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Shangri-La Apartments

1 Anderson Road, Singapore 259983, Singapore
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Shangri-La Apartments
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Ranked #41 of 300 Hotels in Singapore
A recent review
5 of 5 stars Reviewed June 15, 2015
Linda B Cable Bay, New Zealand
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • English first
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English first
  • All months
    (76)
  • Mar-May only
    (31)
  • Jun-Aug only
    (25)
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There are newer reviews for Shangri-La Apartments
See the most recent reviews
Cable Bay, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015

Departing on a three generational holiday with young children was always going to be a big ask but we are so very glad we chose a three bedroom apartment at Singapore's Shangri-La for our 9 night stay. The staff could not have been more helpful, the facilities were terrific and the breakfasts over at The Line in the hotel were... More 

Was this review helpful? Yes 1
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Linda B Thank you for your encouraging feedback via TripAdvisor. I am truly happy to know that your family and you have enjoyed your stay at the Shangri-La Apartments - your home away from home in Singapore. Please know that your compliments are much appreciated and will be shared with all my colleagues. I look forward to welcoming all... More 

London
1 review
5 of 5 stars Reviewed June 13, 2015

The apartments are on the corner of the main Shangri-La hotel plot and just 2 minutes walk from the hotel itself. The hotel pool and gardens were excellent and the separate pool for the apartments was also nice to have as an alternative. The apartments themselves were fine - nothing special but perfectly adequate. Staff were all excellent and very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Daniel C Many thanks for your positive recommendation via TripAdvisor! I am glad to learn that your family and you have enjoyed your stay at the Shangri-La Apartments - your home away from home in Singapore. I look forward to welcoming all of you back soon! With best regards Reto Klauser Vice President and General Manager More 

Istanbul, Turkey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

I have been travelling around the world for 11 years and have stayed at many hotels/apartments but first time I felt like not leaving the place. Stay was very convenient. Every staff member at reception, housekeeping, gym, breakfast hall, reservation were so polite and service oriented. Service apartment was home away from home. Hope, I can visit Singapore again and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear jclakhani Thank you for your kind recommendation via TripAdvisor. I am delighted to know that you have enjoyed your stay at the Shangri-La Apartments - your home away from home in Singapore. Please know that your compliments are much appreciated and will be shared with all my colleagues. I look forward to welcoming you back soon. With best regards... More 

Regensburg
1 review
5 of 5 stars Reviewed June 10, 2015

We enjoyed a wonderfull stay, the pool was great, breakfast excellent, staff very very nice and the apartment with lots of space. Choose corner apartment if due to better view and lighting if possible. Anyway we did not bothered to change and enjoyed our vacation in Singapore. Thanks to all for the so nice stay. Couple with one child 7... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear ninaW8812FL Thank you for the positive recommendation via TripAdvisor! I am truly happy to know that your family and and you have enjoyed your stay at the Shangri-La Apartments! I look forward to welcoming all of you back soon! With best regards Reto Klauser Vice President and General Manager More 

India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015

We had an Excellent experience with Shangri-La Apts. Very warm & polite staff right from reception,housekeeping, breakfast hall , Gym rooms are very comfortable.made us feel at home n even more. The location is very convinient for a tourist as MRT, bus stations, shopping everything is easily accessible. would definitely recommend this place & wish to be here again sometime... More 

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Bijal16 Thank you for the positive review via TripAdvisor. I am truly happy to know that you have enjoyed your stay at the Shangri-La Apartments - your home away from home in Singapore. Please know that your compliments are much appreciated and will be shared with all my colleagues. I look forward to welcoming you back soon. With best... More 

Wellington
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 2, 2015

The apartment I had was nice and clean. I had to shorten my stay and I asked for a partial refund. Although I knew their refund policy, I was not very happy that they refused to partially refund or give me a voucher for my next stay in Singapore.

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Netopyr Thank you for sharing your feedback via Tripadvisor. I am sorry to learn that your Shangri-La experience fell short of expectations. May I please request that you contact me directly so that I can apologise to you in person, and at the same time, find out more details about your visit for service improvements? My email address is:... More 

Berschis, Switzerland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 2, 2015

Like above probaly the dress code of certain guest should be more formal as it includes the table manners too. Otherwise do not to feel uncomfortable to tell he or she as i work in a five star hotel in switzerland we have the competence to tell the guest. Good luck!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 30, 2015

I have recently returned from a wonderful week in Singapore celebrating the commencement of our Mum's 80th year. We chose the apartment as it was good value being bigger than sharing a hotel room between the three of us and is located at the top end of Orchid Road which is great for shopping! My first impression of the apartment... More 

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Blisskey Thank you for celebrating the memorable milestone with us and sharing your positive feedback via TripAdvisor! I am delighted to know your family and you have enjoyed your stay at the Shangri-La Apartments. I look forward to welcoming your family and you back soon! With best regards Reto Klauser Vice President and General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2015

The location was very central, the staff very friendly. The apartment was excellent spacious clean & well appointed. Serviced daily. The discounts received in the main hotel at the restaurants was great. I would definitely stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Tracey B Thank you for the positive recommendation via TripAdvisor. I am truly happy to know that your friends and you have enjoyed your stay at the Shangri-La Apartments. I look forward to welcoming all of you back soon. With best regards Reto Klauser Vice President and General Manager More 

Perth, Australia
1 review
5 of 5 stars Reviewed May 8, 2015

Every thing was great. Great facilities, great staff, great food and great location. I really enjoyed being able to escape the city into the cool, shady gardens. I would highly recommend the Apartments to any family.

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear glennr571 Thank you for the positive review via Tripadvisor! I am glad to know that your family and you have enjoyed your stay at the Shangri-La Apartments. I look forward to welcoming your family and you back soon! With best regards Reto Klauser Vice President and General Manager More 

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