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All 292 Singapore hotels

Grand Park Orchard

5.0 of 5 Hotel   |   270 Orchard Road, Singapore 238857, Singapore (Formerly Crown Hotel at Orchard)
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78%
Ranked #53 of 292 hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
hammy08 lisburn
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752 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
lisburn
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice stay, rooms are a reasonable size and staff are very helpful. The hotel is a busy buzzing environment with a popular pool bar the runs different drinks offer every night couple with a very noisy cinema style billboard adjacent. Nice hotel but not for those looking to relax but then again Singapore is not a quiet place.

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Colombo, Sri Lanka
Contributor
16 reviews 16 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Situated on Orchard Road next to the Paragon Shopping Centre. Free wifi, Free mobile phone usage for international calls, we are very satisfied with the hotel. Staff are professional. Room is not very large, but clean and comfort. ACCESS TO THE ROOM A BIT COMPLICATED, have to use two elevators. Anyway a great hotel

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear Salik_sum, your positive feedback shared with us is most appreciated and thank you for choosing to stay with us. I am fully aware of the many other choices one has in the city, thank you. I am happy to know that you enjoyed the benefits of the HANDY smartphone. thank you sincerely, once again and we look forward to... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here as a couple in July. Perfectly situated on Orchard Road next to the Paragon Shopping Centre. Comfortable rooms, big screen TV, etc, all the basics. One outstanding feature though is the free smartphone they provide which allows you to access a number of shopping and tourism apps, as well as free unlimited international calls and web access! Didn't... More

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear BullnBush, your choice to stay with us is truly appreciated and thank you also, for sharing the positive feedback on your most recent stay in July. The positive comments are all truly appreciated, especially on the HANDY smartphone, which does offer many benefits to all our guests. Thank you once again and we look forward to your return in... More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm currently staying at the Grand Park Hotel. Whilst the hotel is actually beautiful and the majority of staff outstanding, things have occurred within my first 2days that don't resemble a 5star hotel. Negatives - 1. My room was not cleaned on day one. I rang at 7pm at night and they didn't know why - poor excuse. 2. My... More

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear Adam M, thank you for sharing your feedback with us as we truly appreciate feedback. It was great that we did get in touch with you immediately in your room to express our sincere apologies and rectify all the issues brought up. Thank you for your understanding and appreciation, for the call made to you. We do take feedback... More

Dubai
Top Contributor
158 reviews 158 reviews
51 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is on orchard road. Its fantastic for shopping and going out, very practical. I only stayed for a business meeting for whole day in the hotel and the food quality was fantastic. Glass of champagne on arrival was also not a bad idea.... service was efficient, the rooms were for singapore standards quite good size. I would not... More

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear DORDubai, thank you for taking the time to share your feedback with all of us and for choosing to stay with us. Your positive comments are all truly appreciated and have been shared with the entire team. Just to let you know that the HANDY is placed and made available to our guests in all guest rooms, so that... More

Singapore, Singapore
Top Contributor
223 reviews 223 reviews
53 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a Staycation with my other half. The service were top notch. Location is awesome, right in Orchard itself. Staffs were all polite and helpful and the Crystal Club lounge is just so good. Hotel even had a local mobile phone that you could use and make free overseas call.

Was this review helpful? Yes 1
GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear reccakusanagi, thank you so much for sharing your "outstanding" stay. Your positive comments on the location, service, staff and Crystal Club lounge are all so truly appreciated. Nice ti know that you enjoyed the HANDY smartphone and it's benefits. We hope to welcome you back again soon and thank you for choosing to stay with us. More

1 review
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel was of course superb. That was the reason for our first stay. If our first stay was nice, this second time around it was definitely better than nice.. We receive a pleasant surprise in th form of an orange box in our room. A smartphone that came with free unlimited internet connection and phone call... More

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear Olivia G, your return to stay with us again is truly appreciated, thank you. Delighted to know that you reaped the benefits of the HANDY smartphone, a recent introduction to the hotel and to improve the value of staying with us. Thank you for your point on the cleanliness, that will be shared with the team. Truly appreciate it... More

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Good The best reason to stay at this hotel is the location, if you're a shopping enthusiast. I am not, but the wife is ha. It's close to the popular shopping places in Singapore. Service was efiicient, but I would not say it was memorable. Breakfast in the club lounge is just OK, selection was meh. The Not-So-Good The... More

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear TheBalinese Traveller, thank you for choosing to stay with us and for sharing your feedback with all of us. Your positive comments are truly appreciated and we are grateful for the. Your point on the elevator on a different floor is well noted, many of the newer hotels have a feature as such. I am sorry that the crowd... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

What I like the most from this hotel of course the location. It's perfect place for shopping and bussines at once. I spent a day only and not enough time to explore more. Overall this hotel is ok to what I paid for. Room size is perfect. To mention, they hv free biz centre with free internet and free local... More

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GMGPOR, General Manager at Grand Park Orchard, responded to this review

Dear SilvyL, your sharing of the positive feedback during your recent stay is sincerely appreciated. Room sizes in general are subjective and I am happy to know that you found it perfect for you. Our location, as you mentioned, is ideal for a combination of leisure and business and truly delighted to know that you were able to combine both... More

Vung Tau, Vietnam
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have already stayed in Grand Park 3 times. We like it for its location. Appearance of the hotel is a bit old and dirty a bit (some places). Needs renovation and more attention for clearness. The restaurant is very nice. The price for lunch and dinner is very reasonable. A good choice for travelers to avoid high prices outside.... More

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Additional Information about Grand Park Orchard

Address: 270 Orchard Road, Singapore 238857, Singapore (Formerly Crown Hotel at Orchard)
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Park Orchard 5*
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Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#41 Business Hotel in Singapore #45 Luxury Hotel in Singapore #46 Romantic Hotel in Singapore #53 Family Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Grand Park Orchard, Park Hotel Group’s flagship hotel, enjoys a strategic location right in the centre of Singapore’s vibrant and pulsating shopping district, Orchard Road. With its breathtaking herringbone design exterior glass façade and its show stopping media wall, the hotel features 308 luxurious rooms and suites, as well as a stunning new addition – Knightsbridge – a four-storey retail podium. ... more   less 
Number of rooms
308

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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