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All 170 Santiago hotels

Chileapart.com

3.0 of 5 Apartment Hotel   |   Merced 562, Of. 620-A, Santiago, Chile (Santa Lucia)
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Ranked #27 of 170 hotels in Santiago
A recent review
5 of 5 stars Reviewed July 12, 2014
Rod R San Diego, California
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  • Reviews (191)
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191 people have reviewed this hotel

Traveler rating
    98
    66
    15
    8
    4
See reviews for
43
77
10
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
San Diego, California
1 review
5 of 5 stars Reviewed July 12, 2014

My daughter and I stayed here several nights, several times in June/July 2014. Herman and Luis spoke great English which helped us out a lot. They were extremely nice, very helpful and accommodating. I am highly recommending this place not only because of that, but the place is very clean, has beautiful views and is right downtown central Santiago (business)... More

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Iowa City, Iowa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2014

This is a nice apartment and not a hotel room, so you get more for your money. It is a really nice apartment and very clean. It is excellently located in Downtown Santiago. The personnel are very nice and very helpful.

Was this review helpful? Yes
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends from Iowa, We are very glad with your comments and your preference. Please do not hesitate of telling your friends and family about our service and location. Have a wonderful week Herman Quezada Manager More

New York City, New York
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 15, 2014

I like the convenience of the location. It is near train and have super market right down stairs. But the staff there are not very nice. The young girl is very rude. I stayed there for 2 weeks and asked for a late check out and she said NO and NO and NO.. I mean there are polite ways to... More

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Chileapart, Gerente at Chileapart.com, responded to this review

We read this comment more than three times and we are trying to understand the motivations of the passenger. Objectively, we can stablish many things about this case: - The customer booked a Standard Apartment, we made a free upgrade for her to a Superior apartment (rack rate USD90). She paid USD60. - She stayed for two wweks, so it... More

Valencia, Venezuela
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2014

It's not an hotel but an apart-hotel (like the name says: "ChileApart"), but even so their crew tries its best while you stay: There's a daily cleaning room service (including towel and sheet change) , free Wi-Fi, reccomendations of taxi contacts and even reccomendations of some tours services arround. If you need more assistance, you can contact them with a... More

Was this review helpful? Yes 1
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends from Venezuela Many thanks for your nice comments. It is a very good synthesis of our services. Do not hesitate whit recomendations with family and friends. Have a very nice weekend Herman Quezada Manager More

Barry
Top Contributor
65 reviews 65 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 29, 2014

This is an apartment, not a hotel, which has its advantages and disadvantages. To start with the advantages: You live among other Chileans, so don’t feel so much as a tourist. There is a large supermarket directly beside the entrance, and the meat, fish and vegetable market halls are in walking distance. As the kitchen is well appointed, you can... More

Was this review helpful? Yes 1
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends Many thanks for choosing us for your stay. We really appreciated your comments and we can tell: - About the reception, yes the reception office is inside an apartment like others, but you should not feel the difference since the service is the same like if it were located in another place. Our low cost model needs to... More

Fortaleza, CE
Senior Contributor
25 reviews 25 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 26, 2014

Located in a residential apartment complex of four towers. It´s four blocks away from Plaza de Armas, one from Cerro Santa Lucia, Lastarria neighborhood and Bellas Artes´s metro station and just above a nice grocery store (Lider Express), the Chileapart it´s a amazing option, with nice prices, for one people to a group of four. A fully equipped apartment, new... More

Was this review helpful? Yes 2
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends from Fortaleza, Many thanks for your nice and precise comments ! We hope to have the opportunity to receive you in the near future. Please do not hesitate when reccomending us to friends and family. Have a nice weekend, Herman Quezada More

Vina del Mar, Chile
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 26, 2014

We had a great stay here for a weekend away in Santiago. The apartment was clean and the location was fantastic! There were just a couple of logistical problems: We had to wait quite a while (20 min+) in the lobby of the building because supposedly the Chileapart.com staff person was going to come and get us; however, in the... More

Was this review helpful? Yes 1
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends, Many thanks for your preference and your comments. About the time for cleaning, yes the ladies work start at 09.00. I think every hotel has similar times... Have a very nice weeked Herman Quezada Manager More

Espoo, Finland
Top Contributor
69 reviews 69 reviews
34 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed March 21, 2014 via mobile

We stayed here as a part of our RTW. Second morning there we were woken up 10:00-12:00 with 4 very persistent phone calls from the reception first two around 10:00-10:30 telling us to open the door for personnel who wanted to check out the AC. Then again around 12:00 asking if we wanted cleaning. Problem is we had just flown... More

Was this review helpful? Yes 2
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends from Seoul, Thanks for your preference and comments. About the bug beds, this has been the first time one costumer reported something like this. Our maintenance and cleaning policy includes deep fumigation every 3 months for every apartment or common area. This kills every bacteria, bug or mice. Our Quality seal certification requires this procedure to be made... More

Los Angeles
Top Contributor
140 reviews 140 reviews
40 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed March 9, 2014

The property is located in fairly accessible area of Santiago, although on a main through- fare that can be a hassle to access by car when traffic builds up. The neighborhood isn’t exactly Beverly Hills, but a good slice of the city in your lap.The staff is very friendly, particularly Luis, but some employees can become rigid when it comes... More

Was this review helpful? Yes 1
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends from Los Angeles, Many thanks for your comments. Please note we are offering a very low-rated service for a basic, simple, superb located and very clean apartment. We are not a 5-star hotel. For reaching a low rate service, we need to keep low cost in some services (no restaurants inside the hotel, no luxury stores, no room... More

Huntington, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2014

Best Value and an excellent Apartment in the heart of Santiago. It has a bedroom, separate from the living room and kitchen, just a HOME. Next door is a supermarket, walking distance to the Plaza, Cathedral, elegant building. It is very clean, the staff are accommodating and fast. I want to stay there for a month next time, they have... More

Was this review helpful? Yes
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends from Indiana, Many thanks for you nice comments... ! Hope to see you in your next visit to Santiago. Have a nice weekend Herman Quezada Manager More

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Additional Information about Chileapart.com

Address: Merced 562, Of. 620-A, Santiago, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago > Santa Lucia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chileapart.com 3*
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144 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Best Value Hotel in Santiago #19 Romantic Hotel in Santiago #22 Family Hotel in Santiago #38 Business Hotel in Santiago
Hotel Class
Number of rooms
40

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Chileapart.com and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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