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PARKROYAL on Beach Road

#81 of 301 Hotels in Singapore
Certificate of Excellence
4.0 of 5
Hotel website
7500 Beach Road, Singapore 199591, Singapore
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15% off room rate
PARKROYAL on Beach Road
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Ranked #81 of 301 Hotels in Singapore
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Kimi m
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1,116 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Been to this hotel for several times but nvr wrote any review on them. Love the room & services here.. The room is clean and cozy. We upgraded it to orchid club lounge (Top up additional $60+)-comes with buffet & access to orchid club lounge with free refreshments and free flow of wine & champange from 6pm-8pm.They provides pool/gym facilities... More 

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Chiang Mai, Thailand
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

During the night of 14th May, I woke to find a man in my room at Park Royal. He left as soon as I woke and did not steal anything, however as a single woman, this was extremely frightening. I rang the concierge but I had the feeling he did not believe me. I reported the incident in an online... More 

Was this review helpful? Yes 4
Sydney, Australia
Top Contributor
158 reviews 158 reviews
59 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel has vastly improved in the quality of rooms but the food quality has vastly reduced since i stayed here about 5 years. The rooms are renovated and offer several in room multiple plug sockets. The bathrooms are also improved and a Decent size. The pool and gym meet 4-5 star hotel standard. The hotel is very well located... More 

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GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review

Dear sgnn65, Thank you for your positive comments on our facilities. Your feedback on our buffet breakfast and pool side associates have been noted. Guests' satisfaction is of utmost importance at PARKROYAL on Beach Road. Rest assured that the relevant Manager is looking into the matters. Thank you once again for writing a review. I sincerely hope to welcome you... More 

Senior Contributor
30 reviews 30 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed 3 nights in april. arrived at 11 pm. bell boy was very helpful and attentive. check in very smooth. first we were put in room closer to the lift, same floor as the swimming pool and gym. you will need to have the room key to open the glass door before the hotel room. however there are no cafe... More 

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GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review

Dear GotMymail, Thank you for your valuable feedback as your comments enable us to address the issues concerned and make improvements. I am glad that you have enjoyed your stay with us and I hope to welcome you back soon. Kind regards, David Donald General Manager More 

Western Australia, Australia
1 review
5 of 5 stars Reviewed 1 week ago

members of the orchid club team had made my stay very pleasant and comfortable, most worthy of mention are the assistant manager mervlyn, guest services executive,michael noe,also thinnes who were always vigilant,knowledgeable and happy to assist and please guests. the room cleaning on level 7 and laundry team as well as door concierge were diligent and very pleasant too,thank you... More 

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GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review

Dear 836emily, Greetings from PARKROYAL on Beach Road Singapore. I will be sure to share your comments with our associates, Mervlyn, Michael and Thinnes. They will be glad that they have made your stay special. Rest assured that your feedback on the associate who was preparing the omelette has been brought to the immediate attention of our Executive Chef. Thank... More 

Victoria, British Columbia
1 review
4 of 5 stars Reviewed 1 week ago

Great spot for seeing all of the attractions in Singapore. Clean, comfortable and good service. The pool is to die for! The restaurants are bright, cheerful and provide a nice variety of food. Staff are competed and counties.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review

Dear Pmjob, I am delighted to know that you have enjoyed staying with us. It has been our pleasure to have hosted you. I certainly look forward to welcoming you back. Kind regards, David Donald General Manager More 

Singapore
1 review
1 of 5 stars Reviewed 1 week ago

Although I requested early check in, I was made to wait by the receptionist (later on turned out there was a room), declined to give me a receipt for my cash payment, never called me when room was ready

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review

Dear akshady, Greetings from PARKROYAL on Beach Road Singapore. I am sorry that you were not accorded a room earlier, however, you may wish to know that our official check-in time is at 3.00pm daily, early check-in is subject to availability only. As for your other comment on receipt, I would like to inform that all payments are issued with... More 

Newcastle, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Arriving from Sydney and looking forward to a 2 day layover in Singapore my wife and I were greeted by some perfunctory although adequate service at this hotel. The highlight was their pool, gym and relaxation area while the rooms, which were adequate, were looking somewhat tired and jaded. Breakfast was the usual assortment of western and Asian selections and... More 

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GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review

Dear Kym H, I would like to extend my humble apologies to you for not meeting your expectations during your stay with us. Rest assured that your feedback on our associates' level of service has been forwarded to the relevant head of department for review. As for the Buffet prices, the hotel regularly updates its prices to be in line... More 

Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights at the Orchid Club rooms, love that they have a separate lounge area for guests staying at this level. Overall, the hotel seems a bit rundown but still upkeep nicely. The hotel is right opposite Haji Lane, there's a bus stand right in front of the hotel and opposite, not too far away from Bugis... More 

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GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review

Dear Shareenmy, Thank you for your positive comments! At PARKROYAL on Beach Road, guest satisfaction is of utmost importance and I am glad that you have enjoyed your stay. We would like to welcome you back for more memorable hotel experience. Kind regards, David Donald General Manager More 

Tewkesbury, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went to Singapore for my son's wedding this hotel was quiet but with in walking distance of many of the sites. If you didn't want to walk you could take a very reasonably priced taxi. Hotel approximately 20mins from airport. The pool is lovely and has amazing views. Staff helpful and friendly.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 2
GM_PRSIN, General Manager at PARKROYAL on Beach Road, responded to this review

Dear Lynda B, Thank you for taking time to write us a review on your recent stay. I am very glad that you have enjoyed your stay with us. My team and I would like to welcome you back for more memorable hotel experience. Kind regards, David Donald General Manager More 

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