We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 32 Puerto Varas hotels

Hotel Cumbres Puerto Varas

4.0 of 5 Hotel   |   Av. Imperial 0561, Puerto Varas, Chile
Hotel website
Hotel amenities
Save Saved
You added Hotel Cumbres Puerto Varas to your Saves list
Hotel Cumbres Puerto Varas
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
95%
Ranked #1 of 32 hotels in Puerto Varas
A recent review
5 of 5 stars reviewed 1 week ago
Ian T Adelaide, Australia
Write a Review

432 people have reviewed this hotel

Traveler rating
    341
    71
    13
    6
    1
See reviews for
109
212
13
27
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I spent one night at Hotel Cumbres as we travelled south along the Pan American Highway. The hotel was exceptional with a spectacular view over Lago Lianquihue towards Volcan Osorno. On check-in we received a complimentary room upgrade which was a welcome surprise - truly excellent room. The helpful concierge directed us on a beautiful drive around... More

Was this review helpful? Yes
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Ian T, We are very pleased to read your review, thank you very much! It’s great to hear you enjoyed your stay, our fireplace in the lobby is a great feature and a great setting to relax and enjoy the warmth of the hotel! We hope you visit Puerto Varas again in the near future. Kind regards, Santiago Baylis... More

Caversham
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

This hotel has many pluses - rooms are spacious, staff are very charming and helpful, and it's a 10/10 for the view of the lake and 2 volcanoes( pray for a clear day! ). The only reason this hotel loses a star is that the WiFi is terrible. The signal is constantly dropping and you have to enter the name... More

Was this review helpful? Yes
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear PStCavers, We are very glad to mention we have recently upgraded our WiFi system and the problems you encountered during your stay have been solved! We appreciate all our guests’ feedback and I thank you personally for your comments. Kind regards, Santiago Baylis Hotel Manager More

Quito, Ecuador
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel that goes along with the type of city that Puerto Varas is. I think in Puerto Varas you need a hotel that goes along with the "city mood". The loby has nice cozy couches and nice tables facing the lake that makes it worth to have a good chilean glass of wine or a... More

Was this review helpful? Yes
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear PPBOLO, We appreciate your feedback and we are glad that you enjoyed your stay in Puerto Varas! Kind regards, Santiago Baylis Hotel Manager More

Haverfordwest, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We spent four days at this super hotel. Location was excellent with wonderful views over the lake towards Volcan Orsono, and the harbour of Puerto Varas. Just a few minutes walk along a path into the town of Puerto Varas - shops and restaurants etc. the hotel is well managed and the staff are very friendly and helpful. Room large... More

Was this review helpful? Yes
SBaylis, Manager at Hotel Cumbres Puerto Varas, responded to this review

Dear Richard K, Thank you for sharing your experience! It’s pleasing to know you enjoyed your stay and that you were able to enjoy the hotel and Puerto Varas in general. We have live music in the lobby Thursday to Saturday and this blends in with the warmth of the hotel very nicely. Kind regards, Santiago Baylis Hotel Manager More

Lake Bluff, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We spent 4 nights at this hotel and loved it! It is a beautiful setting and a wonderful hotel. The location could not be nicer--perched high on a hill, overlooking the lake, it is just delighful. The staff are wonderful---so helpful and accommodating! The lobby is beautiful and so welcoming. The rooms are large and comfortable with huge windows looking... More

Was this review helpful? Yes
SBaylis, Manager at Hotel Cumbres Puerto Varas, responded to this review

Dear marys1234, Great to read you review! Thank you very much. We are glad you enjoyed your four night stay with us and hope you visit Puerto Varas again in the future. Kind regards, Santiago Baylis Hotel Manager More

San Francisco, California
Top Contributor
243 reviews 243 reviews
96 hotel reviews
236 helpful votes 236 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We very much enjoyed our stay at this beautiful hotel, which has a very helpful staff and excellent rooms. The location could not be better, within easy walking distance (5 minutes) of the main street of Puerto Varas, and with a hillside perch overlooking the huge lake and distant volcanoes. If the weather permits, you will have a fantastic view!... More

Was this review helpful? Yes
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Rick049, Your comments motivate us to keep pushing our service standards further every day, thank you for your kind words. Kind regards, Santiago Baylis Hotel Manager More

Brisbane
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel as it was recommended on Trip advisor. Upon arrival even though the account is all paid they run off your credit card. Now a couple of days later after paying our account in cash I find they have out through a large amount on my credit card. I guess now I am going to have to... More

Was this review helpful? Yes
SBaylis, Manager at Hotel Cumbres Puerto Varas, responded to this review

Dear Brisbanet, First of all, my sincere apologies for the problems encountered during your recent stay. Thank you very much for your feedback, we appreciate your time, as it gives us the opportunity to keep growing. Regarding your credit card settlement, please contact me directly if there is any problem, my email is sbaylis@hotelescumbres.cl. Possibly the guarantee retained upon arrival... More

London, England
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 2 nights in February 2014 & found it excellent in every way. We arrived late one evening very tired after the 14 hour Cruce Andino crossing & the comfort and friendliness of the Cumbres was just what we needed. Nothing was too much trouble for them. We had a corner Luxury room on the... More

Was this review helpful? Yes
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Worldreamer, We are very pleased to read your review, thank you very much! It’s great to hear you enjoyed your stay and that we were able to meet your expectations. We hope you visit Puerto Varas again in the near future. Kind regards, Santiago Baylis Hotel Manager More

Calama, Chile
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel was very comfortable and worth the price. Views of the volcano and lake were outstanding. Breakfast was included and very diverse. Carpeting needs to be cleaned but overall the hotel was well maintained and clean. Service for meals other than breakfast was not stellar. Only a 5 minute walk to downtown.

Was this review helpful? Yes
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Hill S, Thank you very much for your recent review! We appreciate your time and will consider each comment as it will allow us to keep growing and become better each day. Kind regards, Santiago Baylis Hotel Manager More

East Falkland, Falkland Islands
Top Contributor
78 reviews 78 reviews
52 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed March 5, 2014

In our lakes and parks tour we changed hotels 7 times, some cheaper then this some more expensive but this was our favourite. Our room overlooked the lake, it was clean tidy and more than adequate. We found on the whole service in Chile to be slow, mediocre and very inattentive but not in this hotel. Front desk staff were... More

Was this review helpful? Yes 1

Been to Hotel Cumbres Puerto Varas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cumbres Puerto Varas

Address: Av. Imperial 0561, Puerto Varas, Chile
Phone Number:
Location: Chile > Los Lagos Region > Puerto Varas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 32 hotels in Puerto Varas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cumbres Puerto Varas 4*
Official Description (provided by the hotel):
We are a concept hotel aiming to blend the highest level of service in the region with the warmth and comfort of home, nestled in the natural beauty of Puerto Varas, in the heart of southern Chile.We invite you to be moved by the amazing views from our world class rooms, while you experience our unique style of service, designed to complement the awe-inspiring surroundings. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Tingo, Otel, Venere and HotelsClick so you can book your Hotel Cumbres Puerto Varas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Cumbres Puerto Varas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.