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Hotel Cumbres Puerto Varas

Travelers' Choice award winner
Hotel website
Av. Imperial 0561, Puerto Varas, Chile
Best prices for: 1 room 1 guest
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Hotel Cumbres Puerto Varas
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Hotel Cumbres Puerto Varas
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726 reviews from our community

Traveler rating
    556
    134
    22
    10
    4
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171
362
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Top Contributor
68 reviews 68 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Although we had a large suite we felt that the hotel was just ok. Ambiance was quite dated and stark, not real homey. Service was just ok. Food was good and relatively inexpensive. Breakfast just ok, eggs were cold and they had some troubles with the toasters. Not the Four Seasons for sure but pretty decent. Bed was large and... More 

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Consuelofs, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear guest, Our rooms and facilities have been decorated recalling the warmth and coziness of a mountain shelter and we are sorry it wasn't of your complete liking. Regarding your comment about the breakfast they have been transmitted to our Chef, Without a doubt your comments are very important to us and we thank you fort taking the time to... More 

Buenos Aires, Argentina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Rooms with big beds and confortable sofas with a great view to the lake and Ozorno Volcano. The hotel has a very nice winter garden and bar. Both sauna and the pool are a very relaxing places. All the staff is very friendly and professional.

Was this review helpful? Yes 1
Consuelofs, Gerente at Hotel Cumbres Puerto Varas, responded to this review

We are plased to be helpful and make your stay as memorable and wonderful as it is possible. We would love for you to come back anytime you want! It has been a pleasure to have you in our hotel. More 

dallas
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel with an outstanding view. This is the hotel to stay at when you are visiting the area. I highly recommend it! Service is great, it has a nice little bar and restaurant with an amazing view.

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear LonghornMikeDallas, Thank you for sharing your experience! It’s pleasing to know you enjoyed your stay and that you were able to enjoy the hotel and Puerto Varas, as you mention, our views are amazing and our service is very important I appreciate your time and thank you for sharing your comments. Kind regards, Santiago Baylis Hotel Manager More 

Milton, Georgia
Top Contributor
458 reviews 458 reviews
34 hotel reviews
900 helpful votes 900 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our room had nice views of the lake. It is very pretty at sunset and at sunrise (see photos). When clear, you can see a few volcanoes from the hotel. Rooms were nice, large, well appointed, and clean. The walk to town is less than 10 minutes. The restaurant in the hotel has a 3 rating, in my view. It... More 

Was this review helpful? Yes 1
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Souerpow, We are very pleased to read your review, thank you very much! It’s great to hear you enjoyed your stay and that we were able to meet your expectations. We hope you visit Puerto Varas again in the near future. Kind regards, Santiago Baylis Hotel Manager More 

wiltshire
Top Contributor
55 reviews 55 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very good hotel despite it's fairly large size. We had a very large room with double aspect stunning views over the lake and the volcano. Couldn't fault the room and the efficient friendly service; good English spoken. We were slightly disappointed with the restaurant, given the quality of the hotel, but we found a very good quality... More 

Was this review helpful? Yes 1
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Serendipityagain, Thank you for sharing your experience! Our guest’s feedback is very important to us. I appreciate your time and hope your visit us again. Kind regards, Santiago Baylis Hotel Manager More 

Sao Paulo, SP
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything is perfect. The room was spacious, and the view of Volcano Osorno and Volcano Calbuco is so amazing. The bad is fantastic and Internet wifi always ok. Spa with a heated pool looking for a Llanquihue Lake for a great relax. Courteous staff and delicious breakfast every morning. Very near about everything but in calm and quiet area. Simple... More 

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear AnaPaula, Thank you very much for experience! We are thrilled to hear you enjoyed your stay and feel motivated to keep growing and improving. We are looking forward to see you again in the near future. Kind regards, Santiago Baylis Hotel Manager More 

Riverwoods, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was everything you could ask for - great location within walking distance of multiple restaurants and the center of Puerto Varas with an amazing view of Volcano Osorno and Lake Llanquihue from our room. The staff was exceptionally helpful and courteous, the room was spacious, clean and well appointed. We ate dinner at the hotel restaurant the first... More 

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Bruce_Susan495, Thank you very much for your review, we are glad we met your expectations and that you enjoyed your visit to the Lake Distric. We hope you visit Puerto Varas again soon. Kind regards, Santiago Baylis Hotel Manager More 

Lexington, Kentucky
Top Contributor
85 reviews 85 reviews
80 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are nice, but not opulent. There is plenty of room to move about. The bathrooms are smaller and the sink area does not have a door to close it off to entry area. The views are wonderful, although it was cloudy the entire time we were there. The internet worked great for us and was included in our... More 

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear SugarCreek, I appreciate your time and thank you very much for your recent visit. It’s great to hear you enjoyed your stay. Kind regards, Santiago Baylis Hotel Manager More 

Joao Pessoa, PB
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 22, 2015

This is our first time in this hotel. The view and location are fabulous. The restaurant is very good and the service is prompt and efficient. The place is well kept and the staff very polite, always willing to help. The " onze alemanes " service at the end of the afternoon is quite good. We had a wonderful waitress... More 

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear PalmariDL, Thank you for sharing your comments regarding your recent visit! I will review the issue you mention and adopt the necessary measures to improve our WiFi. I apologize for the inconveniences caused. Kind regards, Santiago Baylis Hotel Manager More 

Billericay, United Kingdom
Top Contributor
88 reviews 88 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 20, 2015

Set in an elevated location just 5 minutes from the town centre this hotel offers everything that a fine hotel should. The staff at reception was pleasant and made us feel special. The restaurant was equally efficient and the staff good humoured, attentive and charming. The menu contained an extensive variety and our chosen order was freshly prepared, served efficiently... More 

Was this review helpful? Yes
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Keith P, Thank you for sharing your experience! It’s pleasing to know you enjoyed your stay and that you were able to enjoy the hotel and Puerto Varas. I hope to welcome you personally during your next stay! Kind regards, Santiago Baylis Hotel Manager More 

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