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All 32 Puerto Varas hotels

Hotel Cumbres Puerto Varas

4.0 of 5 Hotel   |   Av. Imperial 0561, Puerto Varas, Chile
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Hotel Cumbres Puerto Varas
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Ranked #1 of 32 hotels in Puerto Varas
A recent review
4 of 5 stars reviewed 4 days ago
misterig London, UK
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439 people have reviewed this hotel

Traveler rating
    346
    73
    13
    6
    1
See reviews for
109
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27
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
London, UK
Top Contributor
136 reviews 136 reviews
67 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Pleasant hotel, on a bluff overlooking Lago Llanquihue, a short walk from the town centre. The title of this piece refers to nothing more than the style in which it is built, which is lodge-style rather than grand-hotel-plush and none the worse for that. Rumour has it that Volcan Osorno can be seen from the windows, but when the cloud... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear misterig, A great short description of the hotel, we often use a giant lodge! Pitty to hear you didn’t manage to see the volcano, we have had great weather this year; you must have been unlucky. We will try and contact The Rough Guide to update the information about the granola! I’m sure you will see the volcanoes on... More

Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had booked this hotel without really knowing much about it and were pleasantly surprised to find it is true five star accommodation. From the friendly reception staff, porters and doormen, to the pool attendant and bistro staff, all were friendly and most were able to speak English when our Spanish was lacking. We had a large room with a... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Alan P, I appreciate your comments! It’s great to hear we were able to meet your expectations and pleasantly surprise you! We have a great team and I’m glad you enjoyed the friendliness our our staff. Kind regards, Santiago Baylis Hotel Manager More

Adelaide, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent one night at Hotel Cumbres as we travelled south along the Pan American Highway. The hotel was exceptional with a spectacular view over Lago Lianquihue towards Volcan Osorno. On check-in we received a complimentary room upgrade which was a welcome surprise - truly excellent room. The helpful concierge directed us on a beautiful drive around... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Ian T, We are very pleased to read your review, thank you very much! It’s great to hear you enjoyed your stay, our fireplace in the lobby is a great feature and a great setting to relax and enjoy the warmth of the hotel! We hope you visit Puerto Varas again in the near future. Kind regards, Santiago Baylis... More

Caversham
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has many pluses - rooms are spacious, staff are very charming and helpful, and it's a 10/10 for the view of the lake and 2 volcanoes( pray for a clear day! ). The only reason this hotel loses a star is that the WiFi is terrible. The signal is constantly dropping and you have to enter the name... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear PStCavers, We are very glad to mention we have recently upgraded our WiFi system and the problems you encountered during your stay have been solved! We appreciate all our guests’ feedback and I thank you personally for your comments. Kind regards, Santiago Baylis Hotel Manager More

Quito, Ecuador
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel that goes along with the type of city that Puerto Varas is. I think in Puerto Varas you need a hotel that goes along with the "city mood". The loby has nice cozy couches and nice tables facing the lake that makes it worth to have a good chilean glass of wine or a... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear PPBOLO, We appreciate your feedback and we are glad that you enjoyed your stay in Puerto Varas! Kind regards, Santiago Baylis Hotel Manager More

Haverfordwest, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent four days at this super hotel. Location was excellent with wonderful views over the lake towards Volcan Orsono, and the harbour of Puerto Varas. Just a few minutes walk along a path into the town of Puerto Varas - shops and restaurants etc. the hotel is well managed and the staff are very friendly and helpful. Room large... More

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SBaylis, Manager at Hotel Cumbres Puerto Varas, responded to this review

Dear Richard K, Thank you for sharing your experience! It’s pleasing to know you enjoyed your stay and that you were able to enjoy the hotel and Puerto Varas in general. We have live music in the lobby Thursday to Saturday and this blends in with the warmth of the hotel very nicely. Kind regards, Santiago Baylis Hotel Manager More

Lake Bluff, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We spent 4 nights at this hotel and loved it! It is a beautiful setting and a wonderful hotel. The location could not be nicer--perched high on a hill, overlooking the lake, it is just delighful. The staff are wonderful---so helpful and accommodating! The lobby is beautiful and so welcoming. The rooms are large and comfortable with huge windows looking... More

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SBaylis, Manager at Hotel Cumbres Puerto Varas, responded to this review

Dear marys1234, Great to read you review! Thank you very much. We are glad you enjoyed your four night stay with us and hope you visit Puerto Varas again in the future. Kind regards, Santiago Baylis Hotel Manager More

San Francisco, California
Top Contributor
243 reviews 243 reviews
96 hotel reviews
238 helpful votes 238 helpful votes
5 of 5 stars Reviewed March 19, 2014

We very much enjoyed our stay at this beautiful hotel, which has a very helpful staff and excellent rooms. The location could not be better, within easy walking distance (5 minutes) of the main street of Puerto Varas, and with a hillside perch overlooking the huge lake and distant volcanoes. If the weather permits, you will have a fantastic view!... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Rick049, Your comments motivate us to keep pushing our service standards further every day, thank you for your kind words. Kind regards, Santiago Baylis Hotel Manager More

Brisbane
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 18, 2014

We booked this hotel as it was recommended on Trip advisor. Upon arrival even though the account is all paid they run off your credit card. Now a couple of days later after paying our account in cash I find they have out through a large amount on my credit card. I guess now I am going to have to... More

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SBaylis, Manager at Hotel Cumbres Puerto Varas, responded to this review

Dear Brisbanet, First of all, my sincere apologies for the problems encountered during your recent stay. Thank you very much for your feedback, we appreciate your time, as it gives us the opportunity to keep growing. Regarding your credit card settlement, please contact me directly if there is any problem, my email is sbaylis@hotelescumbres.cl. Possibly the guarantee retained upon arrival... More

London, England
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 18, 2014

We stayed in this hotel for 2 nights in February 2014 & found it excellent in every way. We arrived late one evening very tired after the 14 hour Cruce Andino crossing & the comfort and friendliness of the Cumbres was just what we needed. Nothing was too much trouble for them. We had a corner Luxury room on the... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Worldreamer, We are very pleased to read your review, thank you very much! It’s great to hear you enjoyed your stay and that we were able to meet your expectations. We hope you visit Puerto Varas again in the near future. Kind regards, Santiago Baylis Hotel Manager More

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Additional Information about Hotel Cumbres Puerto Varas

Address: Av. Imperial 0561, Puerto Varas, Chile
Phone Number:
Location: Chile > Los Lagos Region > Puerto Varas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 32 hotels in Puerto Varas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cumbres Puerto Varas 4*
Official Description (provided by the hotel):
We are a concept hotel aiming to blend the highest level of service in the region with the warmth and comfort of home, nestled in the natural beauty of Puerto Varas, in the heart of southern Chile.We invite you to be moved by the amazing views from our world class rooms, while you experience our unique style of service, designed to complement the awe-inspiring surroundings. ... more   less 
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