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Somerset Bencoolen

#47 of 301 Hotels in Singapore
Certificate of Excellence
No. 51 Bencoolen Street, Singapore 189630, Singapore
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Somerset Bencoolen
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Ranked #47 of 301 Hotels in Singapore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
cravingescape brisbane
Review This Hotel

119 reviews from our community

Traveler rating
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    69
    11
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    1
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56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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brisbane
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is not a "wow" hotel, but had everything you need to be safe, comfortable and well located. I wouldn't have really changed anything! The location is great with access to MRT (2 stations easy access) and walking distance to Bugis Street, Singapore Museum and Fort Canning Park for example. We caught the MRT to and from the airport very... More 

Was this review helpful? Yes
Perth
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I and 2 year old son stayed at the Somerset Bencoolen for 10 nights at the beginning of March and we found the stay very suitable to our needs – most of the time. Firstly about the noise from the construction, we requested when booking that we would like a deluxe room up high and facing the... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Aycs, Greetings! Thank you for taking time to write such a detailed review on your recent stay experience at Somerset Bencoolen Singapore. The team sincerely apologises for our inability to accede to your request for an apartment away from the nearby subway construction works, due to our occupancy situation; which unfortunately caused a slight impact on your overall stay... More 

Hyderabad, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Hi I stayed in Somerset Bencoolen for 10weeks, during my stay ..I enjoyed a lot. The hospitality is very appreciated.Staff behaviour is very good.Facilities like Internet, roomservice,cabbooking etc are encouraging. I prefer to stay again and always recommend my collegues and friends to prefer. I wish you all the best Best Regards Seepiri

Was this review helpful? Yes
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Seepiri, Greetings from the team at Somerset Bencoolen Singapore! All of us are elated that you have been very satisfied with your recent stay at our serviced residence. We are very appreciative and humbled by your perfect rating for your stay experience and for your affirmation that you would always recommend our property to your colleagues and friends. It... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here many times and love it. Pros - great staff, location, feel (alleyways are open to the elements), comfortable rooms with kitchen and a fantastic pool on the roof You can open the windows and let the warm Singapore breeze in. Cons - the Downtown line work continues in Bencoolen Street so taxis cannot enter the street... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Seahorse291, Greetings from the team at Somerset Bencoolen Singapore! We are truly very happy to know that you love staying with us and that our serviced residence is your choice accommodation whenever you are in Singapore. We are delighted that you especially like our rooftop pool and its surrounding area as it is definitely the place to be when... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

My family were in Singapore last week and we stayed in a 2 bedroom apartment. We just love the place, its very near to Orchard and other places as well. The apartment is clean and spacious, & the kitchenette is equipped with clean utensils. I will definitely stay again here because of its location, friendly staff from the guest officers... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Puspa 1996, Thank you for taking time to write this lovely review. The team at Somerset Bencoolen Singapore is delighted that your family and you had a great stay with us and our fully-equipped 2-bedroom apartment exceeded your expectations. We are especially heartened to note that you love staying at our serviced residence and our central location has been... More 

Brisbane, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and two children and I stayed in a two bedroom apartment here 3 weeks ago. We loved every minute of it! The clean apartments that were spacious, had comfortable beds, good showers were really modern and very user friendly. Plus the breakfast each morning from the breakfast lounge was always well presented and fresh, and the staff only... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Shari F, Greetings! The team at Somerset Bencoolen Singapore is elated that your family and you loved every minute of your stay with us. Our heartfelt appreciation to you for this huge compliment as it shows that our team has successfully created a memorable and comfortable stay for you in our 2-bedroom apartment. We are also very happy to... More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

My wife and I stayed in a 2 bedroom apartment with two friends, which was excellent for our needs. The apartment had 2 bedrooms, 2 bathrooms, a kitchen and a good sized lounge room. The apartment was roomy by Singapore standards with good facitliities. Notwithstanding the MRT construction we did not experience any noise issues at all. The location is... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear nlacey 16, Greetings from the team at Somerset Bencoolen Singapore! Thank you for taking time to write this heartwarming review. We are delighted that your wife, friends and you had a great stay with us and our well-appointed 2-bedroom apartment was most suitable for your needs. We are truly very thankful for your lovely compliments for our team’s service... More 

Bali, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2015

I sent staff to Singapore regularly to attend expos as well as salon supply shopping. I chose Somerset Bencoolen because of the close distance to Bugis. I find the apartment to be adequate for a short stay, my staff are always happy here. The interior is a little dated, but that's not a big deal to them. I highly recommend... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear THINKPINKNAILS, Greetings! The team is very appreciative and especially touched that your staff have been so happy staying with us, thus spurring you to write this lovely review. Thank you for choosing Somerset Bencoolen as your choice serviced residence to accommodate your staff whenever they are in Singapore. We are truly heartened that our central location has been most... More 

London
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2015

Stayed three nights at the end of a three month tour across Asia. After reading comments about the MRT works I asked for a quiet room which we were given and indeed we hardly heard any construction-related noises during our stay. As the road is closed and there is hoarding everywhere the first impression isn't amazing but don't let that... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Rob W, Greetings from the team at Somerset Bencoolen Singapore! Thank you for taking time to share your recent stay experience at our serviced residence on Tripadvisor. All of us are truly heartened to note that you had a comfortable and great stay with us, especially as our serviced residence and Singapore were your last pit-stop on your 3-months’... More 

Perth, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 21, 2015

Location was good - an easy 10min walk to Dhoby Ghaut Station, it was close to a 24hr malaysian hawkers market - murtabak was amazing! Another 10min walk to Boogie Street, through the markets located there. The apartment was roomy and clean, bathroom facilities were great also. There is a rooftop pool and spa, as well as a childrens play... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Bencoolen, responded to this review

Dear Allthingsmunchy, Thank you for taking time to write such a lovely and detailed review of your stay experience at our serviced residence. The team at Somerset Bencoolen Singapore is delighted that you enjoyed your stay so much that you would definitely return for another stay and will highly recommend our serviced residence to your friends. We simply love hearing... More 

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