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Hilton Singapore

#63 of 300 Hotels in Singapore
Certificate of Excellence
Hotel website
581 Orchard Road, Singapore 238883, Singapore
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1,615 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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    (450)
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Singapore, Singapore
Level Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked one night staycation for my mother and her friend to celebrate birthday. The reservation office was quick to reply to emails. The birthday cake from the hotel was a nice gesture. Location was excellent. Will definitely be back in the near future.

Was this review helpful? Yes
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

An excellent hotel at the orchide street and heart of the city. Perfect uxury rooms, very clean and tidy. Living 24 hours like the city. Evety side of the hotel is luxury hotels and shopping centers. You get everything you want

Was this review helpful? Yes
london
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Best hotel on Orchard Road for shopping, start one end to the other, cross over and come back again....beautiful hotel with everything required and more...lovely pool with great view of the city...well worth a stop over

Was this review helpful? Yes
San Antonio, Texas
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I think this hotel needs investment , and a facelift, but the service is generally good enough. Street facing rooms are noisy from Orchard Road traffic. AC works, and breakfast is good. Location is great, the wife loved the shopping both in the hotel and Orchard Road

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Robert P, It was a pleasure to welcome you and your wife to Hilton Singapore and we thank you for sharing your insights from your stay. Your feedback helps us to focus on what is important to our guests and we are especially pleased that you were happy with our service. You may wish to know that we are... More 

Birmingham, United Kingdom
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Check in was friendly enough. The room was ok. The room service was good and the win was ok too. Nothing really stood out for me though. The breakfast was Ok although the chef struggled with the concept of poached eggs as they become a yellowy white splay on toast. Just a very average Hilton Hotel unfortunately. Well situated for... More 

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Paul S, Thank you for reviewing your recent stay at Hilton Singapore, we appreciate receiving all feedback from our guests. Whilst we are glad that you were generally comfortable, we have noted your comment on the overall experience. My team continues to work hard to deliver great Hilton hospitality experiences and we hope to deliver a better one to... More 

Dubai, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Great location...in walking distance to many destinations; Ion, Wisma, Starbucks, and quick drive to Dempsey hill and other locals. The staff is great...they remember their long term guests and make sure that everything is taken care of. The rooms are spacious and the food menu has a lot of options.

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Redbullx2,, It is always our pleasure to welcome you back to your home away from home! Thank you for sharing your kind feedback on your Hilton Singapore experience - it is especially rewarding for the team to realise that they are integral to your memorable stay with us. We are already looking forward to your next visit and remain... More 

Geneva2009
Level Contributor
278 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

it seems they finally crack down on the internet charges (at least as a silver member I get it now for free) pool on the roof is small and next to a restaurant concierge staff has been very helpful this time either side of the building are ok rooms (very US style)

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Geneva2009, My team and I were delighted to welcome you back to Hilton Singapore and it gives us pleasure to learn that you enjoyed your recent stay. Thank you for letting us know what made your experience with us comfortable and as always we continue to be at your service. Yours sincerely, Peter Webster General Manager More 

Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff always made me feel very welcome, it was my first time travelling to Singapore for business and the staff were very helpful in terms of directions and cab services. Would recommend to anyone and I would stay there again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonSingapore, Owner at Hilton Singapore, responded to this review

Dear Emily G, Thank you very much for commending my team members for their warm and attentive service. It was our pleasure to welcome you and we truly appreciate your kind recommendation of th hotel. We look forward to delivering more great Hilton Singapore experiences to you whenever you visit Singapore. See you again soon! Yours sincerely, Peter Webster General... More 

Sydney, Australia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for 4 nights in early June, location is excellent , very near the easy to use MRT, room was clean , bed very comfy...staff all good. Special mention and thanks to Asst Manager Cynthia , for the professional and efficient handling of a small matter. A great stay , would recommend.

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HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear easymover1, Thank you for your kind feedback and recommendation of Hilton Singapore, we are glad that you were comfortable and felt well-taken care of while you were with us. Cynthia extends here warm gratitude for your kind mention - it was a pleasure to be of service to you! We look forward to welcoming you back to your home... More 

Kuala Lumpur, Malaysia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hilton hotel is located on best shopping district in Singapore, ie the Orchard Road. It has awesome views and very hospitable service. All the attractions of Singapore like Sentosa, Mer lion, Universal Studios, Marina Bay Sands are at a very short and economical distance by the taxi. The concierge at the hotel is very helpful and staff is friendly.... More 

Was this review helpful? Yes
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear snehamatalia, It was our pleasure to welcome you to Hilton Singapore, we are delighted that you enjoyed your experience with us. Our Concierge team has received your kind feedback with much appreciation and they, together with the rest of the hotel's team, look forward to welcoming you back for more great Hilton hospitality experiences in the future. Yours sincerely,... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood
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