitment to give you and all of our guests a service with excellence and we realize that... More 

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