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Hilton Singapore

4.5 of 5 581 Orchard Road, Singapore SG 238883, Singapore
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Certificate of Excellence 2014
Hilton Singapore
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1,380 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Singapore
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Cambridge, England, United Kingdom
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 13, 2011

We enjoyed our stay at this hotel The staff did all that they could to make us welcome after a long journey. It is worth spending extra on the executive rooms.These are quieter, larger and have extras such as a dressing gown.This standard also allows you to use the executive club room, this provides a good place to have a... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Janet C, I am delighted that you enjoyed your recent stay with us. Thank you for your feedback on our service and Executive Lounge. We look forward to welcoming you back to Hilton Singapore in the future. Yours sincerely, Alain Mahillon General Manager More 

Shanghai
Top Contributor
63 reviews 63 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 29, 2011

The hotel is surrounded by Orchard Road and Orchard Bvld. Both are very noisy main street. Unfortunately, the hotel is located at uphill also. So all day even over night you would hear heavy engine noise. The stuffs are very nice. I think this hotel has been here for a long time. There are some renew decoration on going. A... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear AustinYe, Thank you for taking the time to review Hilton Singapore. I am delighted that you enjoyed our executive lounge and amenities. I am sorry for the inconvenience caused by the high level of activity on Orchard Road. The comfort of our guests is very important to us and we will continue to work on enhancing the quality of... More 

Christchurch, New Zealand
Top Contributor
80 reviews 80 reviews
51 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 28, 2011

I usually stay at the Hilton Singapore when on a stop over to China. Like many Hilton hotels around the world the location is excellent but the hotel itself is a little tired. This hotel has had the rooms renovated so they are modern, clean and well appointed. The staff are very friendly and helpful and taxis are not a... More 

Was this review helpful? Yes 1
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Alistair4, Thank you for taking the time to review Hilton Singapore. We are delighted that you find our overall facilities and service to your satisfaction and appreciate your feedback about the hotel. We are working hard to improve our guest experience and your feedback certainly helps us with this. Thank you. We look forward to welcoming you back in... More 

1 review
5 of 5 stars Reviewed November 27, 2011

My wife and I recently stayed at the Singapore Hilton and had a wonderful experience. We arrived at 4:30 am after a long-flight and the on-duty staff was very helpful in making sure we had a place to clean-up as we were not scheduled to check-in until 2pm. In fact, they got us into the gym for a workout and... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Cilantro 15, Thank you very much for taking the time to share your experience. I am happy to hear that the team took such good care of you, especially after your long journey and that you enjoyed staying in our hotel. All of us in the team aim to exceed guest expectations and I will definitely share with them... More 

Paris, France
Contributor
16 reviews 16 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 24, 2011

My fourth time at Hilton Singapore! I'm always looking for good location and possibly in Hitlon hotels as I'm privileged guest. Location: excellent and probably one of the best in Singapore Hotel: classic hilton hotel, friendly staff at the exec level Room: clean and nice and functional Price: expensive but fair for Singapore

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear MichaelParisFrance Thank you for your recent feedback. I am glad to hear you are happy with your stay at Hilton Singapore especially our location, staff and room. All of us in the team aim to exceed guest’s expectations and I will definitely share with them your kind words. Thank you again and I look forward to welcoming you back.... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 22, 2011

Having traveled all over the world I have to admit the Singapore Hilton is in the top shelf in EVERY catagory. The rooms are very clean and well appointed, the staff is over the top helpful and responsive. Johan Lindholm - Director of Operations went way above and beyound when he learned that is was our wedding anniversary. He made... More 

Was this review helpful? Yes 2
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear dennis h Thank you for staying at Hilton Singapore and for taking time to share your views about the hotel. I am delighted that you had such a great stay with us and you appreciate our staff and facilities. All of us at the hotel aim to exceed our guest’s expectations and to deliver excellence in hospitality. Thank you... More 

Perth
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 18, 2011

Spent 4 days at the Hilton. Staff were brilliant and couldnt do enough to help us. We have meetings in house and facilities were terrific. Highly recommended for everything including proximity to the shopping! ( as my wife had a lot of retail therapy during our stay)

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Madfish56 Thank you for staying with us and for your recent feedback on this website. It is pleasing to see that your impression of our staff, facilities and location was good. All of us in the team aim to exceed guest’s expectations and I will definitely share with them your kind words. Thank you and I hope to welcome... More 

Nusa Dua, Indonesia
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 17, 2011

Pardon for the backdated review as I stayed there on July 2011. Located on the Orchard road was the main reason I choose this hotel. Just a short walk for less than 5 minutes, you found yourself in shopping center galore in Singapore. Transportation also did not become a problem during our stay. The hotel was fantastic! Room was perfect.... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear StefSalamun Thank you for staying at Hilton Singapore and for taking time to share your experience on TripAdvisor. I am delighted you enjoyed your stay with us. In particular, I am happy you liked our great location and room amenities. We are working hard to improve our service standards for all guests and your feedback is certainly encouraging. Thank... More 

Bali, Indonesia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 15, 2011

I stayed in the hotel on 18 October 2011 for 5 nights. I would say it was one of the best hotels i have ever stayed. The hotel was fantastic, the location was excellent close to all shopping areas, the room spacious, the bathroom was big, facilities were great, breakfast was brilliant, staff were friendly and very helpful, cleanliness was... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear matulessy_alice Thank you for staying at Hilton Singapore and for taking time to share your experience on TripAdvisor. My entire team is happy to hear you enjoyed your stay especially the great location, spacious rooms, great facilities and helpful staff. We are working hard on our service standards for all guests and your feedback is certainly encouraging. Thank you... More 

Sydney
Contributor
20 reviews 20 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 15, 2011

Located on Orchard Road this hotel is very close to some of Singapore's newest shopping complexes and a short walk to the city's very efficient metro trains. I found the staff helpful, friendly and efficient, especially when I requested a room change to the back of the hotel as I found the noise from the traffic on Orchard Road made... More 

Was this review helpful? Yes 1
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear KookaburraSydney Thank you for your recent feedback. I apologise for the traffic noise in your initial room and I am glad my team managed to arrange a more quiet room for you. I am happy to hear you appreciate our hotel location, contemporary rooms and the buffet spread. Thank you again and I look forward to welcoming you back.... More 

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Additional Information about Hilton Singapore

Address: 581 Orchard Road, Singapore SG 238883, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
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Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#22 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#38 Romantic Hotel in Singapore
#45 Luxury Hotel in Singapore
#52 Family Hotel in Singapore

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