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All 292 Singapore hotels

Grand Park Orchard

5.0 of 5 Hotel   |   270 Orchard Road, Singapore 238857, Singapore (Formerly Crown Hotel at Orchard)
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77%
Ranked #53 of 292 hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
anil1967 panchkula
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727 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
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English first
panchkula
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

This ideally located hotel was reviewed by me earlier also. Stayed in the same hotel again this year in January. The Hotel is right on Orchard and there can be nothing as Central. The rooms are a little small, however in a property on Orchard this kind of compromise is OK. The price you pay for convenience of approach to... More

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Only stayed 1 night and we were upgraded to the Club floor. Room was dated and in need of refurbishment as evidenced by general wear and light switch knob coming off. Also pillows were very thin. Must stress room was clean. Also have to recognize how professional and friendly all the staff were. For example the bell hand who helped... More

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Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I go to Singapore on a regular basis and in the past I tried to avoid staying in Orchard Road. This time I decided to give it a try and I was very pleased with my decision. The family and I landed early after a long haul flight and headed to the hotel. Check in was breeze and we were... More

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear crusinonmyharley, your decision to stay on Orchard Road and at the Grand Park Orchard is truly appreciated. Thank you, also, for sharing your positive feedback with us. I am delighted to know that we played a part in making that choice of yours a right one. Thank you sincerely once again and we sincerely look forward to being of... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Great location to all of the major Orchard road shopping centres. The hotel had a lovely subtle fragrance that kept it smelling fresh. The staff are all professional, helpful & extremely friendly. The crystal club is a peaceful refuge to enjoy a coffee or even better, free flowing champagne. Our room had a travellers smartphone, programmed with lots of information... More

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear aljody, it's truly great to know that you have returned to stay with us for the 3rd time. That is truly appreciated and I am happy to know that it was, once again, a positive stay. Your positive comments on the scent in the hotel, the Club Lounge, the service are all appreciated and will be shared with the... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

The breakfast discount offer is very much appreciated. The room is very modern and beautiful (I answered "no" for "Is this a classic hotel?" because it's not classic or old-school. It's modern, recently built with the latest kind of amenities. The staff was very helpful and friendly, and the bed was really comfortable. The Android phone with free international calls... More

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear ADTC_Rulez, delighted to know that your staycation in Grand Park Orchard was a great one. Your sharing of your positive stay is truly appreciated and for your your comments on the bed, the service the decor and last but not least, the HANDY smartphone, are all warmly appreciated. You are right, we are the only hotel in the city... More

1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay , amazing service , great staff especially Bob , he can help / organise anything you want to do , I will definitely be staying there in the future when I go traveling again Amazing accommodation

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear jonny H, thank you for sharing your feedback on your recent stay and I am truly happy to know that we made it a positive one. Your very positive comments on the service and Bob, in particular, will be shared with him and the team here. I am confident that it will motivate them to continuosly strive to do... More

Bangalore, India
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

Within walking distance to Mt Elizabeth hospital and all the major shopping areas on Orchard Street. Other than that, hotel was decent but nothing special. Room smelled musty, the only person who stood out was the doorman who was always cheerful and helpful.

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear CynSpecht, thank you for sharing your feedback on your recent stay. I am disappointed to know that were not able to make it a positive stay and it did not meet your expectations. Your positive comment on Vincent, our Doorman, is appreciated and will be shared with him. Nevertheless, I would like to thank you for providing us with... More

Tokyo
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

When I visit to Grand Park Orchard hotel, they had a private lounge at 11F and their staff are very friendly and nice. Specially, Hashim and Allan are very proffessional hotel man and I respect their hospitality and services. I will make sure I will make a reservation again.

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear TakashiY_13, I am truly happy to know that you stayed with us and enjoyed your stay, especially on the Club floors. Your gracious and positive comments on the service there, in particular my two Butlers, Hashim and Alam, are sincerely appreciated. Thank you truly and we definitely look forward to being of service to you soon, take care. More

Wichita, Kansas
Top Contributor
177 reviews 177 reviews
50 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

After not being fully satisfied in huge, impersonal hotels in Singapore we found this one and we had fantastic experience. Hotel is very efficient and clean. Service is top notch and rooms are very cozy and well decorated. Breakfast buffet is excellent. We used WiFi (it was included in our rate) and it was blasting fast. everybody in hotel try... More

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear NayiU, your fantastic review is very much appreciated and welcomed. Thank you for sharing this with all of us and for the very positive comments on the hotel especially the service, being top notch. This has been shared with the team and they were delighted to hear of it. Thank you truly and we anxiously look forward to your... More

Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 1 week ago

Grand Park Orchard is a centrally-located hotel in the heart of Singapore's shopping district. The service is always attentive and the check-in/check-out process is so easy and convenient. I love that the hotel lobby and reception area always smells so good, it's like aromatherapy. The bed is pretty decent, not too soft and not too hard. The uber-happening bar also... More

Was this review helpful? Yes
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Additional Information about Grand Park Orchard

Address: 270 Orchard Road, Singapore 238857, Singapore (Formerly Crown Hotel at Orchard)
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Park Orchard 5*
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Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#43 Business Hotel in Singapore #46 Luxury Hotel in Singapore #47 Romantic Hotel in Singapore #53 Top resorts Hotel in Singapore #55 Family Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Grand Park Orchard, Park Hotel Group’s flagship hotel, enjoys a strategic location right in the centre of Singapore’s vibrant and pulsating shopping district, Orchard Road. With its breathtaking herringbone design exterior glass façade and its show stopping media wall, the hotel features 308 luxurious rooms and suites, as well as a stunning new addition – Knightsbridge – a four-storey retail podium. ... more   less 
Number of rooms
308

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