We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hostal El Refugio

Certificate of Excellence
Palguin 540, Pucon 4920, Chile
Hotel amenities
Hostal El Refugio
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #20 of 125 Specialty Lodging in Pucon
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Stan J Santiago, Chile
Add Photo Write a Review

102 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    64
    21
    10
    3
    4
See reviews for
4
22
34
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (102)
  • Mar-May only
    (27)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (35)
All months
Santiago, Chile
5 of 5 stars Reviewed 4 weeks ago

just amazing. kindness, people are nice and provide helpful tips, fireplace makes the common room so cosy, it's like home, the dog and the cat are always around and really nice (don't be afraid they won't hurt u at all!). All in all, an amazing where I will defo go back next time. Dutch owner, not surprised ;)

Was this review helpful? Yes
Quepos, Costa Rica
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If you are looking for a place to relax, enjoy the city, have a good time next to the fire and sit in the best hammock of all pucon. This is the place. It is a very nice hostel, I been in some hostels but nothing like El refugio. It has a special vibe, really it has it. Pura vida... More 

Was this review helpful? Yes
Utrecht, The Netherlands
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

One of my favorite hostels of all time!! Since i am travelling i have felt the most at home in El Refugio. It is a small, cozy hostel, with a fully equiped kitchen (with oven, a BIG plus for me!!), a living room with comfi couches, a very very relaxing hammockchair (where you dont want to get out from once... More 

Was this review helpful? Yes
Arica, Chile
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2015

My 2 friends and I stayed here for a week last November and had an absolute wonderful time! Great environment, and we got to know the staff really well. They even went traveling a bit with us around Pucon with the hostels dog! Anyone looking for a great, cheap, but quality stay in Pucon should check this hostel out! It's... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed April 23, 2015

This place is simply set-up to encourage that communal vibe, exchange of information and shared activities. It is clean, functional, fun great people who run the place and a cat (Pata Blanca) and a dog (Negra)! Highly recommended! Enjoy!

Was this review helpful? Yes
Biel, Switzerland
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 22, 2015

This is a small and cozy hostel with just all the basic things you need. It is easy to meet people as everyone is sitting in the living room if not outside doing one of the many tours which the hostel organizes for you! Reception staff is very kind and helpful and wifi is very fast too!

Was this review helpful? Yes
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

This is for sure the best place to stay in pucon. Everything is really nice, location, beds and especially all the staff! Heidi and Santi were really good to us. We stayed in de big tent (dome) in the backyard which we loved. It wasn't cold at all and you get a lot of blankets. We were sad leaving pucon!

Was this review helpful? Yes
Bern, Switzerland
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

The atmosphere at this hostal is great, staff is friendly, there are two kitchens available. But they really do have a problem with bedbugs. We stayed there only one night because we rented a car afterwards, but the bites started showing bfore we left town, so we went back to show them and they daid they will look into it.... More 

Was this review helpful? Yes
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 10, 2015

We stayed 3 nights at the hostel and the staff were very friendly and helpful but I did get bed bug bites and when I brought it up they said they haven't had any in that bed, so obviously they have them in other beds and they are spreading. I also cooked an amazing dinner which took nearly 3 hours... More 

Was this review helpful? Yes
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 4, 2015

If you are wanting a hostel with a warm, cozy, friendly atmosphere with a great vibe, I couldn't recommend El Refugio any more! Add to this a great location and budget friendly accommodation in the domes out the back, and it's easy to see why so many people love this place (the domes do get hot in the day but... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Pucon hotels
0.1 mi away
Hostal Emalafquen
Hostal Emalafquen
#7 of 125 in Pucon
4.5 of 5 stars 100 reviews
0.5 mi away
Hostal el Nogal Pucon
Hostal el Nogal Pucon
#1 of 125 in Pucon
5.0 of 5 stars 94 reviews
0.1 mi away
Donde German Hostel
Donde German Hostel
#11 of 125 in Pucon
4.5 of 5 stars 150 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
House of Colors Backpackers Hostel
0.5 mi away
Hostal French Andes
Hostal French Andes
#2 of 125 in Pucon
5.0 of 5 stars 30 reviews
0.2 mi away
The Princesa Insolente Hostel - Pucon
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay