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BIG Hotel Singapore

200 Middle Road | Office #B1-01, Singapore 188980, Singapore
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BIG Hotel Singapore
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BIG Hotel Singapore
BIG Hotel Singapore
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592 reviews from our community

Traveler rating
    122
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    125
    23
    17
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51
224
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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  • All months
    (592)
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    (125)
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    (144)
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    (182)
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    (141)
All months
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Whoever thought of the name was clearly being sarcastic because the rooms are incredibly small. However for a budget room its pretty good. I appreciated how they fit everything, bathroom and bed, in such a tiny space. Dont bother paying extra for a bigger room because it is only slightly bigger. The cafe downstairs is good and the tiny gym... More 

Was this review helpful? Yes
Christian S, Front Office Manager at BIG Hotel Singapore, responded to this review

Hello Farah I, Thank you for the time you took to leave feedback for us. Though we understand the rooms are rather small - we do not hide the fact, the room sizes are clearly visible on our hotel's website. BIG stands for big in service and with big amenities, such as free movies, a tablet in every room or... More 

Denpasar, Indonesia
Top Contributor
50 reviews 50 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We came for early check-in, and all the process only took a few minutes. no hassling. all the staff's are nice and cooperative. we booked the superior double room. The room is small, but very compact. it's good for solo, couple, or business traveler. But I don't think it is suitable for family traveler.The room is clean and you get... More 

Was this review helpful? Yes
Christian S, Front Office Manager at BIG Hotel Singapore, responded to this review

Hello Andesita O, Thank you so much for your fantastic review and the time you took to leave feedback for us. We are glad that you enjoyed your stay and that you are happy with the team's efforts to provide the best possible service. We hope to be able to welcome you back to BIG Hotel soon in the near... More 

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My partner and I stayed here for 3 nights in April 2015.. As we are travelling backpackers we wanted a budget hotel for a few days. We booked this hotel on booking.com and it was cheap but what a perfect hotel! The staff couldn't do enough for us!! I would definitely come back here!! The hotel is close to the... More 

Was this review helpful? Yes 1
Christian S, Front Office Manager at BIG Hotel Singapore, responded to this review

Hello Sophie H, Thank you so much for your review and great feedback! I will share this with my team and I trust this will motivate them even more in driving customer service and exceeding expectations. We hope to see you again in the near future. Sincerely, Christian More 

Sydney, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed during the Easter break. Requested a high level room and late checkout with the reception and she gladly agreed. The room was really small with the washing basin outside of the toilet. However, the location of this hotel is closed to everything. The Bugis Junction, OG shopping mall is within walking distance. Lots of eateries to choose from, easy... More 

Was this review helpful? Yes
Christian S, Front Office Manager at BIG Hotel Singapore, responded to this review

Dear Belle N, Thank you for your review. Yes, the room is small - we do not hide it. The room sizes can be found on our hotel website for your reference. We are glad though that the team has provided you with a room on a floor to your liking as well as a late check out. Best regards,... More 

Sarawak, Malaysia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed for the weekend in April 2015. Travel alone with last minute booking and happen to see this hotel and manage to get a room. It was my shopping trip stay over, since I'm staying alone, I would say it was Superb. As I was queuing for my check in, suddenly the line got longer, and the front desk immediately... More 

Was this review helpful? Yes
Christian S, Front Office Manager at BIG Hotel Singapore, responded to this review

Hi Tracyyeoh, Wow! Thank you so much for this awesome review and your encouraging words. Do stay with us again in the near future! BIG Hugs from the BIG Hotel Team! More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights. Location was good - near enough to the MRT, interesting places nearby. The interior of the room and the lobby is very modern and IKEA-like. The room is not big, but comfortable for 2. The bed was awesome though, really large and comfortable. Liked the TV with many free movies, and the tablet with games... More 

Was this review helpful? Yes
Christian S, Front Office Manager at BIG Hotel Singapore, responded to this review

Hello there, Thank you for the time taken to give feedback on our product. Though I am glad you enjoyed your overall stay with us, I am concerned as you rated the service the lowest of all. May I know what happened? Feel free to drop me a note via contactus@bighotel.com attention to Christian. Once again thank you for your... More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a one night stay with BIG hotel and were very pleased with the service and the room. The superior king room is a little tiny for travellers with big luggages and that is the only setback. The room is modern and minimalistic yet we do not feel shortchanged in any aspect. The design of the entire building is... More 

Was this review helpful? Yes
Christian S, Front Office Manager at BIG Hotel Singapore, responded to this review

Hello Joaney J, Thank you so much for your kind words and positive feedback. We put in a lot of efforts in our service and product, so I am very glad to read you were satisfied with your experience here at BIG. I hope to welcome you back to BIG Hotel soon. Sincerely, Christian More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm a former resident of Singapore, and I return there frequently on business. I usually stay away from downtown, as I know my way around local areas well enough. On this trip, I wanted to try staying a bit more central, and the rate was very attractive, so I gave it a try. Big is a newer hotel. They have... More 

Was this review helpful? Yes 2
Christian S, Front Office Manager at BIG Hotel Singapore, responded to this review

Hi Lazinator, We appreciate your positive review and your motivating words on the service and competency of the team. Do visit us again in the near future. BIG Hugs, BIG Hotel Team More 

Denver CO
Contributor
15 reviews 15 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great Singapore location within a few blocks walking of Sim Lim, Bugis Junction, Bencoolen, Chimjes (sp), 24 hr food, and MRT. Bonus in that it is near Bencoolen, but not in the MRT station construction zone. Cool, spacious lobby with integral cafe and art gallery. Rooms are small, but not too bad by Singapore value standards. Good layout and excellent... More 

Was this review helpful? Yes 1
Christian S, Front Office Manager at BIG Hotel Singapore, responded to this review

Hello Peakview28, Thanks so much for the time you took to leave such a nice feedback for us. Yes, the all day dining café and art gallery are new additions to the hotel. Soon, we will have a wine and whiskey bar, too! Once again thank you very much and we hope to see you again, soon! BIG Hugs, BIG... More 

Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

book a 5 night stay at this hotel in the last second when I found out I have a couple leaves to use. overall i like the design of the hotel, which is modern minimalist, but very small, even compared to Tokyo hotel, and no fridge. hotel staff i encounter are all very nice and friendly. it's within walking distance... More 

Was this review helpful? Yes
Christian S, Front Office Manager at BIG Hotel Singapore, responded to this review

Hello SAROICNA, Many thanks for your kind words on our hotel and staff performance. I will share the feedback with the team which I am certain will motivate them even more. Hopefully we can welcome you to BIG Hotel again in the near future. Very best, Christian More 

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