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York Hotel

21 Mount Elizabeth, Singapore 228516, Singapore
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1 room 1 guest
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962 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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  • All months
    (962)
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    (223)
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    (274)
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    (229)
  • Dec-Feb only
    (236)
All months
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

i often stayed in this hotel i liked the gym which i webt to gym everymorning... comfort treadmill, free apples and drinks hehehhehe in the room itself really comfort with dloor covered with carpet and the carpet is clean and not smelly the people also charming in this hotel thank you

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Pros: conveniently located very close to the shopping streets; very good breakfast, large rooms and common spaces Cons: everything (shower, furniture...) was old and timeworn… My room was so noisy... impossible avoiding to clearly listen also chatting from the next rooms!! Wi Fi connection was below standards

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Brisbane, Australia
Level Contributor
157 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is my second stay here with work while in Singapore. The rooms, pool and gym are great. The location is great. What disappoints each time is the lack of relaxing public areas. the reception area is often like a central railway station with huge numbers of travellers coming and going. The restaurant is ordinary. There is no pleasant bar... More 

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Singapore, Singapore
Level Contributor
54 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the York hotel for 9 nights. That is a long time for me in one place. I additionally travel primarily for business so I saw the hotel from a different perspective. For example, I ate no meals on my own and did not order room service. I did not even step foot in the... More 

Was this review helpful? Yes 2
Jessie T, General Manager at York Hotel, responded to this review

Dear Valued Guest, Thank you for rating us a good value for money hotel and we are delighted that you are satisfied with our convenient location, facility and warm staff service, particularly our Room Stewardess, Wendy who created a memorable experience for you and your family. We will definitely share your compliments with our staff members and they will be... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room - We had a Premier Family Room which consisted of a king bed and 2 single beds for our family or 2 adults and 2 kids. The room was a corner room and gave us an exceptional amount of extra floor space. My girls where continuos cart wheeling through it. Only 4 rooms to a floor and we did... More 

Was this review helpful? Yes
Jessie T, General Manager at York Hotel, responded to this review

Dear Valued Guest, Thank you for rating us a good value for money hotel, particularly our Premier Room which is big on space and ideal for family travellers. Besides, you enjoyed our convenient location, privacy and cleanliness of our room. It is most rewarding to hear that you will return for a future stay with the hotel and we look... More 

Jakarta, Indonesia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

If you need a hotel for Orchard Road but not an expensive one, York Hotel is your right choice. Orchard Road is not in your lobby, you need to walk, but it is still Ok, because you prize the price. The hotel is business hotel with a comfort, convenient, cozy and very nice to stay. You will find a familiar... More 

Was this review helpful? Yes
Jessie T, General Manager at York Hotel, responded to this review

Dear Valued Guest, Thank you for choosing us as your recommended hotel accommodation in Singapore and it is most rewarding to know that you have rated us a good value for money hotel and you enjoyed our convenient location, room cleanliness and breakfast. We stride to make every guest feel home, comfortable and nice and it is wonderful to read... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The York does the job - it's clean enough and a close enough walk to the shops on Orchard Road. Compared to other hotels in Singapore, it is quite spacious. The rooms and bathroom are a little old and tired looking; but for a short trip, it was fine. On the negative front, the wifi was pretty bad - we... More 

Was this review helpful? Yes 1
Jessie T, General Manager at York Hotel, responded to this review

Dear Valued Guest, It is most rewarding to hear that you had a satisfactory stay with us and you enjoyed our convenient location, cleanliness and spacious room. We have however, taken note of your comments on room conditions and WiFi coverage and we sincerely apologise for any inconvenience caused. Our Housekeeping and Maintenance team will review the room conditions and... More 

Kota Kinabalu, Malaysia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with family in February for nearly a week so that we could visit the universities and do a little shopping at the same time. Upon check in the room wasn't suitable but we were quickly moved as the air con was rather smelly. Second room was more than suitable and quite large enough for the two of us.... More 

Was this review helpful? Yes
Jessie T, General Manager at York Hotel, responded to this review

Dear Valued Guest, Thank you for your week long stay with us. We regret to learn that the first room assigned did not meet your requirement and we sincerely apologise for any inconvenience caused. However, we are glad that the second room assigned address the matter to your satisfaction and you enjoyed our spacious room, amenities and room service. We... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its really nicely situated, just about 5-10 mins walk to orchard road beside paragon mall, so you dont have to take a cab as long as you dont mind the uphill walk on the way back. Check in is swift enough but the room is not ready until around 13.00, breakfast is standard Now the main issue, no one to... More 

Was this review helpful? Yes
Jessie T, General Manager at York Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay at York Hotel Singapore. We are glad to learn that you enjoyed our convenient location and quick check in process. However, we will always try to accommodate guest's requests and we regret that we are unable to extend early check in till 1pm as the hotel was operating at capacity. We... More 

Duong Dong, Vietnam
Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I choose York hotel as it was part of the World Hotels group and was not disapointed with the my choice. Location wise it's just a short 2 minute walk to Orchard street, 5 minutes to the MRT or if you have a car plenty of parking is available. The check-in process would have been completed within 60 seconds had... More 

Was this review helpful? Yes 1
Jessie T, General Manager at York Hotel, responded to this review

Dear Valued Guest, Thank you for choosing us as your hotel accommodation in Singapore and it is very encouraging to know that you have no regrets staying at the York. Besides, you enjoyed our convenient location, efficient check in and check out process and room amenity. We are thrilled that there will be an opportunity of welcoming you back which... More 

Hotel Review Summarization

What travelers say

  • Orchard Rd(4)
  • Good location(4)
  • Breakfast buffet(3)
  • Short walk(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (68)
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Room/suite (7)
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Other (4)
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