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Santa Grand Hotel West Coast

428 Pasir Panjang Road, Singapore 118769, Singapore
#175 of 292 hotels in Singapore
77 Reviews 3 of 5 stars
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Santa Grand Hotel West Coast
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Santa Grand Hotel West Coast
  • Overview
  • Reviews (77)
  • Photos (22)
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77 people have reviewed this hotel

Traveler rating
    6
    28
    23
    13
    7
See reviews for
3
6
14
45
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Miri, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

Nice for 3-5 days stay. Good if you are an academic or visiting relatives of a NUS student. Not advised for shopping tourists p as the rooms are sized just right and it's appx 16sgd to get to orchard by cab. Takes too long by bus/mrt. Any additional purchases will get in your way and you won't have much space... More

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Beijing, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

The hotel provides a clean, healthy and comfortable place to stay for a short period, but with relatively cheap price. The staffs there are very nice. Of course next time I will choose this hotel as my first ideal place to live in. Thanks, Irene!

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed June 29, 2014

With the same kind of amount paid, I could get a better place to stay.It has no oyher facilities and the breakfast is poor too.Other than that the hotel got a good location where u can find an Indian restaurant nearby which operates 24hrs everyday.There is also a 7/11 supermarket nearby .Others than the price a bit expensive, I had... More

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Batam, Indonesia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 29, 2014

Since I am there, is not comfortable regarding the small table in the corner, and tv channel is not to much. Hot water is to slow warm up, but it is still ok. Breakfast no more choice, and not interested. Hope can make more interesting. And please provide a smoking area.

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Was this review helpful? Yes 1
Chennai (Madras), India
1 review
3 of 5 stars Reviewed June 20, 2014

- Room sizes are very, very small not enough to place a bigger sized travel bags or open them up (when you are just a single person in a room). Never think about staying as a family in one room. - Choices offered for the complimentary breakfast was very minimal varieties & it has been the same for all days.... More

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Singapore, Singapore
1 review
1 of 5 stars Reviewed May 16, 2014 via mobile

I am utterly disappointed in the service of this hotel. Absolutely poor customer service and I swear I am not going back to this hotel as service is the most essential thing of a hotel. Poor service leads to total displeasure to the customers .

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santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Ivon88 Thank you for taking the time to share your experience with us. We appreciate your feedback about Santa Grand Hotel West Coast. While we wish your experience had been a better one, your valuable feedback helps us improve the facilities and services we provide. We hope to welcome your continued patronage! Regards, Hotel Management Team More

1 review
3 of 5 stars Reviewed May 10, 2014

The room is too small, and the reception service is not so good. The facilities are OK. No fitness center and no swimming pool. Seems not better than its neighbor Hotel Fragrance. Overall, it is not the best choice near the west coast.

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santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear 振张, Thank you for sharing your experience with us. We are disappointed that we did not meet your expectations during your stay with us. Thank you for your feedback and your concerns will be shared with our team for immediate action to improve future guests' needs! We are happy to have hosted your stay and we look forward to... More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed April 24, 2014

No program can't do inside hotel but this place good place for travel custermer indeed,furthermore this place far away from heavy vehicle so bed time so easy to sleep thanks !!!! Good Good Good Good More parking vehicle Did not have fasilitis example pc in this hotel

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santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Rizal899, Thank you for taking the time to write us a review! We are happy to have hosted your stay and we hope to have the opportunity of welcoming you back again! Regards, Hotel Management Team More

Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2014

It's a really pleasant stay overall, the services are excellent, the food is not bad, the only downside is perhaps the location on the West Coast, which is pretty far from everywhere else. So unless you're conducting your business or have your appointments at that part of town, it's really too far. Although taxi and bus are extremely convenient just... More

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santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Flywan, Thank you for your great review! We are delighted to know that our team provided a prompt and attentive service that made your stay memorable. We will work hard to improve our service and we welcome feedback to improve aspects of our products consistently. We are happy to have hosted your stay and we look forward to the... More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 2, 2014

Convenient with MiMi Marts and local restaurants around. Bus stops both sides of the street are located in front of the hotel. Six bus stops to MRT Circle Line, which can connect you to the Central area of Singapore. Good at the reasonable price.

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santagrandhotels, Hotel Management Team at Santa Grand Hotel West Coast, responded to this review

Dear Rita, Thank you for taking the time to write us such a great review! We are happy to have hosted your stay and we are glad you enjoyed the location of our hotel. We appreciate your feedback as we are constantly trying to improve our service for future guests'. Thank you for choosing Santa Grand Hotel West Coast and... More

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Additional Information about Santa Grand Hotel West Coast

Address: 428 Pasir Panjang Road, Singapore 118769, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Santa Grand Hotel Singapore
Santa Grand Hotel West Coast Singapore

22 photos of this hotel

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Amenities

Official Description (provided by the hotel)
Santa Grand Hotel West Coast is located in the western part of Singapore, with the National University of Singapore (NUS) and National University Hospital (NUH) in close proximity. The five-storey building features elegant rooms and is also adjacent to the business and technology hubs of One-North and International Business Park. Guests will enjoy a warm stay because all sensory details have been carefully refined to be just right. As with all the touches, from the positioning of the high speed network link to the modern amenities, guest will feel thoroughly at home. Santa Grand Hotel West Coast caters mostly to corporate clients with offices located in the western part of Singapore. These include NUS, NUH, NTU and companies involved in the construction, oil refining, shipping & marine industries. It is primarily a corporate hotel suitable for visiting professors, foreign students or family member, senior level executives and those visiting NUH - overseas patients & family members, corporate companies - foreign expatriates on attachment or temporary lodging till they move to permanent accommodation. ... more   less 
Number of rooms
42

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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