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All 290 Singapore hotels

Hotel Royal at Queens

4.0 of 5 Hotel   |   12 Queen Street, Singapore 188553, Singapore
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64%
Ranked #107 of 290 hotels in Singapore
A recent review
3 of 5 stars reviewed 5 days ago
Tina W Warrnambool, Australia
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403 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Warrnambool, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I thought for the price paid this hotel was very shabby and worn. Our bathroom had a soap dish in the shower that was absolutely disgusting and all the grouting on the tiles was dirty and mouldy. The breakfast had a good variety but when we went down at 9 am all the food was nearly cold. Also staff chopping... More

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Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

You cannot say how much of the service they offer you could relate in money ...well yes for them customer service and guest comfort is priority.From the time we checked in we were greeted by Mr George Lim , his smile does take away the tiredness from a long journey and having traveled with elderly people.The check-in was smooth and... More

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NSW
Top Contributor
53 reviews 53 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a one night stopover booked through the Singapore Airlines website, for a very reasonable price, including airport transfers. The staff were extremely friendly and helpful and the room was comfortable and quite large. Bathroom had been recently renovated and the bed was huge. It's close to MRT stations, and walking distance from Orchard Road shops. Restaurant food is... More

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this as part of a Singapore Airlines stopover holiday and picked this hotel for it's location. The location is great, a short stroll to either Bugis or Bras Basah MRT stations (although Bugis is easier to get you to other places) and there's plenty of shops and food options around. The hotel is clean and tidy, nothing particularly special.... More

Was this review helpful? Yes 1
London
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel by booking through Singapore Airline holiday deals. It was adequate - bedroom was small but had everything that we required including an iron & board. There is a swimming pool but small - towels provided which was a bonus. We did not use the dining facilities but there was a 50% discount for travellers on... More

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Jamshedpur, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms were large, with large size TV and Bed, good lighting options and very nice bathroom. As an Indian, we found very few options in breakfast and depended mostly on Eggs. There was also no major change in menu during our three days stay. Locations is good as its just next to a MRT station. However if you are in... More

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Hampshire
Top Contributor
195 reviews 195 reviews
81 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed March 8, 2014

The room doesn't strike you as trendy and modern, lots of dark wood, but the bathroom and lighting were more modern feeling and it was large and comfortable with all required facilities. Fridge, safe, and tea and coffee (poor quality) in the room. Very comfortable bed and not much noise around the hotel, so good sleep quality. A very good... More

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Burton in Kendal, United Kingdom
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 6, 2014

If you want to see a country then stay away from the usual Euro/American tourist fodder. This little hotel was just fine unlike the usual massive tourist hotels in Singapore and a lot cheaper too. Found on Booking.com last year at a decent price including a breakfast. Mainly chinese as staff and consequently many chinese guests which is no bad... More

Was this review helpful? Yes 3
Saint Paul, Minnesota
Top Contributor
88 reviews 88 reviews
23 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed March 5, 2014

Booked this hotel with the Singapore Air package for a 2-day precruise stay in Singapore. It started on a sore point. The lady manning the SSH kiosk where I was directed to get information about the hotel transfer was very rude, impressing me that I was taking her precious time away from listening to whatever was barking in her ear!... More

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 4, 2014

Visited the hotel in February 2014 We stayed in this hotel for 3 days, the staff was really kind, buffet breakfast gives you a good variety of food and the position is quite strategic both for good walkers and for commuters. Rooms are clean and big Suggested

Was this review helpful? Yes 1

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Additional Information about Hotel Royal at Queens

Also Known As:
Royal At Queens Singapore
Royal At Queens Hotel
Hotel Royal At Queens Singapore
Address: 12 Queen Street, Singapore 188553, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#74 Luxury Hotel in Singapore
#107 Top resorts Hotel in Singapore
#107 Spa Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Royal at Queens 4*
Official Description (provided by the hotel):
We are a 4-Star smoke free hotel with 231 well-appointed guest rooms, including Executive Rooms, Junior Suite & Service Apartments that are incorporated with contemporary decor that caters to both business and leisure travellers. Strategically located in the City's dynamic business, financial, convention, cultural, entertainment, and educational hubs, our hotel is located close to places such as Suntec City, Raffles City, Chijmes, Singapore Art Museum, Bugis Junction, Bugis Village, Esplanade Theatres On The Bay, Marina Square, Singapore Flyer, Little India, Boat Quay and Clarke Quay. We are also conveniently located within walking distance to 3 MRT stations - Bras Basah, City Hall, and Bugis - with Bras Basah MRT Station being only 100 meters from our doorstep. ... more   less 
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