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All 302 Singapore hotels

Somerset Bencoolen

4.0 of 5 Hotel   |   No. 51 Bencoolen Street, Singapore 189630, Singapore
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Somerset Bencoolen
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Ranked #65 of 302 Hotels in Singapore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Shari F Brisbane, Australia
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114 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and two children and I stayed in a two bedroom apartment here 3 weeks ago. We loved every minute of it! The clean apartments that were spacious, had comfortable beds, good showers were really modern and very user friendly. Plus the breakfast each morning from the breakfast lounge was always well presented and fresh, and the staff only... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Shari F, Greetings! The team at Somerset Bencoolen Singapore is elated that your family and you loved every minute of your stay with us. Our heartfelt appreciation to you for this huge compliment as it shows that our team has successfully created a memorable and comfortable stay for you in our 2-bedroom apartment. We are also very happy to... More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I stayed in a 2 bedroom apartment with two friends, which was excellent for our needs. The apartment had 2 bedrooms, 2 bathrooms, a kitchen and a good sized lounge room. The apartment was roomy by Singapore standards with good facitliities. Notwithstanding the MRT construction we did not experience any noise issues at all. The location is... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear nlacey 16, Greetings from the team at Somerset Bencoolen Singapore! Thank you for taking time to write this heartwarming review. We are delighted that your wife, friends and you had a great stay with us and our well-appointed 2-bedroom apartment was most suitable for your needs. We are truly very thankful for your lovely compliments for our team’s service... More 

Bali, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I sent staff to Singapore regularly to attend expos as well as salon supply shopping. I chose Somerset Bencoolen because of the close distance to Bugis. I find the apartment to be adequate for a short stay, my staff are always happy here. The interior is a little dated, but that's not a big deal to them. I highly recommend... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear THINKPINKNAILS, Greetings! The team is very appreciative and especially touched that your staff have been so happy staying with us, thus spurring you to write this lovely review. Thank you for choosing Somerset Bencoolen as your choice serviced residence to accommodate your staff whenever they are in Singapore. We are truly heartened that our central location has been most... More 

London
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2015

Stayed three nights at the end of a three month tour across Asia. After reading comments about the MRT works I asked for a quiet room which we were given and indeed we hardly heard any construction-related noises during our stay. As the road is closed and there is hoarding everywhere the first impression isn't amazing but don't let that... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Rob W, Greetings from the team at Somerset Bencoolen Singapore! Thank you for taking time to share your recent stay experience at our serviced residence on Tripadvisor. All of us are truly heartened to note that you had a comfortable and great stay with us, especially as our serviced residence and Singapore were your last pit-stop on your 3-months’... More 

Perth, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 21, 2015

Location was good - an easy 10min walk to Dhoby Ghaut Station, it was close to a 24hr malaysian hawkers market - murtabak was amazing! Another 10min walk to Boogie Street, through the markets located there. The apartment was roomy and clean, bathroom facilities were great also. There is a rooftop pool and spa, as well as a childrens play... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Allthingsmunchy, Thank you for taking time to write such a lovely and detailed review of your stay experience at our serviced residence. The team at Somerset Bencoolen Singapore is delighted that you enjoyed your stay so much that you would definitely return for another stay and will highly recommend our serviced residence to your friends. We simply love hearing... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2015

I stayed here with my wife, 2 kids, and the babysitter for 9 days, from 27th dec 2014 - 5th January 2015, at the first day we arrived the first impression is not really good, maybe because of the apartment building looks old, but after we get inside the apartment unit (the unit with 2 bed room) we have everything... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Gue R, Greetings! The team at Somerset Bencoolen Singapore is truly heartened to note that your family and you were pleasantly surprised when you entered your apartment and have found our serviced residence to be the perfect accommodation choice for families. Apart from your comfortable stay in our fully equipped 2-bedroom apartment, we are also delighted that our location... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

We stayed here for 5 nights. Having seen previous comments on the MRT construction, we requested for high floors facing away from the site and an extra bed. When we arrive, we couldn't find the lifts to the lobby (the signs were a bit confusing) from the car park which was the temporary drop off point for the hotel due... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Effa B, Thank you for taking time to write such a lovely review on your 5 nights’ stay experience at Somerset Bencoolen. The team is very happy that your family and you had a wonderful and comfortable stay. We read with much delight that you have found our location with its easy accessibility to various modes of public transportation... More 

Colombo, Sri Lanka
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2015

I booked through the Ascot web page where they had promoted 40% reduction of fee from the stay of 1st of Jan 2015 onward. It only takes a few minutes to register and you may get cheaper rate than any other hotel booking sites. For myself, I paid SGD250 per night for family of five and stayed there 4 nights.... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Noboru K, Greetings from the team at Somerset Bencoolen Singapore! Thank you for enrolling as our Ascott Online Member and we are indeed glad to know that you found our enrollment process to be seamless and fast; in addition to finding our promotions for online members to be of good value. All of us are truly happy that your... More 

Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 17, 2014

The Somerset on Bencoolen is an older but well maintained serviced apartment complex. My wife and I stayed at this apartment complex for 9 days and overall, have thoroughly enjoyed our stay. This apartment complex is not unlike a lot of other buildings throughout South East Asia, whereby it is looking tired and is in need of a makeover. Putting... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear RtjL, Thank you for taking time to write this heartwarming review of your stay experience at Somerset Bencoolen Singapore. The team is delighted to note that your wife and you had a very very enjoyable stay with us and you would revisit us when you return to Singapore. You cannot imagine how much cheer you have brought to all... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 3, 2014

First of all be warned there is MRT construction work directly outside this hotel and work continues through the night, secondly MRT access currently isn't the nest as the nearest station is a circle line station so requires you to change trains to get almost everywhere although this will change when the new station is completed. It's important to note... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear walnutroof657, Thank you for taking time to write this review. The team at Somerset Bencoolen Singapore is gratified to note that despite the current MRT construction works, you had a relaxing and comfortable stay in our serviced residence. We are very appreciative and encouraged by your positive comments for our apartments, services and facilities. The team enjoyed hosting your... More 

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Additional Information about Somerset Bencoolen

Address: No. 51 Bencoolen Street, Singapore 189630, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Bencoolen 4*
Number of rooms: 107
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Also Known As:
Somerset Bencoolen Singapore
Hotel Style:
#56 Luxury Hotel in Singapore
#58 Family Hotel in Singapore
#65 Business Hotel in Singapore

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