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All 290 Singapore hotels

Hilton Singapore

4.5 of 5 Hotel   |   581 Orchard Road, Singapore SG 238883, Singapore
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Ranked #47 of 290 hotels in Singapore
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed today
dannysixpack New York City, New York
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1,133 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
New York City, New York
Top Contributor
63 reviews 63 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed today NEW

clean, modern, very comfortable beds, quiet, great air conditioning in the room, all the accommodations and polite and efficient service I expected at the premier Hilton in Singapore. beautiful rooftop pool. excellent and delicious buffet breakfast in 4 different nationalities.

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San Francisco, California
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here a few times, one thing that was still needed was a router in the room to get a good wireless signal. Few other positives from the breakfast - Good continental breakfast, their fruit bread was really great. I also liked the fact that they named vegetarian items clearly. Opportunity for improvement: Need to introduce south indian... More

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Balwyn
Top Contributor
59 reviews 59 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had four nights here and found the service and breakfast very good and staff very friendly. Clean and reasonably priced, its a good location in the heart of the city, close to all the shopping both high and low end stores. The roof top pool area is quite nice with a bar and Italian restaurant up there also. Nice... More

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Lynton R, My team and I are delighted that you were comfortable and felt well-taken care of during your recent four nights stay with us. Thank you for your positive feedback and please do stay with us again in the near future for a refreshed Hilton Singapore experience, as we plan for more exciting refurbishments this year in various... More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have visited the Hilton Singapore on and off for nearly 15 years and have consistently enjoyed pleasant customer service. Last weekend's most recent visit was no exception - from the person behind the counter selling Easter chocolates in the lobby to the staff in the Executive dining room - all were friendly and efficient. The executive dining room was... More

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear CCT710, Thank you for staying at Hilton all these years and letting us know of what made your recent stay with us a positive experience. We appreciate your warm feedback on our service and recently renovated Executive Lounge, both of which highlighted your stay. You will be glad to know that the hotel will be undergoing a facelift at... More

Johor Bahru, Malaysia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Basically a nice and decent hotel. Hotel staff were all very helpful from check in to room service and in the restaurant as well. I have to compliment all the staff they were very helpful. Breakfast was good, I enjoyed the selection. Room settings are up to standard. Nothing fancy, I will come again.

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear TayTYL, It is a great pleasure to receive your compliments on behalf of my team members. I am pleased to know that you were were well-taken care of and they delivered a great Hilton Singapore experience to you. Thanky ou for your kind recommendation and we look forward to welcoming you back soon. Yours sincerely, Peter Webster General Manager More

KL, Malaysia
1 review
1 of 5 stars Reviewed 1 week ago

When i reach at 6pm, i was ask for wait for my room and ask to change to twin size bed when i have booked 3 weeks in advance a kind size. Meaning they did not reserve the rooms according to booking. I asked to clear the mini bar, reception told me need to tell 24 hours before as room... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Evelyn K, My team and I sincerely apologise for your recent disappointing experience at Hilton Singapore and wish to assure you that this certainly does not reflect the usual high standards that we continually endeavour to deliver. By now, you would have already received a personal reply from my team after a thorough investigation of your feedback. We agree... More

Abu Dhabi, United Arab Emirates
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My 13 year old son and I chose Hilton Singapore throught the Singapore Airline Holiday Stopover packages. Rooms were standard, nothing exceptional. I noticed corners and side of the bed closest to the wall were not cleaned at all during our three night stay. I got a massage at the hotel. It was all right, again nothing exceptional. I will... More

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Mia S, I am sorry to read of your less than satisfactory experience with us, which regrettably led to your moving to another hotel. I have thoroughly investigated your feedback with my team and can confirm that the week during your stay, the hotel was running at full capacity. Due to the FoodHotelAsia 2014 Exhibition, this was the case... More

Suffolk, Virginia
Top Contributor
69 reviews 69 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I and a friend just spent a couple of nights at this very fine property. Hotel personnel were wonderful with the receptionist taking us directly to the executive lounge on the 22nd where we waited just a little while for an early checking. The property is located on Orchard road with some of the best shopping in... More

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear tombob7, Thank you for your kind recommendation of Hilton Singapore, we are delighted that you enjoyed your stay with us. Whilst our location was a plus point for you, I am very pleased that my team's outstanding service highlighted your stay experience. Your positive feedback on dining at il Cielo is also very much appreciated. We look forward to... More

Taunton, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was in Singapore for the FHA exhibition at the Expo centre, and this hotel provided everything needed for a business trip, WiFi, business centre, executive lounge and great service. Being near the Orchard MRT it made getting too and from the Expo effortless and cheap. With any time off Orchard road has endless shopping and eating places

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Stephen J, Thank you for staying with us during the FHA 2014, it was our pleasure to be of service to you. We are glad that our facilities met with your business requirements and you enjoyed some leisure time at our recently renovated Executive Lounge and around our bustling vicinity of Orchard Road. Do stay with us again when... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

A very plush hotel in the heart of the shopping district. Relatively easy access to everything. As in most things in Singapore it is however expensive. Breakfast was SG$44. Service is exceptional. I needed clothes cleaned and I needed them early and they came through.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Rick B, Thank you for reviewing your recent experience at Hilton Singapore. I am pleased to read that my team delivered the exceptional service that made you feel comfortable and well-taken care of during your stay. We look forward to having you with us again in the near future. Yours sincerely, Peter Webster General Manager More

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Additional Information about Hilton Singapore

Also Known As:
Hilton Singapore Hotel Singapore
Hilton Singapore Hotel
Hilton International Singapore
Singapore Hilton International
Singapore Hilton
Hilton Singapore
Address: 581 Orchard Road, Singapore SG 238883, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Singapore
#35 Family Hotel in Singapore
#42 Luxury Hotel in Singapore
#47 Spa Hotel in Singapore
#47 Top resorts Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hilton Singapore 4.5*
Official Description (provided by the hotel):
Attractive 24-story hotel set in the heart of shopping & entertainment district. ... more   less 
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