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All 32 Puerto Varas hotels

Hotel y Cabanas Terrazas Del Lago

3.0 of 5 Hotel   |   Vicente Perez Rosales 1571, Puerto Varas -, Chile
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Ranked #11 of 32 hotels in Puerto Varas
A recent review
5 of 5 stars Reviewed July 22, 2013
DCaesar100 Winter Garden, Florida
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96 people have reviewed this hotel

Traveler rating
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    11
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    2
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25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Rockville, Maryland
1 review
1 of 5 stars Reviewed January 19, 2014

Before making a reservation on the villas at Terrazas del Lago. We stayed there for 3 days, 2 nights on December 2013. The villas did not seemed to be maintained at all. We found burned light bulbs, broken chairs, dusty furniture and dirty kitchen utensils. We brought up the condition to hotel management and were not offered any services or... More

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Winter Garden, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2013

Very good place, breakfast included, free bike, near down town but not in down town. They offer free but slow internet. Like sun eggs are extra charge. They have had bad electric power but I believe it was an eventual day.

Was this review helpful? Yes 1
Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you very much for your comment. We will work in the areas for improvement. More

SMA,
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 9, 2013

My husband and I had a lakeside suite here, and both the view and the room, itself, were fantastic! I was not expecting an "apartment" but that is really what it was. We had more than enough space to host a cocktail party for my whole travel-group of six! The room finishings (ie windows, heaters, etc) were top quality -... More

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Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you very much for your comments. We will see how to improve. More

buenos aires
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 18, 2013

A nice destination to stay 2-3 days, the adequate hotel has a beautiful view and good location if you are travelling by car, the service is quite good, the surrounding places to visit nice and interesting

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Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you very much for your comments. More

Glasgow, United Kingdom
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 22, 2013

We only stayed one night in this hotel as part of our Tour around Chile,Argentina and Brazil. Overall experience was good. Fantastic view from our bedroom window over the lake,room spacious and bed comfortable. Bathroom small but clean. A 10 minute walk from the main shopping area with a few good quality shops there. Entrance back into holel opposite the... More

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Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you very much for your comments!! More

Seattle, Washington
Top Contributor
81 reviews 81 reviews
20 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed March 16, 2013

The tour operator who served as our guide for a trip to Patagonia insisted that we book this hotel because of “its central location”. We had significant reservations, and these were fully confirmed. The hotel is a huge place catering to large groups of tourists who arrive and depart in buses. The rooms, especially the bathrooms lack basic cleanliness. Service... More

Was this review helpful? Yes 2
Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you for your comments. We will select a better way our staff. More

uk
Top Contributor
61 reviews 61 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 25, 2013

Rustic charm because there is plenty of light air, wood, glass and slate floors as you enter the hotel. They have some nice sketches decorating the wall which depict local houses of note. The house nearest the hotel is a very up-market tourist shop with lovely stuff. The hotel staff are friendly efficient and spoke good English. Check-out was equally... More

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Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you for your comments. More

Baltimore, Maryland
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 7, 2013

This hotel has a couple locations (Terrazas del Lago and Terrazas Express). We booked via email but had a miscommunication about which we were staying in and showed up to the wrong hotel, which was closed. Once we sorted out where we needed to be, the hotel was fine. The wifi was strong and the rooms were clean. We were... More

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 12, 2012

This is a large hotel on the lake and is a very good standard. The rooms are very large and overlook the lake. It is about 10 mins walk from the village centre. There is an exit and entry on the lower floor which prevents a climb. The hotel staff were efficient, but have an early check out and late... More

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Newcastle, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 8, 2012

Friends and I stayed here for 2 nights as part of a tour of South America. The rooms are clean, comfortable, basic--just what we needed as part of our busy tour. The benefits of this hotel lie outside its' rooms. The staff were friendly and helpful; meals were good--restaurant featured yummy Chilean seafood or chicken stews among other items; the... More

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Additional Information about Hotel y Cabanas Terrazas Del Lago

Address: Vicente Perez Rosales 1571, Puerto Varas -, Chile
Location: Chile > Los Lagos Region > Puerto Varas
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #11 of 32 hotels in Puerto Varas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel y Cabanas Terrazas Del Lago 3*
Official Description (provided by the hotel):
Our prime location gives you the option of being within walking distance of the city center, yet disconnected from it due to tranquility that inspires the natural environment in which we live. Our cozy rooms and cottages, built in Patagonian style, lined by larch and volcanic rock, and the ability to perform a variety of outdoor activities, constitute the ideal scenario for a family getaway. In turn, visitors can indulge in our park of 25,000 square meters with trees, ferns and vegetation typical, representative animals besides knowing the South as ibis, peacocks, goats, llamas. ... more   less 
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