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Hotel Puerta Del Sur

Certificate of Excellence
Av. Los Lingues 950, Valdivia, Chile
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Hotel Puerta Del Sur
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92 Reviews from our TripAdvisor Community

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Traveler rating
    32
    39
    12
    3
    6
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29
37
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (26)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (48)
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Marlow, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 12, 2015

from the empty cavernous reception area with lift music on a loop,to the patterned carpets with non matching eighties patterned upholstery this place did not send out good vibes as we booked in. The experiance got worse when we went for a reviving drink in the bar which is on the first floor open to reception below and long and... More 

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Berlin, Germany
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 27, 2015

The hotel is rather nice - quiet, beautiful location on the island, about 25 minutes walk to the center; very comfortable beds; clean; good breakfast buffet; nice pool. However, all relaxation effects were null and void by the unpleasant experience at check-out - first, they quoted me DOUBLE the rate which had been agreed, then they lowered this amount twice,... More 

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Concepcion, Chile
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 24, 2014

Spent a weekend and it was very nice. It is a beautiful hotel with great and relaxing views. It is at a walkable distance from the center but since Valdivia is a rainy city maybe a car would be a good option. The staff were very prompt and friendly and the breakfast was quite complete. The room was very spacious... More 

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Snape, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 12, 2014

This is the second time I have stayed there, good location with a short walk into town centre Both times the hotel has been only been less than half full, Staff very helpful but restaurant has only had limited menu available because of low occupancy

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Blacksburg, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 15, 2014

This beautiful hotel is almost perfectly placed. It is quiet and secluded, and the rooms are lovely. The view from our room was spectacular, and the gardens below the restaurant at breakfast were charming. The hotel was nearly empty, which was surprising. The bed was comfortable. There were lots of birds to watch.

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Ross Ca.
Level Contributor
94 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed January 6, 2013 via mobile

My wife and I booked a one room stay through bookings.com at this hotel for $164.00. When we arrived we were surprised at how EMPTY this hotel seemed to be. The staff were nice. The rooms were very comfortable with really nice large beds. We talked about how this seemed to be a very nice hotel and we felt sorry... More 

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Corvallis, Oregon
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 11, 2012

I was actually surprised by the beautiful setting and views from this hotel. This hotel had been arranged for a work meeting, so I did not have the high expectations of a 5 star hotel (as other reviewers did). With low expectations, I thought this hotel was quite nice and suitable for a week long workshop. The surroundings and view... More 

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Willemstad, Curacao
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 31, 2011

We stayed for two nights, but will never return to this hotel. Nothing worked as it should. To open or close the sliding doors of your cupboard, you have to be Superman. With the safebox you had to struggle 10 minutes to close it. No climate control in the room. The wireless internet drops out every so often.No sign for... More 

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Zuid Holland
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 24, 2011

Beautiful surroundings, hotel looks grand from the outside. Once inside you'll notice it old fashioned looks. It is in desperate need of remodeling and refurbishing. No non smoking rooms. Restaurant and bar are not open when they are supposed to. Internet didn't work. Staff very friendly. Definitely not a 5 star hotel.

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Sioux Falls, South Dakota
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 13, 2011

We stayed @ Hotel Puerta Del Sur just at the beginning of the summer rush. Hotel is at least 3 stars and its easy to see she was once more grand, but could use basic upgrades in grounds keeping, new carpet & paint to return to prior level. Staff was very helpful, good buffet breakfast included in our price of... More 

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