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All 29 Puerto Varas hotels

Hotel Cumbres Puerto Varas

4.0 of 5 Hotel   |   Av. Imperial 0561, Puerto Varas, Chile
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Ranked #1 of 29 Hotels in Puerto Varas
A recent review
4 of 5 stars reviewed 4 days ago
Ezzthetics Santiago, Chile
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524 reviews from our community

Traveler rating
    408
    90
    16
    7
    3
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123
261
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33
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is beautiful and the rooms are clean and new, but the service is horrible, specifically in the restaurant. This hotel could be the best but failed in "Customer Experience". Definitely we won't never come back. The city and place around are gorgeous. This hotel is not family-friendly. If you have kids, this is not the right hotel. If... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Pablo A, I am very sorry to read about your experience and would very much appreciate if you could give us more information about it, in order to apply the correct measures to ensure that what happened to you, does not occur again. My email address is sbaylis@hotelescumbres.cl and the hotels phone number is +56 65 222 2000. Customer... More

Santiago, Chile
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Chose the hotel because of the view as it sits on a hill overlooking the Llanquihue lake and the 2 majestic volcanoes of Osorno and Calbuco. The hotel does not hear the town's noises (not that there's any 😉) as it is a 5 minute walk from the town's centre But the hotel is much more than that as the... More

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Santiago, Chile
Top Contributor
84 reviews 84 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 27, 2014

My husband and I recently spent a night here and I just wish it could have been longer. Everything about this hotel was great. The reception was warm and friendly. The room, spacious and comfortable with a super king size bed with nice linen and pillows. The bathroom was spotless and with nice amenities. The view over Llanquihue Lake and... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Laura B, We are very pleased to read your review, thank you very much! We are pleased to hear you enjoyed your stay and that we were able to meet your expectations, including decaf! We hope you visit Puerto Varas again in the near future. Kind regards, Santiago Baylis Hotel Manager More

Lima, Peru
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014 via mobile

I spent with my husband 3 nights. We had a beautiful experience in this hotel, our room had an spectacular view to the Lake, as well too from the restaurant, bar and living room that had a beautiful fireplace. We were so happy that highly recommend this hotel to everybody. The staff and employees were very kind and always ready... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Cecilia B, We are very pleased to read your review, thank you very much! It’s great to hear you enjoyed your stay, our fireplace in the lobby is a great feature and a great setting to relax and enjoy the warmth of the hotel! We hope you visit Puerto Varas again in the near future. Santiago Baylis Hotel Manager More

Waikuku Beach, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed June 15, 2014

We stayed at Hotel Cumbre in Puerto Varas for 4 nights in early April. All the staff were extremely helpful and courteous. Our room had superb views over the lake to the volcanoes. It was spotlessly clean with an enormous and comfortable bed. Each night our beds would be turned down and a chocolate treat was left. The bathroom was... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Bilboanne, We are very pleased to read your review, thank you very much! It’s great to hear you enjoyed your stay, and made the most of our services; our fireplace in the lobby is a great to unwind, relax and enjoy the warmth of the hotel! We hope you visit Puerto Varas again in the near future. Kind regards,... More

Perth, Australia
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 15, 2014

We stayed here before going on a Skorpios 11 cruise ( a great trip also) The hotel is in a great location over looking lake Llanquihue & is nice & central position . The rooms are large modern & very comfortable . The bath rooms are very good also & the view of the lake (like a mini sea)is wonderful.... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Craig M, We appreciate your comments and we are glad that you enjoyed your stay in Puerto Varas before your cruise! The lake is often mistaken for the sea, 860 sqm is a big lake! We hope you visit Puerto Varas again soon. Kind regards, Santiago Baylis Hotel Manager More

Glasgow, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2014

This hotel is very Alpine in appearance, like many of the hotels in this part of Chile reflecting the historical German influence. It's located in a terrific position overlooking the town and Lake Llanquihue. We couldn't fault the service, the quality of the restaurant or the value for money all of which were exceptional. We had a large, comfortable room... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear GerryJani, Thank you for sharing your experience! It’s pleasing to know you enjoyed your stay and that you were able to enjoy the hotel and Puerto Varas even without the volcanoes showing off! I appreciate your time and thank you for sharing your comments. Kind regards, Santiago Baylis Hotel Manager More

Kentucky
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 28, 2014

This hotel really offered a 5 star experience. The lobby with the warm fireplace was beautiful. We had brunch on Easter at the restaurant and had the best salmon ever - it was cooked perfectly. Breakfast was plentiful and good. Our room was huge! We had a patio overlooking the lake and the volcanos. The bed was wonderful (pillows could... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Binkybird, We are very pleased to read your review, thank you very much! It’s great to hear you enjoyed your stay and that we were able to meet your expectations – except for the morning coffee, I apologize for the inconvenience! We hope you visit Puerto Varas again soon. Kind regards, Santiago Baylis Hotel Manager More

London, UK
Top Contributor
158 reviews 158 reviews
70 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed April 20, 2014

Pleasant hotel, on a bluff overlooking Lago Llanquihue, a short walk from the town centre. The title of this piece refers to nothing more than the style in which it is built, which is lodge-style rather than grand-hotel-plush and none the worse for that. Rumour has it that Volcan Osorno can be seen from the windows, but when the cloud... More

Was this review helpful? Yes 1
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear misterig, A great short description of the hotel, we often use a giant lodge! Pitty to hear you didn’t manage to see the volcano, we have had great weather this year; you must have been unlucky. We will try and contact The Rough Guide to update the information about the granola! I’m sure you will see the volcanoes on... More

Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2014

We had booked this hotel without really knowing much about it and were pleasantly surprised to find it is true five star accommodation. From the friendly reception staff, porters and doormen, to the pool attendant and bistro staff, all were friendly and most were able to speak English when our Spanish was lacking. We had a large room with a... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Alan P, I appreciate your comments! It’s great to hear we were able to meet your expectations and pleasantly surprise you! We have a great team and I’m glad you enjoyed the friendliness our our staff. Kind regards, Santiago Baylis Hotel Manager More

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Additional Information about Hotel Cumbres Puerto Varas

Address: Av. Imperial 0561, Puerto Varas, Chile
Phone Number:
Location: Chile > Los Lagos Region > Puerto Varas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cumbres Puerto Varas 4*
Number of rooms: 90
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