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Hotel Royal at Queens

12 Queen Street, Singapore 188553, Singapore
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Hotel Royal at Queens
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Ranked #134 of 301 Hotels in Singapore
A recent review
4 of 5 stars reviewed 3 days ago
balihappy56 Sydney Australia
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531 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney Australia
Top Contributor
52 reviews 52 reviews
32 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked this hotel as part of a four night Singapore stopover holiday package and got an excellent rate in a city which is very expensive compared to Bangkok or KL. Other reviewers have complained about noise and ants but we had neither of these and could find no fault with the check in or cleanliness of our room. The... More 

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Hindmarsh Island, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We stayed here one night on a SIA stopover and the experience spoilt the end of a great trip . The old adage " you only get what you pay for " certainly applies here. By Singapore standards we paid little for the stopover And That Is What We Got. Reception was fine but it went downhill from there. Our... More 

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Lancashire
Senior Contributor
48 reviews 48 reviews
41 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We have stayed here before so knew what to expect. The check in is always excellent, we have always been given a room early after an overnight flight, it is much appreciated. It is very convenient for the MRT & the free Wi-Fi was wonderful.The staff were helpful & stored our luggage for the day. We have not eaten here.... More 

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Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel as part of the SIA stopover package. The first big plus was being allowed to check in early, after a long overnight flight this was very helpful. The porter who showed us to our room was very nice and helpful. Rooms are a basic size but fine for us. The bathroom was quite decent with a... More 

Was this review helpful? Yes 2
Darwin, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

The good thing about this hotel is that is its central location and that it is very close to the MRT station, everything goes down hill from there. Stayed here for three nights in March. In the first room on the 16th floor the toilet leaked from the u-bend and the room smelt with a very damp horrible smell. We... More 

Was this review helpful? Yes 4
Holbrook, New York
Top Contributor
140 reviews 140 reviews
58 hotel reviews
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed 1 week ago

My first time in Singapore, so I didn't know the city's layout. On arrival my transfer dropped me off at a different Hotel Royal! Coming here the first thing I noticed is its proximity to the Bugis Shopping area and a few Food hawker centers. And the hotel is close to the central part, just north of Marina Bay. There... More 

Was this review helpful? Yes 1
Vincennes, France
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here recently and left a phone and some keys behind in a drawer. ae contaxted the hotel and arranged to have the items sent on to us . It was all done very quickly and efficently. Thank you to those involved.

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Cebu City, Philippines
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very near the subway and Bugis Street. Staff is quite helpful and courteous. Shower curtain in the room that we are staying either needs to be replaced or changed entirely to a glass enclosure.

Was this review helpful? Yes 2
Newcastle, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 4 days on our way home to Australia from Europe. We would describe the hotel as one which we would be used to staying at in any major city ie it is just a place to sleep. The room and the hotel in general were both very quiet, the room was clean. The location... More 

Was this review helpful? Yes 4
Wellington, New Zealand
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our rooms are good and we could see next door swimming pool in another hotel however rooms 1123 desk has tiny bugs crawling and it needs to be fumigated! I loved the restaurant food because the menus was excellent plus I also saw cans of soft drinks in our room fridges!

Was this review helpful? Yes 4
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