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All 297 Singapore hotels

Shangri-La Apartments

1 Anderson Road, Singapore 259983, Singapore
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Shangri-La Apartments
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Ranked #173 of 297 Hotels in Singapore
A recent review
5 of 5 stars reviewed 5 days ago
ginger-boy67 surrey
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38 reviews from our community

Traveler rating
    17
    4
    9
    4
    4
See reviews for
16
5
2
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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surrey
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staying in Singapore for 3 months has some benefits, one huge advantage for me was finding the original Shangri La Hotel which is a treasure. I have always believed that life is about people - the Shangri La Hotel has some of the very best service industry staff I have come across. Very helpful, exceptionally friendly, warm and courteous -... More 

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SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Ginger-boy67 Many thanks for sharing your positive review via Tripadvisor. I am truly glad to know that you have enjoyed your stay at the Shangri-La Apartments, your home-away-from-home in Singapore. Please know that your heartwarming compliments are much appreciated. My colleagues would be encouraged to know about your feedback. I look forward to welcoming you back soon! With best... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are totally run down. The place needs complete refurbishment. I even spoke with the GM and he agreed that the apartments need renovation. Staff thinks they are doing u a favor by allowing you to stay here.

Was this review helpful? Yes 1
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Vtalwa Thank you for sharing your feedback via Tripadvisor. I am sorry that your experience at Shangri-La Apartments fell short of expectations. Should you wish to share further details and suggestions, please do not hesitate to contact me directly. My email address is: reto.klauser@shangri-la.com I look forward to hearing from you soon. With best regards Reto Klauser Vice President... More 

Singapore, Singapore
Top Contributor
92 reviews 92 reviews
27 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed December 10, 2014

Good for long term stay if you are looking to be close to town. Rooms are now very old, so dont pay a high price. We were there for 4 weeks in one room apartment. Service is good. Breakfast at the hotel is very good, but we tended to eat in the room. Kitchen is OK. Shared laundry is OK.... More 

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Andrew Many thanks for sharing your feedback via Tripadvisor, and for choosing us as your home for the month-long stay. I am glad to know that you have enjoyed your Shangri-La experience. Please know that your compliments are very much appreciated. With best regards Reto Klauser Vice President and General Manager More 

Kolkata (Calcutta), India
1 review
2 of 5 stars Reviewed October 18, 2014

We are a very old customer of Shangri-la Hotels for last 20 years and we never had such a bad experience recently at Shangri-la Apartments, Singapore where we have got lost 2 of our valuables in your property while we stayed there during 27 September to 4 October 2014. We booked 8 Rooms in these dates. One of the day,... More 

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SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Virendraa Thank you for your emails and feedback via Tripadvisor. I believe that my colleagues are currently working with you and your family regarding this matter. Should you wish to contact me directly, please do not hesitate to contact me directly at email: reto.klauser@shangri-la.com With best regards Reto Klauser Vice President and General Manager More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 1, 2014

I stayed in the apartments for 20 nights whilst in Singapore on business, I chose the apartments due to the length of my stay and was pleasantly surprised by how much I enjoyed my stay, The staff were brilliant - everyone of them, They tended to my requests without hesitation and were always on hand to help me where-ever they... More 

Was this review helpful? Yes 3
Perth, Australia
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 18, 2014

We stayed here last week for 9 nights, with 3 children in a 2 bedroom. We usually stay at the Shangrila hotel, but since having a 3rd baby we require a kitchen. We could not fault the apartments. The kitchen and washing machine facility is brilliant especially with children. The pool area was great, we never felt the need to... More 

Was this review helpful? Yes 4
Adelaide, Australia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 10, 2014

We spent nine nights at the Shangri-La and totally recommend it. The staff were amazing from the minute we arrived and couldn't do enough to help us. The breakfast was fantastic - everything you could want was there!! The rooms were great - COOL and very clean. It is ideally located if you like activities and had a great shuttle... More 

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Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 3, 2014

Stayed here in a two-bedroom apartment with my wife and two kids for 7 nights as it is challenging to find a hotel in Singapore that will accept four people in a single room. The location is great with easy access to Orchard Road (the main shopping road) but set back a bit so it is not so noisy. It... More 

Was this review helpful? Yes 3
London, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 1, 2013

I worked one month in Singapore and my family joined me during the children' summer holidays and the Service Apartment was a good choice for such period. They offer complementary transfer airport/hotel, which is good after a long flight from London, as well shuttle service to shopping area and financial district. The accomodation was 2 bedroms with good living and... More 

Was this review helpful? Yes 3
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 28, 2013

The service staff at Shangri-La Apts are absolutely excellent - it is apparent that they are used to people and families coming to stay for longer periods of time, and so they put the effort and into developing good relationships with customers. It may be the Shangri-La training because the staff at the main hotel are warm and friendly too,... More 

Was this review helpful? Yes 2
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Additional Information about Shangri-La Apartments

Address: 1 Anderson Road, Singapore 259983, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Booking.com and Otel so you can book your Shangri-La Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La Apartments Hotel Singapore
Shangri La Apartments Singapore
Hotel Style:
#39 Spa Hotel in Singapore

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