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Hilton Singapore

5.0 of 5 581 Orchard Road, Singapore SG 238883, Singapore
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Certificate of Excellence 2014
Hilton Singapore
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1,461 reviews from our community

Traveler rating
    551
    612
    230
    49
    19
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219
367
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559
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1461)
  • Mar-May only
    (337)
  • Jun-Aug only
    (349)
  • Sep-Nov only
    (357)
  • Dec-Feb only
    (418)
All months
There are newer reviews for Hilton Singapore
See the most recent reviews
London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Good location for the shops and for business use. Good rooms though no separate shower, very good desk for working and internet connection speed was OK. The normal restaurant for breakfast wa sunder rennovation and hence breakfast area was in a temporary area..that was very poor but not typical I guess.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear David H, Thank you for posting your review of Hilton Singapore, we appreciate your feedback and insights. Whilst we are glad that you were generally comfortable during your stay, we apologise for any inconvenience caused by the current refurbishments taking place around the hotel. These works are scheduled for completion this coming March and we are looking forward to... More 

Houston, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is standard, boring Hilton fare. Nothing exciting about it. And a bit disappointing given it is located in central Singapore. For a business trip, this hotel is fine, but for your own personal money, I'm sure there are better hotels in Singapore with personality.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Daniel S, Thank you for reviewing your recent stay with us, we always appreciate hearing back from our guests. It is disappointing to read that your Hilton Singapore experience fell below your expectations. As you may be aware, we are at the finishing stages of the hotel's extensive refurbishment programme, which is scheduled for completion this coming March. We... More 

Wagga Wagga, Australia
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this very comfortable and very well run hotel on many occassions. Every stay has been delightful and staff are all very caring and attentive. Security is good, rooms are well appointed, beds comfortable and the Executive lounge an oasis of tranquility. The location is excellent for those indulging in a little of Singapore's retail therapy and... More 

Was this review helpful? Yes 2
HiltonSingapore, Front Office Manager at Hilton Singapore, responded to this review

Dear JackKooringal, It is always a pleasure to welcome you back and our honour to be your home away from home! Thank you for letting us know what makes your Hilton Singapore experience always a comfortable one - we are truly heartened to receive your positive feedback on our room, the team's warm hospitality and our executive lounge. We look... More 

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Realy enjoy tHe staff in the Executive lounge area and gym. Great gym and pool area, clean and good conditions of workout machines. The reception and executive lounge staff is very helpful and professional in assisting in where to go if needed. Great restaurent on top floor with good view on Orchard road surroundings.

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear michael_606, Thank you for commending our team members for their warm and attentive service, it is a pleasure knowing that you were comfortable and felt well-taken care of during your recent stay with us. We also appreciate your positive feedback on our Executive Lounge, Fitness Centre, pool, and especially our rooftop Italian restaurant il Cielo. We look forward to... More 

Peterborough, United Kingdom
Top Contributor
146 reviews 146 reviews
106 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My 2 night stay here was very comfortable. Lovely large airy room which was very comfortable and clean. Complimentary tea, coffee and water and toiletries in the bathroom. Quite an extensive menu for room service and service very quick. Lots of choice at breakfast, something for all tastes. Staff were all very pleasant and helpful, particularly in reception. Situated on... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear awayagainBen, My team and I are delighted that you enjoyed your recent stay with us. We truly appreciate your positive feedback on our guest room, amenities, service and especially our food, which highlighted your Hilton Singapore experience. Thank you for staying with us and we look forward to seeing you again soon. Yours sincerely, Peter Webster General Manager More 

Nashville, Tennessee
Top Contributor
99 reviews 99 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was only here for about 12 hours before I had to board my flight back home so I did not get to use all of the facilities that I had wanted, but definitely enjoyed my time here. When I checked in I needed to call United Airlines to see about getting a new itinerary (my flights back home had... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear AndrewH933, Thank you for your kind feedback from your brief stay with us, we are glad that you enjoyed your Hilton Singapore experience. I am pleased that my team members took great care of you, especially in assisting with your flight arrangements and early departure from the hotel. Your feedback regarding the guest room is much appreciated and we... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton Singapore last week and all I can say is: “Outstanding service for an excellent location!!” From the arrival the staff welcomes you with a warm and friendly smile. The Check in was very smooth, less than 2 minutes!! The room is perfectly clean and cozy with nice branded amenities. The breakfast crew was very pleasant... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear walid o, Thank you for letting us know what made your Hilton Singapore experience outstanding. It is rewarding for my team members, especially Jolene, to realise that they made your stay all the more enjoyable. We also appreciate your positive feedback on our Executive Lounge, facilities and our rooftop Italian restaurant il Cielo. It was a pleasure having you... More 

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is outstanding. The service, friendly, helpful staff, location and facilities are excellent. The rooms are spacious, clean, airy and modern. The concierge and door staff are very helpful and obliging. We took advantage of the option of wifi, breakfast, afternoon tea and cocktail hour drinks and food and felt it was money well spent. A fantastic hotel in... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear JudyGoo, My team and I are truly heartened to receive your warm and generous review of Hilton Singapore. We appreciate your compliments on our facilities and especially our service, which made your experience a memorable one. Thank you and it would be our pleasure to welcome you back in the near future. Yours sincerely, Peter Webster General Manager More 

George Town, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would rank this hotel as a low 4 star hotel. Located strategically in Orchard road, the hotel offers a very convenient location. Just a few minutes walk to the shopping malls and the MRT station. Arrived just a few days before Christmas, we arrived at the hotel slightly just past noon. The hotel gave me an impression of a... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear SylvesterYap, Thank you for sharing your insights from your stay with us last December, we always appreciate hearing back from our guests. We are glad that you enjoyed a generally positive Hilton Singapore experience through our service and guest room comfort. You may wish to know that we are currently renovating one floor of rooms in view to doing... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed here on Business for two days, loved that it was close to many offices, beautiful neighborhood shops and restaurants. I'd definitely stay here again. Concierge services helped me with Cab very promptly. I visited my friends in Fairmont hotel, they were paying a little extra but got WiFi and breakfast for free, something to consider.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Madhav S, Thank you for reviewing your recent stay at Hilton Singapore, we are delighted that you enjoyed your experience with us. We appreciate your feedback and you may wish to know that we offer the Executive room package that entitles you to complimentary in-room WiFi during your stay, daily breakfast and unlimited access to our Executive Lounge. Free... More 

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Additional Information about Hilton Singapore

Address: 581 Orchard Road, Singapore SG 238883, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Singapore 5*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Cheap Tickets, Hotels.com, Orbitz, Priceline, Agoda, Odigeo, Hotel.de, EasyToBook and Tingo so you can book your Hilton Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#24 Spa Hotel in Singapore
#31 Business Hotel in Singapore
#43 Romantic Hotel in Singapore
#52 Luxury Hotel in Singapore
#57 Family Hotel in Singapore

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.