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All 293 Singapore hotels

Capri by Fraser Changi City

4.0 of 5 Hotel   |   3 Changi Business Park Central 1, Singapore 486037, Singapore
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87%
Ranked #33 of 293 Hotels in Singapore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Yong-Cecile Dubai, United Arab Emirates
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373 reviews from our community

Traveler rating
    184
    142
    31
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    10
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41
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149
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 days ago NEW

The studio-type room assigned to us was spacious and beautifully designed. It was very clean and has a neat kitchenette. The bed was huge and very comfortable. There was also sofa where you can relax while watching tv. I love the way the bathroom and walk-in closet was placed within the room. Most importantly, wifi was free. We just stayed... More

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California
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

After a horrific overnight stay at the Maldives International Airport, due to a cancelled flight and dealing with poor customer service at the airport, arriving in Singapore 24 hours after our schedule time, was a relief. The Singapore Airlines staff coordinated overnight stays at various hotels in the area as our delayed departure from the Maldives resulted in an overnight... More

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Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear EParkhurst, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We apologize that there was no instruction in our premier room to inform that our television mounted on the wall can be adjusted for viewing from different part of the rooms. We will review... More

Kuching, Malaysia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I always stay in this hotel before I travel out from Singapore. I have been stay in this hotel many times. But it was very significant that the staffs who working on that day was not very friendly. I do not think the hotel was fully booked as I didn't see a lot people taking the lift. But I really... More

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Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear sunnybatu, We thank you for sharing about your stay at Capri by Fraser and we apologize that our service had not met your expectation. We had shared your feedback with our front office team and they are disappointed that they had failed to meet your expectation. We had conducted service training for the team and will monitor their performance... More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 4 nights to attend a training program in Changi Business Park. This was one of the few options available in that area. The place is really close to the airport with a regular complimentary shuttle service. Rooms were spacious with usual amenities and a small kitchenette. Quality of service was good and staff helpful. I found... More

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Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Vinayagga, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We apologize that our food menu and breakfast selection did not meet your expectation. We are already in the midst of planning for a new food menu as well as revitalizing our breakfast selection.... More

Woodinville, Washington
Top Contributor
99 reviews 99 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very close to the airport so if you have an early flight it's a great option. It was also near my office which was a bonus. If you need to be in the heart of the city this may not be the location for you. The staff was friendly although there were lines for both check in... More

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Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Mdkirkpatrick, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that our facilities and services met your expectation. We apologize for the line at reception and will definitely work on reviewing our processes and training to improve on our processing time.... More

Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked a room really last minute on 2 Aug, in hope of getting a short staycation locally and also a little comfort to complete some work in a peaceful environment. The hotel did not disappoint me in terms of facilities and service - check-in was seamless, items and furnitures were relatively in good conditions. I was also upgraded to... More

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Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear 2xshi, We thank you for sharing about your stay at Capri by Fraser and we are disappointed that we had failed to meet your expectation. We have counselled the housekeeping staff involved about his cleanliness standards and we will continue to monitor his performance. With regard to the lost tablet, we apologize for the lack of timeliness of our... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, clean, convenient because it is located near (walking distance) the MRT (40 minutes to downtown) and a mall with many food choices and grocery store. The gym was available 24/7 and they also had a guest welcoming on Wednesday evening for an hour with free wine and beer and appetizers.

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear marcie S, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that you had enjoyed our service and facilities. We place a high emphasis on our service and we hope that it had made a difference to your stay. We thank... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 2 weeks ago

A pleasant, enjoyable weekend stay again to celebrate birthday. Complimentary birthday cake which was delicious was given. Spacious room and huge toilet. Swimming pool and gym were well maintained. Halal food during breakfast should be considered.

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Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear brian_84sg, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are honoured that you have chosen to celebrate your birthday with us and we are delighted that you had liked our birthday cake. We thank you for choosing to stay with us and... More

indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

my flight arrived late at night. We came to Capri by fraser which is near the airport. The area is in business area, but there is Cold storage near by and there is a cafe nearby too. The check in was quick but he is so friendly and thoughtful. We didnt have time to get our breakfast in the morning,... More

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Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear versepoint, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that you like our interior design and our facilities. We had put in a lot of effort to ensure that we deliver a difference experience to our guest. Our team are... More

Southampton, United Kingdom
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I got placed here on the way to and from Timor, so a one night stop over between long intercontinental flights is always going to be a hard call. Not too hard to get to from the airport, the only catch being having to get some local cash and master the "MRT" (Singapore's metro). The hotel looks great from the... More

Was this review helpful? Yes 1
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Benguin69, We thank you for sharing about your stay at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that you had enjoyed most of our facilities. Our Spin & Play rooms are equipped with different form of entertainment like Playstation 4, X box Kinect, foosball table etc. We hope... More

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Additional Information about Capri by Fraser Changi City

Address: 3 Changi Business Park Central 1, Singapore 486037, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Capri by Fraser Changi City 4*
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Also Known As:
Capri By Fraser Changi City Singapore

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