I was actually surprised by the beautiful setting and views from this hotel. This hotel had been arranged for a work meeting, so I did not have the high expectations of a 5 star hotel (as other reviewers did). With low expectations, I thought this hotel was quite nice and suitable for a week long workshop. The surroundings and view... More

We stayed for two nights, but will never return to this hotel. Nothing worked as it should. To open or close the sliding doors of your cupboard, you have to be Superman. With the safebox you had to struggle 10 minutes to close it. No climate control in the room. The wireless internet drops out every so often.No sign for... More

Beautiful surroundings, hotel looks grand from the outside. Once inside you'll notice it old fashioned looks. It is in desperate need of remodeling and refurbishing. No non smoking rooms. Restaurant and bar are not open when they are supposed to. Internet didn't work. Staff very friendly. Definitely not a 5 star hotel.

We stayed @ Hotel Puerta Del Sur just at the beginning of the summer rush. Hotel is at least 3 stars and its easy to see she was once more grand, but could use basic upgrades in grounds keeping, new carpet & paint to return to prior level. Staff was very helpful, good buffet breakfast included in our price of... More

This is my third visit to Valdivia and the second to this hotel which is located near downtown but at the same time surrounded by nature, which is the truly essence of Valdivia. For my surprise the rooms were redecorated some months ago, like new. Something that we really enjoyed is that when it was raining we could use the... More

We were told it was a 5 star hotel. So when we arrived it looked good from the outside. The reception is nice but a little run down and its not 5 star caliber. Once in our room we discovered various problems. 1st. we could not make an international call. Instrucions on the phone said we could direct dial ,... More