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Shangri-La Apartments

1 Anderson Road, Singapore 259983, Singapore
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Shangri-La Apartments
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Ranked #108 of 300 Hotels in Singapore
A recent review
5 of 5 stars reviewed 6 days ago
CharmaineLim Singapore, Singapore
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52 reviews from our community

Traveler rating
    24
    8
    11
    5
    4
See reviews for
26
5
2
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • Chinese (Simplified) first
  • English first
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  • Japanese first
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English first
  • All months
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    (24)
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    (8)
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    (8)
  • Dec-Feb only
    (12)
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San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

Honestly, I don't know how this property can charge people for what we went through. It cost us just over $500 Singapore per night, which I realize is a little less in US$, but it still seems steep considering: 1) there was CONSTRUCTION going on during our stay, which woke up our baby from his naps. (One of the main... More 

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Sibleyrand Thank you for sharing your feedback via Tripadvisor. I am sorry to learn that your Shangri-La experience fell short of expectations. May I please request that you contact me directly so that I can apologise to you in person, and at the same time, find out more details about your visit for service improvements? My email address is:... More 

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are a young couple who just needs a comfortable and quiet environment after work each hectic day. The guest services and concierge department in Shangri La Apartments is a team of absolutely passionate working employees who care and are always there for their guests. Always seen helping and seeking to our needs 24/7. Special mention to Delia, Elizabeth, Kim,... More 

Was this review helpful? Yes 2
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear CharmaineLim Many thanks for your encouraging review via Tripadvisor! I am glad to know that your family and you have enjoyed your stay at Shangri-La Apartments. Please know that your heartwarming compliments are much appreciated and will be shared with all my colleagues, especially Delia, Elizabeth, Kim, Joel, Rizal, Laura, Kenji, Jamaliah and Safrinah. I look forward to welcoming... More 

Inverness, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed with our two older children for 9 nights at the excellent Shangri La apartments. The double bedroom apartments are large and very clean and the staff are very friendly and helpful. Lovely pool which never seems to get too busy. The apartments have the added benefit of using Hotel's facilities including gym, pool, tennis courts and shuttle bus.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear JockieBoy99 Many thanks for your heartwarming review via Tripadvisor! I am glad to know that your family and you have enjoyed your stay at the Shangri-La Apartments - your home away from home in Singapore. Please be assured that your compliments will be shared with all my colleagues, especially the chefs, Kenji and Sefreena. I look forward to welcoming... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

It was a very pleasant stay as apartments are so much better to live in than hotel rooms. But you still get to use all the facilities of the shangrila hotel next door. The best breakfast in town. Slightly old building, but the experience was good overall.

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Rajeev B Thank you for sharing your positive review via Tripadvisor! Shangri-La Apartments aspire to be the home-away-from-home for all our residents. I am encouraged to read that you have enjoyed your stay in your Singaporean home. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager More 

Dhaka
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our first experience staying at a service apartment and we are likely to repeat it. We were planning an extended stay in Singapore with an elderly person for medical treatment and we were very pleasantly surprised with the great service and helpfulness of the staff at Shangri-La apartments. The facilities are very nice. We stayed in a 2... More 

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Waseem Y Thank you for sharing your positive review via Tripadvisor! I am glad to know that your family and you have enjoyed your stay at the Shangri-La Apartments. My colleagues will be very encouraged to read your compliments. Regarding your observations on wear and tear, may I please request that you contact me directly so that I can... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

We travelled to Singapore last week - a group of 2 mums and 7 kids between us. We had a mix up with bedding arrangements when we arrived, but both the 2BR and the 3BR apartments were eventually given an extra single bed each free of charge. Our apartments were across from each other, as requested, and at the end... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Jac_Pleass Many thanks for choosing to celebrating Easter with us, and for sharing your positive review via Tripadvisor. While I am happy to know that your families and children have enjoyed your vacation at the Shangri-La Apartments, I am concerned to read about some of the service shortfalls. May I please request that you contact me directly so that... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 9 nights, with two teenagers. Apartment was clean and comfortable. Apartment could benefit from a larger sofa and more comfortable lounge chairs. Apart from that the stay was great, staff helpful, close to Orchard Road, shuttle bus was convenient, quick walk over to the hotel for a great buffet breakfast and the fully equipped gym. Pool was... More 

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Aussie121212 Many thanks for sharing your positive review via Tripadvisor. I am glad to know that your family and you have enjoyed your stay at the Shangri-La Apartments. I look forward to welcoming all of you back soon. With best regards Reto Klauser Vice President and General Manager More 

Beirut, Lebanon
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 10, 2015

We reserved a 3 bedroom, 3 bath apartment to share with our family and family friends. It was an enjoyable stay, however there were a few things I would have liked to have been improved. 1st the website does not state what types of beds are in the 3 bedrooms. The large bedroom has a king size bed, the 2nd... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Michella N Thank you for sharing your review via Tripadvisor. While I am glad to know that you have enjoyed your stay at Shangri-La Apartments in general, I am concerned to read your comments. May I please request that you contact me directly so that I can apologise to you in person, and at the same time, find out... More 

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

We like to stay at Shangri-La Apartments because the staff and cleaners are very helpful and polite and lovely. The apartment is always clean except we have to always ask for water bottles all the time to be supplied to the room.

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Angeline L Many thanks for sharing your heartwarming review via Tripadvisor! I am truly happy to know that your family and you have enjoyed your home-away-from-home at Shangri-La Apartments. Please be assured that your compliments will be shared with my colleagues, especially the housekeeping team. I look forward to welcoming all of you back soon. With best regards Reto... More 

China
1 review
3 of 5 stars Reviewed February 24, 2015

The button of hot water does not work, and always turn off when we have shower. The lights in the bed room are broken. The sink inside the bathroom is jam. The facilities inside the suite are too old, the television even cannot link to computer. And I think the microwaved is more useful than oven.

Review collected in partnership with this hotel

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Apartments, responded to this review

Dear Huiyan H Many thanks for sharing your feedback via Tripadvisor. I am sorry to learn that your stay at the Shangri-La Apartments fell short of expectations. May I please request that you contact me directly so that I can apologise to you in person, and at the same time, find out more details about your visit? My email address... More 

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