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All 292 Singapore hotels

Hilton Singapore

4.5 of 5 Hotel   |   581 Orchard Road, Singapore SG 238883, Singapore
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81%
Ranked #52 of 292 hotels in Singapore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
JanRostkowski Surrey, Canada
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1,215 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
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English first
Surrey, Canada
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at this hotel several times over the years. Always the room and service have been satisfactory. This hotel is not new and it shows. But its very well maintained and regularly updated. The rooms are well appointed but the closet is too small for a 5 Star hotel. The service is really good. The breakfast buffet is good but... More

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Darwin, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived after a 14 hour flight from the Canada, all we wanted to do was catch up some sleep and we are very glad we chose the Hilton, the rooms had black out drapes and a very comfortable king size bed. At check in the staff were friendly and they were quick to get us up to our room.... More

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Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location, service, amenities and facilities all make this a very good hotel. The staff are the friendliest I have experienced worldwide. I was here for 5 days in total with a business colleague and he shares my thoughts. The choice and quality of breakfast is great, as is the in-room dining. Will still here again.

Review collected in partnership with Hilton Hotels & Resorts

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Perth, Australia
Top Contributor
82 reviews 82 reviews
53 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A standard room at this hotel is expensive and tiny and if you want to go to the next category they are really expensive. Location is perfect for Orchard Road and staff were very responsive to our requests. Breakfast was good and any food we ordered was also good. They have been given an average rating as there are much... More

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Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this property for 5 nights, and didn't want to leave. The staff was excellent. They remembered your name and welcomed you over and over again. The room was great as well. Fresh fruit in the room, mints, and sometimes a nice surprise of hand made animals out of wash clothes. Can't say enough about the staff of... More

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear dougdjy, Thank you for your positive review of Hilton Singapore, and especially of my team members who highlighted your experience with us. We are delighted that you enjoyed your five nights stay with us and look forward to welcoming you back in the near future. Yours sincerely, Peter Webster General Manager More

Contributor
18 reviews 18 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was a little of a far from the airport but is worth that little extra trip. The room was very nice but the toilet is a little old fashion but it was very clean. The room was spacious and I enjoyed my 1 night stay there. The hotel itself is very nice and clean, the key card struggle was... More

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear joysoftravels, The pleasure was ours to welcome you to Hilton Singapore! My team and I are delighted that you were comfortable and enjoyed your holiday with us, though we are sorry for any inconvenience you experienced with your keycard. With regard to our location on Orchard Road, we are in fact only a five-minute walk from the underground Orchard... More

Berkhamsted, United Kingdom
Top Contributor
120 reviews 120 reviews
57 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton is at the Tanglin Road end of Orchard Road, so good for the botanical gardens and close to some of the major shopping malls. I enjoyed an end-of-corridor suite with a separate lounge and extra toilet as well as a larger-than-average bedroom and a bathroom with separate shower and bath. It was all spotlessly clean, well maintained and... More

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear BerkhamstedJules, Thank you for choosing Hilton Singapore for your meeting, we are delighted that you enjoyed your overall experience for the three nights you were with us. My team members from our recently renovated Executive Lounge extend their warm gratitude for your kind compliments. It is rewarding for them to realise that they highlighted your stay. We also appreciate... More

1 review
3 of 5 stars Reviewed 1 week ago

I had looked forward to my stay in this hotel, after a wonderful experience in other Hilton hotel esp. Hilton Sydney. But to my surprise this is the worst check in experience I had for all my 5* hotel stay in the last few years. Most hotels esp. 5* had no problem with early check-in esp. when we stayed for... More

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Michelle t, Please accept our sincere apologies for the disappointing experience you recently had at Hilton Singapore. I wish to assure you that the service shortfall you encountered is not typical of the excellent Hilton hospitality that we always endeavour to deliver. I have discussed your case at length with my team members and it is clear that we... More

Sydney, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Good location and service, but toilet blocked and faulty electricals - electrocution potential - could end up with a shocking experience - not up to Hilton standards. Hotel seems to be showing its age.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear John S, Thank you for sharing your valuable feedback, of which I am deeply concerned. Please be assured that the safety of our guests is at all times paramount and my team is conducting a thorough investigation on the points you have brought up. In the meantime, we continue to carry out upgrading works to various premises of the... More

Singapore, Singapore
Top Contributor
83 reviews 83 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would have rated it Excellent, if minus the small hiccup of getting locked out of room due to miscommunication. Stayed for 2 nights to attend a conference, held at Hilton. Upon arrival, I was greeted with warm, attentive and helpful staff who assisted me with my heavy bags who spotted my bandaged finger. Checking in was done in a... More

Was this review helpful? Yes 1
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Livelaughlovehi5, Thank you for posting your review and photos on Tripadvisor, we always appreciate hearing back from our guests. I am pleased that you were generally satisfied with your Hilton Singapore experience, from our service to the guest room, breakfast and our facilities. However, please accept our sincere apologies for the inconvenience caused by the de-activation of your keycard.... More

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Additional Information about Hilton Singapore

Address: 581 Orchard Road, Singapore SG 238883, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hilton Singapore 4.5*
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Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International

364 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#21 Spa Hotel in Singapore #31 Business Hotel in Singapore #41 Romantic Hotel in Singapore #45 Luxury Hotel in Singapore #46 Family Hotel in Singapore #52 Top resorts Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Attractive 24-story hotel set in the heart of shopping & entertainment district. ... more   less 
Number of rooms
422

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