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Fragrance Hotel - Crystal

50 Lorong 18 Geylang, Singapore 398824, Singapore
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Fragrance Hotel - Crystal
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Ranked #213 of 300 Hotels in Singapore
A recent review
4 of 5 stars reviewed 2 weeks ago
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421 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Barmouth, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I stayed here from the 12-15 of March this year as part of our honeymoon and although the hotel was clean and the area not a problem the staff were not too friendly or helpful. We checked out on the 15 to fly to Langkawi. When we reached our destination we realised we left our purse with... More 

Was this review helpful? Yes 3
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Crystal, responded to this review

I am sorry to hear the loss of your items. Upon receiving your notification after your hotel departure, the Hotel Operations Staff had conducted a investigation, which involved the verification of the door log records as well as reports from the staff who were on duty during your hotel stay. Investigations suggested that there is no evidence of larceny. Despite... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for 2 days to visit my relatives.Its worth for what you pay.Located at red light district but its not an issue as no disturbance from anyone.Rooms look old n the air-cons without flaps.But must give credits to the front desk as patiently help me with my needs.Special thanks to the spiked hair indian guy who accomodate me... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights. The hotel is clean, cheap and quite good if all your after is a place to sleep. However.... the street that it is on is definitely the red light area. We kept to ourselves and no one bothered us, however I wouldn't stay here agian just due to the area. We have stayed at... More 

Was this review helpful? Yes 3
New Delhi, India
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

I came to Singapore for a conference visit. Fragrance Crystal hotel is pretty much near to MRT Station Aljunied with 10-15 mins walking distance. I stayed for like 5 nights and the stay was really comfortable and relaxing. The room is equipped with A/C and basic amenities such as tea/coffee, towels, and a TV. The staff was really helpful in... More 

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

It was a nice conducive place to stay in. The staff there was fast and efficient in attending my needs as well as my friends. Cleanliness was no doubt there. Compared to other hotels I have been too this was really admirable. I love the friendly demeanor of the staffs. Very welcoming.

Was this review helpful? Yes 2
England, United Kingdom
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 10, 2015

I stayed at this hotel for 3 nights. The check in process was fairly slow and we had to sit and wait for quite a while, despite no-one else being there. The rooms aren't all that spacious but are big enough, I found the bed to be comfy but then all 3 nights was super tired so that might have... More 

Was this review helpful? Yes 1
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 8, 2015

We stayed in this hotel as part of our travel package. 1. it is situated in Geylang road, the red light district. At night time, expect girls lining up along the street. 2. a 24hrs. convenience store is situated in front of the hotel. 3. a few streets way from MRT. 4. cleaning crew are nice and accommodating. 5. tour... More 

Was this review helpful? Yes 3
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 8, 2015 via mobile

good location.easy to find food stall..10 minutes walk to mrt.eventhough located in d red district area it still feel safe.The front desk are very helpful in arranging the transport and giving information regarding intetesting places in singapore.

Was this review helpful? Yes
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed here for 5 days while touring Singapore, my first impression on the room was bad because there are stains on the wall and the air conditioning unit looks shabby. Surprisingly it was just good enough for me since me and my wife were out most of the day exploring the city. The location is safe in my experience even... More 

Was this review helpful? Yes 2
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed February 10, 2015

This hotel is just horrible. Staff are unhelpful and will try their best to fob off any requests made. Bed awful - plastic mattress. Thin pillow and we were told the hotel didn't have ANY spare pillows, not even one. We found this very hard to believe. Mould all over the ceiling. Room smelt and felt very damp. Bathroom 'door'... More 

Was this review helpful? Yes 3
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Staying in Geylang

Neighborhood Profile
Only a short journey from Singapore’s sparkling and polished city center, Geylang is a world away. Here in one of the least touristy areas of Singapore, visitors are privy to an unfiltered glimpse of Singapore life. On Sunday afternoons, migrant workers gather in Geylang to let off steam after a tough week. At the eastern end of Geylang Road, families and friends happily enjoy picnics. By contrast, at the western end, a more colorful side of Singapore can be seen, as street workers mingle with Sunday revelers in outdoor coffee shops. Take a friend, grab a beer and a local meal (frog porridge, perhaps?), and settle in to enjoy the show.


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