Dear Donna P Thank you for you recent stay with us and for taking a moment to write us this wonderful review. We're glad that you've had a wonderful stay with us and will continue to strive and excel in our service to meet your expectations. We will look into incorporating breakfast in our room rates so as to avoid... More

Dear Alsies S It's great to learn that you have returned to us once again after 3 years! While some of our staffs have ventured into other career, we hoped that you've recognized at least a handful of us who have been with the organization for some time and had remained loyal! We hope to receive you more often in... More

Dear Ratpackers Thank you for chosing us as your preferred accommdation during your recent treat for yourselves. We hoped that you've thoroughly enjoyed our very popular Passion Suite. We look forward to your next stay with us to try our other 4 gorgeous suites to celebrate your special occassions! Please do not hesitate to contact us directly for your next... More

Dear Feranita L It's been our pleasure to have you with us during your visit in Singapore. Thank you for taking time write us a review. We are pleased to learn that you've enjoyed our turndown services and will continue to strive and excel to meet your expectations. Have a wonderful day ahead and we look forward to welcoming you... More

Dear peterm50 Thank you for your kind review. We regret that the room assigned to you was not up your expectations and do sincerely apologize for any inconvenience caused. For boutique hotels converted from conserved buidling like The Scarlet, all rooms are of different sizes and configurations. Please do not hesitate to contact us directly for your future reservations and... More

Dear BAStravellers The Scarlet opened its doors in 2004 as the first boutique hotel in Singapore. We are pleased that you have finally made it to stay with us and do sincerely apologize for the lack of service upon your late arrival. Please be assured that i will be looking into this matter personally and thank you for your patience... More

Dear johnberndt Singapore being a "Food Paradise", we are indeed surrounded by lots of restaurants and bars to choose from when in Chinatown, including our very own Breeze bar and Our Korner restaurant! We hoped that you've enjoyed your stay with us and do look forward to your next visit soon, either on business or for leisure! Please do not... More

Dear thomas_destinations Thank you for taking your valuable time to write us a review. We regret to learn of your experience at our rooftop bar. Our standard martini are priced at S$15 before taxes with our housepour vodka. However, it is charged of S$22 before taxes if a guest requests to have their martini with premium vodka base ( such... More

Dear Chrisinasia It's been our pleasure to be of service to you during your short stay in Singapore! Thank you for taking time to share your experience with us in this review and appreciate your kind words. Pleased to learn that everything went well after you lost your little wallet. Do visit us again soon and please do not hesitate... More