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All 293 Singapore hotels

Somerset Bencoolen

4.0 of 5 Hotel   |   No. 51 Bencoolen Street, Singapore 189630, Singapore
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87%
Ranked #77 of 293 Hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Hk K
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93 reviews from our community

Traveler rating
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    56
    10
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Contributor
15 reviews 15 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The apartments were clean and spacious. Comfortable and well designed for a short stay. Breakfast was average and not much of a selection. They clear the buffet right on time, so make sure to have your breakfast well before their closing time. Reception and security staff were friendly and helpful. Good place for families with children. There is some construction... More

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Hk K, Greetings! We are delighted that you had a comfortable stay with us. We read with much glee that you have found our team’s personal touch and service attitude to be helpful and friendly. Please be assured that your kind compliments will be shared with the team. We sincerely apologise if you have found it slightly inconvenient to... More

obr2000
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 21, 2014

I have been there alreadu a couple of time and in total spend their about 40 nights in total. At this moment till 2016 their is a construction of MRT on-going just outside the Hotel and you may experienc some noise. The front desk staff is very accommodating. They offer a basic breakfast, with Eggs, jams , fresh fruit .... More

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear obr2000, Thank you for writing this wonderful and detailed review. We are truly happy that you have enjoyed your stay with us again and are recommending our serviced residence as a choice accommodation. We are sincerely grateful for your recommendation as it is indeed a huge compliment for us too, especially from such a well-travelled resident like you! We... More

Brunei
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 21, 2014

Booked 4 nights during 40% member flash sale...$180nett/night for 1 bedroom premium. Upon checked in,got free upgrade from 1 bedroom premium to 2 bedroom deluxe (2nd bedroom is unlocked,add credit to bigger space). For singapore standard, the apartment is spacious and clean. However,the bed is worn out..time to change! Breakfast choices is very limited, too boring.. should add some singapore... More

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Babybun, Greetings! Thank you for writing this detailed review. All of us at Somerset Bencoolen Singapore are heartened to note that you enjoyed your stay with us. Thank you for your feedback regarding our beds and Continental Breakfast variety. Please be assured that we value your feedback and the relevant departments would most certainly review how we may enhance... More

honolulu, hawaii
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2014

The apartment was spacious, well fitted, and convenient, with lounge, bedroom, kitchen and bath. The daily breakfast in the garden was wonderful. The gym was well equipped and the roof top pools were amazing. For the price paid, this accommodation is amazing. My prior Singapore experiences in the midst of a were with expensive but tiny, basic, and dark hotel... More

Was this review helpful? Yes 3
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear leeyarbro, Aloha! Thank you for taking time to write this lovely review. I am delighted that you had a great and comfortable stay experience with us. All of us are elated that you have already considered Somerset Bencoolen Singapore as your new home away from home. This is truly the biggest compliment we can ask for! From the bottom... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2014

I have been working in Singapore for 4 moths and have stayed at the Somerset Bencoolen all that time. I have worked around the world over the past 15 years and have to say it is the best stay I have had anywhere. There is a good management and great team that have truly made my stay home from home.... More

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear profmjm, Thank you for taking time to write this wonderful review. Words cannot express how elated all of us at Somerset Bencoolen Singapore are and how much we appreciate your kind words! It is truly heartening to know that you have enjoyed your 4 months’ stay with us and you felt very much at home with us. We are... More

Toronto,Canada
Top Contributor
54 reviews 54 reviews
52 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 24, 2014

I finally decided to book this property and signed up as a member. I booked a 1 bedroom suite. On arrival was given room 1002. The unit comes with a kitchen. Members get a welcome package, like chips, cookies, soft drinks and water. There is a good sized gym that I used. The breakfast is a great option, liked the... More

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear djjaguar, Thank you for your lovely review. You cannot imagine how happy all of us at Somerset Bencoolen are that you had finally decided to stay with us and have signed up as an online member! I am delighted that you have enjoyed every aspect of your stay and have found our Breakfast to be delectable. Your compliments for... More

Frankston
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 4, 2014 via mobile

We stayed for 1week in January 2013, two adults and two teenage sons. We were given two adjoining rooms, which gave us a massive room to share. Two bedrooms, two bathrooms, and two kitchens and lounge rooms! The rooms were clean and well kept. The hotel itself is basic but more than comfortable. The rooftop pool offers some great views.... More

Was this review helpful? Yes 4
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Anthony R, Thank you for taking time to share your stay experience at Somerset Bencoolen Singapore and for choosing us as your preferred choice of serviced residence. I am delighted that your family and you enjoyed your stay with us and have found the spacious adjoining apartments ideal for your holidays. It is also great to learn that your... More

Manila
Contributor
11 reviews 11 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 6, 2014

we stayed in a 2 bedroom suite with 1 nanny and 1 baby. the suite was musty in the beginning but clean and spacious. there was a full sized kitchen fully loaded with kitchen stuff so you can actually cook here (we didn't). with the construction of an mrt terminal in front, we had to pass through construction sites. it's... More

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear appleManila, Thank you for sharing your stay experience with us at Somerset Bencoolen, Singapore. I am encouraged to know that your family and you have had a comfortable stay with us. Many thanks for reaffirming that we are indeed a great value and will be your choice residence during your next visit to Singapore. It has been a real... More

Austria
Contributor
17 reviews 17 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 17, 2014

Somerset Bencoolen is a nice place if you travel stay a few days in town without wanting the comforts of room service, big breakfast buffet or restaurants onsite. plus points: pool - nice length, chairs to relax available, private; nice rooms and bathrooms, kitchen and living room offer all you need; minus points: breakfast is very limited but the terrace... More

Was this review helpful? Yes
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Paternionerin, Thank you for taking time to write this wonderful and detailed review. It is indeed great to note that you have enjoyed your stay with us and have found our facilities attractive and ideal. It has been a pleasure to host your stay and we definitely look forward to welcoming you back soon. Best regards, Cynthia Cynthia Lim... More

Taguig City, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 1, 2014

We stayed here last November 2012. The location of the hotel is very convenient to restaurants, bus stops, and train station. Very ideal for family since they offer 2 bedroom suite which is very spacious. They also have swimming pool, children's playground, play gym for younger kids. What I also liked about this small hotel is that they have kids... More

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear SingleWorkingMum, I am heartened to know that although your stay experience with us has been more than a year ago, you have such fond memories of your stay and are writing such a wonderful review about it. Thank you! All of us appreciate your kind compliments on our service, facilities, children amenities and location. We certainly hope to welcome... More

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Additional Information about Somerset Bencoolen

Address: No. 51 Bencoolen Street, Singapore 189630, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Somerset Bencoolen 4*
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Also Known As:
Somerset Bencoolen Singapore

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