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All 183 Singapore accommodations

Somerset Orchard Singapore

4.0 of 5 Lodge   |   160 Orchard Road | #06-01 OG Orchard Point (Entrance via Koek Road), Singapore 238842, Singapore
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Somerset Orchard Singapore
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Ranked #96 of 183 Specialty lodging in Singapore
A recent review
4 of 5 stars reviewed 3 weeks ago
ylanggeng Yogyakarta, Indonesia
  • Overview
  • Reviews (94)
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94 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Thai first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Please read before booking! I am a frequent business traveller and I stay with the ascott group several times a year all over Asia. Knowing that it is a Singapore owned hotel chain, I trusted the brand and booked the "serviced" apartment here at orchard road somerset. However, this place doesn't even meet hostel standards. Day 1: there is no... More

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Edwin C, Thank you for sharing your valuable feedback regarding your stay. We sincerely apologise for your recent unpleasant stay experience. We humbly acknowledge that the service lapses your parents and you had experienced could have been avoided and we assure you that our management is currently investigating your feedback as we strive to do our very best in... More

Yogyakarta, Indonesia
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The service appartment located in the heart of Singapore. Where it's very easy to go any location. Just walk distance to famous shopping mall in Orchard Road. Convenience Store, Cold Store, and restaurants. Free fast WIFI connection is one advantage. Spacious room good for you if you travel with kids. Room cleaned averyday. The only thing that not allow me... More

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Ylanggeng, We are delighted we have exceeded your expectations and you have taken time to share your feedback on Tripadvisor. Terima kasih! Our spacious and well- equipped serviced residence’s central location in the heart of Orchard Road is indeed a reason why one should stay with us, especially when travelling with children. Thank you for your feedback regarding our... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I write this post while still staying at the somerset !! We are a family for 4 (couple and children 8 and 3 years of age) visiting Singapore for a short 5 day trip. We found the hotel fit our expectations : located conveniently max 5 min walk from somerset MRT next to many malls. The property has a play... More

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Deeksha, Greetings. You cannot imagine how elated we are that you have chosen to write such a lovely and detailed review in the midst of your stay at our serviced residence! It is indeed heartening to note that you have likened your stay experience to be ‘Home away from home’ as it is indicates the team has successfully delivered... More

Redhead, New South Wales, Australia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I found that the Somerset Orchard was a great serviced apart hotel. The staff were very friendly and helpful. I would recommend this hotel for any person wishing their independence and privacy. The rooms are adequate, I loved the fact I was able to clean my clothes e for continuing my trip.

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Jon S, Thank you for taking time to write this wonderful review and for your recommendation! All of us at Somerset Orchard are delighted that you had such a positive stay experience with us and you have found our excellent location most ideal for your recent holiday on our sunny island. We are ever so grateful for your kind... More

Hyderabad, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 16, 2014

We are a big fan of Somerset in Bkk, assuming its the same quality selected this for our 4 day-night stay and were extremely dissatisfied. Poor room. Bad hygiene- there were ants in the kitchen and since we checked in on Sat, they said that the pest control can be done only on Mon. Daily replenishment of toiletries was missing.... More

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear PallaviTaori Thank you for your valuable feedback, as it is only through receiving feedback like yours that we can improve our services and product. The team at Somerset Orchard is truly sorry that you didn’t have a pleasant stay with us. While we strive to provide the best hospitality comforts, regrettably, we may not have met your expectations this... More

Top Contributor
93 reviews 93 reviews
33 hotel reviews
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed May 13, 2014 via mobile

Somerset Orchad I've travelled around a lot and have to say this is the worst hotel I have ever stayed in. Hence this is the worst review submitting it while I'm still checked in. I stayed in Ascot Bangkok I gave 5 stars, hence the reason for booking this chain. Ascot Kuala lumpar 4 star. This place 0 star. Beds... More

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Usman M, Thank you for your feedback during your recent stay with us at our serviced residence. We sincerely apologise for not meeting your expectation and regret for any inconvenience caused. We’ve taken note of the points pertaining to the lay-out of the bathroom and quality of our bedding - we will certainly look into making improvements in those... More

Senior Contributor
39 reviews 39 reviews
30 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed March 19, 2014

Somerset Orchard is an excellent stay option. We were there for a week and really had a great stay. Normally I do a bit of research before selecting an option, this was the first time that I left it to my Son-in-law, the place he selected was the best. There are various options like studio, 2 bedroom and 3 bedroom.... More

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear PuneRohitash, Greetings from Somerset Orchard Singapore! Thank you for taking the time to write this wonderful review. We are truly elated that you did not do any research prior to your stay and that you have found our residence as an excellent stay option. It has been a great pleasure providing you and your family with an excellent stay... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2014

It is a good service apartment, a feeling of being at somebody's home doesn't feel like a hotel very small lobby. Very good location for shopping everything is walking distance, definitely not a crowded place so you always feeling of privacy. I would recommend for a family with small children.

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Shedup, Thank you for taking time to share your stay experience. We are elated that you enjoyed your stay with us and appreciate our homely ambience, hospitality and location. As a serviced apartment, we pride ourselves in being able to provide a service which caters to both business and leisure travellers with families or travelling alone.Our strategic location in... More

New Delhi
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 3, 2014

We chose the apartment for the size, a 1BR was 50 sq.m. and any standard hotel room in Sgp is 26-30 sq.m, which honestly is a squeeze if your traveling with a child. The location is great and although some of the reviews we read before booking did put us off, but honestly, for the price and location it seemed... More

Was this review helpful? Yes 2
Antalya, Turkey
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed January 31, 2014

The building looks like from another century, when you enter. It seems as if it was built as social housing for low class families but converted into a tourist accommodation as the demand increased for more rooms. 2 bedroom executive apartment was quite large but the furniture and the fixtures were so out of date and nowhere close to being... More

Was this review helpful? Yes 3
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Additional Information about Somerset Orchard Singapore

Address: 160 Orchard Road | #06-01 OG Orchard Point (Entrance via Koek Road), Singapore 238842, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Somerset Orchard Singapore 4*
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Also Known As:
Somerset Orchard Singapore Hotel Singapore

24 photos of this hotel

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Room/suite (6)
Pool/beach area (2)
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Hotel & grounds (1)
Dining (1)
Other (8)

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Pool/beach area (1)
Dining (1)
Room/suite (1)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Shuttle Bus service Swimming Pool
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Official Description (provided by the hotel)
Somerset Orchard Singapore offers spacious and comfortable apartments located just off Orchard Road. The Somerset MRT (Subway) is only a few minutes walk, giving you access to the Central Business District and many destinations in Singapore. The convenient location makes the residence ideal corporate and interim housing for the expatriate and family. Stroll at your leisure to the abundant and varied restaurants and shops in the main shopping district. Whether for business travel, holiday, project assignment or relocation, you can enjoy city living in the security and comfort of a private apartment. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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