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Grand Park Orchard

#71 of 301 Hotels in Singapore
Certificate of Excellence
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270 Orchard Road, Singapore 238857, Singapore (Formerly Crown Hotel at Orchard)
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Grand Park Orchard
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Grand Park Orchard
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897 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
  • All months
    (897)
  • Mar-May only
    (257)
  • Jun-Aug only
    (224)
  • Sep-Nov only
    (210)
  • Dec-Feb only
    (206)
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Jakarta, Indonesia
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed yesterday NEW

Since my first stay at the end of last year was satisfactory, I decided to stay in this hotel again with my family. Something has changed. The front desk team was arrogant now and very impatient in explaining things to us. I thought this was due to my problem with one of its member when I checked-in. She either try... More 

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed a couple of nights at this hotel. We keep on returning because of its convenient location. Just cross the road and we're at Takashimaya or Paragon where we can find everything we need to purchase, in addition to having a supermarket and several eating establishments. The hotel room is very clean with complete amenities, a safe and a... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed for 3 days with my family. We often stay at Grand park hotel because the location is really strategic near by takashimaya mall, paragon mall n other famous mall in Singapore. They have famous nasi lemak especially their condiment.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

I stay here for two nights on the 11th floor.. Both times I had breakfast, the lady didn't even say hi to us but rather treats Europeans so nice and much different. I don't like this place one bit and wouldn't recommend to anyone. Please share..

Was this review helpful? Yes
GPOREO, Front Office Manager at Grand Park Orchard, responded to this review

Dear Nathasin S, i am truly disappointed to read that we have failed to impress you during your stay with us. I apologise for the lapse in service standard you have encountered. Nonetheless, thank you for taking the time to provide your feedback, and it is definitely through our guests' feedback that we can improve on our services. I do... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed there over the weekend (last saturday). The room was a little smaller than expected, but overall the experience is good. Good for those who wants to shop in Orchard road, but not recommended if you are looking for a relaxing place to stay (its' a busy street). Stayed in the deluxe room, with king size bed. A few comments:... More 

Was this review helpful? Yes
GPOREO, Front Office Manager at Grand Park Orchard, responded to this review

Dear victorng82, Thank you for your comments. I apologies on the disturbance you encountered during your recent stay with us. I have also noted on your comments on the cleanliness of the room and have informed our housekeeping department again. Please be assured that this is not the usual standards we strive. Thank you for recommending our hotel, and i... More 

Hong Kong
Top Contributor
85 reviews 85 reviews
37 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited the hotel with my wife and we stayed for 3 nights at the club level room. What a disappointment. There are not much upside to staying at the club level. The club did not offer much in terms of snacks. Breakfast at the club level is so so. Nothing special. Some of the room service staffs are great, the... More 

Was this review helpful? Yes
GPOREO, Front Office Manager at Grand Park Orchard, responded to this review

Dear hktransplant, Thank you for your comments and i offer no excuse, except my sincere apologies on the service standard you have experience. Please be assured that this is not the usual service standard we strive to deliver, and i do hope you would return to stay with us in you next visit. More 

Ho Chi Minh City, Vietnam
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited Singapore with my aunt for the weekend and we booked a Deluxe twin at this modern hotel. We were for the most part very satisfied with our stay. The room was actually a bit smaller than expected but very clean and well-equipped. I especially love love the smartphone provided in the room with free data and callings in... More 

Was this review helpful? Yes
GPOREO, Front Office Manager at Grand Park Orchard, responded to this review

Dear Nuigurumi, Thank you for your positive comments and i am delighted to read that you had a lovely recent stay with us. I am also pleased to know that you have enjoyed the benefits of the complimentary smartphone equipped in all rooms offering unlimited free local and international calls to selected countries. I look forward to your return should... More 

Melbourne, Australia
Top Contributor
119 reviews 119 reviews
23 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights in a premier king room. We loved the location. Right on Orchard Road it's in the midst of all of the lively activity of the area, close to all of the shops and lots of options for places to eat. We arrived in the early hours of the morning, having booked our room for... More 

Was this review helpful? Yes 2
GPOREO, Resident Management at Grand Park Orchard, responded to this review

Dear andreaandsam, sincerly appreciate your comprehensive comments on your recent stay with us. It is delighting to read the compliments you had for our Staff and Thank you for that. I am glad to know you have a good sleep quality and has reaped the benefits of the complimentary smartphone service, offered on complimentary by the hotel to all guests... More 

Babol, Iran
Contributor
14 reviews 14 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went there two years ago but still can remember my lovely days in the hotel. The hotel is not too big its so clean and all the things are accesable . The food and beverages are really tasty and the hotel Location is the best thing among all other good things. Recommended 100%

Was this review helpful? Yes 2
GPOREO, Resident Manager at Grand Park Orchard, responded to this review

Dear Alireza6098, i am glad to read that your stay with us was a memorable one, and you have once again returned to your stay with us. Thank you for your positive comments on the cleaniless, location as well as the F&B in the hotel. I am definetly looking forward to your return again. More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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