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All 290 Singapore hotels

Victoria Hotel

2.0 of 5 Hotel   |   87 Victoria Street | South, Singapore 188016, Singapore
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Victoria Hotel
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71%
Ranked #91 of 290 hotels in Singapore
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566 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Brisbane
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here in 2 rooms with my partner and my daughters for 6 nights. We requested 2 rooms on the same floor either on the 5th or 6th floors, but got split up on the 2nd and 3rd floors and were told the other floors were fully booked, but we didn't see many guests coming in and out of the... More

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santagrandhotels, Hotel Management Team at Victoria Hotel, responded to this review

Dear Made_1, Thank you for choosing Victoria Hotel! We are pleased to hear that our staff were friendly and polite and that you enjoyed the location of our hotel! We are sorry to hear of your encounter over the room allocations. Room requests are subject to availability and our team always try our best to meet guests' requests. We appreciate... More

Perth, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Just enough space to walk in the tight space between single beds and the wall. The bed was incredibly hard and I find hard beds uncomfortable. Decor very dated, pink feature wall. Nowhere to put suitcases. Only one elevator, so often there was a queue to get in. Staff were excellent, and room was very clean, its just that I... More

Review collected in partnership with this hotel

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santagrandhotels, Hotel Management Team at Victoria Hotel, responded to this review

Dear JaneAgain, Thank you for choosing Victoria Hotel. We are pleased to hear that our staff were friendly and helpful however we are disappointed and sorry to hear of your discomfort. We appreciate your feedback about Victoria Hotel and while we wish your experience had been a better one, your valuable feedback helps us improve the facilities and services we... More

Barcelona, Spain
1 review
3 of 5 stars Reviewed 5 days ago NEW

Good hotel for spent few time in the rooms. Close to the Bugis metro station and bugis street. Also in 10 minutes walking you can reach the boat quay area Some window room views are a out site wall. I was located on the 3rd floor and is not very quiet. Easy to hear outside noises

Review collected in partnership with this hotel

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santagrandhotels, Hotel Management Team at Victoria Hotel, responded to this review

Dear barbatin, Thank you for taking the time to write us a review. We are pleased to hear that you enjoyed the location of our hotel! We are happy to have hosted your stay and we hope to have the pleasure of welcoming you back again! Regards, Hotel Management Team More

Bratislava, Slovakia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

160 SGD for a horrible small and smelly room by late arrival and early checkout without breakfast is just abuse. And stuff is also not very friendly, feels like you annoy them with every request, which reminds me that wifi didn't work and they were unwilling to fix it.

Review collected in partnership with this hotel

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santagrandhotels, Hotel Management Team at Victoria Hotel, responded to this review

Dear deep_blue81, Thank you for taking the time to share your experience with us. We are disappointed to hear that we did not meet your expectations during your stay with us. We have reviewed the approach of our service crew towards our hotel guests and shall continue to strive for better customer service and relations through guidance and retraining. We... More

Quezon City, Quezon City, Philippines
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were satisfied with our stay in Victoria Hotel in 2013 that it was top of mind for our return trip last February. On our online booking, we requested for the same room that we stayed in last year. We got no response but were gratified that said request was granted on arrival. This time, the staff seemed more friendly... More

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santagrandhotels, Hotel Management Team at Victoria Hotel, responded to this review

Dear SofiaDG, Thank you for your great review. We are delighted to know that our team provided a prompt and attentive service that made your stay memorable. We will work hard to improve our service and we welcome feedback to improve aspects of our products consistently. Thank you again for sharing your experience with us here. We look forward to... More

Sydney, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice location hotel. All staff are friendly. But ,please do not expect luxury room.So very good for business trip. I would like to ask to improve Wifi connection, because I could not use around 9.00-11.00 pm. I had to use my 3G mobile internet connection. Please improve this matter as soon as possible.

Review collected in partnership with this hotel

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santagrandhotels, Hotel Management Team at Victoria Hotel, responded to this review

Dear Tomoaki_2014, Thank you for taking the time to write us a review on TripAdvisor! We are pleased to hear that you enjoyed the location of our hotel and that our team provided you with prompt and attentive service that made your stay a memorable one! We thank you for your feedback and we have shared your concern with the... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

My 2 nites stay here was quite good,but the staff were against me.taking some pics of the old gated elevator as part of a history project Management,why the he*l am i not allowed to take a pic of the elevator while others can take a vid??(search:Victoria Hotel otis gated elevator on YouTube)

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santagrandhotels, Hotel Management Team at Victoria Hotel, responded to this review

Dear Alexander_Rail_Fan, Thank you for taking the time to write us a review on TripAdvisor. Our team is pleased to hear that Victoria Hotel was of importance to your history project. However, we are disappointed to hear that we did not meet your expectation during your stay with us. We appreciate your feedback and please be assured that we have... More

Austin, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

If you are looking for a budget hotel without giving up cleanliness and service, close to attractions and accessible to public transportation, this is it. Look no further. Staying in the top floor assured quiet restful evenings.

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santagrandhotels, Hotel Management Team at Victoria Hotel, responded to this review

Dear lalang I, Thank you for your 5 star review! We are delighted to hear that you enjoyed the location of our hotel and that our team provided you with prompt and attentive service that made your stay a memorable one! Thank you for choosing Victoria Hotel, we are happy to have hosted your stay and we hope to have... More

Budapest, Hungary
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excellent location, spotless clean, functional room. The front desk people are workers, a cheerful smile, a heartful hello would make all the difference. Shame they do not provide meals, the restaurant on location is closed in the mornings.

Was this review helpful? Yes 1
santagrandhotels, Hotel Management Team at Victoria Hotel, responded to this review

Dear Iakos, Thank you for taking the time to write us a review! We appreciate your feedback about our service and we have shared your concerns with the team for immediate attention to improve our guests' experience. Thank you again for sharing your experiences with us and we hope to have the pleasure of welcoming you back again! Regards, Hotel... More

Melbourne, Australia
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff are very nice and it has a comfortable bed etc. Close to the MRT station and plenty of eateries near by. My only issue is that the from is starting to look old and dated but for a two star hotel, what can you expect.

Was this review helpful? Yes
santagrandhotels, Hotel Management Team at Victoria Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Victoria Hotel! We are pleased to hear that you enjoyed the location of our hotel. We appreciate your feedback and we will work hard to improve our service, products and facilities consistently. Thank you again for sharing your experience with us here! We are happy to have hosted your stay and we look... More

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Additional Information about Victoria Hotel

Also Known As:
Victoria Hotel Singapore
Address: 87 Victoria Street | South, Singapore 188016, Singapore
Location: Singapore > Singapore
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#75 Family Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Victoria Hotel 2*
Official Description (provided by the hotel):
Victoria Hotel is centrally located within the historic Bras Basah neighborhood, with colourful and multi-racial cultures, and interesting shopping explorations. The hotel provides modern facilities and opens a window to multi-cultural Singapore. Victoria Hotel is convenient for getting to the heart of the city, with notable landmarks in the vicinity. Nearby are the historic Bugis Street, modern Bugis Junction, National Library Building and Bras Brasah Complex ideal for the leisure traveler seeking a cultural experience that is right in the centre of the action. Food stalls and eateries abound to entice the visitors as soon as they step out the front door of the hotel. Furthermore, Victoria Hotel is within walking distance of Raffles place, SMU and Suntec Singapore International Convention and Exhibition Centre at Suntec City, Mass Rapid Transit stations (MRT- Bugis and City Hall stations), Raffles City and Marina Square Shopping Centre and the Singapore Art Museum. Victoria offers a mid-range accommodation compared to the costly city-centre hotels to business travelers, SMU visitors and lecturers, and show or convention exhibitors and visitors. ... more   less 
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