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Fragrance Hotel Joo Chiat

2.0 of 5
219 Joo Chiat Road, Singapore 427485, Singapore
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Fragrance Hotel Joo Chiat
Ranked #172 of 280 hotels in Singapore
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123 reviews from our community

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Traveler rating
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Date Rating
Singapore
1 review
4 of 5 stars Reviewed May 25, 2013 NEW

If you need to be on the east side of the Raffles Rock then this hotel is good value. Get a window room for an extra SGD10, not that it opens but it helps adjust your body clock to get real daylight. A kettle allows for in-room catering via the supermarket down the street. Helpful staff.

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Perth, Australia
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 18, 2013

We stayed there on a stopover to India. The price seemed ok, but it has no air port shuttle and by the time you pay for two taxi rides you might as well stay in a better place who provides a free shuttle service. The hotel does not serve breakfast but there are restaurants near by. Also it is in... More

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Palo Alto, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2013

Stayed here for 7 nites, while touring Singapore. Family Rooms are very spacious, Clean and Staffs like Floy and Nenny are really helpful with directions, attractions and subway. 15 min to Airport, $15 Taxi. There's also subway connections. My 2nd Stay within 9 months and will come back. Nice Experience and Great on the Wallet!

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Northwood, New Hampshire
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 4, 2013

rooms was ok..not many channels on TV..usage of internet not free..i suggest sud improve more as location a lil far off..thou no prob of findin whr to eat..no a prob to hail a cab as thr clubs along de street..nearest mall Katong 112..we walk our way thr...not a bad idea..improves digestion aft a meal..to walk bk to our hotel.

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See 4 more reviews by Sagi T for Singapore
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel Joo Chiat, responded to this review
May 8, 2013

I am glad you had enjoyed your stay at the hotel! Regarding the location of Paya Lebar MRT Station (Green East-West Line EW8) to the hotel, I do acknowledge it maybe rather far at 1.5km away. However, if you enjoy walking, you will discover the many interesting sights (Unique architectural style shophouses and Geylang Serai Market) in this conservation district,... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 21, 2013

If I have chance to come, i won't stay here again. *. They move us to other hotel without any confirmation. We came in the midnight and they transfer us to other hotel...???? very disappointed. In hotel transfer we negotiation to back to Fragrance Joo Chiat because Our Group stay there. *. very far far far from MRT Station, it's... More

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3 of 5 stars Reviewed April 16, 2013

The fair-skinned Eurasian girl staff is very friendly always joking around . Don't really get her name. Have to say she very humble and helpful. The quality of the room is very bad a lot of improvement need to be made from the air conditioner to the old school television as there no movie channels only local channel which is... More

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Las Vegas, Nevada
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed April 12, 2013

I know this is an economy hotel, so I cannot expect too much. But it was disappointing having housecleaning enter my room at 9:00am when I had put out a DO NOT DISTURB sign. She woke me an hour earlier than I had desired. I complained to a manager and he apologized since their housecleaning staff had wrong information and... More

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GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel Joo Chiat, responded to this review
April 15, 2013

I am glad my hotel had met the expectations of your stay, except for the issue concerning the Housekeeping Staff. I agreed the concerned staff should have respected your privacy, given that you already had your 'DND' sign at the door knob of the room. My Hotel Manager had since counselled the staff to be more alert and careful on... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2013 via mobile

Stayed for a day had the best service a budget hotel can offer very pleasant rooms were up to standard staff was vevery amazing their smilings was very friendly i and my partner will come back... thanks nenny and lena for the warm stay hassel free

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Penang Island, Malaysia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 26, 2013 via mobile

A very bad service i received frm the indian girl she very rude when we try to ask her a few questions Surrounding the place. Never smile and always answer with a stern voice. The rooms is very bad. no towels we have to personally call to get one towel

Was this review helpful? Yes 1
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel Joo Chiat, responded to this review
March 31, 2013

I am sorry to learn of the service experience you had encountered during your stay at our hotel. I value your feedback as it serves to encourage our hotel to make improvements in order to provide a better service in the future. In order for me to investiage this service lapse, I would appreciate if you can provide me more... More

Indonesia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 24, 2013

I book 5 nights at fragrance joo chiat .. And every night i have to say it very noisy coming from chinese group people speaking loudly in the middle of the night along the corridors and slaming the doors. U The rooms is okay but the television is very bad condition few channel and not very clear either . What... More

Was this review helpful? Yes 1
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Additional Information about Fragrance Hotel Joo Chiat

Also Known As:
Fragrance Hotel Singapore
Fragrance Hotel Joo Chiat Singapore
Address: 219 Joo Chiat Road, Singapore 427485, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Free Parking
Hotel Style:
Ranked #172 of 280 hotels in Singapore
Price Range: $
Hotel Class:2 star (2*)
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