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Hotel Cumbres Puerto Varas

4.0 of 5 Av. Imperial 0561, Puerto Varas, Chile
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Hotel Cumbres Puerto Varas
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Hotel Cumbres Puerto Varas
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577 reviews from our community

Traveler rating
    451
    96
    19
    8
    3
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134
288
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38
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jundiai, SP
1 review
5 of 5 stars Reviewed today NEW

We choose this hotel to spend our honeymoon and our expectations were surpassed. Very good rooms with a gorgeous view of the lake and the volcanoes. The staff was very friendly and willing to help. We highly recommend the hotel's restaurant, the food is very good and not that expensive. If you want to stay a couple of days in... More

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Vienna, Austria
Top Contributor
245 reviews 245 reviews
138 hotel reviews
263 helpful votes 263 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the nicest and best hotels in Chile! Location, rooms, staff, breakfast, I wouldn't know where to end being overwhelmed! Hotels like this are hard to find, if you come to Puerto Varas don't miss it!

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Olympic Valley, CA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have just spent three great days in Puerto Varas, hiking the National Parks, seeing the penguins on Chiloe, and siteseeing around the town. Hotel Cumbres was our home base, and it was excellent. The rooms are generous, the breakfasts quite ample, the staff very friendly, and the location perfect for seeing the town and looking out over the lake... More

Was this review helpful? Yes 1
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear David_1064, I appreciate your comments! It’s great to hear we were able to meet your expectations! We have a great team and I’m glad you enjoyed the friendliness our our staff. Kind regards, Santiago Baylis Hotel Manager More

Hawaii
Top Contributor
215 reviews 215 reviews
37 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I read the review by Osolemio 1 before writing this and thought we must be referring to two different hotels. Certainly the top reason for choosing this hotel is the magnificent view of Lake Llanquihue and the surrounding volcanoes from the room, with a small balcony with that view attached to the bedroom. Given that, we would have been wiling... More

Was this review helpful? Yes 2
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear kupunakane, Thank you for sharing your experience! It’s pleasing to know you enjoyed your stay and that you were able to enjoy the hotel and Puerto Varas. I appreciate your time and thank you for sharing your comments. Kind regards, Santiago Baylis Hotel Manager More

Santiago, Chile
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel has now become one of our favourite places to visit in Chile. We currently live in Santiago and have now visited this hotel three times. The views are spectacular, the rooms are well proportioned, well equipped and the beds are super comfy. The lounge in the hotel has the biggest picture window I have ever seen with views... More

Was this review helpful? Yes 1
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Cocktail01, Thank you very much for sharing your experience with the Tripadvisor community! We are honored to be one of your favorites! It’s great to hear you enjoyed your stay, and made the most of our services; our lobby is a great to unwind, relax and enjoy the warmth of the hotel! We are looking forward to see you... More

New York City, New York
Top Contributor
77 reviews 77 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This "self proclaimed" 5 star hotel is really a joke. Rooms are not very well appointed, in fact they are quite small, and not very comfortable. My roommate and I found it difficult to maneuver around the room, bumping into one another over and over. I discovered the shower hose was broken in my room after it was too late... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Osolemio1, I read this review with great regret, I am very sorry that your experience at Cumbres was so far from your expectations. We pride ourselves on the service we provide our guests and take our guests comments very seriously. We will work even harder to ensure our guests never experience the problems you encountered in our bar and... More

Dubai, United Arab Emirates
Top Contributor
53 reviews 53 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 7, 2014

This is how you paint heaven. Beautiful property with amazing spectacular views. The hotel interior is beautiful. Service was very good. Helpful staff. Restaurant food was very tasty. Best hotel in puerto Varas. Good value for money. Best experience i had from all my travel. I will definitely come back. Highly recommended.

Was this review helpful? Yes 1
Sydney
Top Contributor
83 reviews 83 reviews
41 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed October 5, 2014

The Hotel Cumbres is situated on a hilltop overlooking the spectacular Lake Llanquihue. It is in a very quiet location but is only a 5 minute walk from the town centre. Our room was spacious with a breathtaking view of the lake. The only downside was that the volcanoes were hidden in cloud, which was disappointing. The staff was warm... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Annejs, I am glad to read that everything went well during you visit – except for the clouds covering our beautiful volcanoes, which I will take care of for you next time you visit Puerto Varas! We hope you visit Puerto Varas again soon. Kind regards, Santiago Baylis Hotel Manager More

1 review
1 of 5 stars Reviewed September 19, 2014 via mobile

The hotel is beautiful and the rooms are clean and new, but the service is horrible, specifically in the restaurant. This hotel could be the best but failed in "Customer Experience". Definitely we won't never come back. The city and place around are gorgeous. This hotel is not family-friendly. If you have kids, this is not the right hotel. If... More

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SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Pablo A, I am very sorry to read about your experience and would very much appreciate if you could give us more information about it, in order to apply the correct measures to ensure that what happened to you, does not occur again. My email address is sbaylis@hotelescumbres.cl and the hotels phone number is +56 65 222 2000. Customer... More

Santiago, Chile
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 19, 2014

Chose the hotel because of the view as it sits on a hill overlooking the Llanquihue lake and the 2 majestic volcanoes of Osorno and Calbuco. The hotel does not hear the town's noises (not that there's any 😉) as it is a 5 minute walk from the town's centre But the hotel is much more than that as the... More

Was this review helpful? Yes
SBaylis, Gerente at Hotel Cumbres Puerto Varas, responded to this review

Dear Ezzthetics, Thank you for sharing your experience! It’s pleasing to know you enjoyed your stay and that you were able to enjoy the hotel and Puerto Varas. I appreciate your time and thank you for sharing your comments. Kind regards, Santiago Baylis Hotel Manager More

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Additional Information about Hotel Cumbres Puerto Varas

Address: Av. Imperial 0561, Puerto Varas, Chile
Phone Number:
Location: Chile > Los Lagos Region > Puerto Varas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cumbres Puerto Varas 4*
Number of rooms: 90
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