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Somerset Orchard Singapore

160 Orchard Road | #06-01 OG Orchard Point (Entrance via Koek Road), Singapore 238842, Singapore
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Somerset Orchard Singapore
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Ranked #106 of 187 Specialty Lodging in Singapore
A recent review
3 of 5 stars reviewed 5 days ago
Dan M Ulaanbaatar
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116 reviews from our community

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44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ulaanbaatar
Top Contributor
120 reviews 120 reviews
13 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Somerset Apartment at Orchard are something of a mixed bag. My stay with my wife and four year old daughter this week was prompted by memories of a stay with the Somerset group almost 20 years ago before their Scott Road apartments were demolished. The Orchard apartments were not in the same league as those I experienced earlier. If... More 

Was this review helpful? Yes 2
Jakarta, Indonesia
1 review
3 of 5 stars Reviewed 1 week ago

Plus - Great location, spacy unit (3-bedroom unit). Great value for a get-together vacation stay. Minus - Breakfast area too small, limited varies. No decent restaurants/cafe in the building itself. But I guess it is the way since it is a more to a residence instead of a hotel

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear CT-Xin, Greetings from the team at Somerset Orchard Singapore! We are delighted that you have found our serviced residence to be a great place to spend your recent family vacation and our prime location in Orchard Road to be most convenient. We are heartened to note that our spacious 3-bedroom apartment was the ideal accommodation choice for your family... More 

shanghai
Top Contributor
89 reviews 89 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 4 nights there recently, primary objective of trip was business. The location is great however the entrance is very small and if the cab driver is not familiar with the location, it could be a hit and miss. Reception is on level 6, I missed the signage which is on top near the ceiling so was confused since I... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear ShanghaiGourmet, Greetings! The team at Somerset Orchard Singapore is delighted that you had an enjoyable and comfortable stay at our serviced residence during your recent business trip. We are truly appreciative and inspired by your many positive feedback on our strategic location, spacious apartments, facilities and services. Additionally, we are indeed gratified to note that you have found your... More 

Hong Kong, China
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotels in Singapore are not cheap & rooms are generally small having a small apartment is pretty good especially when the location is fantastic. Right on Orchard Rd. We got into S'pore very late, after midnight. The reception is closed by then but the 2 night porters were charming. Keys were ready & we taken to our room immediately &... More 

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Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear malabarber, Thank you for taking time to write such a detailed review of your stay experience at Somerset Orchard Singapore. The team is happy that you had an enjoyable stay at our serviced residence and have found our apartments to be comfortable and spacious. We are indeed delighted that you have found our location at bustling Orchard Road to... More 

Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Somerset Orchard is located inside the CBD. There room is clean. Somerset have a 2 beded appartment. For guest driving to the hotel do note that you may need to pay the ERP at certain timing. Besides that peaking is not free. You may buy a session pass for your vehicle at cost if $7/- per day. Wifi is free.... More 

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Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dea AJ S, Greetings! The team is delighted that you had a comfortable stay at our serviced residence. We are truly appreciative and encouraged by your positive feedback on our location, service and facilities. All of us at Somerset Orchard Singapore had a great pleasure hosting you and look forward to welcoming you back soon. Best regards, Cynthia Lim Resident... More 

Shanghai, China
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 15, 2015

It has a good location surrounded by shopping centers. However, it is not easy to take taxi finding the entrance (at Killiney Rd.) which is very small... It loooks as service apartment more than hotel while the fitout in room and passageway appears in 1990's. Reception is on 6F, next to canteen which looks like a maximum capacity of 20... More 

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Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear adwangliang, Thank you for taking time to share your stay experience at our serviced residence. The team at Somerset Orchard Singapore truly regrets that you have been misled to think that our residence is a hotel, hence, causing you disappointment with some aspects of your stay with us. Kindly allow us to clarify that as many of our residents... More 

Colombo, Sri Lanka
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2015

Stayed in a 3 bed room apartment with another family and we were 4 adults and 4 kids as well as an infant. the stay was pleasant and the location was very convenient. Only gripe would be that breakfast area is very small and gets crowded and food runs out frequently.

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Chami9539, Greetings from the team at Somerset Orchard Singapore! All of us are elated to know that your family and friends had a pleasant and comfortable stay in our spacious and fully-equipped 3-bedroom apartment. We are also very happy that you especially liked our central location in Singapore’s shopping mecca, Orchard Road, where one can also go on a... More 

Greater Brisbane, Australia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 6, 2015

We wanted to get a family apartment in a central part of the shopping precinct of Singapore. Somerset on Orchid ticked all our boxes. It was only a short walk to all major dining facilities & public transportation. The 2 bedroom appartment was a bit dated, but clean & comfortable. We had a continental breakfast included with the room, but... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear provie2014, Greetings! The team at Somerset Orchard Singapore is delighted that your family and you enjoyed your stay at our serviced residence. It is indeed gratifying to know that our location, facilities and services have met your requirements and expectations as our residents’ stay satisfaction is very important to all of us at Somerset Orchard Singapore. Thank you for... More 

Bandar Seri Begawan, Brunei Darussalam
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 3, 2015

A bit deceived by the brochure. Looks spacious and elegant but its a bit old compared to other Ascot run hotels/service apartment. Breakfast area is tiny. If all tenants came at the same time, I doubt it can accommodate all. But is comfortable and conveniently located in the shopping district around Orchid road. Good two bedroom or three bedroom should... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Ayah183, Thank you for taking time to write this review. The team at Somerset Orchard Singapore is heartened to note that you had a comfortable stay with us and especially liked our spacious apartments as one can room one’s entire family in an apartment, allowing one to spend precious bonding time with their children or parents whilst on their... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2015

We originally booked a Studio Executive for a 3-night stay, and we have been notified that the room has been sold out at the arrival, and our room has since been upgraded to a 2-bedroom Deluxe. I think it's a good thing for tourist to know that, although the original selection is gone, the management of Somerset Orchard Singapore manage... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Sean L, Greetings from the team at Somerset Orchard Singapore! We are delighted that you had a great stay experience with us and have found our team’s service attitude to be customer-centric and responsible. We are also very heartened to note that you enjoyed our Continental Breakfast with the added selection of some hot dishes and truly appreciate your... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.

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