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Hilton Singapore

5.0 of 5 581 Orchard Road, Singapore SG 238883, Singapore
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Certificate of Excellence 2014
Hilton Singapore
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1,436 reviews from our community

Traveler rating
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    600
    227
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215
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1436)
  • Mar-May only
    (337)
  • Jun-Aug only
    (349)
  • Sep-Nov only
    (357)
  • Dec-Feb only
    (393)
All months
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Whilst this isn't the cheapest hotel in Singapore ( if there are any ) staff go out of their way to get to know you and make you feel special. I hadn't visited for five months and the staff remembered and prepared my drink without being requested.

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Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great property. Well located steps away from Orchard Road MRT, rooms with enough space to stretch out and a balcony (on the executive floor) that was private and an added bonus. The service level on the executive floor is phenomenal. Natalie, the lounge supervisor, is amazing and other staff members like Claire, Elaine and Jenny consistently went... More 

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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed in Hilton on Orchard Road. Perfect hotel for high end shopping. Great selection at breakfast, catering for both western and Asian clients. Executive Level rooms allow access to the lounge where there is a selection of canapés, drinks and coffee machine. Free wi-Fi in executive lounge.

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Top Contributor
54 reviews 54 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want central you cant get more central than this property. Located in the heart of the Orchard Road shopping area everything you could possibly want is at your doorstep . The staff especially those working on the Executive Lounge level were absolutely fantastic and are a great asset to this hotel. Warm, friendly, helpful…what more could you want?... More 

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear VoyageReport, I am heartened by your compliments of my team members, who were integral to your wonderful Hilton Singapore experience. It is truly rewarding for them to receive your praises and we appreciate your positive feedback on our Executive Lounge and guest room. We are honoured that Hilton Singapore is now your preferred hotel in Singapore and we look... More 

Johor Bahru, Malaysia
Top Contributor
107 reviews 107 reviews
21 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended few weddings, but never come across there is a build in video recorder on the ceiling that can project and capture the live scene. Correct me if i'm wrong. Attended a wedding last week. Happen to be at Hilton 24 floor. Upon arrival the pre-function area was very tight with limited space only, yet very hard for people to... More 

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Dkny_y2d, Thank you for reviewing your recent banquet experience with us, we truly appreciate your generous compliments regarding our facilities, which very much contribute towards adding special touches to any grand occasion, from dinner and dances to weddings. Please be assured that our team members received your kind compliments on their service, especially Maria. We have also noted your... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Whenever we either visit or transit Singapore, we stay at Hilton Orchard Road. As always our stays have been excellent with very good service from all staff that we have come in contact with. Even with renovations going on, the hotel is functioning with very little distraction. Happy to recommend.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear AngeloJay, It was a great pleasure to welcome you back to Hilton Singapore. Thank you for letting us know what made your recent stay experience an excellent one. My team members send their warmest regards for your kind compliments and we look forward to welcoming you back for a better and refreshed stay experience once our renovations are completed... More 

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

4 stars instead of 5 as the hotel was under going some renovations in the lobby. This could be an inconvenience if you were depending on the catering in the hotel, but given the hotels excellent location this wasn't a problem. I checked in late and got a standard room, which was reasonably sized and well kitted out. The room... More 

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear CaelenK, Thank you for your kind review from your recent stay at Hilton Singapore. It is a great pleasure to read that my team members highlighted your positive experience with us and that you found our guest rooms to be comfortable. As you may be aware that the Hotel has been upgrading our facilities including the lobby, rooms and... More 

Sydney, Australia
Top Contributor
55 reviews 55 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We usually stay at Hiltons and this is a slightly dated one but our rooms were very comfortable. Stayed two nights. Great service, standard exec lounge.....food there was just ok. We could hear some renovations in the early afternoon but were out most of the time. Excellent location for a shopaholic. Great restaurant options near Dempsey Hill. Taxi there to... More 

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear travelbbug, My team and I are delighted that you enjoyed a comfortable experience during your recent stay with us - your positive feedback on our service, location and food is very much appreciated. Thank you for staying with us and we look forward to welcoming you back in the future. Yours sincerely, Peter Webster General Manager More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

We are members of Hilton Honors. Two days stay at the over the Xmas break and booked in advance in September for executive rooms at a Phenomenal cost. No need to mention cost. (Alamaring compared to Other Hiltons) Did not even have the courtesy to mention that the place is going through extreme renovation. The dining room felt like a... More 

Was this review helpful? Yes 1
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Abdul K, I deeply regret your less than satisfactory stay with us over the festive season and sincerely apologise that you received no communication on the Hotel's refurbishment programme at the time of your booking. Please allow me to assure you that your loyalty as a Hilton HHonors member is important to us and what you experienced, especially of... More 

Sammamish, Washington
Top Contributor
215 reviews 215 reviews
60 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 1 week ago

Located at one end of Orchard Road, a few blocks from the Orchard MTR station, it's got a pretty good location. But the hotel is a bit on the old side, and it's not connected underground to the other shopping centers. While it's nice, it's not worth the high costs that's charged here. At check-in, we were told that Club... More 

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear palladia, Thank you for sharing your recent Hilton Singapore experience, we always appreciate hearing back from our guests. We have been upgrading our facilities, including the lobby, rooms and food and beverage outlets and are looking forward to its completion this coming March. We sincerely regret the inconvenience these works have caused and wish to assure you that we... More 

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Additional Information about Hilton Singapore

Address: 581 Orchard Road, Singapore SG 238883, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Singapore 5*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Travelocity, Expedia, Booking.com, Cheap Tickets, Hotels.com, Orbitz, Priceline, Despegar.com, Agoda, Odigeo and Tingo so you can book your Hilton Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#23 Spa Hotel in Singapore
#30 Business Hotel in Singapore
#42 Romantic Hotel in Singapore
#49 Luxury Hotel in Singapore
#58 Family Hotel in Singapore

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.