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All 293 Singapore hotels

Aqueen Jalan Besar Hotel

3.0 of 5 Hotel   |   230 Jalan Besar, Singapore 208906, Singapore
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Ranked #139 of 293 Hotels in Singapore
A recent review
4 of 5 stars reviewed 4 weeks ago
Kartika C
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26 reviews from our community

Traveler rating
    11
    10
    4
    1
    0
See reviews for
8
5
1
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have been twice stayed at this hotel, this city hotel are comfortable and easy to go anywhere, There is a mall and MRT station nearby and just 5 minutes walk to little india or Mustafa Centre very good for a couple and easy holiday

Was this review helpful? Yes 1
CustCareAqueen, Guest Relations Manager at Aqueen Jalan Besar Hotel, responded to this review

Dear Kartika C, We are delighted to learn that you had an enjoyable stay with us at Aqueen Jalan Besar Hotel and that our amenities and location provided comfort and convenience for your sightseeing in Singapore. Do let us know the next time you are in Singapore again and we would be delighted to share more travel tips of our... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I just got out of Singapore after 4 nights stay in this hotel, which they claim as 3 star. I have travelled so many other countries, but have not come across hotel staff who are so cold and unfriendly. Forget about greetings and other basic courtesies, they do not even smile at you. Rooms are so tiny that even one... More

Was this review helpful? Yes 3
CustCareAqueen, Guest Relations Manager at Aqueen Jalan Besar Hotel, responded to this review

Dear Pguttal, Thank you for taking the time to pen your thoughts on your recent stay at Aqueen Jalan Besar Hotel. Firstly, please allow us to apologise that your stay did not meet your expectations. We understand that our hotel rooms are compact but we do ensure that each room comes equipped with the necessities for a comfortable stay, including... More

Top Contributor
53 reviews 53 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 9, 2014

Did a Staycation here and the location is really convenient. We didn't have to go far for food options, with cafes around the Lavender area, eateries at City Square Mall, Swee choon - the dim sum place that opens only after 6pm and of course Mustafa the 24hr shopping place. The rooms were simple but cosy enough for 2. Based... More

Was this review helpful? Yes 3
CustCareAqueen, Public Relations Manager at Aqueen Jalan Besar Hotel, responded to this review

Dear Jarain, Thank you for choosing Aqueen Jalan Besar Hotel for your recent staycation. We are pleased to know that the hotel’s well-thought out spaces, amenities and location provided you with a memorable, relaxing getaway. Please accept our apologies for the noise that awoke you; the hotel does minor work on some defects from time to time. We will however... More

Shah Alam, Malaysia
Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 6, 2014

Very satisfied with my recent stay there (Aug 1). Everything from start to finish was smooth sailing. Dinah at the Front Desk was great in processing our check-in hassle free. The rooms are very well appointed and even some other higher end hotels could have a look and see what makes a modern hotel good. The fact that the entire... More

Was this review helpful? Yes
CustCareAqueen, Public Relations Manager at Aqueen Jalan Besar Hotel, responded to this review

Dear RyanYung, Thank you for supporting Aqueen Hotels and for being our fan. We are certainly delighted that our products and services are to your satisfaction and that our hotels provide a comfortable stay during your visits to Singapore. Aqueen Jalan Besar is a 5-minute walk to the nearest Farrer Park MRT Station (there is an access point from the... More

1 review
5 of 5 stars Reviewed July 31, 2014 via mobile

Well located area , short distances to best shopping outlets in Singapore . The room which I stayed was so nice . The rates are affordable and this definitely fits to any budget . If it's Singapore surely aqueen . Cheers

Was this review helpful? Yes
CustCareAqueen, Public Relations Manager at Aqueen Jalan Besar Hotel, responded to this review

Dear Pramodh_nalle19, Thank you for your positive review of Aqueen Jalan Besar Hotel. Our guests are our best ambassadors and we are happy to learn that you enjoyed your stay with us. If your travels do take you to Singapore, please drop in with us again as we will be delighted to host you. Warm Regards, Aqueen Hotels Management Team... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

More satisfactory than expected. Rooms are compact, neatly done & very clean. All you need during your stay is there. Amenities are of quality and complete. Free Wifi 24hrs connection very good. Mustafa, City Square Mall and MRT just walking distance which is very convenient. Buffet breakfast is simple and sufficient. Staff are friendly and helpful.Would stay here on our... More

Was this review helpful? Yes 1
CustCareAqueen, Public Relations Manager at Aqueen Jalan Besar Hotel, responded to this review

Dear Daw Hta C, Greetings from Aqueen Jalan Besar Hotel and thank you for your warm response to our hotel. We are happy to know that the hotel’s easily-accessible location and amenities were a pleasant surprise for you during your recent stay with us. We are certainly looking forward to welcoming you and your friends on your next visit. Warm... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed July 27, 2014

I was staying in one of their premium rooms during my recent business trip to Singapore, and surprisingly I find that this hotel was much more satisfactory than I expected as compared to IBIS during my previous trip. The front staff were friendly and very helpful. The room was very neatly done up and very clean. Breakfast was simple but... More

Was this review helpful? Yes
CustCareAqueen, Public Relations Manager at Aqueen Jalan Besar Hotel, responded to this review

Dear PisutKriangbooraphar, Thank you for choosing to stay at Aqueen Jalan Besar Hotel for your recent business trip to Singapore. We are pleased that your experience with us exceeded your expectations in more ways than one. We constantly strive to provide trustworthy products and services to our guests and are delighted that these were fulfilled. Thank you for recommending Aqueen... More

Chennai (Madras), India
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

This hotel is very well located especially for vegetarian Indians. Its access to all the Indian food outlets of Little India is just a stone's throw away. Another advantage is the MRT which is again within walking distance. The room was very small but very clean. So was the bathroom. In spite of the compactness of the room they have... More

Was this review helpful? Yes 2
CustCareAqueen, Public Relations Manager at Aqueen Jalan Besar Hotel, responded to this review

Dear Shivoham, It is our pleasure to read your review on Tripadvisor; we are happy to learn that Aqueen Jalan Besar Hotel is your choice of accommodation in Singapore and that the hotel provided the necessary amenities for a comfortable and memorable stay. Aqueen Hotels brand promise is that our guests enjoy rest, rejuvenation and feel refreshed regardless of their... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 6, 2014

I was shocked when I got inside our room as it didn't match with the pictures shown in their website. I booked a Superior Queen room and it was so small that I could barely keep our luggages inside. Bathroom has no door. Our room being adjacent to the lift was very noisy. Definitely I wouldn't recommend these rooms for... More

Was this review helpful? Yes
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Jalan Besar Hotel, responded to this review

Dear Sagar423, Thank you for choosing Aqueen Jalan Besar Hotel for your staycation and taking the time to post this review. We are disappointed to learn that the size of the room you have booked and stayed in is not up to your expectation. Our rooms, though compact, have been designed with guests’ comfort in mind to ensure that each... More

Colombo
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2014

I stayed with my family in my visit to Singapore and I am a frequent visitor to Singapore and was very happy with this hotel cause it was very close to Mustafa Centre it is practically walking distant. There was a food out let just across the hotel so can have food even in late night.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Jalan Besar Hotel, responded to this review

Dear Friend141, Thank you for taking the time to share your experience with us at Aqueen Jalan Besar Hotel. We are pleased to learn that the hotel's convenient location and nearby amenities have made your holiday and stay a pleasant one. We look forward to your family’s return in the very near future and welcoming you again to the hotel.... More

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Additional Information about Aqueen Jalan Besar Hotel

Address: 230 Jalan Besar, Singapore 208906, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aqueen Jalan Besar Hotel 3*
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Also Known As:
Aqueen Jalan Besar Hotel Singapore

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