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Capri by Fraser Changi City

#32 of 300 Hotels in Singapore
Certificate of Excellence
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3 Changi Business Park Central 1, Singapore 486037, Singapore
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Capri by Fraser Changi City
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Capri by Fraser Changi City
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640 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (640)
  • Mar-May only
    (163)
  • Jun-Aug only
    (174)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (173)
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Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my 5th time staying here and I had a pleasant experience. The bed is extremely comfortable and the toilet is huge. There is also a sitting area in front of the bed. I even cooked my meals here as it was pretty convenient to get the groceries over at Changi City Point. There are also Spin & Play... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Geralyn_TZ, We thank you for sharing about your experience at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that the design of our rooms and the variety of our facilities had made a difference to your stay. We apologize that our manual for our equipment was not placed more... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

My first impression when I first arrived at Capri by Fraser hotel in Changi Business Park area in July 2015 was how convenient it was. Only 5 minutes if you travel by taxi from the Changi Airport. The hotel looks very trendy. What will hit your nose a bit too strongly would be the lobby "signature scent" which you could... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Natkon W, We thank you for sharing about your experience at Capri by Fraser and we are glad that you had enjoyed your stay with us. We apologize that our staff were not warmer or friendlier than they should have been. We also note your feedback on the dust accumulating on our art piece above the headboard and our... More 

Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We unfortunately had to stay at Capri by Fraser for one night due to overbooking throughout Singapore -- this was the only hotel left with vacancy. We booked a prepaid room -- on our arrival, we were informed the hotel had overbooked and we would have to move to yet another hotel. We persisted and within 15 minutes, we were... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Travel715, We thank you for sharing about your experience at Capri by Fraser and we apologize that we had not met your expectation on this stay. We apologize that we were overbooked and had to transfer some of our guest to our partner hotels. We thank you for choosing to stay with us and we hope you will give... More 

Hong Kong Region, China
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The location is in Changi, quite far away from downtown Singapore. The lucky thing is there is a shopping mall next to the hotel, and subway station is next to mall. It is a walking distance from the subway station to the hotel. The room is quite good, and the restaurant of this hotel is okay. The service is okay.... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear IvanKwan, We thank you for sharing about your experience at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are glad that the design of our rooms and our convenient location had made a difference to your stay. We thank you for choosing to stay with us and we look forward to... More 

4 of 5 stars Reviewed 4 days ago NEW

I recently stayed with Capri by Fraser Changi City, checking in 25 July for one night to celebrate my girlfriend birthday. This is the first time I had chosen to stay at Capri and we are both extremely happy that we made the right choice. Check-in/Check out The entire process was pretty smooth. Rooms The rooms are spacious and we... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Desmond W, We thank you for sharing about your experience at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that the design of our rooms and hospitality of our staff had made a difference to your stay. We have conveyed your appreciation to Siva and Sim and they are... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Check in process was probably the most unfavourable part of the stay. How can you only have 2 check in counters and a 2pm check in time? Long queues and it was frustrating to wait so long for a 3-5mins check in. Front desk officer at the front desk who checked us in was also unapproachable, only talked to us... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear xrdhx, We thank you for sharing about your experience at Capri by Fraser and we are glad that you had enjoyed your stay with us. We apologize for your experience at check-in. We had a few feedback regarding one of our staff and we had followed up with the staff involved. We want to assure you that this is... More 

Jakarta
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I love this hotel as it is a clean, simple hotel or should I say serviced apartment for transit or even long stay. The design is modern and straight forward. Size of room is generous with all the amenities that you need for long stay. Best thing is they have free shuttle from and to the airport every hour. Also,... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear yunijie, We thank you for sharing about your experience at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that the design of our rooms and convenient location had made a difference to your stay. We thank you for choosing to stay with us and we look forward to welcoming... More 

Wairarapa, New Zealand
Level Contributor
114 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were flying from Paris to Auckland, New Zealand with a connection via Singapore when we missed the connection. Singapore Airlines were fabulous and fronted up with a day-time hotel voucher to the Capri as well as meals and taxis. Thank you, Singapore Airlines! To be honest, at first I did not expect much but I was pleasantly surprised. The... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Quack_quack_quackl, We thank you for sharing about your experience at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that your experience at our restaurant and swimming pool had made a difference to your stay. We are honored to have the opportunity to host you during your transit in Singapore... More 

Singapore, Singapore
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Took a short 3D2N staycation with the kids over the long weekend in July and the main reason for choosing this hotel over the rest was it being relatively new, its location and it had the SG50 offer for locals. The hotel is conveniently located within walking distance to the Expo MRT and it's linked to the Changi City Point... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear cml77, We thank you for sharing about your experience at Capri by Fraser and we are glad that you had enjoyed your stay with us. We apologize that the air conditioning system had an issue on your first night. We will definitely step up our functionality checks to ensure that our guest are not inconvenienced by such hiccups in... More 

Melbourne, Australia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My company is headquartered in Changi, so this is an obvious place to stay. If I was visiting as a tourist, I reckon I'd want to stay a bit closer to the main city area. The hotel is excellent - I could not fault it in any way. Unfortunately, the surrounding area isn't as good. Lots of very ordinary and... More 

Was this review helpful? Yes
Lee_Vernon, General Manager at Capri by Fraser Changi City, responded to this review

Dear Paul D, We thank you for sharing about your experience at Capri by Fraser and we are glad that you had enjoyed your stay with us. We are delighted that you had used the word excellent to describe us. We are humbled and encouraged to continue to make a difference in our guest stay in Singapore. We thank you... More 

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