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Chileapart.com

3.0 of 5 Merced 562, 819-A, Santiago, Chile
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232 reviews from our community

Traveler rating
    114
    87
    17
    9
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo, New York
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

It was the perfect place to stay at Santiago. It is a few minutes walk to Plaza de Armas and Santa Lucia Hill. Small apartment with a full kitchen, clean bathroom, decent size bedroom and living room. The bonus truly was the grocery store right outside the apartment complex. We arrived at 9am and since the apartment was available they... More 

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Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived after overnight flight - didn't have my reservation despite confirmation number - said they would find apartment for me - waited almost two hors - give me code but dont explain how to activate disappearing number pad. Go back to office several times at which point am told I will have to make new reservation - decided to leave.... More 

Was this review helpful? Yes 1
Chileapart, Gerente at Chileapart.com, responded to this review

Good afternoon About this clearly no-good comment we can establish: - The passenger was unable to learn to use the electronic door-lock (99,9% of people use it in a correct way for the first time). It seems this frustrated him. - We had the reservation for him and the aparment was assigned, he did not wait for two hours !... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Comfortable apartment in a great location. Easy walking to interesting parts of the city. A little noisy at night but not really a problem. Special mention of Marco Ruiz who drove us to and from the airport and on a winery tour. Recommend a day with Marco at the wheel. Clean. Good bathroom and a neat little kitchenette where we... More 

Was this review helpful? Yes 1
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends from Australia Many thanks for your choice and your good comments. Please do not hesitate when telling your friends and family about us. Have a wonderful weekend, Herman Quezada Manager More 

Surrey, UK
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good value for money and good standard. Stayed here on three separate occasions during October while passing through Santiago to other destinations. No breakfast but since we booked a taxi for 05.30 in the morning was too early anyway. Very central, clean, with small kitchen and nice and warm. Staff are very friendly and if arriving after 9.00pm the keys... More 

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Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends of UK Many thanks for your choice and such a good comment. About the noise, our apartments in B, C or A tower toward South are not-noisy at all. Have a great weekend Herman Quezada Manager More 

Marilia, SP
Contributor
19 reviews 19 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 10, 2014

Last year we went to Chile but stayed most of the time at a friend`s apartment. Then, one day he needed the place and we had to find a place to spend one night... We found Chile Apart and after all we were so glad we had to move out of the apartment! The apart is situated in a complex,... More 

Was this review helpful? Yes 2
Chileapart, Gerente at Chileapart.com, responded to this review
Google Translation

Buenas noches amigos de Sao Paulo, Muchas gracias por su preferencia y por sus buenos comentarios. Nos complaceria poder recibirlos... More 

Gove, Australia
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 5, 2014

We stayed here for 2 nights only - the apartment was clean, nicely furnished and fitted out for independent living. In hindsight, I think it would be fabulous for the domestic tourist or someone staying longer term. As an international visitor, immediately post flight, this didn't really suit us - a little hard to find your way to reception and... More 

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Chileapart, Gerente at Chileapart.com, responded to this review

Good evening friends from Australia, It is very important to us to receive such a good comment coming from an advanced Tripadvisor user like you. We would very glad if you could recommend our place with friends and family. Have a very nice week, Herman Quezada Manager More 

Surfers Paradise, Australia
Top Contributor
65 reviews 65 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 26, 2014

We really enjoyed our two night stay. We came off a very long flight from Australia and were picked up by Marco from Mars Tours who was waiting at the gate for us, $50 USD well spent. He took us straight to reception, which made the whole check in process easy. What we liked most about the apartment was having... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Chileapart, Gerente at Chileapart.com, responded to this review
Google Translation

Buenas tardes amigos de Australia, Es muy reconfortante para nosotros recibir tan buenos comentarios de parte de un Critico Experto... More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

My daughter and I stayed here several nights, several times in June/July 2014. Herman and Luis spoke great English which helped us out a lot. They were extremely nice, very helpful and accommodating. I am highly recommending this place not only because of that, but the place is very clean, has beautiful views and is right downtown central Santiago (business)... More 

Was this review helpful? Yes 1
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends... Thanks a lot for your nice comments. It is always a pleasure to hear from our passengers they were satisfied with our service. Have a very nice week, we look forward to see you both again Herman Quezada Manager More 

Iowa City, Iowa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2014

This is a nice apartment and not a hotel room, so you get more for your money. It is a really nice apartment and very clean. It is excellently located in Downtown Santiago. The personnel are very nice and very helpful.

Was this review helpful? Yes
Chileapart, Gerente at Chileapart.com, responded to this review

Hello friends from Iowa, We are very glad with your comments and your preference. Please do not hesitate of telling your friends and family about our service and location. Have a wonderful week Herman Quezada Manager More 

New York City, New York
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 15, 2014

I like the convenience of the location. It is near train and have super market right down stairs. But the staff there are not very nice. The young girl is very rude. I stayed there for 2 weeks and asked for a late check out and she said NO and NO and NO.. I mean there are polite ways to... More 

Was this review helpful? Yes 1
Chileapart, Gerente at Chileapart.com, responded to this review

We read this comment more than three times and we are trying to understand the motivations of the passenger. Objectively, we can stablish many things about this case: - The customer booked a Standard Apartment, we made a free upgrade for her to a Superior apartment (rack rate USD90). She paid USD60. - She stayed for two wweks, so it... More 

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Additional Information about Chileapart.com

Address: Merced 562, 819-A, Santiago, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chileapart.com 3*
Number of rooms: 40
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Hotel Style:
#7 Best Value Hotel in Santiago
#23 Romantic Hotel in Santiago
#31 Family Hotel in Santiago

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