We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santa Grand Hotel West Coast

428 Pasir Panjang Road, Singapore 118769, Singapore
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Santa Grand Hotel West Coast
Professional photos View all
Browse nearby
Santa Grand Hotel West Coast
Santa Grand Hotel West Coast
Santa Grand Hotel West Coast
Write a Review

97 reviews from our community

Traveler rating
    7
    37
    31
    15
    7
See reviews for
5
7
18
55
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (26)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (30)
All months
There are newer reviews for Santa Grand Hotel West Coast
See the most recent reviews
Karachi, Pakistan
1 review
4 of 5 stars Reviewed May 15, 2013

It was my first visit abroad and really i enjoy the facilities provided by Santa Grand Hotel. the all staff was found hospitable and break fast was simple but sufficient and good. there is only one thing which i found should be must that is widows. the slippers you provide should replace by rubber or plastic, Again thanks to all... More 

Was this review helpful? Yes
santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Valued Guest, Thank you for wonderful review! We are delighted to know that our team provided a prompt and attentive service that made your stay memorable. We will definitely share your positive comments to the team. Thank you again for sharing your experience with us on TripAdvisor. We look forward to having you back at Santa Grand! Regards, Hotel... More 

CHAPEL HILL
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 5, 2013

I stayed for 10 nights I liked: The location. Perfect for visiting my daughter in NUS, close to little restaurants and good connection to buses that will take you to the MRT. Breakfast, simple and ok, fruit, bread, cereal and boiled eggs Service, friendly and helpful I did not like, The room without windows is too full and. stays too... More 

Was this review helpful? Yes
santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review and noted some positive points of Santa Grand Hotel West Coast. We are glad to know that you are satisfied with the location and services. We appreciate your feedback regarding the condition of your room, we have taken note of the humidity issue as the humidity... More 

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 2, 2013

Singapore was the first stop on my 2-week business trip to Asia. My colleague booked this hotel for me. I spent 3 nights in a tiny, windowless room, but we needed it to be cheap. I enjoyed the area and the hotel personnel were very helpful. The breakfast was very simple, but okay. Next time I'm in the area, I'd... More 

Was this review helpful? Yes
santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Valued Guest, Thank you for your great review. We are glad to know that you have enjoyed your stay with us. We recognize some of the rooms are small, but we do have larger rooms with window available. If a spacious room is a guest’s preference, we will try our best to accede to their request and we would... More 

Karachi, Sindh, Pakistan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

Thanks Santa Grand Hotel staff Thanks 4 ur excellent service Thanks 4 ur good ratings Thanks 4 good breakfast Thanks 4 good room service We like ur location Once again thanks to all Please keep 1 Microwave in each room Regards to all Mudassar from Pakistan

Was this review helpful? Yes 1
santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you enjoyed a pleasant stay at our hotel and are satisfied with our location, amenities and service. We will definitely share your positive comment to the team. Thank you again for sharing your experience with us here. We look forward to welcoming you again in... More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed April 12, 2013

The double bedroom (without windows) is tiny and this is compounded by terrible design. Walk past the end of the bed to get to the refrigerator and your shoulder must hit the television. Sit on the stool at the desk which takes the entire space to the bed and you must splay your legs because there is only 10 -... More 

Was this review helpful? Yes
santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Valued Guest, Thank you for the comments with regard to your recent visit. We are sorry to know that our hotel room layout disappoint you. However, we gladly noted that our team provided a prompt and attentive service during your stay with us. We appreciate your feedback and we have highlighted the issue that you mentioned, we would endeavour... More 

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed April 9, 2013

Pros - The location is good. Easy access to the public transportation. Staff is very friendly. The respond to any request / complaint is good & fast. Clean room. Bed & pillow are good. Cons - Room quite small. They only have 3 parking space & it is on 1st come 1st serve basis. The breakfast is only bread, cereal,... More 

Was this review helpful? Yes
santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Valued Guest, Thank you for recommending us. We are delighted that you have enjoyed a pleasant stay at our hotel and are satisfied with our location, amenities and service. Unfortunately, we are unable to perfect your accommodation experience by having more parking space. However, our hotel location is easily accessible with the public transport, business and technology hubs just... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed April 4, 2013

Very good hotel with very friendly staff. Easy access to public transport. Small room but clean and tidy. Happy to recommend someone who is looking budget hotel.Fine eatery around hotel which are open till late night.

Was this review helpful? Yes
santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Valued Guest, Thank you for recommending us. We are extremely pleased to know that our team provided a prompt and attentives service that made your stay memorable. We will also gladly share your positive feedback along to the team. Thank you again for sharing your experience with us on TripAdvisor. We look forward to welcoming you again in the... More 

Kota Kinabalu, Malaysia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2013

Not much space in room and street noise. But for the rate, it is good value. The receptionists were friendly but not helpful. Got my departure date mixed up and I have to vacate my room one day earlier and move to another Santa Grand property

Was this review helpful? Yes 1
santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Valued Guest, Thank you for taking the time write us a review and noted some positive point about Santa Grand Hotel West Coast. We recognize some of the hotel rooms are small while we do have larger rooms available. If a spacious room is a guest’s preference, we will try our best to accede to their request and we... More 

Washington DC, District of Columbia
Top Contributor
62 reviews 62 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 11, 2013

I have stayed here three times over the last year while visiting NUS to work with scientists and students. The room is quite small, but location to NUS is very very good. The closest subway station is a half an hour walk and there isn't much to do by the hotel except for maybe Holland Village. The breakfast service is... More 

Was this review helpful? Yes
santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review and noted some positive point about Santa Grand Hotel West Coast. Indeed, Santa Grand Hotel West Coast caters mostly to corporate guests and visitors to the universities and hospital located in the western part of Singapore. Whilst the location is good for some guests who want... More 

Kuala Lumpur, Malaysia
Top Contributor
55 reviews 55 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 22, 2013

Comparing Santa Grand West Coast against its nearest competitors, I would say it wins hands down. For a business trip, it would be the better accommodation. Once you are a regular the hospitality does make you feel like at home. Room wise, they have refurbished, and thus a bit better than before. The same with the breakfast area which have... More 

Was this review helpful? Yes
santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Valued Guest, Thank you for your kind review. We are glad to know that you have enjoyed your stay with us and pleased that our hotel corresponded to our signature- "Local Hospitality with a Personal Touch". Thank you again for sharing your experience with us on TripAdvisor and we look forward to your return soon! Regards, Hotel Management Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
View from room (4)
Viewed
Family/play areas (1)
Viewed
Bathroom (3)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question