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Capri by Fraser Changi City

4.0 of 5 3 Changi Business Park Central 1, Singapore 486037, Singapore
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Certificate of Excellence 2014
Capri by Fraser Changi City
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Capri by Fraser Changi City
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469 reviews from our community

Traveler rating
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    38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Danish first
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  • All months
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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Capri is right next to my company's Singapore office in Changi Busiess park. Its a nice business hotel - no frills service, but very clean and with spacious comfortable rooms. The breakfast is adequate - room service and restaurant menu is limited but fine for a short stay. You cant beat the value for I always stay here on hectic... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear TallTravels29, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that the design of our rooms and our service had made a difference to your stay. We thank you for choosing to stay with us and we look forward to welcoming... More 

Moscow, Russia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

amazing service! the best breakfast , lunch dinner!!! has a really good mall next to it. great pool! clean clean clean! i would love to stay there again. only 10 mins drive from the airport. all stuff is professional

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear travelgirlrita, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that our food and service had made a difference to your stay. We thank you for choosing to stay with us and we look forward to welcoming you back soon. Yours... More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Strengths are the size of its rooms and near to the airport albeit very far from the city centre. However, all these are negated by the terrible service I received over a six nights stay: 1. When the taxi drove into the drop off zone, not a single concierge personnel in sight. They were all standing inside looking out. Had... More 

Was this review helpful? Yes 2
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear GusTeh, We thank you for sharing about your stay at Capri by Fraser and we apologize that we did not deliver the level of service committed. We are grateful for your detailed feedback so that our team can learn from our failure and improve on our weaknesses. We have already shared your feedback with our team. They are disappointed... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is almost perfect except for the bad check in experience. Maybe I'm the only unlucky one that encountered it. It was a pretty messy & unpleasant check in experience with the feeling of a "reluctant to serve" staff. I had a pretty good deal for my stay, considering how expensive Singapore properties are. The lobby smelled lovely, decor... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear JemPrincess, We thank you for sharing about your stay at Capri by Fraser and we hope that you had enjoyed your stay with us. We apologize that our check-in experience did not meet your expectation. We have shared your feedback with our team and they are disappointed that they did not live up to the Fraser standard. We will... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Very accessible to public transport with less than 10 minutes walk away from the Expo MRT station. Induction stove available in the room made it easy for whipping up a late night snack with groceries bought from the nearby NTUC in Changi City Point. Staff are polite and responsive, room design is also well thought through. Will definitely choose this... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear combatkrieg, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that our room design and service had made a difference to your stay. We thank you for choosing to stay with us and we look forward to welcoming you back soon.... More 

Jakarta, Indonesia
Contributor
15 reviews 15 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is indeed very nice and comfortable. Room is big, big complete with microwave, induction cooker, etc. There is a mall behind this hotel, and also McDonald's and 711 open 24 hours behind it. But if you want to spent most of your time in the city, you have to consider the location. Very far. Will take you around... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Frits C, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that our room design and vicinity had made a difference to your stay. We thank you for choosing to stay with us and we look forward to welcoming you back... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For such a big room and for the price we're paying it's pretty worth it. Though it isn't located in the heart of Singapore whatsoever, however being in Changi gives a feeling of a 'holiday' since it's away from all the mad rush. There's a Cold Storage at Changi City Point that one can buy necessities should they want to... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Jolynng6, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that our smoking balconies had made a difference to your stay. We apologize for the inconvenience caused by the construction. We understand from the construction team that the construction will be... More 

Perth, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great overnight stopover on the way to Cambodia. Easy access by train, one stop from the airport less than two dollars for the fare and only about 5 minutes travel time. Hotel connects to a large shopping centre with factory outlets for many big brand shops. Loads of cafes and bars very close to hotel entrance. Rooms very clean... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Julie H, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that our location and our service had made a difference to your stay. We thank you for choosing to stay with us and we look forward to welcoming you back... More 

Umeå, Västerbottens Län, Sweden
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me and my family decided to stay at this hotel for one night to catch the next flight. The bed is really comfortable & big, overall we had a pleasant stay. I know it's a bit pricey but you get what you pay for. It's an airport hotel so you're expecting to hear a lot of noise from the planes... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Devi K, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that our bed had made a difference to your stay. We thank you for choosing to stay with us and we look forward to welcoming you back soon. Yours sincerely,... More 

Sydney, Australia
Top Contributor
155 reviews 155 reviews
48 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ten minutes walk from Expo MRT and adjacent to the Changi Point mall. Modern, stylish hotel. Fast check in process, good concierge service. Rooms are big, clean and modern. Standard Room with King bed included a kitchenette, which I didn't try but reckon would be good for 2-3 week stay. Likewise, laundry basket in the room and self service laundry... More 

Was this review helpful? Yes 1
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Richard R, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that our room design and our location had made a difference to your stay. We thank you for choosing to stay with us and we look forward to welcoming you... More 

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Additional Information about Capri by Fraser Changi City

Address: 3 Changi Business Park Central 1, Singapore 486037, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Capri by Fraser Changi City 4*
Number of rooms: 313
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Also Known As:
Capri By Fraser Changi City Singapore
Hotel Style:
#24 Business Hotel in Singapore
#34 Luxury Hotel in Singapore
#36 Family Hotel in Singapore
#43 Romantic Hotel in Singapore

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