The hotel manager, Ms. Kay is very helpful when I called her for my reservation during Communic Asia's event. Our early check in time (12.00 am) for 10 (ten) rooms runs smoothly (thanks to the nice front office girl) and some rooms upgraded for free. The rooms were OK, just book for a King room or a twin room, their... more

Nil disrespect but not sure what 'binzad' wanted - this place is clean, friendly, basic, cental etc, etc and breakfast cooked fresh al fresco on a pavement that you could almost eat your breakfast off - get the idea!! I spent an overnight here in 07/09 and have just booked 3 nights here in 01/10 - trying to take advantage... more

Cleanliness - The rooms are clean enough for usage. There is house keeping everyday and they really make sure to tidy up the room. The front desk is clean also as there is an available hand sanitizer there, most probably to accommodate health regulations due to the A(H1N1) virus. Service - This one is a so-so. I'd have to say... more

Dirty place to stay. The rooms are really very small, i did not have space even to place my luggage, i had to place it on the cot and sleep beside the luggage, could not stay more than one night, so checked out immediately. The staff were also not at all co-operative. There is a 14" TV hanging almost at... more

First of all, the attitude of the receptionists ( a guy {not even wear their uniform} and a lady) is BAD!!!! The way they treat Asian and coucasion is TOTALLY DIFFERENT!!! The rooms were not clean ,smelly and noisy... They even said that NO VISITORS since we go there with our friends. THIS IS TERRIBLE!!!!!!! after that day we move... more

We usually use Singapore as a city to transit out to explore other parts of South East Asia and so we don't expect to say at a property for more than 10 hours. In a city where hotel prices have skyrocketed, some of the nicer properties are exhorbitant given that for our needs, we're looking for a place to lay... more

We were hesitant staying there due to reading previous reviews but we were pleasantly surprised how great our stay was. The rooms were on the somewhat tiny side but there was a make shift closet, big nice bathroom, and most importantly very clean! The staff was very nice and courteous! The only complaints I would have was that 1 of... more

The only good thing was the location! Terribly noisy, and things not working. Appeared reasonably clean but mice were seen in our room on last night of stay. Lights (card operation) wouldn't work; air-con controlled by office (either on or off) and no temperature control in room so either froze or cooked. No hot water one day. Breakfast?? No restaurant... more

We were looking for a budget hotel in the middle of Singapore. This is exactly what the Bencoolen is! No frills, cheap and close to everything. Don't expect too much. But is is reasonbably clean and good value for money. more