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All 294 Singapore hotels

Grand Park Orchard

4.5 of 5 Hotel   |   270 Orchard Road, Singapore 238857, Singapore (Formerly Crown Hotel at Orchard)
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Ranked #60 of 294 Hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Ali S Manama
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820 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manama
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good things: -Excellent location on Orchard road next to the major malls -They provide a complementary mobile phone with Singapore SIM card. You can use it to make free calls within Singapore and few international destinations. This was an amazing feature that I have not seen in any other hotel. -very clear and staff are friendly Bad things: - breakfast... More 

Was this review helpful? Yes
Miri, Sarawak, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice place to stay be it on business or holiday. It is very close to the famous Orchard Road. You can use either Orchard or Somerset MRT station to go anyway from this hotel, it is just a few minutes walk to reach these stations. One thing I like the best about this hotel is that they provided one smartphone... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

Glad to be checking out of Grand Park Hotel Orchard tomorrow. We could put up with the stained towels, malfunctioning extremely cold air-conditioner (Still freezing at 30 degrees), slow response from the house keeping, but cannot accept the fact that house keeping would leave our room door ajar. We left the room at 6.50pm and got back at 9.05pm. God... More 

Was this review helpful? Yes 2
Top Contributor
99 reviews 99 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is nicely situated. On Orchard road very close from shopping centers ... The breakfast is ok in the recently refurbished restaurant. The rooms are big enough and comfortable. The gym is not so big but the machines are new and well maintained. A nice bar to have a drink at night. Staff is very helpful. This is the... More 

Was this review helpful? Yes
GPOREO, Resident Manager at Grand Park Orchard, responded to this review

Dear thibautib, Thank you for your positive feedback on your recent stay with us. I truly appreciate that you have made the hotel the place to come when you are in Singapore. We look forward to welcoming you back again in your next visit; will continue to strive to improve our service standards. More 

Colombo, Sri Lanka
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at Grand Park Orchard, Singapore on two occasions this year and was very happy both times. The very smart approach and the front desk made me slightly nervous that the staff would be brisk, business like and not personal but I was delighted to find that they were extremely friendly and helpful. I was upgraded without request which... More 

Was this review helpful? Yes
GPOREO, Resident Manager at Grand Park Orchard, responded to this review

Dear Ruvanthi, Thank you for your generous feedback on our Staff and your continuous support with us. I am happy to read on your praises for the consistency of our service and truly appreciate that. We look forward to seeing back to stay with us in your future visits. More 

Tel Aviv, Israel
Top Contributor
128 reviews 128 reviews
61 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

we arrived to a smily front desk person and welcome service with a glass of lemonade , great doorman service . the room is not big and the view is not to die for the bath tub is in a window bathroom kind of fun . The Decore is sharp and bedding is fine , lush bath robes and great... More 

Was this review helpful? Yes
GPOREO, Resident Manager at Grand Park Orchard, responded to this review

Dear navaritz, Thank you for your positive feedback on our service standard and I am very happy to read that you have enjoyed every bit of your stay. Thank you for recommending us, and we are looking forward to see in January. More 

singapore
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been staying in this hotel already 4 times now, short stays 1-2 nights as well as one week. The rooms are very nice and clean, location is best at centre of Orchard road / direct to CTE, and staff very diligent and I feel like at home. in addition they offer a complementary mobile phone service with free... More 

Was this review helpful? Yes
GPOREO, Resident Manager at Grand Park Orchard, responded to this review

Dear Kikifamily, I am truly appreciative of your continuous support for us and Thank you for your positive feedback on our rooms and cleanliness, as well as our Staff. I am glad that you have enjoyed the HANDY, a complimentary mobile phone that offers free IDD calls and data usage to all guests who stayed with us. We look forward... More 

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I spent 3 nights at the Grand Park Orchard prior to boarding a cruise for Shanghai. We had a Club Room on Level 11 right around the corner from the Club Lounge (nice and handy for happy hour!). The rooms are on the smaller side but beautifully decorated with lovely furnishings. I cannot say enough about the... More 

Was this review helpful? Yes
GPOREO, Resident Manager at Grand Park Orchard, responded to this review

Dear BrisTania, Thank you for staying with us. I am delighted to hear that you have enjoyed the Club benefits during your stay with us at the Club floor. It is delighting to hear that you have reaped the benefits of the complimentary mobile phone service. We are looking forward to your stay with us during your next visit to... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was in a good location in orchards near the malls very nice rooms with the inter leading doors.. The staff were friendly especially the porters. The only downside was they were not very accommodating for a late check out even though we arrived at 4:30am,where other hotels are! They is a smoking floor so that is good for... More 

Was this review helpful? Yes
GPOREO, Resident Manager at Grand Park Orchard, responded to this review

Dear mohammed n, Thank you for your positive feedback on the friendliness of ur Staff. I have conveyed your praises to the team. I am delighted that to read that you have a great experience during your stay with us and enjoyed the usage of the complimentary mobile phone service offered throughout your stay, and Thank you for selecting us... More 

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Four of us stayed at the Grand Park Orchard in Singapore before boarding a cruise ship. The hotel was very comfortable, the amenities in the room were outstanding and the breakfast was good. However, our trip would not have been the success it was without Bob Shamsheer. Bob was so friendly and knowledgeable about the area, he was life saver.... More 

Was this review helpful? Yes
GPOREO, Resident Manager at Grand Park Orchard, responded to this review

Dear Bastropwright, Thank you for your great praises and recommendation on Bob. Your generous praises have been conveyed to Bob, and he appreciated your kind words. It is very delighting to read that you have enjoyed our breakfast, and enjoyed your stay with us. More 

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Additional Information about Grand Park Orchard

Address: 270 Orchard Road, Singapore 238857, Singapore (Formerly Crown Hotel at Orchard)
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Park Orchard 4.5*
Number of rooms: 308
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Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore
Hotel Style:
#47 Romantic Hotel in Singapore
#51 Luxury Hotel in Singapore
#55 Business Hotel in Singapore
#68 Family Hotel in Singapore

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.