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Somerset Orchard Singapore

160 Orchard Road | #06-01 OG Orchard Point (Entrance via Koek Road), Singapore 238842, Singapore
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Somerset Orchard Singapore
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Ranked #102 of 192 Specialty Lodging in Singapore
A recent review
4 of 5 stars reviewed 1 week ago
chinki_95 New Delhi, India
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126 Reviews from our TripAdvisor Community

Traveler rating
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    8
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49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

i had stayed here 10 years back and chose it again for its location. when i reached i was transported back as it looked just the same. I reached early in the morning and the room was not ready but i did not have to wait long.They even offered me a complimentary breakfast. The room was neat and tidy and... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pros: Good location and room sizes. Cons: Never have I received such terrible service anywhere in the world, among all different tiers of accommodations. I stayed here for 1 week in a triple occupancy room, and would not recommend this place to anyone. Below are just some of the issues I encountered - read on to see that this place... More 

Was this review helpful? Yes 3
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear mengyoonion, Greetings! Thank you for taking time to share your recent stay experience at our serviced residence. The management at Somerset Orchard Singapore sincerely regrets to note the inopportune incidents you had experienced during your week-long stay with us and we are truly for the inconvenience and disappointment caused to you by our shortfalls. Please be advised we are... More 

Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were friendly and welcoming. The hotel itself is quite dated. The rooms were clean though which makes up for it. It was our anniversary and were surprised with wine and chocolates. Breakfast was tasty. And plenty of it. Pool and gym are great.

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Christina B, Greetings from the team at Somerset Orchard Singapore! We are delighted your husband and you chose to celebrate your wedding anniversary at our serviced residence and you enjoyed your stay with us. All of us sincerely wish both of you a lifetime of blissful and happy anniversaries. Thank you for your kind compliments for our team’s friendly... More 

Yogyakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have stayed in a number of hotels/serviced apartments throughout the world and in Singapore over the years and the Somerset Orchard by far has the best staff of any hotel I have stayed in (and this includes so called 5 star). They were friendly and helpful far beyond what i have previously experienced. The hotel itself was clean, all... More 

Was this review helpful? Yes 3
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear worldtraveller1525, Greetings from the team at Somerset Orchard Singapore! Thank you for taking the time to write such a heartwarming review. All of us are delighted you enjoyed our service and have rated us as the best staff of any hotel you have stayed in. We are truly thankful for this huge compliment as it reinforces our belief that... More 

New Delhi, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 27, 2015

Very very average place. Broken Parquet floor, old yellowing ACs, cramped kitchenette, poor bathroom fit, finish and quality, 3rd rate toiletries appropriate for $50 hotels, leaky, stained and dtrty sofa that you wouldnt want to even sit on, inappropriate furniture, open verandahs that dont drain when it rains, very cramped and average breakfast. Average middle-class HDB type of place. But... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear tilaksarkar, Greetings from the team at Somerset Orchard Singapore! Thank you for taking the time to share your valuable feedback on your recent stay at our serviced residence. We truly appreciate your honest feedback on our apartments’ furnishing and maintenance, and we would like to advise that our management is currently in the midst of discussions regarding improvement plans.... More 

Hong Kong, China
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 13, 2015

This service apartment is conveniently located opposite 313@ Somerset and Orchard Central, which is less than 5 minutes walk to the nearest MRT station - Somerset. Best location to stay if your main target is to do some serious shopping along Orchard Road. The room was very spacious, and the bed was very comfortable. However, I would say the room... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear travelminions, Greetings from the team at Somerset Orchard Singapore! We truly appreciate your recommendation for our serviced residence and for stating that your stay was of good value. All of us are delighted to note the high rating you have accorded for your recent stay as it shows you had an enjoyable and comfortable stay with us. We are... More 

London
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 2, 2015

Lovely spacious bright airy apartment, near-silent despite being just metres from one of Singapore's busiest streets. Good self-catering facilities, including washing machine/dryer, excellent wifi, lovely breakfasts, helpful courteous efficient staff. Cannot recommend these apartments highly enough.

Was this review helpful? Yes 2
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear ohforts, Greetings! The team at Somerset Orchard Singapore is delighted that our serviced residence is the best city-centre accommodation you have ever stayed at, especially as we note that you have travelled around the globe. This is indeed a huge compliment and we are truly grateful for your high recommendation for Somerset Orchard Singapore. Thank you! All of us... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 31, 2015 via mobile

We have been so impressed with the accommodation, facilities and breakfast at this apartment/hotel - all at a reasonable price. With only 2 of us, we had a good sized room, with lounge, kitchen and bed areas. The kitchen was very well equipped and the 'continental' breakfast was excellent quality, with 4 types of hot dishes on offer. The staff... More 

Was this review helpful? Yes
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Julia I, Greetings from the team at Somerset Orchard Singapore! We are elated that you have been impressed with every aspect of your recent stay at our serviced residence. This is indeed a great testimony that you had a thoroughly comfortable and enjoyable stay with us. We love hearing that you have found your stay to be of very... More 

Ulaanbaatar
Top Contributor
139 reviews 139 reviews
17 hotel reviews
246 helpful votes 246 helpful votes
3 of 5 stars Reviewed March 26, 2015

The Somerset Apartment at Orchard are something of a mixed bag. My stay with my wife and four year old daughter this week was prompted by memories of a stay with the Somerset group almost 20 years ago before their Scott Road apartments were demolished. The Orchard apartments were not in the same league as those I experienced earlier. If... More 

Was this review helpful? Yes 3
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Dan M, Greetings! The team at Somerset Orchard Singapore is happy to note that your family and you had an overall good stay. We are truly appreciative for your feedback on our serviced residence and would like to assure you that we are seeking improvements in the areas you have kindly highlighted. Thank you for your gracious compliments on... More 

Jakarta, Indonesia
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 19, 2015

Plus - Great location, spacy unit (3-bedroom unit). Great value for a get-together vacation stay. Minus - Breakfast area too small, limited varies. No decent restaurants/cafe in the building itself. But I guess it is the way since it is a more to a residence instead of a hotel

Was this review helpful? Yes 3
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear CT-Xin, Greetings from the team at Somerset Orchard Singapore! We are delighted that you have found our serviced residence to be a great place to spend your recent family vacation and our prime location in Orchard Road to be most convenient. We are heartened to note that our spacious 3-bedroom apartment was the ideal accommodation choice for your family... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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