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Hotel y Cabanas Terrazas Del Lago

Vicente Perez Rosales 1571, Puerto Varas -, Chile
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Hotel y Cabanas Terrazas Del Lago
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141 Reviews from our TripAdvisor Community

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Santa Clara, California, USA
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 22, 2015

We were given top floor, lake facing room with a marvelous view. What good fortune! The room was clean and well serviced. The hotel is nearby the town centre, but away from congested areas There are satisfactory amenities and good parking. The cabana area behind the hotel has a play are for children. Staff are helpful but speak little English.... More 

Helpful?
Thank wymanvic
Houston
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed September 25, 2014

We wanted to visit the lakes district and this hotel was an adequate stopover for doing so. We had two nights here and then a night in Peulla and then back here for one more. The welcome drinks we're were nice and the staff helpful. The rooms are ok and the location good for exploring town. Breakfast and bar good.

Helpful?
Thank JoneHouston
Rockville, Maryland
1 review
1 of 5 stars Reviewed January 19, 2014

Before making a reservation on the villas at Terrazas del Lago. We stayed there for 3 days, 2 nights on December 2013. The villas did not seemed to be maintained at all. We found burned light bulbs, broken chairs, dusty furniture and dirty kitchen utensils. We brought up the condition to hotel management and were not offered any services or... More 

Helpful?
Thank Gaby C
Winter Garden, Florida
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 21, 2013 via mobile

Very good place, breakfast included, free bike, near down town but not in down town. They offer free but slow internet. Like sun eggs are extra charge. They have had bad electric power but I believe it was an eventual day.

Helpful?
1 Thank DCaesar100
Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you very much for your comment. We will work in the areas for improvement. More 

SMA,
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 9, 2013

My husband and I had a lakeside suite here, and both the view and the room, itself, were fantastic! I was not expecting an "apartment" but that is really what it was. We had more than enough space to host a cocktail party for my whole travel-group of six! The room finishings (ie windows, heaters, etc) were top quality -... More 

Helpful?
Thank kakesim
Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you very much for your comments. We will see how to improve. More 

buenos aires
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 18, 2013

A nice destination to stay 2-3 days, the adequate hotel has a beautiful view and good location if you are travelling by car, the service is quite good, the surrounding places to visit nice and interesting

Helpful?
Thank gloria i
Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you very much for your comments. More 

Glasgow, United Kingdom
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed March 22, 2013

We only stayed one night in this hotel as part of our Tour around Chile,Argentina and Brazil. Overall experience was good. Fantastic view from our bedroom window over the lake,room spacious and bed comfortable. Bathroom small but clean. A 10 minute walk from the main shopping area with a few good quality shops there. Entrance back into holel opposite the... More 

Helpful?
Thank Janet M
Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you very much for your comments!! More 

Seattle, Washington
Level Contributor
174 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
2 of 5 stars Reviewed March 16, 2013

The tour operator who served as our guide for a trip to Patagonia insisted that we book this hotel because of “its central location”. We had significant reservations, and these were fully confirmed. The hotel is a huge place catering to large groups of tourists who arrive and depart in buses. The rooms, especially the bathrooms lack basic cleanliness. Service... More 

Helpful?
2 Thank Semperviator
Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you for your comments. We will select a better way our staff. More 

uk
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed February 25, 2013

Rustic charm because there is plenty of light air, wood, glass and slate floors as you enter the hotel. They have some nice sketches decorating the wall which depict local houses of note. The house nearest the hotel is a very up-market tourist shop with lovely stuff. The hotel staff are friendly efficient and spoke good English. Check-out was equally... More 

Helpful?
Thank UKTurkeyTrotter
Terrazas_del_Lago, Manager at Hotel y Cabanas Terrazas Del Lago, responded to this review

Thank you for your comments. More 

Baltimore, Maryland
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 7, 2013

This hotel has a couple locations (Terrazas del Lago and Terrazas Express). We booked via email but had a miscommunication about which we were staying in and showed up to the wrong hotel, which was closed. Once we sorted out where we needed to be, the hotel was fine. The wifi was strong and the rooms were clean. We were... More 

Helpful?
Thank annirvine
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