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Somerset Orchard Singapore

160 Orchard Road | #06-01 OG Orchard Point (Entrance via Koek Road), Singapore 238842, Singapore
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1 room 1 guest
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Somerset Orchard Singapore
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142 Reviews from our TripAdvisor Community

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Traveler rating
    21
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    27
    25
    9
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57
12
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (33)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (43)
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Kuala Lumpur, Malaysia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the second time staying in the apartment. The location is excellent, just off the main Orchard Road. So it is not that noisy. Shopping and food is no issue. Food outlets are opened till late at night and you can get local street food or have a coffee at the various coffee outlets. Somerset MRT station is just... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Ckyy, Greetings! The team at Somerset Orchard Singapore is delighted we had the privilege of hosting your family and you for a second time at our serviced residence and you had a great stay with us once again. We are truly happy to learn you enjoyed the homey ambience of our fully-equipped apartment and you especially liked our excellent... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We found it good and proper for our family. It is located a short walk from MRT somerset, which is the center of orchard road. Rooms may be old but there's complete. We liked the kitchen and the kitchenware, especially microwave. Our daughter liked the Washing machine. Rather cramped and noisy in the breakfast room, but overall are great. If... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear charunee k, Greetings! The team at Somerset Orchard Singapore sincerely thanks you for sharing your recent stay experience at our serviced residence on Tripadvisor. We are delighted your family and you had a good stay with us and our spacious and well-equipped apartment has been perfect for your family’s requirements and comfort. Thank you for your valuable feedback on... More 

Sydney, Australia
Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

This place was nice and centrally located. It was a bit disappointing when we first arrived. Its not fancy but very functional. The pool area is good on the roof. If the price was ok I would stay again but I didnt feel we got what we paid for. I expected better,

Was this review helpful? Yes 1
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Pete R, Greetings from the team at Somerset Orchard Singapore! All of us are encouraged to note you had a comfortable stay with us and you especially liked our central location in the midst of Singapore’s main shopping strip Orchard Road. We are also happy you enjoyed spending time at our rooftop pool and sincerely hope the time you... More 

Makassar, Indonesia
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The first impression when the taxi driver dropped us off, "Where's the entrance? Why it doesn't look like a lobby?" Since we get to this service residents around 12 at night, nobody was at the entrance door so we need to ring the bell and wait until one of the bellboy open the door. The reception is on the 6th... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Alvin A, Greetings! The team at Somerset Orchard Singapore is delighted your family and you had a good stay despite the initial apprehension you had when you arrived at our serviced residence. We are heartened to note you have found your recent stay experience to be of good value and you have been happy with our spacious and fully-equipped... More 

Oslo, Norway
Level Contributor
64 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago

The location of the property is excellent no doubt, smack in the centre of Orchard Road. What bothers me is the old, tired room with air-condtioners that are either too warm or too cold. Noisy plumbing whenever we flush the toilet. Mouldy shower curtain, leaking shower head and ants in the kitchen were a big turn-off. But what takes the... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Huringen, Greetings! The management of Somerset Orchard Singapore sincerely apologises for the disappointment and inconvenience caused to you and your family during your recent stay at our serviced residence. Please be assured our management is seriously investigating your feedback and we humbly admit the Housekeeping lapses are unacceptable. We would also like to assure you that upon the conclusion... More 

Travelers are raving about these Singapore hotels

Sydney
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this serviced apartment for eight days, the place was clean and spacious. Staff are very friendly and helpful. The lobby is on the ground floor and the reception is on the 6th level, the breakfast buffet is also on the same floor. The apartments are serviced daily except on public holidays. Smoking is not allowed in the... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Shane3211, Greetings from the team at Somerset Orchard Singapore! We are delighted you enjoyed your 8 days’ stay at our serviced residence and you especially liked our location in the midst of bustling Orchard Road. We are also heartened to note you had such a great time staying with us that you shall be returning for another stay as... More 

Perth, Australia
Level Contributor
1 review
4 of 5 stars Reviewed 4 weeks ago

Perfect location for us - right on Orchard Road, two minutes to the MRT and one minute to the buses. Yes it is an old building and the apartments are aging and show some wear and tear, but we found it very clean and serviced everyday by a pleasant maid. Nothing was too much trouble for the staff who were... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear PeterDocB, Greetings! The team at Somerset Orchard Singapore is very happy your wife and you enjoyed your stay with us and have found our central location to be perfect for your 9 days’ holiday on our sunny island. We are especially delighted to note you have stated you would happily return for another stay at our serviced residence again... More 

Kolkata (Calcutta), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The location is excellent in the Heart of Orchard. The Apartments are quite dated. Furniture should be 10 years old. The front desk staff and the concierge are very helpful. Breakfast is measly. Overall these Apartments need an upgrade to qualify for Ascott standards

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear peekay99, Greetings from the team at Somerset Orchard! All of us are heartened to note you have found our location in bustling Orchard Road excellent and our service standards have met your expectations. Thank you for your honest feedback on the condition of our serviced residence and furnishings, and for your strong support for The Ascott Limited’s brand. Kindly... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Before we booked we did not read any review online but we knew it was a serviced apartment and not a hotel. Entrance is really small just a door and reception is on 6th floor. I did not know it was such an old building so I had doubts before we got to check in. But! The room was quite... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Adani N, Greetings! The team at Somerset Orchard is happy to learn you were pleasantly surprised and had a comfortable stay in our spacious and fully-equipped serviced apartment. We are truly sorry our Housekeeping team member had not thoroughly checked on the condition of the apartment and for not detecting the dust that had settled on the bed. Please... More 

Gurgaon, India
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 16, 2015

Centrally located near Orchard Road, a bit hard to find the entrance which is small. Rooms are spacious but old and worn out. We stayed there for 4 nights with our 2 kids because of the location as it was the only service apartment in that area near the MRT. Would probably avoid staying there again.

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear SourabhPP, Greetings! The team at Somerset Orchard Singapore greatly regrets your family and you did not enjoy your stay with us at our serviced residence. Thank you for your honest feedback on the condition of our property. Please be assured we have taken note of your valuable feedback and our management shall be reviewing improvement plans. All of us... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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