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Somerset Bencoolen

#63 of 300 Hotels in Singapore
Certificate of Excellence
No. 51 Bencoolen Street, Singapore 189630, Singapore
Hotel amenities
Somerset Bencoolen
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Best prices for: 1 room 1 guest
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Ranked #63 of 300 Hotels in Singapore
Certificate of Excellence
A recent review
5 of 5 stars Reviewed March 13, 2015
seepiri Hyderabad, India
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131 Reviews from our TripAdvisor Community

Traveler rating
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    75
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Somerset Bencoolen
See the most recent reviews
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

Hi I stayed in Somerset Bencoolen for 10weeks, during my stay ..I enjoyed a lot. The hospitality is very appreciated.Staff behaviour is very good.Facilities like Internet, roomservice,cabbooking etc are encouraging. I prefer to stay again and always recommend my collegues and friends to prefer. I wish you all the best Best Regards Seepiri

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Seepiri, Greetings from the team at Somerset Bencoolen Singapore! All of us are elated that you have been very satisfied with your recent stay at our serviced residence. We are very appreciative and humbled by your perfect rating for your stay experience and for your affirmation that you would always recommend our property to your colleagues and friends. It... More 

Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 5, 2015

I have stayed here many times and love it. Pros - great staff, location, feel (alleyways are open to the elements), comfortable rooms with kitchen and a fantastic pool on the roof You can open the windows and let the warm Singapore breeze in. Cons - the Downtown line work continues in Bencoolen Street so taxis cannot enter the street... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Seahorse291, Greetings from the team at Somerset Bencoolen Singapore! We are truly very happy to know that you love staying with us and that our serviced residence is your choice accommodation whenever you are in Singapore. We are delighted that you especially like our rooftop pool and its surrounding area as it is definitely the place to be when... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed March 5, 2015

My family were in Singapore last week and we stayed in a 2 bedroom apartment. We just love the place, its very near to Orchard and other places as well. The apartment is clean and spacious, & the kitchenette is equipped with clean utensils. I will definitely stay again here because of its location, friendly staff from the guest officers... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Puspa 1996, Thank you for taking time to write this lovely review. The team at Somerset Bencoolen Singapore is delighted that your family and you had a great stay with us and our fully-equipped 2-bedroom apartment exceeded your expectations. We are especially heartened to note that you love staying at our serviced residence and our central location has been... More 

Brisbane, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 20, 2015

My husband and two children and I stayed in a two bedroom apartment here 3 weeks ago. We loved every minute of it! The clean apartments that were spacious, had comfortable beds, good showers were really modern and very user friendly. Plus the breakfast each morning from the breakfast lounge was always well presented and fresh, and the staff only... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Shari F, Greetings! The team at Somerset Bencoolen Singapore is elated that your family and you loved every minute of your stay with us. Our heartfelt appreciation to you for this huge compliment as it shows that our team has successfully created a memorable and comfortable stay for you in our 2-bedroom apartment. We are also very happy to... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

My wife and I stayed in a 2 bedroom apartment with two friends, which was excellent for our needs. The apartment had 2 bedrooms, 2 bathrooms, a kitchen and a good sized lounge room. The apartment was roomy by Singapore standards with good facitliities. Notwithstanding the MRT construction we did not experience any noise issues at all. The location is... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear nlacey 16, Greetings from the team at Somerset Bencoolen Singapore! Thank you for taking time to write this heartwarming review. We are delighted that your wife, friends and you had a great stay with us and our well-appointed 2-bedroom apartment was most suitable for your needs. We are truly very thankful for your lovely compliments for our team’s service... More 

Bali, Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 12, 2015

I sent staff to Singapore regularly to attend expos as well as salon supply shopping. I chose Somerset Bencoolen because of the close distance to Bugis. I find the apartment to be adequate for a short stay, my staff are always happy here. The interior is a little dated, but that's not a big deal to them. I highly recommend... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear THINKPINKNAILS, Greetings! The team is very appreciative and especially touched that your staff have been so happy staying with us, thus spurring you to write this lovely review. Thank you for choosing Somerset Bencoolen as your choice serviced residence to accommodate your staff whenever they are in Singapore. We are truly heartened that our central location has been most... More 

London
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 23, 2015

Stayed three nights at the end of a three month tour across Asia. After reading comments about the MRT works I asked for a quiet room which we were given and indeed we hardly heard any construction-related noises during our stay. As the road is closed and there is hoarding everywhere the first impression isn't amazing but don't let that... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Rob W, Greetings from the team at Somerset Bencoolen Singapore! Thank you for taking time to share your recent stay experience at our serviced residence on Tripadvisor. All of us are truly heartened to note that you had a comfortable and great stay with us, especially as our serviced residence and Singapore were your last pit-stop on your 3-months’... More 

Perth, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 21, 2015

Location was good - an easy 10min walk to Dhoby Ghaut Station, it was close to a 24hr malaysian hawkers market - murtabak was amazing! Another 10min walk to Boogie Street, through the markets located there. The apartment was roomy and clean, bathroom facilities were great also. There is a rooftop pool and spa, as well as a childrens play... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Allthingsmunchy, Thank you for taking time to write such a lovely and detailed review of your stay experience at our serviced residence. The team at Somerset Bencoolen Singapore is delighted that you enjoyed your stay so much that you would definitely return for another stay and will highly recommend our serviced residence to your friends. We simply love hearing... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 14, 2015

I stayed here with my wife, 2 kids, and the babysitter for 9 days, from 27th dec 2014 - 5th January 2015, at the first day we arrived the first impression is not really good, maybe because of the apartment building looks old, but after we get inside the apartment unit (the unit with 2 bed room) we have everything... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Gue R, Greetings! The team at Somerset Bencoolen Singapore is truly heartened to note that your family and you were pleasantly surprised when you entered your apartment and have found our serviced residence to be the perfect accommodation choice for families. Apart from your comfortable stay in our fully equipped 2-bedroom apartment, we are also delighted that our location... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

We stayed here for 5 nights. Having seen previous comments on the MRT construction, we requested for high floors facing away from the site and an extra bed. When we arrive, we couldn't find the lifts to the lobby (the signs were a bit confusing) from the car park which was the temporary drop off point for the hotel due... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Effa B, Thank you for taking time to write such a lovely review on your 5 nights’ stay experience at Somerset Bencoolen. The team is very happy that your family and you had a wonderful and comfortable stay. We read with much delight that you have found our location with its easy accessibility to various modes of public transportation... More 

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