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Hostal El Refugio

Certificate of Excellence
Palguin 540, Pucon 4920, Chile
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1 room 1 guest
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Hostal El Refugio
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103 Reviews from our TripAdvisor Community

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Traveler rating
    65
    21
    10
    3
    4
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4
22
35
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (27)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (35)
All months
Wellington, New Zealand
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This place feels like home as soon as you walk through the door. It is a beautifully designed hostel with everything you need to relax and chill or all the adventure tours you can handle for the duration of your stay. The staff here we're super friendly and helpful arranging food nights and giving tons of advice on what there... More 

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Santiago, Chile
2 reviews
5 of 5 stars Reviewed June 30, 2015

just amazing. kindness, people are nice and provide helpful tips, fireplace makes the common room so cosy, it's like home, the dog and the cat are always around and really nice (don't be afraid they won't hurt u at all!). All in all, an amazing where I will defo go back next time. Dutch owner, not surprised ;)

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Quepos, Costa Rica
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015

If you are looking for a place to relax, enjoy the city, have a good time next to the fire and sit in the best hammock of all pucon. This is the place. It is a very nice hostel, I been in some hostels but nothing like El refugio. It has a special vibe, really it has it. Pura vida... More 

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Utrecht, The Netherlands
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

One of my favorite hostels of all time!! Since i am travelling i have felt the most at home in El Refugio. It is a small, cozy hostel, with a fully equiped kitchen (with oven, a BIG plus for me!!), a living room with comfi couches, a very very relaxing hammockchair (where you dont want to get out from once... More 

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Arica, Chile
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2015

My 2 friends and I stayed here for a week last November and had an absolute wonderful time! Great environment, and we got to know the staff really well. They even went traveling a bit with us around Pucon with the hostels dog! Anyone looking for a great, cheap, but quality stay in Pucon should check this hostel out! It's... More 

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2 reviews
5 of 5 stars Reviewed April 23, 2015

This place is simply set-up to encourage that communal vibe, exchange of information and shared activities. It is clean, functional, fun great people who run the place and a cat (Pata Blanca) and a dog (Negra)! Highly recommended! Enjoy!

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Biel, Switzerland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 22, 2015

This is a small and cozy hostel with just all the basic things you need. It is easy to meet people as everyone is sitting in the living room if not outside doing one of the many tours which the hostel organizes for you! Reception staff is very kind and helpful and wifi is very fast too!

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

This is for sure the best place to stay in pucon. Everything is really nice, location, beds and especially all the staff! Heidi and Santi were really good to us. We stayed in de big tent (dome) in the backyard which we loved. It wasn't cold at all and you get a lot of blankets. We were sad leaving pucon!

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Bern, Switzerland
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

The atmosphere at this hostal is great, staff is friendly, there are two kitchens available. But they really do have a problem with bedbugs. We stayed there only one night because we rented a car afterwards, but the bites started showing bfore we left town, so we went back to show them and they daid they will look into it.... More 

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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 10, 2015

We stayed 3 nights at the hostel and the staff were very friendly and helpful but I did get bed bug bites and when I brought it up they said they haven't had any in that bed, so obviously they have them in other beds and they are spreading. I also cooked an amazing dinner which took nearly 3 hours... More 

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