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Hotel Royal at Queens

12 Queen Street, Singapore 188553, Singapore
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Hotel Royal at Queens
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Ranked #133 of 300 Hotels in Singapore
A recent review
5 of 5 stars reviewed 5 days ago
Marc A New York City, New York
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537 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
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New York City, New York
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel itself has an outstanding hotel service and rooms, so no comments on it. Maybe the labeling to find your own room should be improved. About the location, it is near the city hall (not that relevant), the old historic Raffles hotel, and the wonderful Clarke Quay nightlife area (quite important). Metro next to the hotel too so it... More 

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NZ
Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for 2 nights, the second time we have stayed here. We arrived at 7am after a long flight and our room was ready. It is not a flash Hotel but had everything we required, good size room and clean. Location is ideal, train a few meters from the hotel or walk to some destinations, taxis... More 

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Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 8 nights this month. We arrived late 23h30 on a Saturday night to be given a room on the 15th floor with a queen when we asked for a twin room. Luckily this was no problem to change and within in minutes we were safely in our 5th floor room with a super single... More 

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Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family of four -2adult/2 children stayed here for 3 nights as part of a Singapore Stopoverpackage. Having read the reviews here I was expecting a very basic hotel. We were very pleasantly surprised. We had interconnecting rooms (14th floor) which were neat, clean, had excellent amenities. Beds were hard-but I've stayed in far more expensive hotels and had worse.... More 

Was this review helpful? Yes 2
Sydney Australia
Top Contributor
56 reviews 56 reviews
34 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this hotel as part of a four night Singapore stopover holiday package and got an excellent rate in a city which is very expensive compared to Bangkok or KL. Other reviewers have complained about noise and ants but we had neither of these and could find no fault with the check in or cleanliness of our room. The... More 

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

As I was saying , location was great next to the metro station , close enough to the see sights, thankfully without any discussions we got highest floor's rooms with the view , quiet enough , but worst of design , hallways are like a cave dark and and old carpeting , lobby was a joke , just like information... More 

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Hindmarsh Island, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed here one night on a SIA stopover and the experience spoilt the end of a great trip . The old adage " you only get what you pay for " certainly applies here. By Singapore standards we paid little for the stopover And That Is What We Got. Reception was fine but it went downhill from there. Our... More 

Was this review helpful? Yes 2
Lancashire
Senior Contributor
48 reviews 48 reviews
41 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed here before so knew what to expect. The check in is always excellent, we have always been given a room early after an overnight flight, it is much appreciated. It is very convenient for the MRT & the free Wi-Fi was wonderful.The staff were helpful & stored our luggage for the day. We have not eaten here.... More 

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Manchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 17, 2015

We booked this hotel as part of the SIA stopover package. The first big plus was being allowed to check in early, after a long overnight flight this was very helpful. The porter who showed us to our room was very nice and helpful. Rooms are a basic size but fine for us. The bathroom was quite decent with a... More 

Was this review helpful? Yes 2
Darwin, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 17, 2015

The good thing about this hotel is that is its central location and that it is very close to the MRT station, everything goes down hill from there. Stayed here for three nights in March. In the first room on the 16th floor the toilet leaked from the u-bend and the room smelt with a very damp horrible smell. We... More 

Was this review helpful? Yes 4
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