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Hostal El Refugio

Certificate of Excellence
Palguin 540, Pucon 4920, Chile
Hotel amenities
Hostal El Refugio
Best prices for: 1 room 1 guest
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Ranked #21 of 125 Specialty Lodging in Pucon
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Stan J Santiago, Chile
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101 Reviews from our TripAdvisor Community

Traveler rating
    63
    21
    10
    3
    4
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3
22
34
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (101)
  • Mar-May only
    (27)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (35)
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Santiago, Chile
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

just amazing. kindness, people are nice and provide helpful tips, fireplace makes the common room so cosy, it's like home, the dog and the cat are always around and really nice (don't be afraid they won't hurt u at all!). All in all, an amazing where I will defo go back next time. Dutch owner, not surprised ;)

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Quepos, Costa Rica
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

If you are looking for a place to relax, enjoy the city, have a good time next to the fire and sit in the best hammock of all pucon. This is the place. It is a very nice hostel, I been in some hostels but nothing like El refugio. It has a special vibe, really it has it. Pura vida... More 

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Utrecht, The Netherlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of my favorite hostels of all time!! Since i am travelling i have felt the most at home in El Refugio. It is a small, cozy hostel, with a fully equiped kitchen (with oven, a BIG plus for me!!), a living room with comfi couches, a very very relaxing hammockchair (where you dont want to get out from once... More 

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Arica, Chile
Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed 2 weeks ago

My 2 friends and I stayed here for a week last November and had an absolute wonderful time! Great environment, and we got to know the staff really well. They even went traveling a bit with us around Pucon with the hostels dog! Anyone looking for a great, cheap, but quality stay in Pucon should check this hostel out! It's... More 

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2 reviews
5 of 5 stars Reviewed April 23, 2015

This place is simply set-up to encourage that communal vibe, exchange of information and shared activities. It is clean, functional, fun great people who run the place and a cat (Pata Blanca) and a dog (Negra)! Highly recommended! Enjoy!

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Biel, Switzerland
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2015

This is a small and cozy hostel with just all the basic things you need. It is easy to meet people as everyone is sitting in the living room if not outside doing one of the many tours which the hostel organizes for you! Reception staff is very kind and helpful and wifi is very fast too!

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

This is for sure the best place to stay in pucon. Everything is really nice, location, beds and especially all the staff! Heidi and Santi were really good to us. We stayed in de big tent (dome) in the backyard which we loved. It wasn't cold at all and you get a lot of blankets. We were sad leaving pucon!

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Bern, Switzerland
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

The atmosphere at this hostal is great, staff is friendly, there are two kitchens available. But they really do have a problem with bedbugs. We stayed there only one night because we rented a car afterwards, but the bites started showing bfore we left town, so we went back to show them and they daid they will look into it.... More 

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 10, 2015

We stayed 3 nights at the hostel and the staff were very friendly and helpful but I did get bed bug bites and when I brought it up they said they haven't had any in that bed, so obviously they have them in other beds and they are spreading. I also cooked an amazing dinner which took nearly 3 hours... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2015

If you are wanting a hostel with a warm, cozy, friendly atmosphere with a great vibe, I couldn't recommend El Refugio any more! Add to this a great location and budget friendly accommodation in the domes out the back, and it's easy to see why so many people love this place (the domes do get hot in the day but... More 

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