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Shangri-La Apartments

1 Anderson Road, Singapore 259983, Singapore
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Shangri-La Apartments
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Ranked #43 of 300 Hotels in Singapore
A recent review
4 of 5 stars Reviewed April 27, 2015
Vivek0710 Jaipur, India
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76 Reviews from our TripAdvisor Community

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Traveler rating
    43
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39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • English first
  • German first
  • Japanese first
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English first
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  • Mar-May only
    (31)
  • Jun-Aug only
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There are newer reviews for Shangri-La Apartments
See the most recent reviews
Jaipur, India
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 27, 2015

It's a very good option to stay on orchard road of Singapore with great comfort like home. It has both privacy and place to intermingle. Gesture at check in and on entering room was fabulous. Enjoyed stay thoroughly except lack of house keeping on holidays. Having some many positives, this can be ignored.

Was this review helpful? Yes 2
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Vivek0710 Thank you for the positive review via Tripadvisor! I am glad to know that you have enjoyed your stay at the Shangri-La Apartments - your home away from home in Singapore. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 26, 2015

Shangri- La Apartment is the better option for family staying short or longer in Singapore. During our stay i can say that all the staff is very friendly and helpful. The housekeeping that assigned in our floor they never fail to keep our apartment clean, neat and fuss-free. We choose Shangri La apartment because they offer a peaceful and quiet... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Earlyn A Thank you for the encouraging recommendation via Tripadvisor! I am delighted to know that your family and you have enjoyed your stay at the Shangri-La Apartments. Please know that your compliments are much appreciated and will be shared with all my colleagues, especially those from the Housekeeping team. I look forward to welcoming you back soon! With... More 

Leuven, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

This is likely the better/best option for staying a week or longer in Singapore. While staying at the Shangri-La apartments you also have access to all Shangri-La Hotel facilities ! Good value for top quality and unparalleled service !

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Philip H Thank you for the positive review via Tripadvisor! I am truly happy to know that you have enjoyed your stay at the Shangri-La Apartments - your home away from home in Singapore. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 18, 2015

Honestly, I don't know how this property can charge people for what we went through. It cost us just over $500 Singapore per night, which I realize is a little less in US$, but it still seems steep considering: 1) there was CONSTRUCTION going on during our stay, which woke up our baby from his naps. (One of the main... More 

Was this review helpful? Yes 3
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Sibleyrand Thank you for sharing your feedback via Tripadvisor. I am sorry to learn that your Shangri-La experience fell short of expectations. May I please request that you contact me directly so that I can apologise to you in person, and at the same time, find out more details about your visit for service improvements? My email address is:... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 15, 2015

We are a young couple who just needs a comfortable and quiet environment after work each hectic day. The guest services and concierge department in Shangri La Apartments is a team of absolutely passionate working employees who care and are always there for their guests. Always seen helping and seeking to our needs 24/7. Special mention to Delia, Elizabeth, Kim,... More 

Was this review helpful? Yes 2
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear CharmaineLim Many thanks for your encouraging review via Tripadvisor! I am glad to know that your family and you have enjoyed your stay at Shangri-La Apartments. Please know that your heartwarming compliments are much appreciated and will be shared with all my colleagues, especially Delia, Elizabeth, Kim, Joel, Rizal, Laura, Kenji, Jamaliah and Safrinah. I look forward to welcoming... More 

Inverness, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 14, 2015

We stayed with our two older children for 9 nights at the excellent Shangri La apartments. The double bedroom apartments are large and very clean and the staff are very friendly and helpful. Lovely pool which never seems to get too busy. The apartments have the added benefit of using Hotel's facilities including gym, pool, tennis courts and shuttle bus.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear JockieBoy99 Many thanks for your heartwarming review via Tripadvisor! I am glad to know that your family and you have enjoyed your stay at the Shangri-La Apartments - your home away from home in Singapore. Please be assured that your compliments will be shared with all my colleagues, especially the chefs, Kenji and Sefreena. I look forward to welcoming... More 

Level Contributor
1 review
4 of 5 stars Reviewed April 14, 2015 via mobile

It was a very pleasant stay as apartments are so much better to live in than hotel rooms. But you still get to use all the facilities of the shangrila hotel next door. The best breakfast in town. Slightly old building, but the experience was good overall.

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Rajeev B Thank you for sharing your positive review via Tripadvisor! Shangri-La Apartments aspire to be the home-away-from-home for all our residents. I am encouraged to read that you have enjoyed your stay in your Singaporean home. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager More 

Dhaka
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 12, 2015

This is our first experience staying at a service apartment and we are likely to repeat it. We were planning an extended stay in Singapore with an elderly person for medical treatment and we were very pleasantly surprised with the great service and helpfulness of the staff at Shangri-La apartments. The facilities are very nice. We stayed in a 2... More 

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Waseem Y Thank you for sharing your positive review via Tripadvisor! I am glad to know that your family and you have enjoyed your stay at the Shangri-La Apartments. My colleagues will be very encouraged to read your compliments. Regarding your observations on wear and tear, may I please request that you contact me directly so that I can... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed April 7, 2015

We travelled to Singapore last week - a group of 2 mums and 7 kids between us. We had a mix up with bedding arrangements when we arrived, but both the 2BR and the 3BR apartments were eventually given an extra single bed each free of charge. Our apartments were across from each other, as requested, and at the end... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Jac_Pleass Many thanks for choosing to celebrating Easter with us, and for sharing your positive review via Tripadvisor. While I am happy to know that your families and children have enjoyed your vacation at the Shangri-La Apartments, I am concerned to read about some of the service shortfalls. May I please request that you contact me directly so that... More 

1 review
5 of 5 stars Reviewed April 7, 2015 via mobile

We stayed for 9 nights, with two teenagers. Apartment was clean and comfortable. Apartment could benefit from a larger sofa and more comfortable lounge chairs. Apart from that the stay was great, staff helpful, close to Orchard Road, shuttle bus was convenient, quick walk over to the hotel for a great buffet breakfast and the fully equipped gym. Pool was... More 

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Aussie121212 Many thanks for sharing your positive review via Tripadvisor. I am glad to know that your family and you have enjoyed your stay at the Shangri-La Apartments. I look forward to welcoming all of you back soon. With best regards Reto Klauser Vice President and General Manager More 

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